Brightpearl Reviews & Product Details

We are a multi channel retailer and Brightpearl has streamlined our operations and made us much more efficient. It gives us a seemless integration for our Amazon. eBay and BigCommerce website and also handles our accounting. We made a move from a combination of softwares and it was definitly the right move for us.

Stock control and automations have also helped speed up working times and free up resources we can use elsewhere. Review collected by and hosted on G2.com.

I would like a more powerful template editor and a Etsy connector included in the package. Review collected by and hosted on G2.com.

It's a brilliant piece of software that supports our business effectively. The technical support team is absolutely outstanding, their phone support is available immediately, and they are always ready to assist with any issues Review collected by and hosted on G2.com.

I have not found anything I dislike about Brightpearl. Review collected by and hosted on G2.com.

It works amazingly well with Shopify and Shiptheory, which means I never have to worry about my customers' orders going out the door. Review collected by and hosted on G2.com.

It can sometimes be difficult to navigate where you want to be, but customer support are always there to guide you. Review collected by and hosted on G2.com.

Has given us the ability to scale up warehouse operations. Going from no inventory management to Brightpearl was a game changer for us. Review collected by and hosted on G2.com.

Brightpearl interface can be quite clunky at times. Review collected by and hosted on G2.com.

TrailerTek has been a BrightPearl customer for almost five years, and we've consistently received excellent support from their team. The platform has helped us streamline many of our processes, enabling us to focus on growing the business. I highly recommend BrightPearl to any business looking to streamline operations and scale efficiently. Review collected by and hosted on G2.com.

The only drawback is the premium price. However, we've tried several more affordable platforms in the past, and they were not as user-friendly and lacked the scalability needed to grow our business. Review collected by and hosted on G2.com.

There are so many options to check the orders Review collected by and hosted on G2.com.

Sometimes it takes longer than 30 minutes to update the orders from Amazon and eBay and stock Review collected by and hosted on G2.com.

Brightpearl is a fantastic software for retail businesses that want to streamline their operations and grow their sales. I have been using Brightpearl for over 6 years and I am very impressed by its features and performance. Brightpearl integrates with all the platforms and channels that I use, such as Amazon, eBay, and more. It syncs my inventory, orders, customers, and accounting data in real-time, so I always have an accurate and up-to-date view of my business. Review collected by and hosted on G2.com.

It can occasionally have some bugs and glitches that affect the performance and functionality. Review collected by and hosted on G2.com.

Automations, The capability to automate anything and everything you want is amazing makes our lives so easy Review collected by and hosted on G2.com.

The API bottleneck. It would be nice if Brightpearl had the capability to have more API connections Review collected by and hosted on G2.com.

Inventory Planner is a great tool for integrating various marketplaces such as Amazon and Walmart. It also makes it easy for us to bundle various categories by providing them tags which makes it easy to filter out data even before downloading it. It reduces the hassle of dealing with a huge amount of data in an excel file later by filtering out everything in the Inventory Planner itself. We love this software as it’s very easy to use and user-friendly. Review collected by and hosted on G2.com.

It takes little bit of time to understand the software but once it's done it's easier to use Review collected by and hosted on G2.com.

We are a 2 person operations team managing a multi-thousand SKU catalog. Brightpearl is our centralized source of truth when it comes to inventory and our catalog and integrates directly with our sales channels. We have entirely automated our Order Management process as well. From the time an order is placed, through fulfillment and automation, we don't have a single touch point that requires manual intervention. Ordering new product also takes us 5 minutes now that we have a standardized PO template and process in Brightpearl. Review collected by and hosted on G2.com.

Almost every integration we set up we had to have custom developed. We're used to the Shopify integration model at this point and prefer tech platforms with 1-2 click bespoke integrations that you can then customize to match your business. Brightpearl is an investment to set up properly in terms of time and resources for this reason, but it is ultimately worth it. Review collected by and hosted on G2.com.