[ BuildOps Reviews ](https://www.g2.com/products/buildops/reviews) [ BuildOps Reviews ](https://www.g2.com/products/buildops/reviews) # BuildOps Features ##### ## Before the Job (4) Calendar Uses the calendar tool to determine field workers who are free for the job. Dispatch Notifies field service workers of their upcoming assignments. Roles Allows users to see tasks according to permissions and roles. Booking Allows clients to book jobs through the desktop page or within the app. Show More ##### ## On the Job (10) Location Tracks employee location to ensure timeliness. Employee Communication Enables communication within the app from manager to field service employee. Behavior Monitoring Monitors behavior in the field. Client Notifications Notifies clients, should any delays or mishaps occur. Field Sales Includes some ability to serve as a sales and ordering application. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Customizable Fields Customize data fields to support various needs and use cases Multi-Location Manage and support multiple locations Payment Collection in the Field Swipe a credit card or manually process payments while with the customer in the field Show More ##### ## After the Job (8) Reports Creates reports that reflect field performance either as a team or individually, to review productivity. Analytics Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard. Billing & Invoicing Create, manage, and send invoices or bills to customers CRM Integrations Integrates with CRM software to monitor all aspects of the customer relationship. Accounting Integration Integrate with a third-party accounting system QuickBooks Integration Integrates with QuickBooks Third-Party Integrations Set up connections to third-party platforms to improve business processes Customizable Reports Alter the layout and content of reports Show More ##### ## Logistics and Operations (10) Communication and Collaboration Enables and/or facilitates communication on the jobsite and between the field and office admin. Predictive Analytics Captures and analyzes historical performance to enable the forecasting of materials and inventory needs in addition to identifying any gaps in the construction site supply chain. Software Systems Integration Enables the integration of the construction ERP with other construction software solutions to ensure seamless data flow and exchange. Financial Management Enables the controlling of costs on construction projects; unifies and centralizes the management of construction accounting, payroll, and service operations. Contractor Management Improves the efficiency and management of general and subcontractors and field service companies. Project Management Monitors task assignment and the progress of construction projects to ensure the project's timely completion. Document Digitization Captures all business content electronically to reduce and/or eliminate manual, process-based inefficiencies. Supply Chain Management Monitors and tracks the procurement and utilization of construction equipment and resources. Business Intelligence Captures and analyzes current performance to enable the evaluation of project and firm performance. Workforce Management Assigns tasks, enables the scheduling of crew and resources, and manages and/or monitors progress on projects and jobsites. Show More ##### ## Generative AI (3) AI Text Summarization Condenses long documents or text into a brief summary. AI Image-to-Text Converts images into a textual description, identifying key elements. Generative AI Use AI to generate content in the form of text, images, videos, etc. Show More ##### ## Agentic AI - Field Service Management (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Additional Functionality (189) Work Order Management Creating, assign, and track jobs and/or tasks for work orders Checklists An itemized to do list that can be edited as tasks are completed Maintenance Scheduling Schedule predetermined or ad hoc maintenance services and labor requests Parts Management Track parts inventory levels and manage re-stocking Service History Track work performed and resources used for past customers, sites, or assets Residential Properties For residential properties Vendor Management Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Customizable Forms Customize contracts and forms to collect specific information Purchase Order Management Create, send, and track purchase orders and their statuses Mobile Access Access software remotely via mobile devices Dispatch Management Manage sending personnel and resources to a site as needed Task Scheduling Track and manage the scheduling of tasks Calendar Management Track and manage schedules and meetings via an integrated calendar Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Technician Management Oversee technicians and track their assigned work orders Status Tracking Track the status over time for a request, process, asset, or transaction API Application programming interface that allows for integration with other systems/databases Document Management Store, manage, and track all electronic documents in a centralized location Job Management Manage and track all job information and associated tasks Preventive Maintenance Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Real-Time Reporting Active reporting of data and metrics Commercial Properties Designed to serve commercial properties Real-Time Data Receive data and information in real time Historical Reporting Information, data and reports that are being tracked over time Contract/License Management Track, store, and access client contracts or licenses Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Facility Scheduling Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Workflow Management Create, design and manage workflows for repetitive tasks Inspection Management Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Inventory Management Track and manage inventory levels to maintain proper supply Predictive Maintenance Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Routing Plan daily routes to optimize employee scheduling and provide directions Forms Management Store, manage and track all forms in a centralized location Chatbot AI-based platform which conducts a conversation via auditory or textual methods Documentation Management Manage product specific documents in a categorized order File Storage Store and access documents, forms, and photos in one centralized place Electronic Signature Digitally sign online documents Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Service Level Agreement (SLA) Management Set and monitor service level agreements to ensure timely response and resolution Personalization and Recommendation Generative AI models can create personalized recommendations for users based on their preferences and behavior. Resource Allocation Assign available resources to various projects and tasks GPS System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Quotes/Estimates Generate quotes or estimates for customers Scheduling Plan availability and assign specific time slots for tasks and resources CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Online Time Clock Track/log the amount of time employees worked per job using a timer Workforce Management A set of processes to optimize the productivity of its employees Activity Tracking Track and document all activities across devices, networks, and other systems Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Productivity Analysis Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee Prioritization Arrange tasks based on the level of priority or urgency Customizable Branding Add customized logos and colors to align with company branding Price and Cost Calculations Calculate rule-based prices for a product/service Performance Management Organize and manage the accomplishments and development of employees or performance of applications or systems Equipment Tracking Track the location of specific equipment at all times Data Capture and Transfer Import, collect, and capture data from multiple sources Time Tracking Measure and track time including hours worked and paid time off (PTO) Data Synchronization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Secure Data Storage Securely stores data to prevent data loss or breaches Location Tracking Identify the physical location of an individual, asset, device, etc. Route Optimization Finding the most optimal routes for drivers based on various factors and constraints Offline Access Ability of websites, web applications, or mobile applications to function without an active internet connection Real-Time Updates Receive system updates as soon as any changes are made Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Chat/Messaging Communicate using direct chat or messages within the system Knowledge Management Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Electronic Payments Electronically collect payments for goods or services Customer History Access previous interactions or concerns to maintain customer relationships Inventory Control Monitor product stock levels Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Project Management Plan and coordinate all the resources, costs and time needed to execute assignments Client Portal Private online space that lets businesses securely share documents and provide information access to clients Driver ETA Generate estimated arrival times for drivers to keep back office or customers informed Job Tracking Track and visualize the status of an ongoing job and the time spent on tasks or projects Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Customer Management Store and organize information about customers and previous interactions Reminders Timed notification for any upcoming task, deadline, appointment, or activity Work Order Creation Create a new work order Equipment Maintenance Manage procedures that ensure organizational equipment remains in working condition Data Import/Export Import and export data to and from software applications Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Recurring Appointments Schedule repeating appointments based on a duration of time Contractor Management Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) Access Controls/Permissions Define levels of authorization for access to specific files or systems Workflow Automation Streamlining repetitive tasks and activities through automated and predefined workflows Bid Management Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Project Tracking Monitor the progress of projects from start to finish Client Tracking Track all company interactions with current clients Calendar Management Track and manage schedules and meetings via an integrated calendar Quotes/Estimates Generate quotes or estimates for customers Calendar/Reminder System Notifications/alerts for upcoming events or tasks Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process Activity Tracking Track and document all activities across devices, networks, and other systems Customizable Reports Alter the layout and content of reports Task Management Create, manage and track all task activities and progression Third-Party Integrations Set up connections to third-party platforms to improve business processes Project Management Plan and coordinate all the resources, costs and time needed to execute assignments Inventory Management Track and manage inventory levels to maintain proper supply Email Marketing Create and send email blasts/campaigns Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements API Application programming interface that allows for integration with other systems/databases Buyer Management Track all information required to develop and sell lots in housing projects Document Management Store, manage, and track all electronic documents in a centralized location Workflow Management Create, design and manage workflows for repetitive tasks Project Time Tracking Measure time to completion or hours worked for projects Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Contract/License Management Track, store, and access client contracts or licenses Data Import/Export Import and export data to and from software applications Warranty Tracking Track the duration and expiration of warranty as well as any obligations under that warranty Estimating Estimate expected cost based on various factors before a project begins Customizable Fields Customize data fields to support various needs and use cases ACH Payment Processing Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Forecasting Form predictions based on past and present data/trends Sales Approval Ensure that quotes/invoices are correct before sending to customers Subcontractor Management Track information, qualifications, and contact details of subcontractors Change Order Management Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs Scheduling Plan availability and assign specific time slots for tasks and resources For AEC Industry Primarily serving architecture, engineering, and construction industry professionals Procurement Management Organize and manage all processes/procedures involved in purchasing goods and/or services Job Costing Calculate total itemized costs, including initial costs and any changes Sales Pipeline Management Pipeline view and tracking lead status Generative AI Use AI to generate content in the form of text, images, videos, etc. Contact Management Manage, organize, and store contact information Time & Expense Tracking Log and record hours worked and costs spent to assist in billing and invoicing Technician Management Oversee technicians and track their assigned work orders Billing & Invoicing Create, manage, and send invoices or bills to customers Third-Party Integrations Set up connections to third-party platforms to improve business processes Scheduling Plan availability and assign specific time slots for tasks and resources Quotes/Estimates Generate quotes or estimates for customers Job Costing Calculate total itemized costs, including initial costs and any changes Job Tracking Track and visualize the status of an ongoing job and the time spent on tasks or projects Workflow Management Create, design and manage workflows for repetitive tasks Timesheet Management Track the amount of time spent on a job or task Document Storage Store and organize documents in a centralized system Generative AI Use AI to generate content in the form of text, images, videos, etc. Location Tracking Identify the physical location of an individual, asset, device, etc. Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Work Order Management Creating, assign, and track jobs and/or tasks for work orders Service History Track work performed and resources used for past customers, sites, or assets Calendar Management Track and manage schedules and meetings via an integrated calendar Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities IoT Device Management Organize, monitor, and remotely manage IoT devices Customer Portal A website or login for customers to access information Mobile Access Access software remotely via mobile devices Electronic Signature Digitally sign online documents Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Routing Plan daily routes to optimize employee scheduling and provide directions Equipment Tracking Track the location of specific equipment at all times Electronic Payments Electronically collect payments for goods or services Predictive Analytics Predict future data based on historical data sets Dispatch Management Manage sending personnel and resources to a site as needed Maintenance Scheduling Schedule predetermined or ad hoc maintenance services and labor requests Data Import/Export Import and export data to and from software applications Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns API Application programming interface that allows for integration with other systems/databases Reminders Timed notification for any upcoming task, deadline, appointment, or activity AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Customizable Forms Customize contracts and forms to collect specific information Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Inventory Management Track and manage inventory levels to maintain proper supply Accounting Integration Integrate with a third-party accounting system Cost Database Collection of data related to the costs associated with various items, products, services, or activities Commercial/Industrial For commercial and industrial purposes Job Management Manage and track all job information and associated tasks Customizable Branding Add customized logos and colors to align with company branding Labor Rates Track, manage, and standardize customer rates for services performed by technicians Real-Time Data Receive data and information in real time CAD Tools Computer aided design to create precision drawings or technical illustrations Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Visual Assemblies Displays a graphical view of a build assembly to visualize which portion of the project you're estimating Bid Management Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison Takeoff Measure digital plans to calculate labor and materials needed Customizable Reports Alter the layout and content of reports Cost Estimating Forecast the cost and resources required to complete a project For HVAC Companies Software designed specifically for HVAC companies Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Show More ## Top-Rated Alternatives [ ![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan") ServiceTitan 4.4/5(375) ](https://www.g2.com/products/servicetitan/reviews) [ ![ServiceTrade](https://images.g2crowd.com/uploads/product/hd_favicon/f3eedb2f4c4d9cb5e2fa99d1d2875bc4/servicetrade.svg "ServiceTrade") ServiceTrade 4.5/5(59) ](https://www.g2.com/products/servicetrade/reviews) [ ![FieldPulse](https://images.g2crowd.com/uploads/product/hd_favicon/2042d283ea3abd7febbaba3f4dbb300e/fieldpulse-fieldpulse.svg "FieldPulse") FieldPulse 4.7/5(371) ](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) [ View All Alternatives ](https://www.g2.com/products/buildops/competitors/alternatives) BuildOps Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d463ff5f1df1cfe7930e7899066ab520/servicetitan.png "Product Avatar Image") ServiceTitan 4.4/5(375) [ Compare Now ](https://www.g2.com/compare/buildops-vs-servicetitan) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_14c58fa5e2b410f9846d3bce4f8a957f/servicetrade.png "Product Avatar Image") ServiceTrade 4.5/5(59) [ Compare Now ](https://www.g2.com/compare/buildops-vs-servicetrade) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4cf1afcba79428d399cada0516f7f0d5/procore.jpg "Product Avatar Image") Procore 4.6/5(4,237) [ Compare Now ](https://www.g2.com/compare/buildops-vs-procore) ##### Categories on G2 [ Field Service Management ](https://www.g2.com/categories/field-service-management)[ Construction ERP ](https://www.g2.com/categories/construction-erp)[ Construction CRM ](https://www.g2.com/categories/construction-crm) [ HVAC ](https://www.g2.com/categories/hvac) Show More ##### Explore More [ What are the highest rated application shielding platforms for mobile teams that need to reduce fraud surface without slowing app performance? ](https://www.g2.com/discussions/what-are-the-highest-rated-application-shielding-platforms-for-mobile-teams-that-need-to-reduce-fraud-surface-without-slowing-app-performance)[ Most reliable sales compensation tools for mid-sized companies ](https://www.g2.com/discussions/what-are-the-most-reliable-sales-compensation-tools-for-mid-sized-companies)[ What is the best tool for centralized log monitoring across systems? ](https://www.g2.com/discussions/what-is-the-best-tool-for-centralized-log-monitoring-across-systems) [ What is the most affordable social analytics software for SMBs? ](https://www.g2.com/discussions/what-is-the-most-affordable-social-analytics-software-for-smbs)[ What is the best tool for producing high-quality marketing videos? ](https://www.g2.com/discussions/what-is-the-best-tool-for-producing-high-quality-marketing-videos)[ Pros and Cons Details ](https://www.g2.com/products/buildops/reviews?qs=pros-and-cons) Show More [ What are the highest rated application shielding platforms for mobile teams that need to reduce fraud surface without slowing app performance? ](https://www.g2.com/discussions/what-are-the-highest-rated-application-shielding-platforms-for-mobile-teams-that-need-to-reduce-fraud-surface-without-slowing-app-performance)[ Most reliable sales compensation tools for mid-sized companies ](https://www.g2.com/discussions/what-are-the-most-reliable-sales-compensation-tools-for-mid-sized-companies)[ What is the best tool for centralized log monitoring across systems? ](https://www.g2.com/discussions/what-is-the-best-tool-for-centralized-log-monitoring-across-systems) [ What is the most affordable social analytics software for SMBs? ](https://www.g2.com/discussions/what-is-the-most-affordable-social-analytics-software-for-smbs)[ What is the best tool for producing high-quality marketing videos? ](https://www.g2.com/discussions/what-is-the-best-tool-for-producing-high-quality-marketing-videos)[ Pros and Cons Details ](https://www.g2.com/products/buildops/reviews?qs=pros-and-cons)