# Boulevard vs Zenoti Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Zenoti excels in offering a comprehensive range of features, making it a powerful tool for managing various aspects of a salon or spa. Users appreciate the ability to schedule appointments easily and the extensive reporting capabilities, although they note that the system's complexity may require a learning period.
- **Users say** Boulevard stands out for its user-friendly interface, which many find easy to navigate. Reviewers highlight the organized layout and the luxury feel of the program, making it simple for clients to book appointments and access their profiles.
- **According to verified reviews** , Zenoti's customer support is highly rated, with users mentioning that the support team is responsive and helpful, especially during the initial learning curve. This support is crucial for users who may feel overwhelmed by the software's many features.
- **Reviewers mention** that Boulevard's customer service is also commendable, with users appreciating the quick responses and assistance provided. This level of support contributes to a positive user experience, particularly for small businesses looking for reliable help.
- **G2 reviewers highlight** that while Zenoti has a higher overall satisfaction score, Boulevard offers a smoother setup experience. Users find Boulevard's implementation process straightforward, which can be a significant advantage for businesses looking to get started quickly.
- **Users report** that Zenoti's advanced features, such as detailed inventory management and billing capabilities, are impressive but may be more than what some smaller businesses need. In contrast, Boulevard's simpler approach may appeal to those who prioritize ease of use over extensive functionality.



| | Boulevard | Zenoti | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 100 | 276 | 
| **Largest Market Segment** | Small-Business (81.9% of reviews) | Small-Business (81.3% of reviews) | 
| **Entry Level Price** | Starting at $158.00 Per Month | No pricing available | 

---
## Top Pros & Cons

### Boulevard

Pros:
- Ease of Use (19 reviews)
- Booking Ease (9 reviews)

Cons:
- Missing Features (7 reviews)
- Communication Issues (4 reviews)

### Zenoti

Pros:
- Customer Support (45 reviews)
- Features (31 reviews)

Cons:
- Complex Setup (14 reviews)
- Complexity (13 reviews)

---
## Ratings Comparison
| Rating | Boulevard | Zenoti | 
|---|---|---|
  | **Meets Requirements** | 8.5 (80 reviews) | 8.8 (230 reviews) | 
  | **Ease of Use** | 9.0 (81 reviews) | 8.2 (235 reviews) | 
  | **Ease of Setup** | 9.2 (60 reviews) | 7.6 (200 reviews) | 
  | **Ease of Admin** | 8.7 (48 reviews) | 8.2 (156 reviews) | 
  | **Quality of Support** | 8.7 (77 reviews) | 9.0 (228 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (47 reviews) | 9.0 (155 reviews) | 
  | **Product Direction (% positive)** | 8.9 (72 reviews) | 9.0 (223 reviews) | 

---
## Pricing

### Boulevard

#### Entry-Level Pricing

Plan: Essentials

Price: Starting at $158.00 Per Month

Description: For small teams with simple operations. Run your business while staying on schedule and delivering best-in-class service.

Key Features:
- Online Booking
- Precision Scheduling™
- Business dashboard

[Browse all 5 editions](https://www.g2.com/products/boulevard-labs-inc-boulevard/pricing)

#### Free Trial

No

### Zenoti

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Spa and Salon Management

| Product | Score | Reviews |
|---|---|---|
| **Boulevard** | 8.4/10 | 56 |
| **Zenoti** | 8.7/10 | 114 |

#### Business Administration - Spa Management

| Feature | Boulevard | Zenoti | 
|---|---|---|
| **Inventory Management** | 8.0 (47 reviews) | 8.5 (94 reviews) | 
| **Billing & Sales** | 8.5 (49 reviews) | 9.1 (95 reviews) | 
| **Employee Management** | 8.2 (47 reviews) | 8.7 (97 reviews) | 

#### Marketing - Spa Management

| Feature | Boulevard | Zenoti | 
|---|---|---|
| **Membership** | 8.4 (39 reviews) | 8.7 (82 reviews) | 
| **Social Review** | Feature Not Available | 8.3 (84 reviews) | 
| **Automated Campaigns** | 8.4 (41 reviews) | 8.6 (84 reviews) | 

#### Guest Experience - Spa Management

| Feature | Boulevard | Zenoti | 
|---|---|---|
| **Scheduling** | 9.0 (53 reviews) | 9.1 (107 reviews) | 
| **Surveys** | 8.1 (40 reviews) | 8.5 (77 reviews) | 
| **Customer Trends** | 8.5 (42 reviews) | 8.7 (82 reviews) | 

### Proactive Notification

| Product | Score | Reviews |
|---|---|---|
| **Boulevard** | 9.0/10 | 25 |
| **Zenoti** | N/A | N/A |

#### Messaging Channels

| Feature | Boulevard | Zenoti | 
|---|---|---|
| **SMS Messaging** | 9.2 (19 reviews) | Not enough data | 
| **Email** | 9.6 (21 reviews) | Not enough data | 
| **Voice Messaging** | Feature Not Available | Not enough data | 
| **Two way messaging** | 9.4 (17 reviews) | Not enough data | 

#### Administration

| Feature | Boulevard | Zenoti | 
|---|---|---|
| **Scheduling** | 9.2 (19 reviews) | Not enough data | 
| **Triggered Notifications** | 8.3 (18 reviews) | Not enough data | 
| **Segmentation** | 8.7 (13 reviews) | Not enough data | 
| **Integrations** | 8.3 (14 reviews) | Not enough data | 

### Medical Spa

| Product | Score | Reviews |
|---|---|---|
| **Boulevard** | 8.0/10 | 18 |
| **Zenoti** | 8.5/10 | 117 |

#### Business Management

| Feature | Boulevard | Zenoti | 
|---|---|---|
| **Inventory Management** | 7.8 (18 reviews) | 8.4 (101 reviews) | 
| **Merchant Services** | 9.5 (18 reviews) | 8.7 (105 reviews) | 
| **Appointment Scheduling** | 9.9 (18 reviews) | 9.2 (112 reviews) | 
| **Employee Management** | 8.5 (18 reviews) | 8.7 (107 reviews) | 

#### Marketing

| Feature | Boulevard | Zenoti | 
|---|---|---|
| **Client Communications** | 9.0 (18 reviews) | 8.5 (108 reviews) | 
| **Loyalty Management** | 8.2 (17 reviews) | 8.5 (101 reviews) | 
| **CRM** | 8.0 (18 reviews) | 8.5 (104 reviews) | 

#### Practice Management

| Feature | Boulevard | Zenoti | 
|---|---|---|
| **Patient Records** | 9.3 (18 reviews) | 8.6 (110 reviews) | 
| **Photo Management** | 8.6 (18 reviews) | 8.4 (98 reviews) | 
| **E-Prescribing and Lab Orders** | 5.0 (16 reviews) | Feature Not Available | 
| **Patient Portal** | 8.0 (18 reviews) | 8.5 (98 reviews) | 
| **Insurance Billing** | 5.4 (15 reviews) | Feature Not Available | 

#### Platform Tools

| Feature | Boulevard | Zenoti | 
|---|---|---|
| **Reporting and Analytics** | 7.5 (17 reviews) | 8.6 (107 reviews) | 
| **Healthtech Integrations** | 6.8 (17 reviews) | 8.2 (87 reviews) | 
| **Mobile App** | 8.3 (17 reviews) | 8.1 (98 reviews) | 

---
## Categories
**Shared Categories (2):** [Medical Spa Software](https://www.g2.com/categories/medical-spa), [Spa and Salon Management Software](https://www.g2.com/categories/spa-and-salon-management)

**Unique to Boulevard (1):** [Proactive Notification Software](https://www.g2.com/categories/proactive-notification)



---
## Reviewer Demographics

### By Company Size

| Segment | Boulevard | Zenoti | 
|---|---|---|
| **Small-Business** | 81.9% | 81.3% | 
| **Mid-Market** | 17.0% | 17.2% | 
| **Enterprise** | 1.1% | 1.5% | 

### By Industry

#### Boulevard

- **Health, Wellness and Fitness:** 30.9%
- **Consumer Services:** 19.1%
- **Medical Practice:** 17.0%
- **Cosmetics:** 14.9%
- **Retail:** 5.3%
- **Apparel & Fashion:** 3.2%
- **Accounting:** 2.1%
- **Wholesale:** 1.1%
- **Marketing and Advertising:** 1.1%
- **Individual & Family Services:** 1.1%
- **Other:** 4.3%

#### Zenoti

- **Health, Wellness and Fitness:** 31.3%
- **Medical Practice:** 29.1%
- **Consumer Services:** 12.7%
- **Cosmetics:** 9.3%
- **Retail:** 3.0%
- **Alternative Medicine:** 3.0%
- **Hospitality:** 3.0%
- **Hospital & Health Care:** 2.2%
- **Accounting:** 1.1%
- **Marketing and Advertising:** 0.7%
- **Other:** 4.5%

---
## Alternatives

### Alternatives to Boulevard

- [Mangomint](https://www.g2.com/products/mangomint/reviews) — 4.9/5 stars (96 reviews)
- [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews)
- [Mindbody](https://www.g2.com/products/mindbody/reviews) — 3.7/5 stars (512 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6855 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1543 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)
- [NiCE CXone](https://www.g2.com/products/nice-cxone/reviews) — 4.3/5 stars (1730 reviews)
- [Textedly](https://www.g2.com/products/textedly/reviews) — 4.6/5 stars (1336 reviews)
- [OneSignal](https://www.g2.com/products/onesignal/reviews) — 4.7/5 stars (1181 reviews)

### Alternatives to Zenoti

- [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews)
- [Mindbody](https://www.g2.com/products/mindbody/reviews) — 3.7/5 stars (512 reviews)
- [Mangomint](https://www.g2.com/products/mangomint/reviews) — 4.9/5 stars (96 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.8/5 stars (301 reviews)
- [Meevo](https://www.g2.com/products/meevo/reviews) — 3.5/5 stars (43 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) — 4.7/5 stars (409 reviews)
- [Phorest Salon Software](https://www.g2.com/products/phorest-salon-software/reviews) — 4.4/5 stars (30 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (336 reviews)
- [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) — 4.7/5 stars (281 reviews)

---
## Top Discussions

### Boulevard

No discussions available for this product.

### Zenoti

- Title: [Is Zenoti cloud-based?](https://www.g2.com/discussions/is-zenoti-cloud-based) — 1 comment
  > **Top comment:** "Yes, Zenoti is cloud-based."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/boulevard-labs-inc-boulevard-vs-zenoti)