Briostack Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Briostack easy to use and appreciate its straightforward, self-explanatory nature. (1 mentions)

Users value the integrated billing system of Briostack, enhancing efficiency and simplifying financial processes. (1 mentions)

Users find Briostack to be easy to use and appreciate its intuitive, self-explanatory interface. (1 mentions)

Users find Briostack incredibly user-friendly, appreciating its easy-to-use and self-explanatory interface. (1 mentions)

Users find Briostack to be expensive and frustrating, with a lack of support making it hard to use effectively. (1 mentions)

Users express that Briostack requires improvement in user-friendliness, citing frustrations with functionality and support issues. (1 mentions)

Users express frustration over invoicing issues and poor customer support, ultimately leading them to abandon the software. (1 mentions)

Users report a lack of user-friendliness, leading to frustration and abandonment of the Briostack system. (1 mentions)

Users express frustration with limited functionality, finding Briostack unusable and lacking necessary support and features. (1 mentions)

Top Pros or Advantages of Briostack

1. Ease of Use

Users find Briostack easy to use and appreciate its straightforward, self-explanatory nature.

See 1 mentions

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Anthony R.

Small-Business (50 or fewer emp.)

2.5/5

"Easy to Use, But Bugs Can Slow Things Down"

What do you like about Briostack?

It’s easy to use and pretty self-explanatory.

2. Improvement

Users value the integrated billing system of Briostack, enhancing efficiency and simplifying financial processes.

See 1 mentions

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Shannon M.

Small-Business (50 or fewer emp.)

0.0/5

"Designed by people who don't know the industry"

What do you like about Briostack?

Integrated billing and one single office person named Alana (the only person who knows how to help but limited by what the software can do).

3. Simple

Users find Briostack to be easy to use and appreciate its intuitive, self-explanatory interface.

See 1 mentions

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Anthony R.

Small-Business (50 or fewer emp.)

2.5/5

"Easy to Use, But Bugs Can Slow Things Down"

What do you like about Briostack?

It’s easy to use and pretty self-explanatory.

4. User-Friendly

Users find Briostack incredibly user-friendly, appreciating its easy-to-use and self-explanatory interface.

See 1 mentions

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Anthony R.

Small-Business (50 or fewer emp.)

2.5/5

"Easy to Use, But Bugs Can Slow Things Down"

What do you like about Briostack?

It’s easy to use and pretty self-explanatory.

Top Cons or Disadvantages of Briostack

1. Expensive

Users find Briostack to be expensive and frustrating, with a lack of support making it hard to use effectively.

See 1 mentions

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Shannon M.

Small-Business (50 or fewer emp.)

0.0/5

"Designed by people who don't know the industry"

What do you dislike about Briostack?

This system is NOT user friendly. We have lost a field employee over frustrations with this system. I have paid over a thousand dollars for a system t

2. Improvement Needed

Users express that Briostack requires improvement in user-friendliness, citing frustrations with functionality and support issues.

See 1 mentions

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Shannon M.

Small-Business (50 or fewer emp.)

0.0/5

"Designed by people who don't know the industry"

What do you dislike about Briostack?

This system is NOT user friendly. We have lost a field employee over frustrations with this system. I have paid over a thousand dollars for a system t

3. Invoicing Issues

Users express frustration over invoicing issues and poor customer support, ultimately leading them to abandon the software.

See 1 mentions

See Related User Reviews

Shannon M.

Small-Business (50 or fewer emp.)

0.0/5

"Designed by people who don't know the industry"

What do you dislike about Briostack?

This system is NOT user friendly. We have lost a field employee over frustrations with this system. I have paid over a thousand dollars for a system t

4. Job Management

Users report a lack of user-friendliness, leading to frustration and abandonment of the Briostack system.

See 1 mentions

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Shannon M.

Small-Business (50 or fewer emp.)

0.0/5

"Designed by people who don't know the industry"

What do you dislike about Briostack?

This system is NOT user friendly. We have lost a field employee over frustrations with this system. I have paid over a thousand dollars for a system t

5. Limited Functionality

Users express frustration with limited functionality, finding Briostack unusable and lacking necessary support and features.

See 1 mentions

See Related User Reviews

Shannon M.

Small-Business (50 or fewer emp.)

0.0/5

"Designed by people who don't know the industry"

What do you dislike about Briostack?

This system is NOT user friendly. We have lost a field employee over frustrations with this system. I have paid over a thousand dollars for a system t

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G2 reviews are authentic and verified.

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Verified User

Courier

Small-Business (50 or fewer emp.)

1/27/2026

2.5/5

Having used the product extensively, this reviewer finds it easy to use and self-explanatory. Bugs can slow things down and create extra work.

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Summarized using AI

Shannon M.

Owner

Small-Business (50 or fewer emp.)

4/9/2025

"Designed by people who don't know the industry"

0/5

What do you like best about Briostack?

Integrated billing and one single office person named Alana (the only person who knows how to help but limited by what the software can do). Review collected by and hosted on G2.com.

What do you dislike about Briostack?

This system is NOT user friendly. We have lost a field employee over frustrations with this system. I have paid over a thousand dollars for a system that is simply unusable. The salesperson was misleading and the customer service has been almost non-existent. They tried to charge me for adding a warning label to my invoices (as required by law). The billing system is screwed up. I am abandoning the money and time I have invested in this because I simply cannot due it anymore. They have chosen the wrong service industry to create software for because they don't understand the needs of a route technician or office staff... or heck, even admin! I tried... REALLY TRIED... to stick with it and ask for help but even their staff does not know what to do. The "dedicated trainings" just leave their people and this person frustrated with nothing really accomplished. Today is the day. I'm out. Review collected by and hosted on G2.com.

Alex S.

Area Manager

Mid-Market (51-1000 emp.)

5/4/2023

"Was a good scheduling software, reporting was inconsistent."

2/5

What do you like best about Briostack?

When we used Briostack it took about a year for our company to fully understand how it worked and the best ways to schedule. The scheduling portion of the software was one of the best we've used, to date. Review collected by and hosted on G2.com.

What do you dislike about Briostack?

Briostack could not provide consistent reporting, which is an integral part of running a business. Review collected by and hosted on G2.com.

Sudhir J.

Smartsheet Consultant

Mid-Market (51-1000 emp.)

9/12/2023

"Best tool for your Pest Control Business"

5/5

What do you like best about Briostack?

Its ease of use. The insightful dashboard which gives a fine details. Review collected by and hosted on G2.com.

What do you dislike about Briostack?

As of now nothing comes in the mind which is not favourable in terms of features. Review collected by and hosted on G2.com.

Verified User in Market Research

Small-Business (50 or fewer emp.)

9/30/2023

"Centralized management tool for office"

3.5/5

What do you like best about Briostack?

Dashboard is efficient and lay out is easy to understand in little time. Review collected by and hosted on G2.com.

What do you dislike about Briostack?

There are some growing pains; some of the reporting is inconsistent. Review collected by and hosted on G2.com.

Verified User in Environmental Services

Small-Business (50 or fewer emp.)

7/23/2020

"Poor service. Dishonest company."

0/5

What do you like best about Briostack?

The promises prior to signing. Zoom capabilities. Review collected by and hosted on G2.com.

What do you dislike about Briostack?

Promised services not capable in system. Long term contracts. Inefficient documentation in system. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

3/11/2019

"Quality employees"

2.5/5

What do you like best about Briostack?

I haven’t used the software but the sales team was very professional when approaching us. Review collected by and hosted on G2.com.

What do you dislike about Briostack?

I have not used the software yet but it very well built w hav a similar product we had signed right before being approached by this company so we couldn’t switch yet it would. It’s us money. Review collected by and hosted on G2.com.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

9/21/2018

"Office Manager"

3/5

What do you like best about Briostack?

It is VERY user friendly. Affordable. it now has the ability to do almost everything Pest Pac does and now beating out key 7 software Review collected by and hosted on G2.com.

What do you dislike about Briostack?

Growing pains are hard. It has grown to the pest pac ability but still needs some more fine tuning. We switched to Key 7 BUT we have found out that Briostack has finally caught up with everyone so Beginning in October, we are switching back to Briostack. Review collected by and hosted on G2.com.