--- title: BrioHR Reviews meta\_title: 'BrioHR Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 31 reviews by the users' company size, role or industry to find out how BrioHR works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 31 scale: '5' date\_modified: '2026-08-07' parent\_category: name: HR url: https://www.g2.com/categories/hr ---

### BrioHR Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users admire the **ease of use** of BrioHR, highlighting its intuitive design and helpful customer support. [(4 mentions)](https://www.g2.com/products/briohr/reviews?filters%5Bsentiment_snippet%5D=1086544&qs=pros-and-cons#reviews)

Users praise BrioHR for its **intuitive design** , making payroll and employee management simple and efficient. [(4 mentions)](https://www.g2.com/products/briohr/reviews?filters%5Bsentiment_snippet%5D=2085770&qs=pros-and-cons#reviews)

Users value the **comprehensive features** of BrioHR, enjoying its usability and seamless compliance with labor laws. [(3 mentions)](https://www.g2.com/products/briohr/reviews?filters%5Bsentiment_snippet%5D=2085828&qs=pros-and-cons#reviews)

Users commend the **responsive customer support** of BrioHR, highlighting the fast and helpful assistance they receive. [(2 mentions)](https://www.g2.com/products/briohr/reviews?filters%5Bsentiment_snippet%5D=2085817&qs=pros-and-cons#reviews)

Users value the **customizable features** of BrioHR, praising its user-friendly interface and responsive customer support. [(2 mentions)](https://www.g2.com/products/briohr/reviews?filters%5Bsentiment_snippet%5D=2085823&qs=pros-and-cons#reviews)

Users find **limited customization** frustrating, as they desire more flexibility in managing features and claims. [(2 mentions)](https://www.g2.com/products/briohr/reviews?filters%5Bsentiment_snippet%5D=2085789&qs=pros-and-cons#reviews)

Users find the **lack of billable hour tracking** for contract labor a significant limitation in BrioHR's functionality. [(2 mentions)](https://www.g2.com/products/briohr/reviews?filters%5Bsentiment_snippet%5D=2085746&qs=pros-and-cons#reviews)

Users find the **deletion difficulty** frustrating, especially when unable to cancel unsubmitted claims easily. [(1 mentions)](https://www.g2.com/products/briohr/reviews?filters%5Bsentiment_snippet%5D=2085831&qs=pros-and-cons#reviews)

Users face **deletion issues** with BrioHR, struggling to edit or cancel unsubmitted claims efficiently. [(1 mentions)](https://www.g2.com/products/briohr/reviews?filters%5Bsentiment_snippet%5D=2085800&qs=pros-and-cons#reviews)

Users face **editing difficulties** with BrioHR, struggling to cancel or modify unsubmitted claims conveniently. [(1 mentions)](https://www.g2.com/products/briohr/reviews?filters%5Bsentiment_snippet%5D=2085728&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of BrioHR

##### 1. Ease of Use

Users admire the **ease of use** of BrioHR, highlighting its intuitive design and helpful customer support.
[
See 4 mentions
](https://www.g2.com/products/briohr/reviews?filters%5Bsentiment_snippet%5D=1086544&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Lisanti R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisanti R.")
LR

Lisanti R.

Small-Business (50 or fewer emp.)

3.5/5

"Streamlined Compliance, Needs Billing Features"

What do you like about BrioHR?

What I like most about BrioHR is its unmatched combination of U.S. multi-state labor law compliance as a native feature, intuitive usability for non-H

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"BrioHR is great!"

What do you like about BrioHR?

Most of the features are simple to use and easy to understand, and customer service is fast and helpful. Special shoutout to Syakirah and Kai Chi!

##### 2. Intuitive

Users praise BrioHR for its **intuitive design** , making payroll and employee management simple and efficient.
[
See 4 mentions
](https://www.g2.com/products/briohr/reviews?filters%5Bsentiment_snippet%5D=2085770&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Lisanti R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisanti R.")
LR

Lisanti R.

Small-Business (50 or fewer emp.)

3.5/5

"Streamlined Compliance, Needs Billing Features"

What do you like about BrioHR?

What I like most about BrioHR is its unmatched combination of U.S. multi-state labor law compliance as a native feature, intuitive usability for non-H

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"BrioHR is great!"

What do you like about BrioHR?

Most of the features are simple to use and easy to understand, and customer service is fast and helpful. Special shoutout to Syakirah and Kai Chi!

##### 3. Comprehensive Features

Users value the **comprehensive features** of BrioHR, enjoying its usability and seamless compliance with labor laws.
[
See 3 mentions
](https://www.g2.com/products/briohr/reviews?filters%5Bsentiment_snippet%5D=2085828&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Lisanti R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisanti R.")
LR

Lisanti R.

Small-Business (50 or fewer emp.)

3.5/5

"Streamlined Compliance, Needs Billing Features"

What do you like about BrioHR?

What I like most about BrioHR is its unmatched combination of U.S. multi-state labor law compliance as a native feature, intuitive usability for non-H

 ![Adelsa G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adelsa G.")
AG

Adelsa G.

Small-Business (50 or fewer emp.)

5.0/5

"Affordable price for very good quality and features"

What do you like about BrioHR?

Clean interfaces, easy to use, lots of features with competitive price

##### 4. Customer Support

Users commend the **responsive customer support** of BrioHR, highlighting the fast and helpful assistance they receive.
[
See 2 mentions
](https://www.g2.com/products/briohr/reviews?filters%5Bsentiment_snippet%5D=2085817&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"BrioHR is great!"

What do you like about BrioHR?

Most of the features are simple to use and easy to understand, and customer service is fast and helpful. Special shoutout to Syakirah and Kai Chi!

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Complete Payroll System That Delivers"

What do you like about BrioHR?

What I like best about BrioHR is how user-friendly and intuitive the system is. It makes handling payroll, leave, and employee data easy and efficient

##### 5. Customization

Users value the **customizable features** of BrioHR, praising its user-friendly interface and responsive customer support.
[
See 2 mentions
](https://www.g2.com/products/briohr/reviews?filters%5Bsentiment_snippet%5D=2085823&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"BrioHR is great!"

What do you like about BrioHR?

Most of the features are simple to use and easy to understand, and customer service is fast and helpful. Special shoutout to Syakirah and Kai Chi!

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Complete Payroll System That Delivers"

What do you like about BrioHR?

What I like best about BrioHR is how user-friendly and intuitive the system is. It makes handling payroll, leave, and employee data easy and efficient

### 5 Cons or Disadvantages of BrioHR

##### 1. Limited Customization

Users find **limited customization** frustrating, as they desire more flexibility in managing features and claims.
[
See 2 mentions
](https://www.g2.com/products/briohr/reviews?filters%5Bsentiment_snippet%5D=2085789&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"BrioHR is great!"

What do you dislike about BrioHR?

Some modules may be too complicated to setup, and some additional flexibility with features would be great.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Complete Payroll System That Delivers"

What do you dislike about BrioHR?

The only bad experience I’ve had was not being able to cancel a claim that I hadn’t submitted yet. It would be helpful to have the option to edit or d

##### 2. Missing Features

Users find the **lack of billable hour tracking** for contract labor a significant limitation in BrioHR's functionality.
[
See 2 mentions
](https://www.g2.com/products/briohr/reviews?filters%5Bsentiment_snippet%5D=2085746&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Lisanti R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisanti R.")
LR

Lisanti R.

Small-Business (50 or fewer emp.)

3.5/5

"Streamlined Compliance, Needs Billing Features"

What do you dislike about BrioHR?

No billable hour tracking for contract labor: Our contract engineers bill defense/OEM clients by the hour, but BrioHR’s time-tracking only logs hours

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"BrioHR is great!"

What do you dislike about BrioHR?

Some modules may be too complicated to setup, and some additional flexibility with features would be great.

##### 3. Deletion Difficulty

Users find the **deletion difficulty** frustrating, especially when unable to cancel unsubmitted claims easily.
[
See 1 mentions
](https://www.g2.com/products/briohr/reviews?filters%5Bsentiment_snippet%5D=2085831&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Complete Payroll System That Delivers"

What do you dislike about BrioHR?

The only bad experience I’ve had was not being able to cancel a claim that I hadn’t submitted yet. It would be helpful to have the option to edit or d

##### 4. Deletion Issues

Users face **deletion issues** with BrioHR, struggling to edit or cancel unsubmitted claims efficiently.
[
See 1 mentions
](https://www.g2.com/products/briohr/reviews?filters%5Bsentiment_snippet%5D=2085800&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Complete Payroll System That Delivers"

What do you dislike about BrioHR?

The only bad experience I’ve had was not being able to cancel a claim that I hadn’t submitted yet. It would be helpful to have the option to edit or d

##### 5. Editing Difficulties

Users face **editing difficulties** with BrioHR, struggling to cancel or modify unsubmitted claims conveniently.
[
See 1 mentions
](https://www.g2.com/products/briohr/reviews?filters%5Bsentiment_snippet%5D=2085728&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Complete Payroll System That Delivers"

What do you dislike about BrioHR?

The only bad experience I’ve had was not being able to cancel a claim that I hadn’t submitted yet. It would be helpful to have the option to edit or d

## Top-Rated Alternatives

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 ![Lisanti R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisanti R.")
LR

Lisanti R.

IT &amp; Data Compliance Manager

Computer Hardware

Small-Business (50 or fewer emp.)

2/5/2026

"Streamlined Compliance, Needs Billing Features"

3.5/5

What do you like best about BrioHR?

What I like most about BrioHR is its unmatched combination of U.S. multi-state labor law compliance as a native feature, intuitive usability for non-HR teams, and modularity. It eliminates the need for manual law research or form updates, which is invaluable for our operations manager who does not have an HR or legal background. When laws change, like California's new pay transparency mandate, BrioHR automatically updates job posting templates and onboarding documents, ensuring we stay compliant without effort. Also, the initial setup was so easy. Review collected by and hosted on G2.com.

What do you dislike about BrioHR?

No billable hour tracking for contract labor: Our contract engineers bill defense/OEM clients by the hour, but BrioHR’s time-tracking only logs hours for payroll—we can’t tag hours as billable or export project-specific billable time reports, so we have to manually cross-reference BrioHR time logs with client project management tools (Asana). Review collected by and hosted on G2.com.

What problems is BrioHR solving and how is that benefiting you?

I use BrioHR to automate onboarding and offboarding, reducing U.S. multi-state compliance risks. It keeps our operations manager from tracking complex labor laws manually and automatically updates forms to stay compliant without extra work. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

5/20/2025

"Complete Payroll System That Delivers"

4/5

What do you like best about BrioHR?

What I like best about BrioHR is how user-friendly and intuitive the system is. It makes handling payroll, leave, and employee data easy and efficient. The platform is complete with all the features we need, yet it's not overwhelming to use. I also appreciate the responsive customer support team. Review collected by and hosted on G2.com.

What do you dislike about BrioHR?

The only bad experience I’ve had was not being able to cancel a claim that I hadn’t submitted yet. It would be helpful to have the option to edit or delete unsubmitted claims easily. Review collected by and hosted on G2.com.

What problems is BrioHR solving and how is that benefiting you?

payroll system - easy my monthly payroll calculation and payment Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

KP

Kristina P.

HR assistant

Mid-Market (51-1000 emp.)

8/7/2025

Guest users or non-business users of the software, not included in G2 scores.

"I liked this one best"

4.5/5

What do you like best about BrioHR?

easy to use, would be helpful for alot of things in HR Review collected by and hosted on G2.com.

What do you dislike about BrioHR?

We are already using something similar to this in our practices Review collected by and hosted on G2.com.

What problems is BrioHR solving and how is that benefiting you?

None at this time Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Adelsa G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adelsa G.")
AG

Adelsa G.

Software Engineer

Small-Business (50 or fewer emp.)

5/21/2025

"Affordable price for very good quality and features"

5/5

What do you like best about BrioHR?

Clean interfaces, easy to use, lots of features with competitive price Review collected by and hosted on G2.com.

What do you dislike about BrioHR?

I don't have anything in mind, good job BrioHR team Review collected by and hosted on G2.com.

What problems is BrioHR solving and how is that benefiting you?

Manage employee and Payroll Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance")
AI

Verified User in Insurance

Mid-Market (51-1000 emp.)

5/20/2025

"BrioHR is great!"

3.5/5

What do you like best about BrioHR?

Most of the features are simple to use and easy to understand, and customer service is fast and helpful.

Special shoutout to Syakirah and Kai Chi! Review collected by and hosted on G2.com.

What do you dislike about BrioHR?

Some modules may be too complicated to setup, and some additional flexibility with features would be great. Review collected by and hosted on G2.com.

What problems is BrioHR solving and how is that benefiting you?

Our Leave, Claims and Onboarding are all currently handled by BrioHR. It's automated and largely customisable. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Wayn W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wayn W.")
WW

Wayn W.

Senior Vehicle Assessor

Enterprise (\> 1000 emp.)

3/23/2023

"brilliant HR software that i'll recommend to."

4.5/5

What do you like best about BrioHR?

Briohr's leave and time-off module to be a very useful tool for forecasting my upcoming holidays. The user interface is simple and easy to use, making it straightforward to input my leave requests and view my remaining vacation days.

One of the standout features for me has been the forecasting capability of the module. It allows me to project my future leave accumulation and make more informed decisions about when to take time off. Additionally, being able to see my team's availability and company events in the same calendar view has been helpful in planning my time off around important business dates.

Another aspect I appreciate is the seamless integration with our HR system. I can quickly and easily submit leave requests and have them automatically approved or denied based on company policies.

Overall, I recommend Briohr's leave and time-off module to anyone looking for a user-friendly and efficient way to manage their vacation days. Review collected by and hosted on G2.com.

What do you dislike about BrioHR?

Not that i have experienced. So far i have not run into any issues.. Review collected by and hosted on G2.com.

What problems is BrioHR solving and how is that benefiting you?

solving my manual HR processes and saving time and hassle. Helping us digitise our HR processes like payroll, leave etc. Its absolutely brilliant. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

DG

Dhruv G.

Huma resource 

Human Resources

Mid-Market (51-1000 emp.)

11/16/2023

"Excellent use of HR software"

5/5

What do you like best about BrioHR?

Brio HR, is the best HR software for traditional use of HRMS portals and keeping track of your records. Review collected by and hosted on G2.com.

What do you dislike about BrioHR?

BRIO HR works fast on good network connections, so slow network Review collected by and hosted on G2.com.

What problems is BrioHR solving and how is that benefiting you?

BRIO HR sometimes takes lil much time when we add or upload data in it. otherwise, on good connection, it always works fast. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Organic Review from User Profile

CM

claudia m.

Small-Business (50 or fewer emp.)

4/17/2023

"Brio's Feedback"

5/5

What do you like best about BrioHR?

Customization: The software provides flexible options to customize workflows, forms, fields, and reports, which allows us to create a personalized HRMS that aligns with our business requirements.

Real-time data analytics: Brio provides real-time data analytics and reporting, this helps HR teams to make informed decisions about recruitment, training, and retention strategies, which ultimately leads to a more efficient and effective HR management process. Review collected by and hosted on G2.com.

What do you dislike about BrioHR?

Integration challenges: Brio may face integration challenges with other software solutions that are already in use within our organization. Integrating the platform with existing systems may require additional development efforts. Review collected by and hosted on G2.com.

What problems is BrioHR solving and how is that benefiting you?

I have been using Brio for 6 months now, and I must say that it has been a game-changer for our organization. The platform has transformed the way we manage our HR processes, making them more streamlined and efficient than ever before. With Brio, we are now able to manage our leave attendance and performance evaluations with ease, all in one central location. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Melvin T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melvin T.")
MT

Melvin T.

Director & CEO

Small-Business (50 or fewer emp.)

3/23/2023

"Great solution"

5/5

What do you like best about BrioHR?

BrioHR's payroll module is straightforward to use, and it has saved us a considerable amount of time and effort. The software is easy to navigate, and it offers a range of features that cater to our specific needs. It enables us to manage employee salaries, taxes, and deductions quickly and efficiently. Review collected by and hosted on G2.com.

What do you dislike about BrioHR?

There's nothing I dislike about BrioHR so far throughout my period of using it, which is close to 1 year. Review collected by and hosted on G2.com.

What problems is BrioHR solving and how is that benefiting you?

One of the most significant advantages of BrioHR's payroll module is the automated calculations. The system automatically calculates employee taxes and deductions based on the information we provide, which saves us a lot of time and ensures accuracy. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications")
TT

Verified User in Telecommunications

Small-Business (50 or fewer emp.)

3/30/2023

"Reliable"

4.5/5

What do you like best about BrioHR?

As a Lease Agreement Manager, I oversee a team of property managers who are responsible for managing lease agreements for our company's properties. Running regular performance appraisals is crucial to ensure that our team is meeting their targets and delivering high-quality service to our clients.

Briohr's performance management module has been a game-changer for me and my team. The module is incredibly easy to use, and it allows me to set clear goals and expectations for my team, as well as track their progress towards those goals throughout the year.

I also love how the module provides a comprehensive performance review process, allowing me to gather feedback from multiple sources, including peers and subordinates. This has helped me get a complete picture of my team's performance and identify areas where they can improve.

The performance module also provides a range of tools and resources to support performance management, including coaching and development plans, which has been incredibly helpful in supporting my team's growth and development.

Overall, I would highly recommend Briohr's performance management module to any Lease Agreement Manager or HR professional who wants to streamline their performance appraisal process and ensure that their team is performing at its best. It's a fantastic tool that has transformed the way we manage performance and has helped us drive significant improvements in our team's performance. Review collected by and hosted on G2.com.

What do you dislike about BrioHR?

All good. Perhaps it would be best to improve in further marketing activities to reach a wider audience Review collected by and hosted on G2.com.

What problems is BrioHR solving and how is that benefiting you?

Hr workflow process Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

##### Categories on G2

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