Box Sign Reviews & Product Details

Boost efficiency with reliable e-signing. With millions of documents sent all around the world, SignRequest is the secure, legally binding and affordable e-signature solution.

Seller

Box

Discussions

Box Sign Community

Languages Supported

Danish, German, English, Finnish, French, Hebrew, Hungarian, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish

Solution Type

Best-of-Breed

Overview by

Jennifer de Jong

Pricing

Pricing provided by Box Sign.

Professional

€9.00

Per User Per Month

Business

€15.00

Per User Per Month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 1582 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

Box Sign Integrations

(6)

Integration information sourced from real user reviews.

Box Sign Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Box Sign, and what problem is it built to solve?

Box Sign is used to send documents for electronic signatures, track their progress, and collect completed agreements. It helps replace paper-based signing workflows that involve printing, mailing, scanning, or repeated email follow-ups.

What languages does Box Sign support?

Box Sign supports 16 languages, including Danish, Dutch, English, Finnish, French, and others.

What company sizes and industries is Box Sign the best fit for?

Box Sign’s positive reviewer base is concentrated in smaller organizations, with recurring use across several sectors. The strongest clusters are:

Company size: Small businesses, with mid-market organizations also represented.
Industries: Nonprofit, education, financial services and insurance, and information technology.

How long does it take to implement Box Sign across a team?

Box Sign can be quick to put into use, with under a day the most commonly reported go-live range. Longer rollouts also occur, particularly where implementation takes more planning.

Time to go live	Relative frequency
Under 1 day	Most common
Under 1 month	Less common
1–3 months	Occasional
3–6 months or longer	Uncommon

What customer support options does Box Sign provide, and how do users find the overall support experience?

Support is available through chat, email/help desk, and phone, including access to a live representative 24/7. The support experience is mixed: users describe friendly, helpful service, while others have found it difficult to reach support or resolve account and billing issues.

What is the experience like for teams switching to Box Sign from another tool?

Switching to Box Sign has often been about lowering costs while keeping document signing straightforward for senders and signers. The previous tools named include DocuSign and Dropbox Sign, along with other e-signature services; users describe valuing simpler setup, an easier signing experience for clients, and integrations that fit existing workflows.

What tools and platforms does Box Sign integrate with, and how do these integrations help users get more value from the product?

Box Sign has 1 listed integration: UiPath Process Mining. In everyday workflows, users describe connections with tools such as Google Drive or Workspace, Gmail, Zapier, and Salesforce, helping connect signature requests with document storage and business processes.

What features or capabilities could make Box Sign even more useful?

Box Sign could be more useful with smoother document preparation and more flexibility when a request needs adjustment. Recurring improvement requests include:

Make signature and form-field placement easier, with better sizing, alignment, and automatic field detection.
Expand template controls, including easier duplication and editing of documents or templates.
Allow changes after sending, such as correcting recipients or forwarding a request without rebuilding it.
Improve document organization, bulk handling, and mobile signing and preparation.
Provide more flexible reminders and follow-up options.

Is Box Sign considered safe and secure for handling data?

Users describe Box Sign as a way to handle documents securely and retain a record of signing activity, including audit trails and details about who signed and when. Some also value the signing log as evidence for agreements, while concerns arise around identity verification for higher-assurance use cases and clearer communication about security controls.

G2 reviews are authentic and verified.

Here's how.

Keisha H.

President

Small-Business (50 or fewer emp.)

8/12/2021

"I've been using Sign Request for years"

4/5

What do you like best about Box Sign?

I love that it's very user-friendly. The platform is easy to understand and use on the fly. I especially love that I don't have to rely on having adobe to complete forms. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

I wish it were easier to edit the field placement when you are signing your documents. Sometimes the placement formating is off from where I expected it to be when setting the fields. Review collected by and hosted on G2.com.

Eric G.

Director

Small-Business (50 or fewer emp.)

8/12/2021

"Great features for customization. Just not easy for clients to complete"

3.5/5

What do you like best about Box Sign?

I can customize my forms pretty easily and put in where I need information, signatures, etc. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

1. Need payment page where it verifies clients credit card info.

2. Clients say they have a hard time knowing if they have completed all the parts of the form.

3. When they hit submit they say it can take several minutes before it actually gets sent so they are just staring at the computer.

4. Not mobile user friendly with how documents display. Review collected by and hosted on G2.com.

Verified User in Oil & Energy

Small-Business (50 or fewer emp.)

11/8/2021

"Simple Digital Signing"

5/5

What do you like best about Box Sign?

Simple and user-friendly interface and favourable small business use. More than enough features to cover most needs for an unbeatable price. Just enough integrations to third party apps. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

As a feature request it would be great if the e-mail of the sender would be also exportable via field tags; so you can automatically assign the signer and also her e-mail. Review collected by and hosted on G2.com.

James S.

Director

Small-Business (50 or fewer emp.)

9/24/2021

"Great service at an affordable price"

5/5

What do you like best about Box Sign?

I like the ease of use for both myself and my clients, as well as the low cost of service. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

I had a couple of initial issues with deliverability, but that seems to have fixed itself (or was an issue with the client email). Review collected by and hosted on G2.com.

Marcel O.

Managing Director

Small-Business (50 or fewer emp.)

5/11/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Easy to use, practical for even small businesses"

4/5

What do you like best about Box Sign?

Most of my customers have not signed contracts online, so they're not familiar with the process. With SignRequest, they understand how it works with almost no help from my side. It's easy to use & gives my clients and I peace of mind that a formal agreement is in place. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

It's hard to mention anything to dislike because it works so well. I hope that in the future, there will be a mobile app that will allow me to create the documents on my phone (signing documents on the phone is no problem). Review collected by and hosted on G2.com.

Recommendations to others considering Box Sign:

SignRequest is an ideal solution for a small business. Review collected by and hosted on G2.com.

What problems is Box Sign solving and how is that benefiting you?

I need to have formal agreements in place with my clients, and SignRequest is the ideal service as my clients are happy to use and accept the signed documents. Review collected by and hosted on G2.com.

Kelsey B.

Account Supervisor

Mid-Market (51-1000 emp.)

7/19/2021

"Sending and receiving are simple and quick"

4.5/5

What do you like best about Box Sign?

You can use SignRequest easily. The ability to upload, edit and send a file to my client within seconds is very convenient. I also enjoy seeing which contracts I've emailed and know when my clients have reviewed them. In this way, I can determine whether another attempt is required. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

My only dislike is that there may be an option I haven't discovered or used yet that prompts me when someone doesn't fill out a form to follow up. Review collected by and hosted on G2.com.

Recommendations to others considering Box Sign:

Creating a template gives you a good idea of how things should flow. If you use this setup repeatedly, it will be easy to get PM or account managers comfortable with how you work. Review collected by and hosted on G2.com.

What problems is Box Sign solving and how is that benefiting you?

When I'm working with colleagues on documents to facilitate collaboration, this is one of the things that Google Drive helps us streamline. Review collected by and hosted on G2.com.

Saar M.

Client support specialist

Small-Business (50 or fewer emp.)

9/24/2021

"Great service"

5/5

What do you like best about Box Sign?

Easy to send items, make a business team and work together. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

I used to be able to work within my team. Don't know what happened, but I lost the rights. Review collected by and hosted on G2.com.

Paul A.

Label Director

Small-Business (50 or fewer emp.)

11/8/2021

"Great resource!"

5/5

What do you like best about Box Sign?

I like that it's an alternative to Docusign and the integration with Google is plus! Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

I think the user interface could look more updated. Review collected by and hosted on G2.com.

Dean L.

CEO

Small-Business (50 or fewer emp.)

11/8/2021

"Love it! Easy to use, fast, reliable and cost effective."

5/5

What do you like best about Box Sign?

Ease of use, my clients love it and it integrates with zapier Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

nothing, i love it all! just keep improving the features, maybe adding templates for agreements or proposals Review collected by and hosted on G2.com.

Erica S.

Author

Small-Business (50 or fewer emp.)

5/11/2021

"Just what I needed!"

5/5

What do you like best about Box Sign?

I like the ease-of-use and using this to get signatures from my is this documents. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

I didn't really run into any problems but in all honesty I only used it a handful of times. Review collected by and hosted on G2.com.

What problems is Box Sign solving and how is that benefiting you?

I am a suspense and thriller book author and I needed people that wanted to be part of my advance readers group to sign an NDA before participating. No one had a problem with signing the form and getting it back to me with than the allotted time. I only release a book a year and with the virus and all last year things are running kind of slow this year, but I am trying to add more people to my advance readers group and I hope to use sign request again. Review collected by and hosted on G2.com.