--- title: Brightpearl Reviews meta\_title: 'Brightpearl Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 94 reviews by the users' company size, role or industry to find out how Brightpearl works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 94 scale: '5' date\_modified: '2026-08-07' parent\_category: name: ERP url: https://www.g2.com/categories/erp --- ### Brightpearl Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **real-time inventory tracking** of Brightpearl, enhancing accuracy and streamlining daily operations effectively. [(10 mentions)](https://www.g2.com/products/brightpearl/reviews?filters%5Bsentiment_snippet%5D=1815904&qs=pros-and-cons#reviews) Users find Brightpearl's **order management** efficient and transformative, greatly enhancing their daily operations and workflows. [(8 mentions)](https://www.g2.com/products/brightpearl/reviews?filters%5Bsentiment_snippet%5D=1814727&qs=pros-and-cons#reviews) Users commend Brightpearl for its **efficiency** in managing operations and saving time through real-time syncing and reporting. [(7 mentions)](https://www.g2.com/products/brightpearl/reviews?filters%5Bsentiment_snippet%5D=2033129&qs=pros-and-cons#reviews) Users value the **ease of use** in Brightpearl, finding training and management significantly simplified. [(6 mentions)](https://www.g2.com/products/brightpearl/reviews?filters%5Bsentiment_snippet%5D=1814907&qs=pros-and-cons#reviews) Users appreciate the **seamless integrations** Brightpearl offers across multiple sales channels, enhancing efficiency and scalability. [(5 mentions)](https://www.g2.com/products/brightpearl/reviews?filters%5Bsentiment_snippet%5D=1815977&qs=pros-and-cons#reviews) Users find the **missing features** in Brightpearl, especially in reporting and integrations, somewhat limiting to their experience. [(7 mentions)](https://www.g2.com/products/brightpearl/reviews?filters%5Bsentiment_snippet%5D=2033133&qs=pros-and-cons#reviews) Users find Brightpearl to be **expensive** , especially given the underwhelming features and lack of promised functionality. [(4 mentions)](https://www.g2.com/products/brightpearl/reviews?filters%5Bsentiment_snippet%5D=2033126&qs=pros-and-cons#reviews) Users find the **reporting inadequacies** of Brightpearl frustrating, leading to wasted time and additional costs. [(3 mentions)](https://www.g2.com/products/brightpearl/reviews?filters%5Bsentiment_snippet%5D=2110803&qs=pros-and-cons#reviews) Users express frustration with Brightpearl's **system limitations** , citing unfulfilled promises and poor functionality throughout the platform. [(3 mentions)](https://www.g2.com/products/brightpearl/reviews?filters%5Bsentiment_snippet%5D=2334451&qs=pros-and-cons#reviews) Users face significant **integration issues** with Brightpearl, requiring third-party apps and custom solutions for advanced functionality. [(2 mentions)](https://www.g2.com/products/brightpearl/reviews?filters%5Bsentiment_snippet%5D=2110806&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Brightpearl ##### 1. Inventory Management Users value the **real-time inventory tracking** of Brightpearl, enhancing accuracy and streamlining daily operations effectively. [ See 10 mentions ](https://www.g2.com/products/brightpearl/reviews?filters%5Bsentiment_snippet%5D=1815904&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Dependable Solution That Streamlines Operations and Drives Growth" What do you like about Brightpearl? Brightpearl by Sage has proven to be a dependable solution for handling our daily operations. It streamlines the management of inventory, orders, and ![Alice P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alice P.") AP Alice P. 4.0/5 "Streamlines Business Operations, Yet Requires Updates" What do you like about Brightpearl? Pineapple Island use Brightpearl to streamline our business, specifically for stock management across all website channels, and it successfully solves ##### 2. Order Management Users find Brightpearl's **order management** efficient and transformative, greatly enhancing their daily operations and workflows. [ See 8 mentions ](https://www.g2.com/products/brightpearl/reviews?filters%5Bsentiment_snippet%5D=1814727&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Dependable Solution That Streamlines Operations and Drives Growth" What do you like about Brightpearl? Brightpearl by Sage has proven to be a dependable solution for handling our daily operations. It streamlines the management of inventory, orders, and ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Essential for Growth: Seamless Automation and Outstanding Support" What do you like about Brightpearl? Brightpearl has been a crucial part of our technology stack for several years, and we truly believe our recent growth would not have been possible wit ##### 3. Efficiency Users commend Brightpearl for its **efficiency** in managing operations and saving time through real-time syncing and reporting. [ See 7 mentions ](https://www.g2.com/products/brightpearl/reviews?filters%5Bsentiment_snippet%5D=2033129&qs=pros-and-cons#reviews) See Related User Reviews ![Nick P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nick P.") NP Nick P. Small-Business (50 or fewer emp.) 4.5/5 "Robust Multichannel Solution That Drives Efficiency and Growth" What do you like about Brightpearl? Brightpearl is a robust system that allows us to sell to multiple channels and links into our 3PL and accounting software. It gives us the security we ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Essential for Growth: Seamless Automation and Outstanding Support" What do you like about Brightpearl? Brightpearl has been a crucial part of our technology stack for several years, and we truly believe our recent growth would not have been possible wit ##### 4. Ease of Use Users value the **ease of use** in Brightpearl, finding training and management significantly simplified. [ See 6 mentions ](https://www.g2.com/products/brightpearl/reviews?filters%5Bsentiment_snippet%5D=1814907&qs=pros-and-cons#reviews) See Related User Reviews ![Alice P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alice P.") AP Alice P. 4.0/5 "Streamlines Business Operations, Yet Requires Updates" What do you like about Brightpearl? Pineapple Island use Brightpearl to streamline our business, specifically for stock management across all website channels, and it successfully solves ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Essential for Growth: Seamless Automation and Outstanding Support" What do you like about Brightpearl? Brightpearl has been a crucial part of our technology stack for several years, and we truly believe our recent growth would not have been possible wit ##### 5. Integrations Users appreciate the **seamless integrations** Brightpearl offers across multiple sales channels, enhancing efficiency and scalability. [ See 5 mentions ](https://www.g2.com/products/brightpearl/reviews?filters%5Bsentiment_snippet%5D=1815977&qs=pros-and-cons#reviews) See Related User Reviews ![Nick P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nick P.") NP Nick P. Small-Business (50 or fewer emp.) 4.5/5 "Robust Multichannel Solution That Drives Efficiency and Growth" What do you like about Brightpearl? Brightpearl is a robust system that allows us to sell to multiple channels and links into our 3PL and accounting software. It gives us the security we KM Kevin M. Small-Business (50 or fewer emp.) 5.0/5 "Our experience of Brightpearl" What do you like about Brightpearl? We are a multi channel retailer and Brightpearl has streamlined our operations and made us much more efficient. It gives us a seemless integration fo ### 5 Cons or Disadvantages of Brightpearl ##### 1. Missing Features Users find the **missing features** in Brightpearl, especially in reporting and integrations, somewhat limiting to their experience. [ See 7 mentions ](https://www.g2.com/products/brightpearl/reviews?filters%5Bsentiment_snippet%5D=2033133&qs=pros-and-cons#reviews) See Related User Reviews ![Nick P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nick P.") NP Nick P. Small-Business (50 or fewer emp.) 4.5/5 "Robust Multichannel Solution That Drives Efficiency and Growth" What do you dislike about Brightpearl? Brightpearl is a big beast of a system. That is a good thing overall but it does mean there are parts of it we will never use and the CRM system is no ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Essential for Growth: Seamless Automation and Outstanding Support" What do you dislike about Brightpearl? The reporting features could use some improvement, and the ability to export specific sections could also be enhanced. ##### 2. Expensive Users find Brightpearl to be **expensive** , especially given the underwhelming features and lack of promised functionality. [ See 4 mentions ](https://www.g2.com/products/brightpearl/reviews?filters%5Bsentiment_snippet%5D=2033126&qs=pros-and-cons#reviews) See Related User Reviews ![Nick P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nick P.") NP Nick P. Small-Business (50 or fewer emp.) 4.5/5 "Robust Multichannel Solution That Drives Efficiency and Growth" What do you dislike about Brightpearl? Brightpearl is a big beast of a system. That is a good thing overall but it does mean there are parts of it we will never use and the CRM system is no ![Andrew S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew S.") AS Andrew S. Small-Business (50 or fewer emp.) 5.0/5 "The ultimate solution" What do you dislike about Brightpearl? The lack of pricing transparency. It would be nice if they published something. ##### 3. Inadequate Reporting Users find the **reporting inadequacies** of Brightpearl frustrating, leading to wasted time and additional costs. [ See 3 mentions ](https://www.g2.com/products/brightpearl/reviews?filters%5Bsentiment_snippet%5D=2110803&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Essential for Growth: Seamless Automation and Outstanding Support" What do you dislike about Brightpearl? The reporting features could use some improvement, and the ability to export specific sections could also be enhanced. ![Robert B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert B.") RB Robert B. Small-Business (50 or fewer emp.) 0.0/5 "Overpromised, Underdelivered, and No Accountability" What do you dislike about Brightpearl? Our experience with Brightpearl has been deeply disappointing and frustrating. We were sold on features that were either non-functional, misrepresente ##### 4. System Limitations Users express frustration with Brightpearl's **system limitations** , citing unfulfilled promises and poor functionality throughout the platform. [ See 3 mentions ](https://www.g2.com/products/brightpearl/reviews?filters%5Bsentiment_snippet%5D=2334451&qs=pros-and-cons#reviews) See Related User Reviews ![Nick P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nick P.") NP Nick P. Small-Business (50 or fewer emp.) 4.5/5 "Robust Multichannel Solution That Drives Efficiency and Growth" What do you dislike about Brightpearl? Brightpearl is a big beast of a system. That is a good thing overall but it does mean there are parts of it we will never use and the CRM system is no ![Alice P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alice P.") AP Alice P. 4.0/5 "Streamlines Business Operations, Yet Requires Updates" What do you dislike about Brightpearl? Some parts of the system are outdated and there are restrictions in the amount of products you can add to a single order. ##### 5. Integration Issues Users face significant **integration issues** with Brightpearl, requiring third-party apps and custom solutions for advanced functionality. [ See 2 mentions ](https://www.g2.com/products/brightpearl/reviews?filters%5Bsentiment_snippet%5D=2110806&qs=pros-and-cons#reviews) See Related User Reviews ![Rodrigo S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rodrigo S.") RS Rodrigo S. Mid-Market (51-1000 emp.) 4.0/5 "Solid operational platform, but showing its age." What do you dislike about Brightpearl? The platform feels dated, and it’s clear that product innovation has slowed — updates are infrequent, and several limitations still exist. For exam ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Essential Software for Scaling Our Business" What do you dislike about Brightpearl? 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HF Harvey F. Mid-Market (51-1000 emp.) 3/12/2026 "Centralizes Order Management Seamlessly" 4/5 What do you like best about Brightpearl? I find Brightpearl to be really quick for getting an overview of orders, which is really helpful. There's some good dashboard features that make data visible the moment you log in. The API is really extensible, making it easy for us to poll data and do additional manipulation that isn't necessarily possible directly on the platform. There's also a great deal of automation that we can do, especially around how orders are routed to different warehouses and stock is allocated. Being able to use the API for routing orders effectively has taken a lot of manual work out of the equation for our team, and the system's ability to centralize data from multiple sources like Shopify, Amazon, and Etsy is a big plus. Review collected by and hosted on G2.com. What do you dislike about Brightpearl? There's two things I think that could be improved. One is there are a few pieces within the API that aren't available. Being able to manipulate delivery addresses on orders isn't a feature you can currently do via the API. With Shopify adding order edit features recently, it would be helpful to match those in Brightpearl. I know it's possible because the order edit feature works with Brightpearl for address adjustments, but that feature is unavailable on the API. The other is automation around purchase orders. There's automation for sales orders, but none for purchase orders. This means we have to run some processes manually that we would like to automate. Review collected by and hosted on G2.com. What problems is Brightpearl solving and how is that benefiting you? I use Brightpearl to centralize our order management from multiple Shopify stores and platforms like Amazon and Etsy, ensuring consistent data output and streamlined processes. The API allows effective order routing and automation, reducing manual tasks, and the dashboards provide quick order overviews. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Robert B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert B.") RB Robert B. Operations Manager Small-Business (50 or fewer emp.) 10/7/2025 "Overpromised, Underdelivered, and No Accountability" 0/5 What do you like best about Brightpearl? The sales presentation made the software seem capable and comprehensive. In practice, most of what was shown didn’t work as promised. Review collected by and hosted on G2.com. What do you dislike about Brightpearl? Our experience with Brightpearl has been deeply disappointing and frustrating. We were sold on features that were either non-functional, misrepresented, or simply unavailable. We were never given a trial or hands-on demo before signing, so we had to rely entirely on what the sales team told us — which turned out to be inaccurate once we began implementation. Core features such as bulk pricing updates syncing to BigCommerce, Authorize.net payment integration, and accurate product syncing did not work as promised. Even basic system functions like pricing only updating when pressing “Tab” instead of “Enter,” and misleading price list messages that don’t actually work , point to poor design and incomplete capabilities. We were also told we needed to purchase Inventory Planner to get reporting features, only to later find that most of the reports we needed already existed within Brightpearl. This led to unnecessary extra costs and wasted time. After months of back and forth, countless support tickets, and repeated promises of fixes, Brightpearl ultimately refused to refund the unused portion of our prepaid subscription — even after admitting that key features we were sold on were not available. It’s clear now why they require full payment upfront, because once you’ve paid, there’s no recourse when the system doesn’t deliver on its promises. In our experience, Brightpearl overpromises and underdelivers. If you’re considering this platform, be extremely cautious. Get everything in writing, demand a full demo, and don’t pay upfront until you’re absolutely certain the software can do what they say it can. Review collected by and hosted on G2.com. What problems is Brightpearl solving and how is that benefiting you? Brightpearl hasn’t solved any of the problems we were told it would. The integrations don’t function properly, and the promised features either don’t exist or don’t work, so we’ve had to revert to manual processes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Nick P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nick P.") NP Nick P. Small-Business (50 or fewer emp.) 12/17/2025 "Robust Multichannel Solution That Drives Efficiency and Growth" 4.5/5 What do you like best about Brightpearl? Brightpearl is a robust system that allows us to sell to multiple channels and links into our 3PL and accounting software. It gives us the security we need to manage our core business data and operations efficiently and certainly saves the team a lot of time. It also means we can grow the business without having to reinvent the basics each time we want to take a step forward. Review collected by and hosted on G2.com. What do you dislike about Brightpearl? Brightpearl is a big beast of a system. That is a good thing overall but it does mean there are parts of it we will never use and the CRM system is not as strong as options that are out there. It was certainly a big decision to adopt it and took a while for the team to really know how to use it properly and it is not cheap but for what it can do for your business it still represents value for money. Review collected by and hosted on G2.com. What problems is Brightpearl solving and how is that benefiting you? It means we can intergrate everything we buy and sell into multiple channels and our warehouse system, so that stock, orders and inventory are tightly managed, and we know our profitability for each channel Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Vicki E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vicki E.") VE Vicki E. Deputy CEO Small-Business (50 or fewer emp.) 3/25/2026 "Centralizes Operations, Needs Mobile Support" 3.5/5 What do you like best about Brightpearl? I like that I can choose the home page to be what I need it to be. The salespeople can use it as a calendar to remind them of what they need to chase for the day. I also find it helpful that senior managers can have it set to show the figures straight away, so they don't have to go and dig through reports. Review collected by and hosted on G2.com. What do you dislike about Brightpearl? There's not an app or it's not mobile friendly. And that it errors out a lot. Review collected by and hosted on G2.com. What problems is Brightpearl solving and how is that benefiting you? I find Brightpearl centralises operations and allows our sales team to process card payments efficiently. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 12/5/2025 "Essential for Growth: Seamless Automation and Outstanding Support" 5/5 What do you like best about Brightpearl? Brightpearl has been a crucial part of our technology stack for several years, and we truly believe our recent growth would not have been possible without it. The implementation process was straightforward, and the team has consistently provided outstanding support, always responding quickly to our needs. The automation engine has proven invaluable for handling some of our more complex and specific requirements. The wide range of triggers, especially when used alongside Shopify Flow, has allowed us to respond quickly and process orders faster, eliminating the need for complicated order routing rules. Being able to monitor daily orders and sales, as well as analyze the P&L directly within the ERP, has greatly improved our ability to make effective decisions for the day-to-day operations of our business. Review collected by and hosted on G2.com. What do you dislike about Brightpearl? The reporting features could use some improvement, and the ability to export specific sections could also be enhanced. Review collected by and hosted on G2.com. What problems is Brightpearl solving and how is that benefiting you? The platform offers the capability to manage multiple sales channels, as well as handle integrations efficiently. Single source of truth and having a system that just works as it says it does Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Robert W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert W.") RW Robert W. Head of eCommerce Small-Business (50 or fewer emp.) 4/30/2026 "Flexible Automation & API with Strong Reporting and Multi-Channel Management" 5/5 What do you like best about Brightpearl? flexibility of the Automation and API, reporting. multi channel management. Review collected by and hosted on G2.com. What do you dislike about Brightpearl? the API is delivberately restrictive preventing pulling reports of back orders. Review collected by and hosted on G2.com. What problems is Brightpearl solving and how is that benefiting you? Generally very good but I am mindful of the aquisition from SAGE could change things. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Furniture](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Furniture") UF Verified User in Furniture Small-Business (50 or fewer emp.) 4/14/2026 "Mike H and Zoe T at Brightpearl are doing great work!" 5/5 What do you like best about Brightpearl? Mike H and Zoe T are managing a large project on multiple tech stacks for us, they are always available and able to assist in all matters. Both making the integration processes between all systems much more manageable! Review collected by and hosted on G2.com. What do you dislike about Brightpearl? Not much to discuss on this. HAppy still using the program Review collected by and hosted on G2.com. What problems is Brightpearl solving and how is that benefiting you? Helping manage inventory alongside a WMS. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Alice P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alice P.") AP Alice P. 12/11/2025 "Streamlines Business Operations, Yet Requires Updates" 4/5 What do you like best about Brightpearl? Pineapple Island use Brightpearl to streamline our business, specifically for stock management across all website channels, and it successfully solves stock issues by keeping everything in one place. We find it easy to use and easy to understand for new staff. The initial setup was easy, and we received comprehensive training throughout, which was very helpful. Review collected by and hosted on G2.com. What do you dislike about Brightpearl? Some parts of the system are outdated and there are restrictions in the amount of products you can add to a single order. Review collected by and hosted on G2.com. What problems is Brightpearl solving and how is that benefiting you? We use Brightpearl to streamline our business and manage stock across all website channels, solving stock issues and keeping everything in one place. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic IS Isobel S. Business and Data Analyst Mid-Market (51-1000 emp.) 9/5/2025 "Brightpearl" 3.5/5 What do you like best about Brightpearl? The flexibility to customise the system to suit our needs through different custom fields and filtered views. Review collected by and hosted on G2.com. What do you dislike about Brightpearl? Automation is limited to sales order triggers only. Would be great if we could also set up automations relating to customers, purchases, credits, inventory etc. Review collected by and hosted on G2.com. What problems is Brightpearl solving and how is that benefiting you? Before Brightpearl, we were using disconnected systems, manual workflows, and endless spreadsheets. This made it challenging — and time-consuming — to get accurate data for reporting. Since implementing Brightpearl, we’ve been able to streamline and automate key processes and improve accuracy. Having a complete audit trail of every transaction has also given us greater visibility and confidence in our operations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 12/17/2025 "Dependable Solution That Streamlines Operations and Drives Growth" 4.5/5 What do you like best about Brightpearl? Brightpearl by Sage has proven to be a dependable solution for handling our daily operations. It streamlines the management of inventory, orders, and accounting, allowing us to save time and minimize manual tasks. Review collected by and hosted on G2.com. What do you dislike about Brightpearl? It requires some initial setup to ensure everything is properly aligned, but once that's done, it offers clear visibility across our business and helps support our continued growth. Review collected by and hosted on G2.com. What problems is Brightpearl solving and how is that benefiting you? This is a dependable solution for managing our daily operations. It simplifies the handling of inventory, orders, and accounting, making our workflow much more efficient. Review collected by and hosted on G2.com. 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