Browntape Reviews & Product Details

Browntape, a key component of the Ginesys One ecosystem, is an innovative order and inventory management system (OMS) that plays a pivotal role in enhancing e-commerce operations. It excels in its ability to seamlessly integrate with a wide array of popular online marketplaces and web platforms, creating a unified hub for managing inventory and orders. What sets Browntape apart is the fact that it synchronizes all crucial aspects of e-commerce operations within a single ecosystem. This includes tight integration with your preferred shopping cart, ecommerce marketplace, ensuring a smooth and harmonious shopping experience for customers. It is truly omnichannel as well, with automatic order routing across multiple locations. The latest version has a payment reconciliation module as well. The warehouse management system for e-commerce is provided through the Ginesys ERP integration. The Ginesys One suite, with the ERP and POS, along with Browntape OMS provide a complete omnichannel and multichannel ready suite with fast time to market and a host of integrations. Moreover, the Browntape ecommerce team also has a dedicated team to help with ecommerce marketing on marketplaces and ecommerce site development and maintenance.

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Average based on 6 real user reviews.

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PK

Poonam K.

Director

Small-Business (50 or fewer emp.)

8/17/2023

"Exclusive Software to integrate all the ecommerce platform"

4/5

What do you like best about Browntape?

Single window to manage all the ecommerce platforms, Inventory, Sales and sales return. what the charges has been added by vendors and whats the payout. Review collected by and hosted on G2.com.

What do you dislike about Browntape?

Nothing such like I have observed as of now but I appreciate if quick support on phonecall can be provided. Review collected by and hosted on G2.com.

DG

Devesh G.

Brand Manager

Small-Business (50 or fewer emp.)

2/1/2022

"Product Quality and Efficiency"

5/5

What do you like best about Browntape?

It helps to manage the whole business need like Inventory management | it helps for payments and reconciliations Review collected by and hosted on G2.com.

What do you dislike about Browntape?

Customer support is not so good, they need to work on this. Review collected by and hosted on G2.com.

CR

Verified User in Retail

Small-Business (50 or fewer emp.)

11/25/2021

"Experience with BrownTape was awsm as it managed my all the inventory and products in one place"

4.5/5

What do you like best about Browntape?

Managing my all the inventory and products in one place as well as controllingg the product stock is easy Review collected by and hosted on G2.com.

What do you dislike about Browntape?

There are not many issue with the BT as it is self sufficient to handle all the multichannel operations but it still lag in speed and some glitches Review collected by and hosted on G2.com.

AS

Anirudh S.

Operations manager

Education Management

Small-Business (50 or fewer emp.)

6/17/2020

"Simple yet intuitive E-Commerce and Inventory management software"

4.5/5

What do you like best about Browntape?

Its simple interface helps the user to track and update the real-time inventory. SKU can be added as simple or in bundle format. Order integrations from multichannel also help in managing the supply chain efficiently. Its integrations with logistics partners help in tracking the details and delivery status. Returns management is also efficient. Review collected by and hosted on G2.com.

What do you dislike about Browntape?

Its integrations with a few logistics partners in India, like India Post and DTDC, are not preinstalled. API integrations are required, but it's a very technical process and takes time. The support team is working but has not provided the final results. Internet availability is also required for order management and tracking. Review collected by and hosted on G2.com.

Recommendations to others considering Browntape:

Good to go if you want to manage real-time inventory and order fulfillment processes. It provides pick lists, pack lists, order lists, and many sorts of reports for managing the system. The support staff is good but delayed in responding. Integration work is in progress but already has many integrations with courier partners and channels. Review collected by and hosted on G2.com.

What problems is Browntape solving and how is that benefiting you?

We have book stock and deal in Distance Learning Programs. We need to manage the real-time inventory of the books so that the proper supply and demand can be taken. It helps in both terms. It manages the order system by entering all the student details and tracking the delivery status until the item is reached. Review collected by and hosted on G2.com.

UR

Verified User in Retail

Small-Business (50 or fewer emp.)

9/17/2018

"Average support for multiple channels."

3.5/5

What do you like best about Browntape?

This software is helpful to centralised multiple marketplaces. It synchronise the inventory at one place and give users an environment which supports to manage their stock easily. Customer support is great in response. One need training for the UI and they provide the same with trail. Review collected by and hosted on G2.com.

What do you dislike about Browntape?

However it is good in performance but with some limitations. Mapping is easy only when you are using same SKU in various marketplaces. In addition to this, you can not create removal orders for Amazon FBA. Although it decreases the quantity from seller central but can not remove from prime. Review collected by and hosted on G2.com.

UR

Verified User in Retail

Small-Business (50 or fewer emp.)

1/8/2019

"Useful for integration different marketplaces"

3.5/5

What do you like best about Browntape?

Integration of various marketplaces in one software where users can pull the inventory, orders, logistic support, and print the labels. Although users use different SKUs in different marketplaces, they can integrate the listing by using mapping. Review collected by and hosted on G2.com.

What do you dislike about Browntape?

It is quite difficult to inbound and removal for FBA products in Browntape Review collected by and hosted on G2.com.