Box Sign Reviews & Product Details

Boost efficiency with reliable e-signing. With millions of documents sent all around the world, SignRequest is the secure, legally binding and affordable e-signature solution.

Seller

Box

Discussions

Box Sign Community

Languages Supported

Danish, German, English, Finnish, French, Hebrew, Hungarian, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish

Solution Type

Best-of-Breed

Overview by

Jennifer de Jong

Pricing

Pricing provided by Box Sign.

Professional

€9.00

Per User Per Month

Business

€15.00

Per User Per Month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 1582 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

Box Sign Integrations

(6)

Integration information sourced from real user reviews.

Box Sign Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Box Sign, and what problem is it built to solve?

Box Sign is used to send documents for electronic signatures, track their progress, and collect completed agreements. It helps replace paper-based signing workflows that involve printing, mailing, scanning, or repeated email follow-ups.

What languages does Box Sign support?

Box Sign supports 16 languages, including Danish, Dutch, English, Finnish, French, and others.

What company sizes and industries is Box Sign the best fit for?

Box Sign’s positive reviewer base is concentrated in smaller organizations, with recurring use across several sectors. The strongest clusters are:

Company size: Small businesses, with mid-market organizations also represented.
Industries: Nonprofit, education, financial services and insurance, and information technology.

How long does it take to implement Box Sign across a team?

Box Sign can be quick to put into use, with under a day the most commonly reported go-live range. Longer rollouts also occur, particularly where implementation takes more planning.

Time to go live	Relative frequency
Under 1 day	Most common
Under 1 month	Less common
1–3 months	Occasional
3–6 months or longer	Uncommon

What customer support options does Box Sign provide, and how do users find the overall support experience?

Support is available through chat, email/help desk, and phone, including access to a live representative 24/7. The support experience is mixed: users describe friendly, helpful service, while others have found it difficult to reach support or resolve account and billing issues.

What is the experience like for teams switching to Box Sign from another tool?

Switching to Box Sign has often been about lowering costs while keeping document signing straightforward for senders and signers. The previous tools named include DocuSign and Dropbox Sign, along with other e-signature services; users describe valuing simpler setup, an easier signing experience for clients, and integrations that fit existing workflows.

What tools and platforms does Box Sign integrate with, and how do these integrations help users get more value from the product?

Box Sign has 1 listed integration: UiPath Process Mining. In everyday workflows, users describe connections with tools such as Google Drive or Workspace, Gmail, Zapier, and Salesforce, helping connect signature requests with document storage and business processes.

What features or capabilities could make Box Sign even more useful?

Box Sign could be more useful with smoother document preparation and more flexibility when a request needs adjustment. Recurring improvement requests include:

Make signature and form-field placement easier, with better sizing, alignment, and automatic field detection.
Expand template controls, including easier duplication and editing of documents or templates.
Allow changes after sending, such as correcting recipients or forwarding a request without rebuilding it.
Improve document organization, bulk handling, and mobile signing and preparation.
Provide more flexible reminders and follow-up options.

Is Box Sign considered safe and secure for handling data?

Users describe Box Sign as a way to handle documents securely and retain a record of signing activity, including audit trails and details about who signed and when. Some also value the signing log as evidence for agreements, while concerns arise around identity verification for higher-assurance use cases and clearer communication about security controls.

G2 reviews are authentic and verified.

Here's how.

Cameron F.

Associate Product Manager

Enterprise (> 1000 emp.)

5/11/2021

"x"

5/5

What do you like best about Box Sign?

Incredibly simple and intuitive user interface. Super powerful. Saves so much time. Fantastic free features. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

There's very little I dislike about Sign request. It does exactly what you would expect from a secure digital signing tool. Review collected by and hosted on G2.com.

Recommendations to others considering Box Sign:

It's a fantastic tool with easy to use functionality. I've saved literally days by using SignRequest and also a lot of paper which is fantastic for the environment! The PDF output has all of the information you would expect with a secure legally binding certificate informing the recipient that the document is secure and to be trusted. Review collected by and hosted on G2.com.

What problems is Box Sign solving and how is that benefiting you?

The time spent on printing documents, signing and posting to the recipient. With SignRequest, this can all be done in a matter of minutes, rather than days. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education

Small-Business (50 or fewer emp.)

11/8/2021

"Good way to get things signed"

4/5

What do you like best about Box Sign?

It's easy to use and notifies you when everyone has signed. I like the option to resend the request to those that have not yet signed. I have not used other sites to compare. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

Sizing the boxes to sign in could be more accessible, or it would be great to make a template for certain types of documents as we send a lot of the same documents to sign. Review collected by and hosted on G2.com.

Indra G.

Sales Officer

Mid-Market (51-1000 emp.)

5/13/2021

"Now, we don't meet with our customer for signing documents"

4/5

What do you like best about Box Sign?

The user-friendly dashboard of SignRequest seamlessly allows to set up e-signatures and send the contracts and agreements to the receipts within just a few clicks. It also has analytics features that inform us who has viewed, clicked, or signed documents and sends timely reminders to the receipts for signing any documents. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

Some of the features seem to be missing on SignRequest, such as a better way to organize documents into folders and sub-folders. And, also there is no way to upload bulk email addresses and store them into various document signing processes. Review collected by and hosted on G2.com.

Mattie O.

Owner

Small-Business (50 or fewer emp.)

11/8/2021

"Best e-sign around!"

5/5

What do you like best about Box Sign?

I love the ease of use and user friendly features. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

It can be difficult to revise a contract without starting over. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

11/8/2021

"SignRequest Review"

5/5

What do you like best about Box Sign?

New design is very intuitive and clean. Navigation is really easy to understand and no unnecessary fields on the page. Also design is just beautiful:) Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

I'd love to see different fonts of the signature - currently they are a bit average. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

11/8/2021

"User-friendly document signing experience"

4/5

What do you like best about Box Sign?

Easy to use interface, easy to track and verify, fully digital giving a good impression among customers Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

Manually setting blocks to sign...some sort of auto-recommendation or template should be available to be used frequently Review collected by and hosted on G2.com.

Simon P.

Business Application Lead

Small-Business (50 or fewer emp.)

5/11/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Nimble and straightforward"

5/5

What do you like best about Box Sign?

The integration with Zapier is clear and obvious. If you're using Google Workspace, the ability to assign signature boxes just by pasting in some blank text means a fully working integration takes just seconds to set up. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

When I first used SignRequest there wasn't a clear help system, although I think that has now been improved. I would have preferred to have more control over the layout of the email sent to the signatories. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

Originally submitted 10/22/2020

"Does what it says on the tin!"

5/5

What do you like best about Box Sign?

Simple user interface. Ability to add multiple signatures to single document Email confirmation of signing Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

Format of text on prefilled date does not match other fonts! Review collected by and hosted on G2.com.

Recommendations to others considering Box Sign:

Use it and see how good it is. Unless you are signing high volumes I would think it will meet your needs for contracts, agreements etc Review collected by and hosted on G2.com.

What problems is Box Sign solving and how is that benefiting you?

We would either send hard copies or use another e-signature platform. Provides us with good evidence of document signature. Review collected by and hosted on G2.com.

Alex G.

Small-Business (50 or fewer emp.)

9/24/2021

"Great and affordable document signing solution with an exhaustive API"

4/5

What do you like best about Box Sign?

Easy to integrate with a complete API

Affordable solution compared to greedy competitors

Intuitive user interface Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

Lack of signers text message notification

Lack of the ability to program a delayed sign request

Reminding e-mails solution is little simplistic (sends at same hour) Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

11/23/2021

"Very useful and easy to use tool."

4.5/5

What do you like best about Box Sign?

It is very helpful in automatizing the signing process while having the possibility to assign an order to each signee Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

The attachment of additional documents that can inform the signees is a bit hidden within the features so I would suggest adding an additional button for such function to be visible on the front side as is the option for adding the document to be signed. Review collected by and hosted on G2.com.