--- title: BrioHR Reviews meta_title: 'BrioHR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 31 reviews by the users' company size, role or industry to find out how BrioHR works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 31 scale: '5' date_modified: '2026-09-30' parent_category: name: HR url: https://www.g2.com/categories/hr ---

BrioHR Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the user-friendly interface of BrioHR, making payroll and data management straightforward and efficient. (4 mentions)
Users find BrioHR's interface intuitive and user-friendly, making personal management tasks easy and efficient. (4 mentions)
Users praise the comprehensive features of BrioHR, appreciating its ease of use and legal compliance updates. (3 mentions)
Users commend the fast and helpful customer support of BrioHR, enhancing their overall experience with the platform. (2 mentions)
Users value the user-friendly customization of BrioHR, enhancing efficiency in handling payroll and employee data. (2 mentions)
Users find the limited customization options frustrating, especially regarding claim management and module setups. (2 mentions)
Users find BrioHR lacking in billable hour tracking, complicating project management and reporting for contract labor. (2 mentions)
Users find it frustrating to face deletion difficulty when trying to manage unsubmitted claims in BrioHR. (1 mentions)
Users face deletion issues with BrioHR, struggling to cancel or edit unsubmitted claims effectively. (1 mentions)
Users find editing difficulties frustrating, specifically with unsubmitted claims that cannot be easily canceled or modified. (1 mentions)

5 Pros or Advantages of BrioHR

1. Ease of Use
Users value the user-friendly interface of BrioHR, making payroll and data management straightforward and efficient.
See 4 mentions

See Related User Reviews

Lisanti R.
LR

Lisanti R.

Small-Business (50 or fewer emp.)

3.5/5

"Streamlined Compliance, Needs Billing Features"

What do you like about BrioHR?

What I like most about BrioHR is its unmatched combination of U.S. multi-state labor law compliance as a native feature, intuitive usability for non-H

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"BrioHR is great!"

What do you like about BrioHR?

Most of the features are simple to use and easy to understand, and customer service is fast and helpful. Special shoutout to Syakirah and Kai Chi!

2. Intuitive
Users find BrioHR's interface intuitive and user-friendly, making personal management tasks easy and efficient.
See 4 mentions

See Related User Reviews

Lisanti R.
LR

Lisanti R.

Small-Business (50 or fewer emp.)

3.5/5

"Streamlined Compliance, Needs Billing Features"

What do you like about BrioHR?

What I like most about BrioHR is its unmatched combination of U.S. multi-state labor law compliance as a native feature, intuitive usability for non-H

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"BrioHR is great!"

What do you like about BrioHR?

Most of the features are simple to use and easy to understand, and customer service is fast and helpful. Special shoutout to Syakirah and Kai Chi!

3. Comprehensive Features
Users praise the comprehensive features of BrioHR, appreciating its ease of use and legal compliance updates.
See 3 mentions

See Related User Reviews

Lisanti R.
LR

Lisanti R.

Small-Business (50 or fewer emp.)

3.5/5

"Streamlined Compliance, Needs Billing Features"

What do you like about BrioHR?

What I like most about BrioHR is its unmatched combination of U.S. multi-state labor law compliance as a native feature, intuitive usability for non-H

Adelsa G.
AG

Adelsa G.

Small-Business (50 or fewer emp.)

5.0/5

"Affordable price for very good quality and features"

What do you like about BrioHR?

Clean interfaces, easy to use, lots of features with competitive price

4. Customer Support
Users commend the fast and helpful customer support of BrioHR, enhancing their overall experience with the platform.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"BrioHR is great!"

What do you like about BrioHR?

Most of the features are simple to use and easy to understand, and customer service is fast and helpful. Special shoutout to Syakirah and Kai Chi!

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Complete Payroll System That Delivers"

What do you like about BrioHR?

What I like best about BrioHR is how user-friendly and intuitive the system is. It makes handling payroll, leave, and employee data easy and efficient

5. Customization
Users value the user-friendly customization of BrioHR, enhancing efficiency in handling payroll and employee data.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"BrioHR is great!"

What do you like about BrioHR?

Most of the features are simple to use and easy to understand, and customer service is fast and helpful. Special shoutout to Syakirah and Kai Chi!

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Complete Payroll System That Delivers"

What do you like about BrioHR?

What I like best about BrioHR is how user-friendly and intuitive the system is. It makes handling payroll, leave, and employee data easy and efficient

5 Cons or Disadvantages of BrioHR

1. Limited Customization
Users find the limited customization options frustrating, especially regarding claim management and module setups.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"BrioHR is great!"

What do you dislike about BrioHR?

Some modules may be too complicated to setup, and some additional flexibility with features would be great.

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Complete Payroll System That Delivers"

What do you dislike about BrioHR?

The only bad experience I’ve had was not being able to cancel a claim that I hadn’t submitted yet. It would be helpful to have the option to edit or d

2. Missing Features
Users find BrioHR lacking in billable hour tracking, complicating project management and reporting for contract labor.
See 2 mentions

See Related User Reviews

Lisanti R.
LR

Lisanti R.

Small-Business (50 or fewer emp.)

3.5/5

"Streamlined Compliance, Needs Billing Features"

What do you dislike about BrioHR?

No billable hour tracking for contract labor: Our contract engineers bill defense/OEM clients by the hour, but BrioHR’s time-tracking only logs hours

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"BrioHR is great!"

What do you dislike about BrioHR?

Some modules may be too complicated to setup, and some additional flexibility with features would be great.

3. Deletion Difficulty
Users find it frustrating to face deletion difficulty when trying to manage unsubmitted claims in BrioHR.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Complete Payroll System That Delivers"

What do you dislike about BrioHR?

The only bad experience I’ve had was not being able to cancel a claim that I hadn’t submitted yet. It would be helpful to have the option to edit or d

4. Deletion Issues
Users face deletion issues with BrioHR, struggling to cancel or edit unsubmitted claims effectively.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Complete Payroll System That Delivers"

What do you dislike about BrioHR?

The only bad experience I’ve had was not being able to cancel a claim that I hadn’t submitted yet. It would be helpful to have the option to edit or d

5. Editing Difficulties
Users find editing difficulties frustrating, specifically with unsubmitted claims that cannot be easily canceled or modified.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Complete Payroll System That Delivers"

What do you dislike about BrioHR?

The only bad experience I’ve had was not being able to cancel a claim that I hadn’t submitted yet. It would be helpful to have the option to edit or d

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Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Simple & affordable solution to improve management"
5/5
What do you like best about BrioHR?

BrioHR is the most affordable enterprise grade software we found! We looked at all the major ones, but we did not find the combination of great features with a user friendly interface, flexibility to cater to our specific needs, and affordability. We decided to go with them, and after some time we clearly recommend them to anyone because beyond their great HR platform, their team clearly shown they considered us for more than just a client. They helped us train our team, they are always here when we have a question even if it is not on the software, they are really an extension of our team! Review collected by and hosted on G2.com.

What do you dislike about BrioHR?

So far we are very happy with the overall experience Review collected by and hosted on G2.com.
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