The G2 on Builder.io

Builder.io Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use with Builder.io, enabling fast deployment and empowering both engineers and businesses. (3 mentions)

Users value the customization options of Builder.io, enabling unique designs and seamless database integration for enhanced control. (2 mentions)

Users value the flexibility of Builder.io, enabling rapid deployment and empowering teams to work more independently. (2 mentions)

Users value the all-in-one solutions of Builder.io, enabling faster workflows and effective A/B testing for targeted content. (1 mentions)

Users value the API integration of Builder.io for creating custom, data-driven interfaces that enhance marketing effectiveness. (1 mentions)

Users appreciate the flexibility of cloud hosting with Builder.io, enjoying visual editing and multicloud deployment options. (1 mentions)

Users appreciate the efficiency of collaboration with Builder.io, enabling faster workflows and reduced reliance on engineers. (1 mentions)

Users express frustration over poor customer support, citing slow responses and unhelpful assistance as major issues. (2 mentions)

Users struggle with poor documentation of Builder.io, leading to difficulties in setup and ineffective support experiences. (2 mentions)

Users face challenges due to the lack of documentation around Builder.io's plugin system, impacting usability. (1 mentions)

Users report significant delays in customer service and difficulties with outdated documentation, impacting their overall experience. (1 mentions)

Users often experience editor crashes and lengthy cache refresh times, disrupting their workflow on Builder.io. (1 mentions)

Users find the editor crashes and slow cache refresh frustrating, impacting their workflow on Builder.io. (1 mentions)

Users find the lack of documentation around Builder.io's plugin system frustrating and hindered their user experience. (1 mentions)

Top Pros or Advantages of Builder.io

1. Ease of Use

Users value the ease of use with Builder.io, enabling fast deployment and empowering both engineers and businesses.

See 3 mentions

See Related User Reviews

Tara F.

0.5/5

"Outdated Docs and Poor Support Mar Experience"

What do you like about Builder.io?

I appreciate the ability to design custom interfaces with Builder.io, which allows me to create unique pages that interact with our database and backe

Colin T.

Mid-Market (51-1000 emp.)

4.5/5

"Force Multiplier"

What do you like about Builder.io?

Builder allows our engineers and business organizations to move faster. We were able to migrate to builder and start building in only 20 days. The abi

2. Customization

Users value the customization options of Builder.io, enabling unique designs and seamless database integration for enhanced control.

See 2 mentions

See Related User Reviews

Tara F.

0.5/5

"Outdated Docs and Poor Support Mar Experience"

What do you like about Builder.io?

I appreciate the ability to design custom interfaces with Builder.io, which allows me to create unique pages that interact with our database and backe

Reinaldo A.

Small-Business (50 or fewer emp.)

5.0/5

"Excelent product"

What do you like about Builder.io?

I really enjoy having a visual editor and the flexibility to deploy on my infrastructure and the option for multicloud alternatives.

3. Flexibility

Users value the flexibility of Builder.io, enabling rapid deployment and empowering teams to work more independently.

See 2 mentions

See Related User Reviews

Colin T.

Mid-Market (51-1000 emp.)

4.5/5

"Force Multiplier"

What do you like about Builder.io?

Builder allows our engineers and business organizations to move faster. We were able to migrate to builder and start building in only 20 days. The abi

Reinaldo A.

Small-Business (50 or fewer emp.)

5.0/5

"Excelent product"

What do you like about Builder.io?

I really enjoy having a visual editor and the flexibility to deploy on my infrastructure and the option for multicloud alternatives.

4. All-in-one Solutions

Users value the all-in-one solutions of Builder.io, enabling faster workflows and effective A/B testing for targeted content.

See 1 mentions

See Related User Reviews

Colin T.

Mid-Market (51-1000 emp.)

4.5/5

"Force Multiplier"

What do you like about Builder.io?

Builder allows our engineers and business organizations to move faster. We were able to migrate to builder and start building in only 20 days. The abi

5. API Integration

Users value the API integration of Builder.io for creating custom, data-driven interfaces that enhance marketing effectiveness.

See 1 mentions

See Related User Reviews

Tara F.

0.5/5

"Outdated Docs and Poor Support Mar Experience"

What do you like about Builder.io?

I appreciate the ability to design custom interfaces with Builder.io, which allows me to create unique pages that interact with our database and backe

6. Cloud Hosting

Users appreciate the flexibility of cloud hosting with Builder.io, enjoying visual editing and multicloud deployment options.

See 1 mentions

See Related User Reviews

Reinaldo A.

Small-Business (50 or fewer emp.)

5.0/5

"Excelent product"

What do you like about Builder.io?

I really enjoy having a visual editor and the flexibility to deploy on my infrastructure and the option for multicloud alternatives.

7. Collaboration

Users appreciate the efficiency of collaboration with Builder.io, enabling faster workflows and reduced reliance on engineers.

See 1 mentions

See Related User Reviews

Colin T.

Mid-Market (51-1000 emp.)

4.5/5

"Force Multiplier"

What do you like about Builder.io?

Builder allows our engineers and business organizations to move faster. We were able to migrate to builder and start building in only 20 days. The abi

Top Cons or Disadvantages of Builder.io

1. Poor Customer Support

Users express frustration over poor customer support, citing slow responses and unhelpful assistance as major issues.

See 2 mentions

See Related User Reviews

Tara F.

0.5/5

"Outdated Docs and Poor Support Mar Experience"

What do you dislike about Builder.io?

I found setting up Builder.io incredibly difficult due to outdated and incorrect developer documentation. Additionally, the customer service is very d

Sam K.

Small-Business (50 or fewer emp.)

4.0/5

"Paid for Pro - Still stuck on the Free plan..."

What do you dislike about Builder.io?

Their support team is very slow... and not very helpful. I paid for my susbcription, I should be able to use it immediately.

2. Poor Documentation

Users struggle with poor documentation of Builder.io, leading to difficulties in setup and ineffective support experiences.

See 2 mentions

See Related User Reviews

Colin T.

Mid-Market (51-1000 emp.)

4.5/5

"Force Multiplier"

What do you dislike about Builder.io?

Lack of documentation around plugin system.

Tara F.

0.5/5

"Outdated Docs and Poor Support Mar Experience"

What do you dislike about Builder.io?

I found setting up Builder.io incredibly difficult due to outdated and incorrect developer documentation. Additionally, the customer service is very d

3. Data Quality

Users face challenges due to the lack of documentation around Builder.io's plugin system, impacting usability.

See 1 mentions

See Related User Reviews

Colin T.

Mid-Market (51-1000 emp.)

4.5/5

"Force Multiplier"

What do you dislike about Builder.io?

Lack of documentation around plugin system.

4. Delays

Users report significant delays in customer service and difficulties with outdated documentation, impacting their overall experience.

See 1 mentions

See Related User Reviews

Tara F.

0.5/5

"Outdated Docs and Poor Support Mar Experience"

What do you dislike about Builder.io?

I found setting up Builder.io incredibly difficult due to outdated and incorrect developer documentation. Additionally, the customer service is very d

5. Editor Issues

Users often experience editor crashes and lengthy cache refresh times, disrupting their workflow on Builder.io.

See 1 mentions

See Related User Reviews

Reinaldo A.

Small-Business (50 or fewer emp.)

5.0/5

"Excelent product"

What do you dislike about Builder.io?

The thing I dislike the most is when the editor crashes and the cache takes too long to refresh the preview.

6. Editor Limitations

Users find the editor crashes and slow cache refresh frustrating, impacting their workflow on Builder.io.

See 1 mentions

See Related User Reviews

Reinaldo A.

Small-Business (50 or fewer emp.)

5.0/5

"Excelent product"

What do you dislike about Builder.io?

The thing I dislike the most is when the editor crashes and the cache takes too long to refresh the preview.

7. Missing Features

Users find the lack of documentation around Builder.io's plugin system frustrating and hindered their user experience.

See 1 mentions

See Related User Reviews

Colin T.

Mid-Market (51-1000 emp.)

4.5/5

"Force Multiplier"

What do you dislike about Builder.io?

Lack of documentation around plugin system.

Top-Rated Alternatives

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Verified User in Higher Education

Mid-Market (51-1000 emp.)

7/25/2023

"I have an excellent experience"

5/5

What do you like best about Builder.io?

I like the autonomy of being able to create the pages without needing a developer and all the deploy bureaucracy and any other technical term to put a simple page up. Review collected by and hosted on G2.com.

What do you dislike about Builder.io?

very heavy sometimes I feel like my computer is going to fly Review collected by and hosted on G2.com.

Daniel B.

Principal Software Engineer

Small-Business (50 or fewer emp.)

11/18/2022

"Fast integration and excellent support"

5/5

What do you like best about Builder.io?

Builder was rapid for us to integrate our own custom components. We quickly deployed a landing page editor based on our own design system. It allowed us to empower our content authors to create pages within the framework of our design system. On top of that, the support of Builder is first-class. The team at Builder is enthusiastic about collaborating with us, taking our suggestions and implementing them quickly, allowing us to deliver the experience we want for our customers. Review collected by and hosted on G2.com.

What do you dislike about Builder.io?

The editing experience in Builder can be somewhat cumbersome on smaller devices and less powerful computers. However, this has improved a lot over the last few months. We're also writing our own translation layer. It'd be great if Builder had a memsource connector. Review collected by and hosted on G2.com.

What problems is Builder.io solving and how is that benefiting you?

Builder allows us to build landing pages that adhere to our design system without requiring developers to implement any code. We have freedom within a framework to produce pages quickly that are on brand. The ability to supply our components is a massive benefit, it means we don't have to worry about building an editor experience. Instead, we can focus on creating a compelling design and experience while Builder takes care of the editor experience. Review collected by and hosted on G2.com.

Thomas F.

Business Operations

Mid-Market (51-1000 emp.)

7/28/2023

"Our definitie solution for LP creation"

5/5

What do you like best about Builder.io?

Easiness of use for business users and simple to integrate with our tech. Review collected by and hosted on G2.com.

What do you dislike about Builder.io?

Sometimes the platform has some performance issues - take very long the load por example. Review collected by and hosted on G2.com.

Allen D.

Mid-Market (51-1000 emp.)

3/17/2023

"Outstanding product and support"

5/5

What do you like best about Builder.io?

The UI is straightforward to use and the support we have received for building custom solutions has been outstading Review collected by and hosted on G2.com.

What do you dislike about Builder.io?

Because it is a fairly new product, there are not a ton of examples on places like StackOverflow of people running into the same problems I sometimes do. Review collected by and hosted on G2.com.

John S.

Managing Partner

Small-Business (50 or fewer emp.)

3/7/2023

"Easy to use"

4.5/5

What do you like best about Builder.io?

The user interface is very intuitive and the drag-and-drop functionality is very easy to use. Builder.io also seems to be adding features on an ongoing basis, so that is promising. Review collected by and hosted on G2.com.

What do you dislike about Builder.io?

I still found it necessary to involve developers at certain stages including integration and custom styling, but I can see things consistently improving over time. Review collected by and hosted on G2.com.