# Broadleaf Commerce Reviews **Vendor:** Broadleaf Commerce **Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) **Average Rating:** 3.9/5.0 **Total Reviews:** 16 ## About Broadleaf Commerce Broadleaf Commerce, an Inc. 5000 company, provides B2B and B2C eCommerce platform solutions to simplify the complexities of multi-channel commerce and digital experience management. As the market-leading choice for enterprise organizations requiring tailored, highly scalable commerce systems, Broadleaf is fully customizable and extensible. Trusted by Fortune 500 corporations, Broadleaf provides the framework for leading brands, including Pep Boys, The Container Store, and O’Reilly Auto Parts. For more information visit: http://www.broadleafcommerce.com/. ## Broadleaf Commerce Reviews ### 1. Flexible yet Challenging Ecommerce Solution **Rating:** 3.5/5.0 stars **Reviewed by:** Vishwjeet T. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Broadleaf Commerce?** I like Broadleaf Commerce for its flexibility. It's valuable to us because we can customize core parts of the platform like product structure, pricing rules, and checkout flows. This flexibility was a key reason we switched from a more limited commerce setup to Broadleaf Commerce, as we needed greater flexibility. **What do you dislike about Broadleaf Commerce?** I find the learning curve can be steep at the start and some parts of the platform can take time to understand. It would be great to see a smoother onboarding experience, more real-world implementation examples, and simpler documentation. **What problems is Broadleaf Commerce solving and how is that benefiting you?** Broadleaf Commerce helps us handle complex ecommerce workflows like custom catalogs, pricing, and checkout. Its flexibility allows us to customize core parts of the platform. ### 2. Broad experience with broadleaf commerce **Rating:** 5.0/5.0 stars **Reviewed by:** Aman K. | softwarer Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2023 **What do you like best about Broadleaf Commerce?** -A true open source eCommerce platform (using spring) -Helps in B2C and B2B businesses -Fully flexible and also can be deployed to any cloud and platform (generally not having any issue) -Various market features such as currencies(geographical), languages, upselling/cross selling available -Can also implement promotional offers -Also provide customisable platform -User friendly interface and fast -Best support team **What do you dislike about Broadleaf Commerce?** -Community of this platform is very small any issue can lead to go into a lot deeper to solve the issue. -Help documents are not complete -A library of issue with their solutions can be made. -Sometimes in integration a lengthy process occurs. **What problems is Broadleaf Commerce solving and how is that benefiting you?** -Setting up eCommerce website for my clients and its helpful in providing faster and productive solution -No issue face about setting payment or any basic issue that also increase the performance ### 3. Broadleaf Commerce Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Broadleaf Commerce?** The best part about Broadleaf Commerce services is that all of them can be chosen individually and combined as required. The business owner has a full say in what tools he wants and he pays only for those. **What do you dislike about Broadleaf Commerce?** Broadleaf Commerce offers a plethora of choices which, more often than not overwhelms the user as to what they should opt for. If the user is unfamiliar with some of the terms, it will get dicey. Broadleaf Commerce should dedicate a team to simplify these complex terms for the users. **What problems is Broadleaf Commerce solving and how is that benefiting you?** Broadleaf Commerce is designed such that it can be customized according to the user's best interest. All the modules comply with this feature. This gives complete control to the user to configure as required. Also, the Spring framework provides a robust environment to control authenticity and authority for every request. ### 4. An innovative open source platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2023 **What do you like best about Broadleaf Commerce?** Following are a few of the amazing things about broadleaf: Ease of use User-friendly design Easy steps for customization & integration Amazing architecture **What do you dislike about Broadleaf Commerce?** Here are a few things about broadleaf that I do not like: Unable to access the demo version Low support Sometimes the integration process becomes lengthy and tiresome It would be great to see improvements in these areas. **What problems is Broadleaf Commerce solving and how is that benefiting you?** It enabled us to set up an e-commerce website. It allows me to customize according to my needs and requirements. It usually solves all the challenging e-commerce problems. ### 5. Elevated commerce experience **Rating:** 4.5/5.0 stars **Reviewed by:** Manav S. | Assistant Project Manager - ll, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2023 **What do you like best about Broadleaf Commerce?** They provide a solution to work independently and integrate anywhere. They can provide features to work centrally with are required platforms. Their solution fits business need exactly. **What do you dislike about Broadleaf Commerce?** Nothing terrible about their services. There is always one point to escalate, but their support provides feasible solutions that solves your condition and complaint **What problems is Broadleaf Commerce solving and how is that benefiting you?** Combined their service into a single container to compose our bounded context. Features like sandboxing and development workflows are even better together. Cart and checkout modules allow all multi-channel capabilities. ### 6. Broadleaf review **Rating:** 4.0/5.0 stars **Reviewed by:** Chetan S. | Data Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2023 **What do you like best about Broadleaf Commerce?** It helps in setting up an e-commerce website with payment gateways and multi vendor management **What do you dislike about Broadleaf Commerce?** The community is still young. Much developments are required with respect to integration. **What problems is Broadleaf Commerce solving and how is that benefiting you?** Helps in setting up an e-commerce website ### 7. An innovative modular platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2023 **What do you like best about Broadleaf Commerce?** It's super helpful for big brands with a complex commerce **What do you dislike about Broadleaf Commerce?** Not able to point my finger on a disadvantage **What problems is Broadleaf Commerce solving and how is that benefiting you?** Broadleaf helps us solve complex commerce challenges. ### 8. Perfect open source solution for commerical enterprise solution **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2022 **What do you like best about Broadleaf Commerce?** Its microservice architecture is really good, able to deliver at its best performance as required. **What do you dislike about Broadleaf Commerce?** Need to have a demo version, so that potential users can give it a try before getting subscribed. Also, they don't display pricing upfront. **What problems is Broadleaf Commerce solving and how is that benefiting you?** We are using Java and its service to deliver a shopping app to the client. Hence integrating it with broadleaf microservice architecture gives us a go-ahead in a short period. ### 9. Broadleaf Commerce is a useful online commerce solution **Rating:** 3.5/5.0 stars **Reviewed by:** Muhammad Shaheen I. | Senior Research Officer, Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2022 **What do you like best about Broadleaf Commerce?** The software can be easily configured and used. **What do you dislike about Broadleaf Commerce?** Its community is not big and support is slow. **Recommendations to others considering Broadleaf Commerce:** It is not useful in some features and in some areas it can benefit your work. **What problems is Broadleaf Commerce solving and how is that benefiting you?** I used it to run an e-commerce store for my client and the user interface (UI) is easy to configure. It worked well as an e-commerce vendor. ### 10. Excellent e-commerce open source product **Rating:** 5.0/5.0 stars **Reviewed by:** Anisha D. | Senior Integration Developer, Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2022 **What do you like best about Broadleaf Commerce?** The design is user-friendly and allows an easy process for integration as well as customization. Version upgrades are easy and no-hassle. The environment setup is very easy. Different development tools like Spring, Hibernate, Thymeleaf etc. are helpful **What do you dislike about Broadleaf Commerce?** The documentation could make some improvements with the latest features and the details with FAQs. **What problems is Broadleaf Commerce solving and how is that benefiting you?** Master's projects as well as Software Development interview preparations. Benefit- a ton of built-in features ### 11. Innovation in work **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Broadleaf Commerce?** Helpful in solving complex problems with innovative ideas. **What do you dislike about Broadleaf Commerce?** Technical specs on the device compatibility **What problems is Broadleaf Commerce solving and how is that benefiting you?** Using for multi vendor maintenance ### 12. Good Open Source with Latest Technologies **Rating:** 3.5/5.0 stars **Reviewed by:** Chaitanya Kumar C. | Software Engineer, E-Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2015 **What do you like best about Broadleaf Commerce?** It's designed by spring which allows easy and greater customization and integration. It uses Thymeleaf engine to change the web pages presentation which is very easy process. Latest spring comes by default with Thymeleaf so you can be sure about future enhancements. It's demo setup is very easy. Also Administration, promo code and discount modules are very robust. **What do you dislike about Broadleaf Commerce?** I don't like documentation as well as community is small. So I love to see improvements in these areas. **Recommendations to others considering Broadleaf Commerce:** I recommend this product. Major advantage of this product is you will have full source code, spring, thymeleaf. Comes by default with Responsive design. **What problems is Broadleaf Commerce solving and how is that benefiting you?** I am trying to setup E-Commerce website for my tourism and hotel industry. ### 13. A good open source e-commerce product with excellent architecture and latest technological stack **Rating:** 5.0/5.0 stars **Reviewed by:** sunil k. | Software Engineer, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2015 **What do you like best about Broadleaf Commerce?** The ability to implement required features and still being able to upgrade to latest version with ease. The ability to use Spring framework and other open source frameworks which have a huge community support. The extensive use of all the best open source frameworks available is just awesome. Since it is open source, there would be less license charge(there are many paid extensions available on top of open source functionality.) and more investment can be made on user experience and other factors. **What do you dislike about Broadleaf Commerce?** The Documents related to Broadleaf seems to be old. They'll have to update their documents to the latest. The Broadleaf community is not big and you'll have to expect delay in forum post. **Recommendations to others considering Broadleaf Commerce:** Spend some time on understand how to make customization in correct way. **What problems is Broadleaf Commerce solving and how is that benefiting you?** It basically provides an e-commerce platform with cms at the backend where the administrator/customer rep would login and check order status their shipment, online payment details etc. The UI can be completely changed as per the user requirement and we can still migrate to latest version with ease if we follow and develop the customization in the define architectural manner. ### 14. Software Engineer **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2015 **What do you like best about Broadleaf Commerce?** Setting up development environment was easy.Liked the quality of code for products core components. The methodology used for extending entities and services is very clever.Liked the tools used to develop the product. Spring, Hibernate, Tymeleaf etc. Admin UI is very user friendly. Adding Crud screens to Admin was easy and intuitive. **What do you dislike about Broadleaf Commerce?** The documentation was very weak in 2013. You have to be very experienced jpa ( I think it was hibernate or spring data) programmer to solve problems you face while changing services. I tried to implement a multi tenant e commerce platform, I found it very difficult as I did not have much time to spend. **What problems is Broadleaf Commerce solving and how is that benefiting you?** I was trying to setup an ecommerce platform for my friend in fall 2013 ### 15. Good Open Source **Rating:** 3.0/5.0 stars **Reviewed by:** Venkatesh V. | Software Engineer, E-Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2015 **What do you like best about Broadleaf Commerce?** Setting up development environment was easy. Admin UI is very user friendly. Adding Crud screens to Admin was easy.It's demo setup is very easy. Also Administration, promo code and discount modules are very robust. **What do you dislike about Broadleaf Commerce?** Solr is very complicate. Community is not bug **Recommendations to others considering Broadleaf Commerce:** Having full source code and responsive by default **What problems is Broadleaf Commerce solving and how is that benefiting you?** Administartion lots of built in features ### 16. e-Commerce developer with Broadleaf Commerce **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2015 **What do you like best about Broadleaf Commerce?** The site is easily configurable and recognizable for your needs. **What do you dislike about Broadleaf Commerce?** The administrative section is very difficult to customize, and Solr continues to have issues. **What problems is Broadleaf Commerce solving and how is that benefiting you?** Customization e-commerce site development. - Admin ready - Lots of ready-made features - Java ## Broadleaf Commerce Discussions - [Nice](https://www.g2.com/discussions/nice-7d4c83ef-4733-4a50-b5f2-a459d800a804) - 3 comments, 2 upvotes - [View Broadleaf Commerce pricing details and edition comparison](https://www.g2.com/products/broadleaf-commerce/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+06%3A56%3A21+-0500&secure%5Bsession_id%5D=2c698272-e2f3-4bdf-8f76-7f5b0911117e&secure%5Btoken%5D=3ca1a425579f26bc4862dd2867a07c5dd689d405b0412a9ffbfe53583072f42e&format=llm_user) ## Broadleaf Commerce Features **Headless Commerce** - Decoupling - REST APIs - Data Orchestration - Customization - Extensibility **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - E-Commerce Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Merchandising/Marketing** - Storefront Design Tools - Product Visualization - Recommendations / Personalization - Promotions and Discounts - Shopping Cart Abandonment - Product Reviews - SEO **Product Catalog** - Content Management - Product Configuration - Product Search and Filtering - Intangible Products **Order Process** - Checkout Process - Shipping Options - Tax Display and Processing - Payment Processing - Order Management - Returns / Refunds - Inventory Management - Multi-Channel Fulfillment **Multi-Channel Support** - Omnichannel - Mobile - Social Commerce - Customer Service - Store Locator - 3rd-Party Store Integration - B2B **Platform** - APIs - Customization - Integrations to Add-on Tools - User Management - Reporting / Analytics - Security - Multi-Site Management - Admin Access Rights - Test-to-Product Migration - Internationalization - Cross Browser Support - Performance and Reliability ## Top Broadleaf Commerce Alternatives - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) - 4.0/5.0 (233 reviews) - [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) - 4.3/5.0 (282 reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - 4.3/5.0 (544 reviews)