--- title: CA Unified Infrastructure Management Reviews meta\_title: 'CA Unified Infrastructure Management Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how CA Unified Infrastructure Management works for a business like yours. aggregate\_rating: rating\_value: 3.4 review\_count: 5 scale: '5' date\_modified: '2026-03-17' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- # CA Unified Infrastructure Management Reviews & Product Details Saas solution to core IT Service Management processes. Rapid setup and configuration for quick time to value. * * * Seller [Broadcom](https://www.g2.com/sellers/broadcom-ab3091cd-4724-46a8-ac89-219d6bc8e166) Discussions [CA Unified Infrastructure Management Community](https://www.g2.com/products/broadcom-ca-unified-infrastructure-management/discuss) Show More ## Top-Rated Alternatives [ ![Datadog](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Datadog") Datadog 4.4/5(726) ](https://www.g2.com/products/datadog/reviews) [ ![Dynatrace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dynatrace") Dynatrace 4.5/5(1,366) ](https://www.g2.com/products/dynatrace/reviews) [ ![LogicMonitor](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LogicMonitor") LogicMonitor 4.5/5(644) ](https://www.g2.com/products/logicmonitor/reviews) [ View All Alternatives ](https://www.g2.com/products/broadcom-ca-unified-infrastructure-management/competitors/alternatives) ## User Insights Average based on 5 real user reviews. [Log in to unlock pricing and user insights](/login) ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Verified User in Telecommunications Mid-Market (51-1000 emp.) 9/7/2024 "Good infrastructure monitoring tool" 3.5/5 What do you like best about CA Unified Infrastructure Management? Great in monitoring and comprehensive toolset. Review collected by and hosted on G2.com. What do you dislike about CA Unified Infrastructure Management? There is quite a learning curve in using the tool Review collected by and hosted on G2.com. What problems is CA Unified Infrastructure Management solving and how is that benefiting you? It solves monitoring issue Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Chelsea B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chelsea B.") CB Chelsea B. Tableau Developer Enterprise (\> 1000 emp.) 2/14/2022 "Feature-rich product, not user friendly interface" 2.5/5 What do you like best about CA Unified Infrastructure Management? Managing tickets by group and configuration item makes it very easy to understand the impact of incoming tickets, especially in cases where one group of people shares responsibilities across multiple systems. Additionally, the automatic logs help me get up to speed on tickets that had been worked prior to coming to my group's queue. Review collected by and hosted on G2.com. What do you dislike about CA Unified Infrastructure Management? Because everything opens in a new tab, I often feel like CA is taking over my entire browser. Additionally, I find the workflow to search for anything backward in terms of how I would naturally go about something. It's likely custom to my institution's CA instance, but the labels used for various stages are not particularly descriptive of what the stage really means, which results in a lot of mis-categorized tickets. Review collected by and hosted on G2.com. What problems is CA Unified Infrastructure Management solving and how is that benefiting you? I use CA to respond to user requests, for change management (approvals prior to moving items to production), and to report incidents and problems. My organization has over 800 people working in IT, and CA is the main system we use to communicate with our end users (60,000+ students and 20,000-ish employees). Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism") AL Verified User in Leisure, Travel & Tourism Enterprise (\> 1000 emp.) 11/12/2020 "UIm monitoring" 3/5 What do you like best about CA Unified Infrastructure Management? Script based monitoring in each server which is isolated Review collected by and hosted on G2.com. What do you dislike about CA Unified Infrastructure Management? That it has to be configured in every server Review collected by and hosted on G2.com. Recommendations to others considering CA Unified Infrastructure Management: Make it better Review collected by and hosted on G2.com. What problems is CA Unified Infrastructure Management solving and how is that benefiting you? Server level monitoring and app kontoring . More of health alerting Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 7/26/2018 "Bit complicated but very useful monitoring tool" 4.5/5 What do you like best about CA Unified Infrastructure Management? Wide range of probes with different monitoring functionality. Its a single tool capable to monitor system, network, application, database, storage, Vcentre and more Review collected by and hosted on G2.com. What do you dislike about CA Unified Infrastructure Management? The complexity of the probes, few probes like hitachi, vcentre probes will hang when you choose more parameters to monitor. Network topology, doesnt have capability to detect the ACI device connectivity as this doesn't support LLDP. Cannot edit the topology manually to show the connections. Review collected by and hosted on G2.com. What problems is CA Unified Infrastructure Management solving and how is that benefiting you? This tool is used mostly for live monitoring and performance monitoring, used for capacity management. Live monitoring easy to detect the high cpu, memory, log errors and service down alerts, network related like interface down, response time useful to identify the issues. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Isaac N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isaac N.") IN Isaac N. IT Support Specialist Law Practice Mid-Market (51-1000 emp.) 4/3/2015 Business partner of the seller or seller's competitor, not included in G2 scores. "Service Now Review" 2.5/5 What do you like best about CA Unified Infrastructure Management? Web connectivity other products tend to lag if many users start entering tickets at the same time Review collected by and hosted on G2.com. What do you dislike about CA Unified Infrastructure Management? Nothing really its a great all around product, especial for the line of work im in Review collected by and hosted on G2.com. What problems is CA Unified Infrastructure Management solving and how is that benefiting you? Reports, we are able to track trends and Ticket churn with the ease of a running a few reports Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/broadcom-ca-unified-infrastructure-management/pricing) CA Unified Infrastructure Management Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2d37e8b26a37a89c8c11df56761f5da8/ca-service-desk-manager.png "Product Avatar Image") Clarity SM 4.2/5(20) [ Compare Now ](https://www.g2.com/compare/ca-service-desk-manager-vs-broadcom-ca-unified-infrastructure-management) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6664c05b88e4a63ee52969bea59e2b80/broadcom-clarity.png "Product Avatar Image") Clarity 3.7/5(91) [ Compare Now ](https://www.g2.com/compare/broadcom-ca-unified-infrastructure-management-vs-broadcom-clarity) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e1fcf010178e92c048a73a137cce0273/symantec-siteminder.jpg "Product Avatar Image") Symantec SiteMinder 4.3/5(24) [ Compare Now ](https://www.g2.com/compare/broadcom-ca-unified-infrastructure-management-vs-symantec-siteminder) ## Work at Broadcom? 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