Box Sign Reviews & Product Details

Boost efficiency with reliable e-signing. With millions of documents sent all around the world, SignRequest is the secure, legally binding and affordable e-signature solution.

Seller

Box

Discussions

Box Sign Community

Languages Supported

Danish, German, English, Finnish, French, Hebrew, Hungarian, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish

Solution Type

Best-of-Breed

Overview by

Jennifer de Jong

Pricing

Pricing provided by Box Sign.

Professional

€9.00

Per User Per Month

Business

€15.00

Per User Per Month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 1582 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

Box Sign Integrations

(6)

Integration information sourced from real user reviews.

Box Sign Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Box Sign, and what problem is it built to solve?

Box Sign is used to send documents for electronic signatures, track their progress, and collect completed agreements. It helps replace paper-based signing workflows that involve printing, mailing, scanning, or repeated email follow-ups.

What languages does Box Sign support?

Box Sign supports 16 languages, including Danish, Dutch, English, Finnish, French, and others.

What company sizes and industries is Box Sign the best fit for?

Box Sign’s positive reviewer base is concentrated in smaller organizations, with recurring use across several sectors. The strongest clusters are:

Company size: Small businesses, with mid-market organizations also represented.
Industries: Nonprofit, education, financial services and insurance, and information technology.

How long does it take to implement Box Sign across a team?

Box Sign can be quick to put into use, with under a day the most commonly reported go-live range. Longer rollouts also occur, particularly where implementation takes more planning.

Time to go live	Relative frequency
Under 1 day	Most common
Under 1 month	Less common
1–3 months	Occasional
3–6 months or longer	Uncommon

What customer support options does Box Sign provide, and how do users find the overall support experience?

Support is available through chat, email/help desk, and phone, including access to a live representative 24/7. The support experience is mixed: users describe friendly, helpful service, while others have found it difficult to reach support or resolve account and billing issues.

What is the experience like for teams switching to Box Sign from another tool?

Switching to Box Sign has often been about lowering costs while keeping document signing straightforward for senders and signers. The previous tools named include DocuSign and Dropbox Sign, along with other e-signature services; users describe valuing simpler setup, an easier signing experience for clients, and integrations that fit existing workflows.

What tools and platforms does Box Sign integrate with, and how do these integrations help users get more value from the product?

Box Sign has 1 listed integration: UiPath Process Mining. In everyday workflows, users describe connections with tools such as Google Drive or Workspace, Gmail, Zapier, and Salesforce, helping connect signature requests with document storage and business processes.

What features or capabilities could make Box Sign even more useful?

Box Sign could be more useful with smoother document preparation and more flexibility when a request needs adjustment. Recurring improvement requests include:

Make signature and form-field placement easier, with better sizing, alignment, and automatic field detection.
Expand template controls, including easier duplication and editing of documents or templates.
Allow changes after sending, such as correcting recipients or forwarding a request without rebuilding it.
Improve document organization, bulk handling, and mobile signing and preparation.
Provide more flexible reminders and follow-up options.

Is Box Sign considered safe and secure for handling data?

Users describe Box Sign as a way to handle documents securely and retain a record of signing activity, including audit trails and details about who signed and when. Some also value the signing log as evidence for agreements, while concerns arise around identity verification for higher-assurance use cases and clearer communication about security controls.

G2 reviews are authentic and verified.

Here's how.

Gabriela d.

entrepreneur

Small-Business (50 or fewer emp.)

Originally submitted 10/18/2021

"Awesome tool!"

5/5

What do you like best about Box Sign?

The practicality, is very dynamic and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

Nothing that I can remember right now... Review collected by and hosted on G2.com.

Suraj D.

Marketing Consultant

Small-Business (50 or fewer emp.)

5/11/2021

"A wonderful electronic signature solution"

5/5

What do you like best about Box Sign?

SignRequest is simplistic, easy to use and also has a great user interface.

The fact that we can split up the signs into different types of teams makes it absolutely fantastic and flexible, it's super useful for splitting up documents that may need a one-off sign. It also has a template feature which enables people to send pre-filled templates documents.

It's integration with Zapier is probably one of it's best features, you can use it in automated workflows and it makes sending documents super easy.

It also offers the ability to get "signatures" only, so that way, people cannot insert their name as a text and the signature looks more authentic. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

Not much, but I would say that the support is a bit difficult to contact as it's not got a defined telephone number and more of a ticketing system, but I rarely need to get in touch with them as the platform is super easy to use and their knowledge base covers a lot of different things. Review collected by and hosted on G2.com.

What problems is Box Sign solving and how is that benefiting you?

The YouTube series on SignRequest covers most basic features, if there is anything more advanced or more specific to our needs then I need to work with SignRequest. They have an API feature which enables them to tailor around specific company needs, this is something I've enquired about in the past but not yet used. Review collected by and hosted on G2.com.

Verified User in Insurance

Small-Business (50 or fewer emp.)

8/12/2021

"Great alternative to docusign"

4.5/5

What do you like best about Box Sign?

It works just as good as docusign. The only thing I would say Is sometimes even when you make the field smaller the text is huge when they fill it in. If they would make the text not as big or an option to actually make it smaller that would be great. Besides that it works just like the other alternatives but it is more affordable Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

The only issue I've ever had really is the text being big on the fields. It just looks funny when the form is filled out Review collected by and hosted on G2.com.

Nucleo S.

Small-Business (50 or fewer emp.)

5/11/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Review"

4/5

What do you like best about Box Sign?

SSO, affordable and easy enough to use. Works well for small team and can zap to cloud storage. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

Wish that it can integrate with other cloud systems so that we can do better contract signing. For example Autotask. Loading templates can be quite challenging at times. And there is a limit on how many parties to sign for the documents. Review collected by and hosted on G2.com.

What problems is Box Sign solving and how is that benefiting you?

Getting forms filled up and then store directly to cloud storage upon signing. This has helped to cut off a lot of paperwork e.g. staff onboarding forms or even with our customers' user setup forms. It has smoothened our communication with clients as well and also make us look more professional. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate

Small-Business (50 or fewer emp.)

Originally submitted 10/15/2021

"Ease of use with many extra features!"

5/5

What do you like best about Box Sign?

Super easy interface to navigate thru, quick document upload and excellent customer service. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

Wish there were more people on the platform Review collected by and hosted on G2.com.

Recommendations to others considering Box Sign:

Give it a try, it is a smoother experience than some of the other digital signature platforms on the market. Review collected by and hosted on G2.com.

What problems is Box Sign solving and how is that benefiting you?

Quick turn around time on getting contracts signed. The more people I send a sign request to, the more people become acquainted with the brand versus other competitors. Review collected by and hosted on G2.com.

Verified User in Farming

Small-Business (50 or fewer emp.)

Originally submitted 11/23/2021

"Easy to Use, Cost Effective Professional Service!"

5/5

What do you like best about Box Sign?

It's compatible with Google docs and very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

I haven't found anything I dislike! The software/app is straightforward to use, and the pricing couldn't get any better, with ten free contracts a month! 😀 Review collected by and hosted on G2.com.

Verified User in Insurance

Small-Business (50 or fewer emp.)

9/6/2021

"No support on refunds or accounts"

0/5

What do you like best about Box Sign?

Only the fact that I can send a document to be signed. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

No one can help you accept support. We needed a refund, they send a credit note, but no refund. 3 months later, and we are still struggling. I ask numerous times to be put in touch with accounts; they just keep telling me payment has been made, but they don't send me proof of payment. Shocking service!! I will not recommend it. Review collected by and hosted on G2.com.

Daphne V.

Executive Director

Small-Business (50 or fewer emp.)

9/24/2021

"Seamless!"

5/5

What do you like best about Box Sign?

SignRequest allows me to seamlessly send documents that I need signed! Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

I don't have any feedback thus far about dislikes. Review collected by and hosted on G2.com.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

Originally submitted 8/12/2021

"SignRequest is perfect for rental property"

5/5

What do you like best about Box Sign?

SignRequest is very intuitive and offers exactly what I need for electronic signatures for the right price. Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

I haven't identified any drawbacks yet as it has met all expectations. Review collected by and hosted on G2.com.

Verified User in Media Production

Mid-Market (51-1000 emp.)

10/18/2021

"SignRequest is a best tool for signing documents for persons who are working remotely."

5/5

What do you like best about Box Sign?

It is a more manageable and rapid tool to use Review collected by and hosted on G2.com.

What do you dislike about Box Sign?

Delay when network is not good but also not being possible to send many documents once Review collected by and hosted on G2.com.

Recommendations to others considering Box Sign:

I recommend them to use it because it is an excellent tool that helps to work rapidly and easily. Review collected by and hosted on G2.com.

What problems is Box Sign solving and how is that benefiting you?

With sign request, social distancing is possible while working remotely.No need of hard copies and this help to save money and time Review collected by and hosted on G2.com.