Box Sign Reviews & Product Details

Boost efficiency with reliable e-signing. With millions of documents sent all around the world, SignRequest is the secure, legally binding and affordable e-signature solution.

Seller

Box

Discussions

Box Sign Community

Languages Supported

Danish, German, English, Finnish, French, Hebrew, Hungarian, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish

Solution Type

Best-of-Breed

Overview by

Jennifer de Jong

Pricing

Pricing provided by Box Sign.

Professional

€9.00

Per User Per Month

Business

€15.00

Per User Per Month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 1582 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

Box Sign Integrations

(6)

Integration information sourced from real user reviews.

Box Sign Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Box Sign, and what problem is it built to solve?

Box Sign is used to send documents for electronic signatures, track their progress, and collect completed agreements. It helps replace paper-based signing workflows that involve printing, mailing, scanning, or repeated email follow-ups.

What languages does Box Sign support?

Box Sign supports 16 languages, including Danish, Dutch, English, Finnish, French, and others.

What company sizes and industries is Box Sign the best fit for?

Box Sign’s positive reviewer base is concentrated in smaller organizations, with recurring use across several sectors. The strongest clusters are:

Company size: Small businesses, with mid-market organizations also represented.
Industries: Nonprofit, education, financial services and insurance, and information technology.

How long does it take to implement Box Sign across a team?

Box Sign can be quick to put into use, with under a day the most commonly reported go-live range. Longer rollouts also occur, particularly where implementation takes more planning.

Time to go live	Relative frequency
Under 1 day	Most common
Under 1 month	Less common
1–3 months	Occasional
3–6 months or longer	Uncommon

What customer support options does Box Sign provide, and how do users find the overall support experience?

Support is available through chat, email/help desk, and phone, including access to a live representative 24/7. The support experience is mixed: users describe friendly, helpful service, while others have found it difficult to reach support or resolve account and billing issues.

What is the experience like for teams switching to Box Sign from another tool?

Switching to Box Sign has often been about lowering costs while keeping document signing straightforward for senders and signers. The previous tools named include DocuSign and Dropbox Sign, along with other e-signature services; users describe valuing simpler setup, an easier signing experience for clients, and integrations that fit existing workflows.

What tools and platforms does Box Sign integrate with, and how do these integrations help users get more value from the product?

Box Sign has 1 listed integration: UiPath Process Mining. In everyday workflows, users describe connections with tools such as Google Drive or Workspace, Gmail, Zapier, and Salesforce, helping connect signature requests with document storage and business processes.

What features or capabilities could make Box Sign even more useful?

Box Sign could be more useful with smoother document preparation and more flexibility when a request needs adjustment. Recurring improvement requests include:

Make signature and form-field placement easier, with better sizing, alignment, and automatic field detection.
Expand template controls, including easier duplication and editing of documents or templates.
Allow changes after sending, such as correcting recipients or forwarding a request without rebuilding it.
Improve document organization, bulk handling, and mobile signing and preparation.
Provide more flexible reminders and follow-up options.

Is Box Sign considered safe and secure for handling data?

Users describe Box Sign as a way to handle documents securely and retain a record of signing activity, including audit trails and details about who signed and when. Some also value the signing log as evidence for agreements, while concerns arise around identity verification for higher-assurance use cases and clearer communication about security controls.

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Julian K.

President

Small-Business (50 or fewer emp.)

9/15/2022

"Don't risk your money."

0/5

What do you like best about Box Sign?

I used the product for a trial as part of considering other digital signature products. The price was the attractive part. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

Their billing methods, policies, and customer support could not be worse. The trial required a credit card, the default plan was annual, and they do not send renewal notices. Despite not using their product and providing zero notice of a renewal charge, they charged my card anyway and refused to refund it - citing policy. Compare that to companies like NGrok, who, in the same situation, immediately and happily refunded the errant annual charge, SignRequest doubled down on their refusal. Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

5/31/2022

"Sign Request worked seamlessly with our clients"

5/5

What do you like best about Box Sign?

We used Sign Request for years and found that we could easily create custom contracts that our clients could sign on the fly. And we both received excellent confirmation who signed and when with a real tech log of who the signer is. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

I found it difficult that we could not customize or adjust a contract once we uploaded it. Therefore, if we needed to make a change we had to create the document from scratch and re-create all the fill fields. Review collected by and hosted on G2.com.

Recommendations to others considering Box Sign:

Sign Request is super easy to set up and use. I found it challenging that we could not alter a doc once we uploaded it but it's still a very intuitive and easy to use software that saves time and trees. Review collected by and hosted on G2.com.

What problems is Box Sign solving and how is that benefiting you?

No one has time or energy to print a contract, sign it, scan it, and send back to the sender. SignRequest made a seamless signing process for us and our clients. Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

Originally submitted 11/17/2021

"Relatively ok."

3.5/5

What do you like best about Box Sign?

its functionality as a digi signature for platform Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

1. when I download the signed document, I see this gray box around the signature. i wish there's no gray box but just clean white

2. when i send over the document for signature already and I would like to view the document in the platform, I do not see where are the fields I have created for the recipient to sign and fill up.

3. there was one instance when I have sent the document for signature to 2 stakeholders. One of the stakeholders [lady] received the instructions in a foreign language and the other [gent] in English. The lady received a few docs from me already to sign and everything was in English but the last time it was all in a European language. I had to delete her from my contact list and re-add her once again and that solved the problem. This was not a very good experience as she was so upset she could not understand the instructions.

4. if the default signature is "Draw" instead of the scribbled spelt out name of the recipient as we prefer them to sign/draw their own authentic signature. --> this has not been addressed.

5. we wanted to convert to an annual subscription but your team told us that this impossible. you do not offer annual subscription but only montyly subscription. Review collected by and hosted on G2.com.

Paul D.

Director

Small-Business (50 or fewer emp.)

12/2/2021

"Simple and effective product, does exactly what it says"

5/5

What do you like best about Box Sign?

Easy to implement digital signature requests and management. Upload your PDF document, choose where the signatures are required, write your email message and send to whoever you need the signature from. Then review collected signatures from your dashboard. Great! Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

I'm actually struggling to find a downside to SignRequest to be honest. It occasionally asks me to add a team member when we don't need any extra team members to manage signatures, but that's barely a complaint! Works very smoothly and great value for the cost. Review collected by and hosted on G2.com.

Recommendations to others considering Box Sign:

If you need to implement electronic signatures on a budget, SignRequest is easy to set up and get going with and I cannot recommend it enough. Its subscription model also makes it easy to change to another provider in the future if you have any issues or find it lacks a feature you need (though unless you need something very specific, it should cover most use cases). Review collected by and hosted on G2.com.

What problems is Box Sign solving and how is that benefiting you?

Replaced physical contract signatures and scanning with verifiable electronic signatures. Fantastic for timesaving, this software is now an integral part of our business at a cheaper rate than competitors like DocuSign. Review collected by and hosted on G2.com.

Nicola C.

Business Affairs / Royalties

Small-Business (50 or fewer emp.)

11/15/2021

"SignRequest Review & Feedback"

4/5

What do you like best about Box Sign?

The easiness of the platform, it is easy to set up and sign agreements. Pleasant UI as well. Overall, I like SignRequest. I do like that I have a ready-made Excel spreadsheet to download but it could do with some work. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

I strongly dislike the fact that it keeps taking me back to a template that I don't want to use after I send an agreement. I would rather it took me to the templates page. The resizing of text fields is clunky and at times unusable. The Excel signers and normal document export also needs some adjustments, please separate each signer into their own field. Review collected by and hosted on G2.com.

Stephanie M. C.

Founder / Owner

Small-Business (50 or fewer emp.)

11/8/2021

"Easy to Get Started, Simple to Use"

4/5

What do you like best about Box Sign?

SignRequest provides a basic function all businesses need - online signing of documents. The interface is clean and uncluttered - which makes it simple to use. There is a feature I find myself needing, which is not available yet, but I imagine the platform will continue to offer expanded features as time goes on. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

The only downside is a missing feature - the ability to create a direct link (to embed in an email, for example) to an unsigned document. The platform does have a terrific, customizable reminder feature but when checking in with a customer, I like to be able to direct them, in my communication, where to go RIGHT THEN FROM THE EMAIL rather than write, "look out for the reminder emails from SignRequest." Review collected by and hosted on G2.com.

What problems is Box Sign solving and how is that benefiting you?

I am solving the problem of asking customers to sign a PDF I sent them, figure out how to scan it or take a photo, and get it back to me. SignRequest eliminates several steps and sends reminders plus tracks views, etc, so I can see if a customer received their email and looked at the document. Review collected by and hosted on G2.com.

Crystal R.

Sales manager

Small-Business (50 or fewer emp.)

Originally submitted 10/22/2020

"Gives Me More Availability To Locations Previously Unavailable"

5/5

What do you like best about Box Sign?

I can reach out to customers to sign paperwork when they cannot make it to the office. Allows me to work with customers from different states, saving them money and time. New software continues to make things easier for myself and my customers. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

I have not had any issues with it besides some signatures that I have needed in some of the tighter areas on the small side, or it doesn't line up correctly. Everything sends as it should and is always sent to my email quickly after being signed. The update has alleviated this particular issue, Review collected by and hosted on G2.com.

Recommendations to others considering Box Sign:

Definitely download sign request for all your e-sign needs. It will make getting signed documents back promptly. It is simple to use and has a free and upgraded version. Review collected by and hosted on G2.com.

What problems is Box Sign solving and how is that benefiting you?

We are allowing our customers to sign much-needed documents in the comfort and safety of their own homes. It is allowing us to expand our clientele base to other locations that were not previously available. Review collected by and hosted on G2.com.

Joe D.

Automotive Sales Director

Small-Business (50 or fewer emp.)

Originally submitted 10/11/2021

"The only digital signing service I use"

5/5

What do you like best about Box Sign?

Quick uploading of my Orders to be signed. Add a note and send. Signed orders come right to my email. It's perfect. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

Nothing. Does everything I need it to for acquiring signed orders. Review collected by and hosted on G2.com.

Yash R.

Software Engineer

Small-Business (50 or fewer emp.)

1/25/2022

"Best tool to get your document signed digitally !"

4.5/5

What do you like best about Box Sign?

Sign request is really great tool to get all of the documents digitally signed, it provides customization, custom branding options, API's service with a good collection of templates! Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

since we are sending documents to each user individually sometimes when we are sending bulk documents to individual users it gets really hard to manage and track the documents. Review collected by and hosted on G2.com.

Verified User in Executive Office

Small-Business (50 or fewer emp.)

Originally submitted 8/12/2021

"2 Yrs. Using SignRequest"

5/5

What do you like best about Box Sign?

I love the convenience of electronic signatures, as it eliminates person-to-person meetings. It helps in the housing industry when people are moving from out of state. It eliminates missing signatures, snail-mail, and the purchasing of stamps. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

I am not fond of the prep time it takes to get the paperwork ready. Especially when there is a lot of paperwork to sign, it would be nice if Sign Request could predict where signatures are needed, and we just adjust who is required to sign on that part. I don't like the blue signatures, as it makes it extremely hard to read when trying to print off paper documents. I also have a hard time with the size of signatures and text. I wish there were a way for the person to pick the font size. Sometimes the text is way too small and is difficult to read. Review collected by and hosted on G2.com.