Box Sign Reviews & Product Details

Boost efficiency with reliable e-signing. With millions of documents sent all around the world, SignRequest is the secure, legally binding and affordable e-signature solution.

Seller

Box

Discussions

Box Sign Community

Languages Supported

Danish, German, English, Finnish, French, Hebrew, Hungarian, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish

Solution Type

Best-of-Breed

Overview by

Jennifer de Jong

Pricing

Pricing provided by Box Sign.

Professional

€9.00

Per User Per Month

Business

€15.00

Per User Per Month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 1582 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

Box Sign Integrations

(6)

Integration information sourced from real user reviews.

Box Sign Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Box Sign, and what problem is it built to solve?

Box Sign is used to send documents for electronic signatures, track their progress, and collect completed agreements. It helps replace paper-based signing workflows that involve printing, mailing, scanning, or repeated email follow-ups.

What languages does Box Sign support?

Box Sign supports 16 languages, including Danish, Dutch, English, Finnish, French, and others.

What company sizes and industries is Box Sign the best fit for?

Box Sign’s positive reviewer base is concentrated in smaller organizations, with recurring use across several sectors. The strongest clusters are:

Company size: Small businesses, with mid-market organizations also represented.
Industries: Nonprofit, education, financial services and insurance, and information technology.

How long does it take to implement Box Sign across a team?

Box Sign can be quick to put into use, with under a day the most commonly reported go-live range. Longer rollouts also occur, particularly where implementation takes more planning.

Time to go live	Relative frequency
Under 1 day	Most common
Under 1 month	Less common
1–3 months	Occasional
3–6 months or longer	Uncommon

What customer support options does Box Sign provide, and how do users find the overall support experience?

Support is available through chat, email/help desk, and phone, including access to a live representative 24/7. The support experience is mixed: users describe friendly, helpful service, while others have found it difficult to reach support or resolve account and billing issues.

What is the experience like for teams switching to Box Sign from another tool?

Switching to Box Sign has often been about lowering costs while keeping document signing straightforward for senders and signers. The previous tools named include DocuSign and Dropbox Sign, along with other e-signature services; users describe valuing simpler setup, an easier signing experience for clients, and integrations that fit existing workflows.

What tools and platforms does Box Sign integrate with, and how do these integrations help users get more value from the product?

Box Sign has 1 listed integration: UiPath Process Mining. In everyday workflows, users describe connections with tools such as Google Drive or Workspace, Gmail, Zapier, and Salesforce, helping connect signature requests with document storage and business processes.

What features or capabilities could make Box Sign even more useful?

Box Sign could be more useful with smoother document preparation and more flexibility when a request needs adjustment. Recurring improvement requests include:

Make signature and form-field placement easier, with better sizing, alignment, and automatic field detection.
Expand template controls, including easier duplication and editing of documents or templates.
Allow changes after sending, such as correcting recipients or forwarding a request without rebuilding it.
Improve document organization, bulk handling, and mobile signing and preparation.
Provide more flexible reminders and follow-up options.

Is Box Sign considered safe and secure for handling data?

Users describe Box Sign as a way to handle documents securely and retain a record of signing activity, including audit trails and details about who signed and when. Some also value the signing log as evidence for agreements, while concerns arise around identity verification for higher-assurance use cases and clearer communication about security controls.

G2 reviews are authentic and verified.

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Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

11/9/2021

"Simple to use and saved a lot of time for our company"

5/5

What do you like best about Box Sign?

That it sends the signed documents with the log for both parties. It can be linked to my Google Drive to be saved automatically. I have never tried any competitor so can't say what it's added value, but I am satisfied with the service. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

I can't think of any right now, as I have never used any other software I don't know what's missing. It does the necessary basics for me, easy upload, sending and saving. Review collected by and hosted on G2.com.

John P.

Managing Director

Small-Business (50 or fewer emp.)

9/24/2021

"Efficient and Streamlined"

4.5/5

What do you like best about Box Sign?

The software has allowed us to dispense with a lot of our paperwork and brought it on-line. It has cut down on our administration and printing costs. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

When they upgraded recently the software seemed to develop a few glitches. We found it difficult to add messages to our documents at first but this seems to have now been resolved. Review collected by and hosted on G2.com.

Verified User in Mental Health Care

Small-Business (50 or fewer emp.)

11/9/2021

"Easy to use"

4.5/5

What do you like best about Box Sign?

Cheaper than other digital signing platforms out there. Easy to use and able to upload whatever I want into it. Either using templates saved and also upload from google docs. I like the reminder emails and being able to CC clients. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

Not much that I do not like about the product. Review collected by and hosted on G2.com.

Ed M.

CEO

Small-Business (50 or fewer emp.)

11/8/2021

"Solid, fast tool, great UX"

5/5

What do you like best about Box Sign?

I love the click to sign and in-browser works every time and feels professional for clients/hires Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

Clunky download features but otherwise good product Review collected by and hosted on G2.com.

Fred B.

Youth Leader

Small-Business (50 or fewer emp.)

8/12/2021

"Easier to sign on your a document online"

5/5

What do you like best about Box Sign?

I like how a document is prepared and get signed by the concerned supervisors. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

If one has used up the free account, then u cannot proceed until you pay and then continue. Review collected by and hosted on G2.com.

Verified User in Accounting

Small-Business (50 or fewer emp.)

11/8/2021

"Great software. With the free version, you can go a long way."

4/5

What do you like best about Box Sign?

A lot can already be done with the free version. Only when your business really starts to grow do you need to pay, and by that time you can easily afford it because it's not a rip-off. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

I do receive a lot of emails to take the paid version. You can probably unsubscribe from that, but I've never bothered. Review collected by and hosted on G2.com.

Verified User in Medical Practice

Mid-Market (51-1000 emp.)

Originally submitted 9/23/2021

"SignRequest makes my job easier and tasks get completed faster!"

5/5

What do you like best about Box Sign?

Easy to use and works well for remote working Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

Not HIPAA compliant. I am unable to do all the tasks I wish I could due to no certification. Review collected by and hosted on G2.com.

Recommendations to others considering Box Sign:

Not HIPAA compliant, so decide what you can do when documents have private information. Review collected by and hosted on G2.com.

What problems is Box Sign solving and how is that benefiting you?

Getting signatures of remote staff members on forms and documents. Save time from having to mail or run around finding someone Review collected by and hosted on G2.com.

Michelle C.

Playwright

Enterprise (> 1000 emp.)

3/16/2021

"A lifesaver"

5/5

What do you like best about Box Sign?

SignRequest has been invaluable during the pandemic--and has opened up our eyes about how we can more easily and conveniently get documents signed without chasing people around, post-pandemic and into the future. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

I wish I'd had it years ago! Occasionally I've been confused as to how to get a document to a second faculty member for their signature, or I've been concerned as to whether and when the student has received the signed document. But the fault is mine. I need to do further research about the use of SignRequest. Review collected by and hosted on G2.com.

What problems is Box Sign solving and how is that benefiting you?

I'm a professor at a university, responsible for signing countless documents and forms for students. Students often wait till the last minute to get documents signed before deadlines, creating stress all around. I've had students turn up at my doorstep with an hour to spare! Or worse, they can't find me at all. Now students just email me documents and I can get them back to them immediately. Review collected by and hosted on G2.com.

Verified User in Insurance

Small-Business (50 or fewer emp.)

11/9/2021

"Sign Request is great"

4.5/5

What do you like best about Box Sign?

The ease of adding documents to the program. I like the template option as well. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

Unable to forward an existing form to another email. I sent 4 documents to the wrong email, and I had to reload all the forms, adding the signature and text areas all over again and very time-consuming. Review collected by and hosted on G2.com.

Marcy M.

PMO Manager

Mid-Market (51-1000 emp.)

5/11/2021

"Creates efficiency for our business!"

4.5/5

What do you like best about Box Sign?

Saves us time preparing docs, and gets us our signoffs much quicker! Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

The process when using templates could be a bit more straightforward, and the view to check status of past sent docs as well, but the difference between where it is and where it would be ideally is really so minor Review collected by and hosted on G2.com.

Recommendations to others considering Box Sign:

You'll be glad you incorporated this into your business Review collected by and hosted on G2.com.

What problems is Box Sign solving and how is that benefiting you?

The time to create a new doc & draft an email to send it out has been reduced significantly. More importantly, since the process for clients to review, sign, and return the docs is so much simpler & quicker, we are getting these approvals back dramatically quicker, saving us time in projects which equates to cost savings and that is everything! Review collected by and hosted on G2.com.