Box Sign Reviews & Product Details

Boost efficiency with reliable e-signing. With millions of documents sent all around the world, SignRequest is the secure, legally binding and affordable e-signature solution.

Seller

Box

Discussions

Box Sign Community

Languages Supported

Danish, German, English, Finnish, French, Hebrew, Hungarian, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish

Solution Type

Best-of-Breed

Overview by

Jennifer de Jong

Pricing

Pricing provided by Box Sign.

Professional

€9.00

Per User Per Month

Business

€15.00

Per User Per Month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 1582 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

Box Sign Integrations

(6)

Integration information sourced from real user reviews.

Box Sign Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Box Sign, and what problem is it built to solve?

Box Sign is used to send documents for electronic signatures, track their progress, and collect completed agreements. It helps replace paper-based signing workflows that involve printing, mailing, scanning, or repeated email follow-ups.

What languages does Box Sign support?

Box Sign supports 16 languages, including Danish, Dutch, English, Finnish, French, and others.

What company sizes and industries is Box Sign the best fit for?

Box Sign’s positive reviewer base is concentrated in smaller organizations, with recurring use across several sectors. The strongest clusters are:

Company size: Small businesses, with mid-market organizations also represented.
Industries: Nonprofit, education, financial services and insurance, and information technology.

How long does it take to implement Box Sign across a team?

Box Sign can be quick to put into use, with under a day the most commonly reported go-live range. Longer rollouts also occur, particularly where implementation takes more planning.

Time to go live	Relative frequency
Under 1 day	Most common
Under 1 month	Less common
1–3 months	Occasional
3–6 months or longer	Uncommon

What customer support options does Box Sign provide, and how do users find the overall support experience?

Support is available through chat, email/help desk, and phone, including access to a live representative 24/7. The support experience is mixed: users describe friendly, helpful service, while others have found it difficult to reach support or resolve account and billing issues.

What is the experience like for teams switching to Box Sign from another tool?

Switching to Box Sign has often been about lowering costs while keeping document signing straightforward for senders and signers. The previous tools named include DocuSign and Dropbox Sign, along with other e-signature services; users describe valuing simpler setup, an easier signing experience for clients, and integrations that fit existing workflows.

What tools and platforms does Box Sign integrate with, and how do these integrations help users get more value from the product?

Box Sign has 1 listed integration: UiPath Process Mining. In everyday workflows, users describe connections with tools such as Google Drive or Workspace, Gmail, Zapier, and Salesforce, helping connect signature requests with document storage and business processes.

What features or capabilities could make Box Sign even more useful?

Box Sign could be more useful with smoother document preparation and more flexibility when a request needs adjustment. Recurring improvement requests include:

Make signature and form-field placement easier, with better sizing, alignment, and automatic field detection.
Expand template controls, including easier duplication and editing of documents or templates.
Allow changes after sending, such as correcting recipients or forwarding a request without rebuilding it.
Improve document organization, bulk handling, and mobile signing and preparation.
Provide more flexible reminders and follow-up options.

Is Box Sign considered safe and secure for handling data?

Users describe Box Sign as a way to handle documents securely and retain a record of signing activity, including audit trails and details about who signed and when. Some also value the signing log as evidence for agreements, while concerns arise around identity verification for higher-assurance use cases and clearer communication about security controls.

G2 reviews are authentic and verified.

Here's how.

James M.

Senior Mortgage & Protection Advisor

Small-Business (50 or fewer emp.)

11/8/2021

"Game changer"

5/5

What do you like best about Box Sign?

After years of having to chase clients to print and return documents, SignRequest has moved our return rate to near 100%. Meaning our sales conversion has also improved. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

There's not much to dislike, initially using the free service was great but now the premium service allows greater customization for us. Review collected by and hosted on G2.com.

Kevin M.

Director of Digital Marketing

Small-Business (50 or fewer emp.)

Originally submitted 8/12/2021

"Sign Request is a great solution - updated"

5/5

What do you like best about Box Sign?

Dead simple to send and receive signed contracts. Viewed as legally binding in my state. We've been using for about 3 years now, and I haven't considered any other solution - this one is great! Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

Nothing much! It's a solid platform. PDF storage might be nice, but my inbox is also a PDF storage box :) Updated - this is a really good platform, no major dislikes. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education

Small-Business (50 or fewer emp.)

11/8/2021

"Helpful Tool"

5/5

What do you like best about Box Sign?

This process was straightforward to use. I just uploaded the document (using Google Classroom) that I needed to get signed by multiple people, reviewed it, and then sent it over. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

Even though this product was very straightforward, I found it difficult to send my first document since many additional options were available during the last part of the process, which made it a bit confusing. Review collected by and hosted on G2.com.

Recommendations to others considering Box Sign:

It's a great product. The free version is an excellent way to try it out. Review collected by and hosted on G2.com.

What problems is Box Sign solving and how is that benefiting you?

Being able to reach multiple people without physically going to them made my life much easier. I didn't have to chase anyone down so they could sign my documents. Review collected by and hosted on G2.com.

Julie R.

Head of Finance

Mid-Market (51-1000 emp.)

8/12/2021

"Great software for electronic signing"

4.5/5

What do you like best about Box Sign?

SignRequest is a great tool and I really like that you are able to add multiple people on a document to sign so you can have different parties sign. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

You cannot edit an email once it has been sent. for example if you have typed an incorrect email address, you have to start a whole new document, you cannot resend and edit the detail. This can be quite frustrating when you have a complex document with lots of signature fields and people who require signing. Review collected by and hosted on G2.com.

Verified User in Dairy

Mid-Market (51-1000 emp.)

Originally submitted 9/24/2021

"Is easy to do, sent to the partner and they are understanding how to continue to process."

5/5

What do you like best about Box Sign?

It's easy to use and manage and easy to understand how to continue to process. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

It limits the signed documents for free versions. Review collected by and hosted on G2.com.

Enrique B.

Marketing Manager

Small-Business (50 or fewer emp.)

11/10/2021

"Wonderful tool for e-signatures"

5/5

What do you like best about Box Sign?

Unlike its competitors, SignRequest has a free version that covers the essentials for electronic signatures. This is a MUST tool to have in consideration during these times of remote working. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

There's nothing I can dislike. I would say that perhaps the premium version should be cheaper. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

11/8/2021

"Great (and free!) way to get your docs signed"

4.5/5

What do you like best about Box Sign?

Easy to upload and store documents, and place signature boxes. I used these to get some docs signed by two parties, notification emails were pretty clear and sent immediately. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

I couldn't find a way to upload a lot of documents at the same time without paying for the premium subscription, so I ended up just doing them individually. Not the best, but its a workaround. Review collected by and hosted on G2.com.

Wei Feng M.

Medical Student

Small-Business (50 or fewer emp.)

Originally submitted 5/11/2021

"fantastic for the occasional users like me who needs something reliable what else"

3/5

What do you like best about Box Sign?

Free to use, easy and intuitive, and couldn't have asked for an easier app to get everyone to sign documents. Sending PDFs around? No way. This makes it so easy to collaborate. As a grad student, we have all kinds of forms all the time, and having multiple people sign through email would be an absolute nightmare! Especially in pandemic times, SignRequest is indispensable! The best feature of SignRequest is probably how easy it is to upload a document. I would like to say that it would be an even better improvement if SignRequest automatically detects possible signing fields so we can click and not have to readjust each time. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

Not a whole lot. There are very few improvements I would suggest. For example, an increase in the free-tier so I can use it more often or not worry about the limits. I think the signing interface can also be a little bit more functional. For example, can I bold text in the message section? That would be nice. Also, not sure what else is sent in the SignRequest email to recipients but would be nice to see what it says! Another way to better advertise is probably to optimize the Google search field. For me, SignRequest was not on the top when I searched for document signing services. Probably a little better if we can get it higher up. For some reason, I never remember the name also, haha! Free to use, easy and intuitive, and couldn't have asked for an easier app to get everyone to sign documents. Sending PDFs around? No way. This makes it so easy to collaborate. As a grad student, we have all kinds of forms all the time, and having multiple people sign through email would be an absolute nightmare! Especially in pandemic times, SignRequest is indispensable! The best feature of SignRequest is probably how easy it is to upload a document. I want to say that it would be an even better improvement if SignRequest automatically detects possible signing fields so we can click and not have to readjust each time. Free to use, easy and intuitive, and couldn't have asked for an easier app to get everyone to sign documents. Sending PDFs around? No way. This makes it so easy to collaborate. As a grad student, we have all kinds of forms all the time, and having multiple people sign through email would be an absolute nightmare! Especially in pandemic times, SignRequest is indispensable! I also dislike the problem with this survey. It is promising me a $25 gift card but despite whatever I write it won't reach the $25 dollar mark. So I have decided to reduce the rating of the app overall. Review collected by and hosted on G2.com.

Recommendations to others considering Box Sign:

I would use SignRequest for the occasional user that needs something signed but I can't comment on commercial usage. I would say if you are considering SR I would definitely just create a free account and try it out by sending yourself a signing document request! It's completely free anyway there's nothing to lose. Review collected by and hosted on G2.com.

What problems is Box Sign solving and how is that benefiting you?

I am using it to get forms signed for school. Not for business use, but have you tried getting seven people to sign a document? Well, I would have broken down already without SignRequest! I think for most other folks that this is probably most helpful for contract signing and others. I am not sure the industry use for these applications but it is a great alternative to more expensive options. As Zoom and virtual applications become more commonplace and return to laboratory life becomes increasingly unlikely, we will see how much more I will be using SignRequest! Review collected by and hosted on G2.com.

Yuval Y.

Enterprise Agile Consultant, SAFe Fellow/SPCT, Scrum.org PST and Head of AgileSparks in the US

Small-Business (50 or fewer emp.)

5/12/2021

"A great e-signature tool that integrates well with Google Suite"

4.5/5

What do you like best about Box Sign?

SignRequest easily integrates with G-Suite. Getting a document signed is an easy click away from Google Docs and that fits great into our workflow. No need to "download as PDF" and Upload. It also works nicely with uploaded materials of course. We also use templates (e.g for an SOW, MSA, NDA). Generally the SignRequest is effective, valuable, and is good value for money compared to the alternatives we considered. We've been using it for several years now and are fans. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

Nothing major comes to mind. It's a pretty good fit for the job we're trying to get done with it. Review collected by and hosted on G2.com.

What problems is Box Sign solving and how is that benefiting you?

We're co-signing contracts with vendors, subcontractors, clients. We're sometimes even using it to fill and sign a form that PDF doesn't like. It's quite versatile. We've saved on time required to print, sign, scan and since we're G-Suite users it fits well into our workflow at a very reasonable price. Review collected by and hosted on G2.com.

Patricia C.

Director

Small-Business (50 or fewer emp.)

5/11/2021

"SignRequest helped us continue providing services throughout the pandemic."

5/5

What do you like best about Box Sign?

SignRequest is very user-friendly. I love the ease of setting up documents, and also on the receiving end, the sleek and intuitive design supports a flawless user experience. It is quick to get started, and does not require a lot of screens to go through before you can prepare your first document. The price structure also seems right. I also like that SignRequest is a European company. I do think European business solutions have an edge when it comes to client centeredness, and fairness of price structure. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

I find the initial screen a little bit confusing - the one where you need to choose the email addresses. Sometimes it is only me who needs to sign something. It took me some time to figure out how to do this, when there is no receiver email address. For the rest, no dislikes. This is a great product. Review collected by and hosted on G2.com.

Recommendations to others considering Box Sign:

SignRequest offers a perfect and user friendly solution to getting documents signed and verified remotely. Review collected by and hosted on G2.com.

What problems is Box Sign solving and how is that benefiting you?

With the pandemic we were not able to meet with clients. However, our services kept running, and documents needed to be signed. Getting these documents signed is crucial for our clients to get access to different government services. SignRequest helped us do that. Even users who only have a smart phone, can easily log in and sign their documents. Some of our clients don't have access to a computer, and this is not a problem. As long as they have access to internet, they can use SignRequest and get their documents signed. I had to do some convincing within our management team, because we had not used a similar product before. But as soon as we tried it out, the others were on board too. Review collected by and hosted on G2.com.