G2 reviewers report that Zenoti excels in offering a comprehensive range of features, making it a powerful tool for managing various aspects of a salon or spa. Users appreciate the ability to schedule appointments easily and the extensive reporting capabilities, although they note that the system's complexity may require a learning period.
Users say Boulevard stands out for its user-friendly interface, which many find easy to navigate. Reviewers highlight the organized layout and the luxury feel of the program, making it simple for clients to book appointments and access their profiles.
According to verified reviews, Zenoti's customer support is highly rated, with users mentioning that the support team is responsive and helpful, especially during the initial learning curve. This support is crucial for users who may feel overwhelmed by the software's many features.
Reviewers mention that Boulevard's customer service is also commendable, with users appreciating the quick responses and assistance provided. This level of support contributes to a positive user experience, particularly for small businesses looking for reliable help.
G2 reviewers highlight that while Zenoti has a higher overall satisfaction score, Boulevard offers a smoother setup experience. Users find Boulevard's implementation process straightforward, which can be a significant advantage for businesses looking to get started quickly.
Users report that Zenoti's advanced features, such as detailed inventory management and billing capabilities, are impressive but may be more than what some smaller businesses need. In contrast, Boulevard's simpler approach may appeal to those who prioritize ease of use over extensive functionality.
Pricing
Entry-Level Pricing
Boulevard
Essentials
Starting at $158.00
Per Month
For small teams with simple operations. Run your business while staying on schedule and delivering best-in-class service.