--- title: BrioHR Reviews meta_title: 'BrioHR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 31 reviews by the users' company size, role or industry to find out how BrioHR works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 31 scale: '5' date_modified: '2026-09-30' parent_category: name: HR url: https://www.g2.com/categories/hr ---

BrioHR Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the user-friendly interface of BrioHR, making payroll and data management straightforward and efficient. (4 mentions)
Users find BrioHR's interface intuitive and user-friendly, making personal management tasks easy and efficient. (4 mentions)
Users praise the comprehensive features of BrioHR, appreciating its ease of use and legal compliance updates. (3 mentions)
Users commend the fast and helpful customer support of BrioHR, enhancing their overall experience with the platform. (2 mentions)
Users value the user-friendly customization of BrioHR, enhancing efficiency in handling payroll and employee data. (2 mentions)
Users find the limited customization options frustrating, especially regarding claim management and module setups. (2 mentions)
Users find BrioHR lacking in billable hour tracking, complicating project management and reporting for contract labor. (2 mentions)
Users find it frustrating to face deletion difficulty when trying to manage unsubmitted claims in BrioHR. (1 mentions)
Users face deletion issues with BrioHR, struggling to cancel or edit unsubmitted claims effectively. (1 mentions)
Users find editing difficulties frustrating, specifically with unsubmitted claims that cannot be easily canceled or modified. (1 mentions)

5 Pros or Advantages of BrioHR

1. Ease of Use
Users value the user-friendly interface of BrioHR, making payroll and data management straightforward and efficient.
See 4 mentions

See Related User Reviews

Lisanti R.
LR

Lisanti R.

Small-Business (50 or fewer emp.)

3.5/5

"Streamlined Compliance, Needs Billing Features"

What do you like about BrioHR?

What I like most about BrioHR is its unmatched combination of U.S. multi-state labor law compliance as a native feature, intuitive usability for non-H

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"BrioHR is great!"

What do you like about BrioHR?

Most of the features are simple to use and easy to understand, and customer service is fast and helpful. Special shoutout to Syakirah and Kai Chi!

2. Intuitive
Users find BrioHR's interface intuitive and user-friendly, making personal management tasks easy and efficient.
See 4 mentions

See Related User Reviews

Lisanti R.
LR

Lisanti R.

Small-Business (50 or fewer emp.)

3.5/5

"Streamlined Compliance, Needs Billing Features"

What do you like about BrioHR?

What I like most about BrioHR is its unmatched combination of U.S. multi-state labor law compliance as a native feature, intuitive usability for non-H

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"BrioHR is great!"

What do you like about BrioHR?

Most of the features are simple to use and easy to understand, and customer service is fast and helpful. Special shoutout to Syakirah and Kai Chi!

3. Comprehensive Features
Users praise the comprehensive features of BrioHR, appreciating its ease of use and legal compliance updates.
See 3 mentions

See Related User Reviews

Lisanti R.
LR

Lisanti R.

Small-Business (50 or fewer emp.)

3.5/5

"Streamlined Compliance, Needs Billing Features"

What do you like about BrioHR?

What I like most about BrioHR is its unmatched combination of U.S. multi-state labor law compliance as a native feature, intuitive usability for non-H

Adelsa G.
AG

Adelsa G.

Small-Business (50 or fewer emp.)

5.0/5

"Affordable price for very good quality and features"

What do you like about BrioHR?

Clean interfaces, easy to use, lots of features with competitive price

4. Customer Support
Users commend the fast and helpful customer support of BrioHR, enhancing their overall experience with the platform.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"BrioHR is great!"

What do you like about BrioHR?

Most of the features are simple to use and easy to understand, and customer service is fast and helpful. Special shoutout to Syakirah and Kai Chi!

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Complete Payroll System That Delivers"

What do you like about BrioHR?

What I like best about BrioHR is how user-friendly and intuitive the system is. It makes handling payroll, leave, and employee data easy and efficient

5. Customization
Users value the user-friendly customization of BrioHR, enhancing efficiency in handling payroll and employee data.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"BrioHR is great!"

What do you like about BrioHR?

Most of the features are simple to use and easy to understand, and customer service is fast and helpful. Special shoutout to Syakirah and Kai Chi!

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Complete Payroll System That Delivers"

What do you like about BrioHR?

What I like best about BrioHR is how user-friendly and intuitive the system is. It makes handling payroll, leave, and employee data easy and efficient

5 Cons or Disadvantages of BrioHR

1. Limited Customization
Users find the limited customization options frustrating, especially regarding claim management and module setups.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"BrioHR is great!"

What do you dislike about BrioHR?

Some modules may be too complicated to setup, and some additional flexibility with features would be great.

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Complete Payroll System That Delivers"

What do you dislike about BrioHR?

The only bad experience I’ve had was not being able to cancel a claim that I hadn’t submitted yet. It would be helpful to have the option to edit or d

2. Missing Features
Users find BrioHR lacking in billable hour tracking, complicating project management and reporting for contract labor.
See 2 mentions

See Related User Reviews

Lisanti R.
LR

Lisanti R.

Small-Business (50 or fewer emp.)

3.5/5

"Streamlined Compliance, Needs Billing Features"

What do you dislike about BrioHR?

No billable hour tracking for contract labor: Our contract engineers bill defense/OEM clients by the hour, but BrioHR’s time-tracking only logs hours

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"BrioHR is great!"

What do you dislike about BrioHR?

Some modules may be too complicated to setup, and some additional flexibility with features would be great.

3. Deletion Difficulty
Users find it frustrating to face deletion difficulty when trying to manage unsubmitted claims in BrioHR.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Complete Payroll System That Delivers"

What do you dislike about BrioHR?

The only bad experience I’ve had was not being able to cancel a claim that I hadn’t submitted yet. It would be helpful to have the option to edit or d

4. Deletion Issues
Users face deletion issues with BrioHR, struggling to cancel or edit unsubmitted claims effectively.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Complete Payroll System That Delivers"

What do you dislike about BrioHR?

The only bad experience I’ve had was not being able to cancel a claim that I hadn’t submitted yet. It would be helpful to have the option to edit or d

5. Editing Difficulties
Users find editing difficulties frustrating, specifically with unsubmitted claims that cannot be easily canceled or modified.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Complete Payroll System That Delivers"

What do you dislike about BrioHR?

The only bad experience I’ve had was not being able to cancel a claim that I hadn’t submitted yet. It would be helpful to have the option to edit or d

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Rami A.
RA
Rami A.
Managing Partner
Small-Business (50 or fewer emp.)
"Excellent"
5/5
What do you like best about BrioHR?

It's like having a full-time expert on the team; their chat support is super responsive and has been able to answer all the technical questions I've thrown at them. Review collected by and hosted on G2.com.

What do you dislike about BrioHR?

Like any software, it has a slight learning curve, but the chat support and onboarding process makes learning a breeze. Review collected by and hosted on G2.com.

Carl V.
CV
Carl V.
Managing Director Metarom Asia
Small-Business (50 or fewer emp.)
"Great HR Software!"
5/5
What do you like best about BrioHR?

Easy to use, modern, complete solution for HR. Review collected by and hosted on G2.com.

What do you dislike about BrioHR?

Overall a good experience, I don't have any dislikes Review collected by and hosted on G2.com.

Mohammad Sella P.
MP
Mohammad Sella P.
Legal Department Specialist
Small-Business (50 or fewer emp.)
"The most user-friendly HR software"
5/5
What do you like best about BrioHR?

BrioHR is so user-friendly! It is modern and easy to use, compared to the old in house system it replaced. Review collected by and hosted on G2.com.

What do you dislike about BrioHR?

The mobile app can be quite clunky, but customer service managed to resolve that. Review collected by and hosted on G2.com.

A. K. M. Tanvir A.
AA
A. K. M. Tanvir A.
Business Development Manager
Small-Business (50 or fewer emp.)
"This cloud-based HR software suite helps to simplify, streamline and manage human capital processes"
5/5
What do you like best about BrioHR?

BrioHR is a tool that allows employers to easily hire, manage and track the progress of their entire employee recruitment process. It helps businesses achieve their goals, including increase transparency, reduce costs and keep track of which positions are filled first. Review collected by and hosted on G2.com.

What do you dislike about BrioHR?

I do not love that you can't add your own login. It's a minor thing but I am used to logging in using Dropbox, Google or email. Review collected by and hosted on G2.com.

Kai Mun C.
KC
Kai Mun C.
Business Development Manager
Small-Business (50 or fewer emp.)
"Moving towards BrioHR"
4/5
What do you like best about BrioHR?

Good UX experiences coupled with easy to understand instructions Review collected by and hosted on G2.com.

What do you dislike about BrioHR?

I do not find anything that I dislike about BrioHR at the moment Review collected by and hosted on G2.com.

Raphael M.
RM
Raphael M.
Managing Partner
Small-Business (50 or fewer emp.)
"My go-to HR software"
5/5
What do you like best about BrioHR?

I tried a few HR software options before settling on BrioHR. The quality of the software, and the helpfulness, professionalism and responsiveness of the team were unrivaled. Review collected by and hosted on G2.com.

What do you dislike about BrioHR?

It's a feature-rich software and stuff can sometimes be hard to find. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"BrioHR is the Apple of HR software."
5/5
What do you like best about BrioHR?

All-in-one cohesive dashboards and added personal-feel make BrioHR a breeze to use for both new hires and existing team members. Review collected by and hosted on G2.com.

What do you dislike about BrioHR?

I wished it got the recognition it deserved! Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Verified User in Human Resources
Small-Business (50 or fewer emp.)
"Best tool to ease your mind"
5/5
What do you like best about BrioHR?

Very easy to set up, really helpful for the payroll, the leaves tracking system is great Review collected by and hosted on G2.com.

What do you dislike about BrioHR?

Nothing we are really happy with the software Review collected by and hosted on G2.com.

Chiali L.
CL
Chiali L.
Assistant HR Manager
Mid-Market (51-1000 emp.)
"Awesome HRIS with great after sales team"
4.5/5
What do you like best about BrioHR?

What's best about BrioHR besides being an awesome HRIS is the after sales service. Implementation and support team are always there if we need any help or advice Review collected by and hosted on G2.com.

What do you dislike about BrioHR?

Hope that the mobile app version can include more module Review collected by and hosted on G2.com.

Verified User in Management Consulting
CM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Very easy to use"
5/5
What do you like best about BrioHR?

The recruitment tool and the onboarding tool, bc that's missing in many other solutions - especially bc these two modules tie seamlessly into the core modules of people management Review collected by and hosted on G2.com.

What do you dislike about BrioHR?

Haven't really found something I dislike, what I think would be a good addition is even more functionality around the recruitment process, deeper integration into linkedin etc. Review collected by and hosted on G2.com.
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