Box Sign Reviews & Product Details

Boost efficiency with reliable e-signing. With millions of documents sent all around the world, SignRequest is the secure, legally binding and affordable e-signature solution.

Seller

Box

Discussions

Box Sign Community

Languages Supported

Danish, German, English, Finnish, French, Hebrew, Hungarian, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish

Solution Type

Best-of-Breed

Overview by

Jennifer de Jong

Pricing

Pricing provided by Box Sign.

Professional

€9.00

Per User Per Month

Business

€15.00

Per User Per Month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 1582 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

Box Sign Integrations

(6)

Integration information sourced from real user reviews.

Box Sign Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Box Sign, and what problem is it built to solve?

Box Sign is used to send documents for electronic signatures, track their progress, and collect completed agreements. It helps replace paper-based signing workflows that involve printing, mailing, scanning, or repeated email follow-ups.

What languages does Box Sign support?

Box Sign supports 16 languages, including Danish, Dutch, English, Finnish, French, and others.

What company sizes and industries is Box Sign the best fit for?

Box Sign’s positive reviewer base is concentrated in smaller organizations, with recurring use across several sectors. The strongest clusters are:

Company size: Small businesses, with mid-market organizations also represented.
Industries: Nonprofit, education, financial services and insurance, and information technology.

How long does it take to implement Box Sign across a team?

Box Sign can be quick to put into use, with under a day the most commonly reported go-live range. Longer rollouts also occur, particularly where implementation takes more planning.

Time to go live	Relative frequency
Under 1 day	Most common
Under 1 month	Less common
1–3 months	Occasional
3–6 months or longer	Uncommon

What customer support options does Box Sign provide, and how do users find the overall support experience?

Support is available through chat, email/help desk, and phone, including access to a live representative 24/7. The support experience is mixed: users describe friendly, helpful service, while others have found it difficult to reach support or resolve account and billing issues.

What is the experience like for teams switching to Box Sign from another tool?

Switching to Box Sign has often been about lowering costs while keeping document signing straightforward for senders and signers. The previous tools named include DocuSign and Dropbox Sign, along with other e-signature services; users describe valuing simpler setup, an easier signing experience for clients, and integrations that fit existing workflows.

What tools and platforms does Box Sign integrate with, and how do these integrations help users get more value from the product?

Box Sign has 1 listed integration: UiPath Process Mining. In everyday workflows, users describe connections with tools such as Google Drive or Workspace, Gmail, Zapier, and Salesforce, helping connect signature requests with document storage and business processes.

What features or capabilities could make Box Sign even more useful?

Box Sign could be more useful with smoother document preparation and more flexibility when a request needs adjustment. Recurring improvement requests include:

Make signature and form-field placement easier, with better sizing, alignment, and automatic field detection.
Expand template controls, including easier duplication and editing of documents or templates.
Allow changes after sending, such as correcting recipients or forwarding a request without rebuilding it.
Improve document organization, bulk handling, and mobile signing and preparation.
Provide more flexible reminders and follow-up options.

Is Box Sign considered safe and secure for handling data?

Users describe Box Sign as a way to handle documents securely and retain a record of signing activity, including audit trails and details about who signed and when. Some also value the signing log as evidence for agreements, while concerns arise around identity verification for higher-assurance use cases and clearer communication about security controls.

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Verified User in Legal Services

Mid-Market (51-1000 emp.)

11/25/2021

"Effective and Trusted E-signature procedure"

5/5

What do you like best about Box Sign?

I enjoy the features given when signing or uploading signatures; it provides the user with the convenience to put an authentic signature. It's fantastic that the platform offers the option to admin users to send reminders to pending e-signees. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

When one person does not sign, or the person who would be signing has to during the process is different, maybe the user in charge of the admin account would have the opportunity to allow to skip or re-send. I wish this were an option, as I have come across several moments where I had to cancel a document and resend them. I would recommend working on the way to keep the documents organized a bit better on the documents screen, maybe create tabs. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

11/23/2021

"Fantastic product, and with a great plan for smaller companies (like mine)"

5/5

What do you like best about Box Sign?

I'm very happy that I can upload my own document, and that the pricing is reasonable. For a software I barely use once a month, it wouldn't be worth it to pay more (yet). Of course I hope to need to sign more documents in the future. When it helps me to bring more money in, of course I'd be happy to pay more then. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

If I make more money in the future, I'd be willing to pay more money to have more control over the design of my documents. I'd love to be able to add an 'empty' branded PDF and upload my company font so that I type in SignRequest directly, or better yet, edit previous documents. But as a starting company, skipping this step wouldn't yet save me enough time to make that worth a higher plan; therefore, for now, I'm thrilled with the software as is and wouldn't change a single thing :) Review collected by and hosted on G2.com.

What problems is Box Sign solving and how is that benefiting you?

It's making onboarding clients more straightforward and faster. It makes me more productive, but I'm not necessarily benefiting financially. My business performance would be increased a ton if I could customise a follow-up email upon signing with a calendar integration — but that's just aiming for the moon ;-) Review collected by and hosted on G2.com.

Casarra C.

Owner operator

Small-Business (50 or fewer emp.)

11/23/2021

"Great Service for Small Business!"

5/5

What do you like best about Box Sign?

The ease of using the whole system, the login through my google Business Suite and how simple it is to use the app! Most of all, having all my customers signed contracts in one location with an easy search tool to look them up! Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

I like everything about the app right now. I haven't found anything that needs improvement. Review collected by and hosted on G2.com.

Walter C.

CEO

Marketing and Advertising

Small-Business (50 or fewer emp.)

11/8/2021

"A powerful yet user-friendly contract and signature manager"

5/5

What do you like best about Box Sign?

It is easy to upload a document and send it to different people for signature. Additionally, it integrates with Slack, Zapier, Google Drive. You can automate your work in a variety of ways. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

Nothing bothers me about Signrequest. I think they are one of the best in the market. Everything works great with their app. Maybe a mobile app would be great. And custom SMTP. Review collected by and hosted on G2.com.

Recommendations to others considering Box Sign:

If you are looking for an easy-to-use and powerful electronic signature management tool, Signrequest may be what you are looking for. Review collected by and hosted on G2.com.

What problems is Box Sign solving and how is that benefiting you?

The main problem I had was the signing of contracts. Now thanks to Signrequest, my clients can review, approve and sign from their computers and mobiles with ease. Review collected by and hosted on G2.com.

João M.

CTO

Small-Business (50 or fewer emp.)

11/8/2021

"Simple and effective to use out of the box but be aware if you require extra validation steps"

4/5

What do you like best about Box Sign?

We use SignRequest from the API, and it's the simplest to integrate so far. The signing experience is good if you use all the functionalities out-of-the-box. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

Bundling multiple documents in one envelope to be signed is sometimes a pain. The API works well, but there are some edge cases with certain documents that crash the API. From our experience, there's still some work to be done to make the APIs more robust and error-proof. If you have control over the PDFs, then using SignRequest via API is easy. On the other hand, if you add SignRequest to your product and don't have any control over the PDF to be signed, it may be challenging to have a good experience. However, this issue happens with other providers. Review collected by and hosted on G2.com.

Recommendations to others considering Box Sign:

Be clear on your requirements and make sure you're using SignRequest to its full potential by leveraging the document preparation and signing experience. If you want to mix signing with other identity validation services in your product, the combination won't be that good. Review collected by and hosted on G2.com.

What problems is Box Sign solving and how is that benefiting you?

Sign real estate documents and complete transactions. The benefit is not having to worry about the signing technology. Review collected by and hosted on G2.com.

Adam V.

Small-Business (50 or fewer emp.)

12/3/2021

"Great alternative to DocuSign"

4/5

What do you like best about Box Sign?

Super easy to upload a PDF and create a client agreement template. While on a call with a new client, we can send the signrequest document email with just a couple clicks. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

Have to reload app sometimes so I can grab the right template. I think this may be a browser issue on our end, but overall, works very well and smooth on both macs and pcs. Review collected by and hosted on G2.com.

Verified User in Education Management

Mid-Market (51-1000 emp.)

11/23/2021

"Easy handling of mass-signing via template links"

4.5/5

What do you like best about Box Sign?

That I can share a link to a template and everybody who clicks on that link can fill out the template. It's super easy! Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

The start page could be more intuitive. I usually don't start by uploading any document. Also, when I share a link to a template I need to put myself in the recipient field and the recipient in the sender field. This is confusing! It would also be nice to be able to export all signed documents at once. Review collected by and hosted on G2.com.

Recommendations to others considering Box Sign:

There is no limit on the agreements that can be signed if you are using the template link! There is also a non-profit discount! Review collected by and hosted on G2.com.

What problems is Box Sign solving and how is that benefiting you?

We handle tons of agreements that need to be signed every semester. It's a huge benefit to be able to share a link and the recipients can fill out the agreement with this link. Review collected by and hosted on G2.com.

Whitney P.

Dance Instructor

Small-Business (50 or fewer emp.)

Originally submitted 2/12/2021

"This service is a great tool to having customers sign documents."

4/5

What do you like best about Box Sign?

I like that you can make templates so you don't have to recreate where to sign every single time. I like that they offer a basic free package and it's not super expensive to use. I like that it shows if they have opened the email or if they haven't seen it. It helps me know who to follow up with. I also like that you can press a button to resent the document again and not have to recreate it. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

In some ways the service seems more old school and less user friendly, but overall is easy to maneuver. In the past I've had issues with the documents not going out as if they need to sign them. (Mostly when using the free version, which was frustrating since I'm limited to 10 with the free version, but it would use up one of my free ones without it actually going out. I'm not sure why this would happen because I would make sure everything was correct like normal. Review collected by and hosted on G2.com.

Veronica P.

Owner

Small-Business (50 or fewer emp.)

11/8/2021

"Affordable alternative"

5/5

What do you like best about Box Sign?

I love how simple the platform is. It's very easy to use and understand. There's nothing in platform that your don't need! The price point is perfect as well! I'm glad I did my research and found SignRequest! Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

The only thing I wish was different was that it had better boxes when you go to input them into the form. It makes it harder to make it look even and pretty on the final signed form. Review collected by and hosted on G2.com.

Nicholas T.

Human Resources Director

Small-Business (50 or fewer emp.)

11/8/2021

"Great Service"

5/5

What do you like best about Box Sign?

I love the ease of use with the platform. It has really helped our team in the past year with work from home and the issues associated with the pandemic. It has been a huge help for us over the last year. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

I wish it was easier to separate the files that you have already signed into a separate category. That is really the only gripe I have with an otherwise great platform. Review collected by and hosted on G2.com.