--- title: Brick Street CONNECT Reviews meta_title: 'Brick Street CONNECT Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how Brick Street CONNECT works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 11 scale: '5' date_modified: '2026-07-12' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Brick Street CONNECT Reviews **Vendor:** Brick Street Software **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.3/5.0 **Total Reviews:** 11 ## About Brick Street CONNECT Brick Street CONNECT is a comprehensive multichannel marketing platform designed to enhance customer engagement by enabling businesses to conduct meaningful conversations across various devices and channels. Its unified platform architecture provides a holistic view of each consumer, facilitating personalized interactions that drive sales and foster brand loyalty. Key Features and Functionality: - Modular Platform: CONNECT's adaptable design accommodates evolving digital communication channels without disrupting IT operations or hindering marketers' responsiveness. - Automated Campaigns: Effortlessly deliver drip, onboarding, or transactional campaigns through email, SMS, or mobile push notifications. - Targeting and Personalization: Tailor content and select delivery channels on a per-customer basis, ensuring relevant and effective communication. - Customizable Database Schema: Enhance customer profiling and targeting by modifying the private instance and database schema to incorporate all available customer data. - Seamless Integration: CONNECT integrates securely with other systems, offering options such as web services, bulk data import, database table linking, and API hooks for comprehensive control over message generation and delivery processes. Primary Value and Solutions: By overseeing customer interactions collectively, CONNECT shifts the focus from individual tactic metrics to overall engagement metrics, uncovering the total amount of time customers actively spend with a brand. This in-depth customer profiling allows businesses to be highly responsive to customer behavior and preferences without the need for additional staff or resources. CONNECT's flexible licensing options, including per-contact basis with unlimited sending, provide one of the lowest average costs per message in the industry. Additionally, businesses can choose between on-premise or cloud-based installations to suit their operational needs. In summary, Brick Street CONNECT empowers businesses to enhance customer engagement through a scalable, adaptable, and cost-effective multichannel marketing solution that integrates seamlessly with existing systems and evolves with changing digital communication landscapes. ## Brick Street CONNECT Reviews ### 1. Great **Rating:** 4.5/5.0 stars **Reviewed by:** Tazha L. | Graphic Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Brick Street CONNECT?** The Brick connection i guess yeah this great **What do you dislike about Brick Street CONNECT?** Nothing. I find this easy to use and very great **What problems is Brick Street CONNECT solving and how is that benefiting you?** They solved a problem with probleming the solution ### 2. Proficiency in target management **Rating:** 4.5/5.0 stars **Reviewed by:** Lunaram J. | Social analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2023 **What do you like best about Brick Street CONNECT?** It includes everything you need for marketing automation. The best thing for all business enterprises to do is to use AI to make their marketing and sales efforts easier. Brick Street CONNECT includes a variety of connectors and functions that allow it to track and manage all of your client connection and advertising platforms. Additionally, there are integrating features that make it simple to import and handle content from many websites and applications. Data migration becomes efficient and simple. For instance, managing email marketing, SMS, social media post marketing, and other tasks becomes simple. **What do you dislike about Brick Street CONNECT?** Here, a very tiny lagging issue is identified and felt as a result of internet connectivity issues. as when the interface and screen freeze. **What problems is Brick Street CONNECT solving and how is that benefiting you?** Brick Street CONNECT has been most helpful in automating our marketing and advertising tasks, and it has performed best for us in cross-communication with our clients and post visitors. handling our many campaigns interfaces and responding quickly to them. ### 3. A good experience in good budget **Rating:** 4.0/5.0 stars **Reviewed by:** daniyal k. | Creative Content Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about Brick Street CONNECT?** I liked the way they handle their customers and the way they support them 24/7. I also liked their pricing structure because it is better than others. hence recommended for all. **What do you dislike about Brick Street CONNECT?** They can furthermore reduce their cost because there are some other companies that are offering the same services at slightly low prices. Even though they are good but they need to focus on some customers perspectives **What problems is Brick Street CONNECT solving and how is that benefiting you?** it is running marketing campaigns for me on mobile. they are good in that area, as they know which market and service should be given in which areas. Also, they have good research team that provide valuable suggestions. ### 4. Experience of Using Brick Street Connect **Rating:** 3.0/5.0 stars **Reviewed by:** Charan K. | Product Designer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2023 **What do you like best about Brick Street CONNECT?** The brick street Connect gets my work done. **What do you dislike about Brick Street CONNECT?** the User interface is very old and User experience is not so good. **What problems is Brick Street CONNECT solving and how is that benefiting you?** It helps the Marketing Related tasks in an Organisation. ### 5. A very good targeting tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2022 **What do you like best about Brick Street CONNECT?** It is a brilliant tool for targeted campaigns. Its algorithm is highly optimized for both SMS and Email targeting. The UI is quite easy to use. Support is great and its biggest plus point I that it is very affordable. **What do you dislike about Brick Street CONNECT?** Not much to dislike but they need to improve their targeting algorithm for social media, especially for cross-site tracking. The insights from the campaign run are also a bit buggy at times. **What problems is Brick Street CONNECT solving and how is that benefiting you?** It is helping us find the right audience and deliver tailor-made product and marketing communication to them straight to the Inbox. These are highly personalized one-on-one communique. ### 6. Efficient Targeting Tool **Rating:** 3.5/5.0 stars **Reviewed by:** Cyndi G. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2022 **What do you like best about Brick Street CONNECT?** It is a great multi-channel messaging platform that allows for more targeted campaigns, which in turn helps to improve relations with customers. **What do you dislike about Brick Street CONNECT?** It can be a little slow at times in loading which could be a network connection issue and not necessarily the app. **What problems is Brick Street CONNECT solving and how is that benefiting you?** We are resolving customer connection issues. Being able to connect with customers and each other efficiently and quickly ### 7. Efficient Omnichannel Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Dinesh A. | Manager Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2022 **What do you like best about Brick Street CONNECT?** The tool s helpful in managing multiple communication sent to single users via different journeys **What do you dislike about Brick Street CONNECT?** So far we have just received one query that the tool is bit slow in load time **Recommendations to others considering Brick Street CONNECT:** Automating communication is the need of the hour, we should switch to Brick Street to save time on sending communications **What problems is Brick Street CONNECT solving and how is that benefiting you?** Cross channel communication ### 8. Brick Street CONNECT best and quality **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2022 **What do you like best about Brick Street CONNECT?** cloud, SAAS, WEB-BASED technology,Desktop -windows ,chat support **What do you dislike about Brick Street CONNECT?** pricing per feature, not detailed given pricing details on the site. **What problems is Brick Street CONNECT solving and how is that benefiting you?** ultichannel Marketing Messaging Software, While-label and agency solutions, Email, Mobile Push, ### 9. Value for money 💵💰 **Rating:** 4.0/5.0 stars **Reviewed by:** Sanket B. | Data Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2022 **What do you like best about Brick Street CONNECT?** As mentioned in title the service provided as compared to money is really good. **What do you dislike about Brick Street CONNECT?** Well, till now there is no any such thing. **What problems is Brick Street CONNECT solving and how is that benefiting you?** We are developing software for organization. The team is working really good. Quick response to the any query. ### 10. Worldwide adaptive marketing solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2021 **What do you like best about Brick Street CONNECT?** It's an excellent platform for driving effective and targeted campaigns across SMS, emails, mobile apps, fax, voice, and even print option. It offers fast connectivity with everyone very easily, efficiently, and quickly. Additionally, Brick Street CONNECT provides end-to-end solutions designed for Web App. **What do you dislike about Brick Street CONNECT?** The only issue I found while using Brick Street CONNECT is that there is no training available to support beginners. **Recommendations to others considering Brick Street CONNECT:** Go for this easy-to-use software without a second thought. **What problems is Brick Street CONNECT solving and how is that benefiting you?** I am using Brick Street CONNECT for resolving knowledge management issues at my workplace apart from dashboard management and customer segmentation. Also, this software helps us in effective communication management along with personalisation. ### 11. It is very good for communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2019 **What do you like best about Brick Street CONNECT?** It’s connects everyone easily, quickly, and efficiently. **What do you dislike about Brick Street CONNECT?** It kind of lags a bit. I’m not sure if it is the actual app or it’s connection. **What problems is Brick Street CONNECT solving and how is that benefiting you?** We are solving ways to connect with each other easily and more productively ## Brick Street CONNECT Discussions - [What is Brick Street CONNECT used for?](https://www.g2.com/discussions/what-is-brick-street-connect-used-for) - [View Brick Street CONNECT pricing details and edition comparison](https://www.g2.com/products/brick-street-connect/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-17+07%3A07%3A37+-0500&secure%5Bsession_id%5D=0b358247-7a33-4755-b849-3da8b6401248&secure%5Btoken%5D=4a9ed1dae6ae794c0bfc44dc1dc513bea957910dbfdf624f2912d1f191d76e13&format=llm_user) ## Brick Street CONNECT Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Engagement** - Coupons and Promotions **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top Brick Street CONNECT Alternatives - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews) - 4.1/5.0 (3,025 reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,203 reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - 4.0/5.0 (4,385 reviews)