# Boulevard vs Zenoti Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Zenoti excels in understanding the unique needs of the salon and spa industry, with users highlighting its comprehensive features for **appointment flow** and **reporting**. This tailored approach makes it a preferred choice for many businesses looking for an all-in-one solution.
- **Users say** Boulevard offers a very user-friendly experience, with many praising its **ease of learning** and the ability to manage multiple tasks within a single platform. This cohesive functionality has been a game-changer for studios that previously relied on separate systems.
- **According to verified reviews** , Zenoti's implementation process is notably efficient, with users appreciating the intuitive onboarding that allows them to consolidate their operations into one platform. This is particularly beneficial for businesses that have struggled with managing multiple systems in the past.
- **Reviewers mention** that while Boulevard is praised for its customer service and reporting capabilities, Zenoti outshines it in terms of **quality of support** , with users rating it highly for responsiveness and helpfulness when issues arise.
- **G2 reviewers highlight** that Zenoti's robust features for **billing and sales** management are a significant advantage, with users noting that it simplifies financial processes, which is crucial for maintaining profitability in the competitive spa and salon market.
- **Users report** that Boulevard's strengths lie in its **client communications** and **appointment scheduling** , with many finding these features to be exceptionally well-designed. However, Zenoti's broader feature set and ongoing updates make it a more versatile option for businesses looking to grow.



| | Boulevard | Zenoti | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 100 | 284 | 
| **Largest Market Segment** | Small-Business (81.9% of reviews) | Small-Business (81.8% of reviews) | 
| **Entry Level Price** | Starting at $158.00 Per Month | No pricing available | 

---
## Top Pros & Cons

### Boulevard

Pros:
- Ease of Use (19 reviews)
- Booking Ease (9 reviews)

Cons:
- Missing Features (7 reviews)
- Communication Issues (4 reviews)

### Zenoti

Pros:
- Customer Support (45 reviews)
- Features (31 reviews)

Cons:
- Complex Setup (14 reviews)
- Complexity (13 reviews)

---
## Ratings Comparison
| Rating | Boulevard | Zenoti | 
|---|---|---|
  | **Meets Requirements** | 8.5 (80 reviews) | 8.9 (237 reviews) | 
  | **Ease of Use** | 9.0 (81 reviews) | 8.2 (242 reviews) | 
  | **Ease of Setup** | 9.2 (60 reviews) | 7.5 (207 reviews) | 
  | **Ease of Admin** | 8.7 (48 reviews) | 8.2 (157 reviews) | 
  | **Quality of Support** | 8.7 (77 reviews) | 9.0 (235 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (47 reviews) | 9.0 (156 reviews) | 
  | **Product Direction (% positive)** | 8.9 (72 reviews) | 9.0 (230 reviews) | 

---
## Pricing

### Boulevard

#### Entry-Level Pricing

Plan: Essentials

Price: Starting at $158.00 Per Month

Description: For small teams with simple operations. Run your business while staying on schedule and delivering best-in-class service.

Key Features:
- Online Booking
- Precision Scheduling™
- Business dashboard

[Browse all 5 editions](https://www.g2.com/products/boulevard-labs-inc-boulevard/pricing)

#### Free Trial

No

### Zenoti

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Spa and Salon Management

| Product | Score | Reviews |
|---|---|---|
| **Boulevard** | 8.4/10 | 56 |
| **Zenoti** | 8.7/10 | 122 |

#### Business Administration - Spa Management

| Feature | Boulevard | Zenoti | 
|---|---|---|
| **Inventory Management** | 8.0 (47 reviews) | 8.5 (95 reviews) | 
| **Billing & Sales** | 8.5 (49 reviews) | 9.1 (98 reviews) | 
| **Employee Management** | 8.2 (47 reviews) | 8.8 (99 reviews) | 

#### Marketing - Spa Management

| Feature | Boulevard | Zenoti | 
|---|---|---|
| **Membership** | 8.4 (39 reviews) | 8.7 (84 reviews) | 
| **Social Review** | Feature Not Available | 8.3 (84 reviews) | 
| **Automated Campaigns** | 8.4 (41 reviews) | 8.6 (86 reviews) | 

#### Guest Experience - Spa Management

| Feature | Boulevard | Zenoti | 
|---|---|---|
| **Scheduling** | 9.0 (53 reviews) | 9.1 (113 reviews) | 
| **Surveys** | 8.1 (40 reviews) | 8.5 (77 reviews) | 
| **Customer Trends** | 8.5 (42 reviews) | 8.8 (84 reviews) | 

### Proactive Notification

| Product | Score | Reviews |
|---|---|---|
| **Boulevard** | 9.0/10 | 25 |
| **Zenoti** | N/A | N/A |

#### Messaging Channels

| Feature | Boulevard | Zenoti | 
|---|---|---|
| **SMS Messaging** | 9.2 (19 reviews) | Not enough data | 
| **Email** | 9.6 (21 reviews) | Not enough data | 
| **Voice Messaging** | Feature Not Available | Not enough data | 
| **Two way messaging** | 9.4 (17 reviews) | Not enough data | 

#### Administration

| Feature | Boulevard | Zenoti | 
|---|---|---|
| **Scheduling** | 9.2 (19 reviews) | Not enough data | 
| **Triggered Notifications** | 8.3 (18 reviews) | Not enough data | 
| **Segmentation** | 8.7 (13 reviews) | Not enough data | 
| **Integrations** | 8.3 (14 reviews) | Not enough data | 

### Medical Spa

| Product | Score | Reviews |
|---|---|---|
| **Boulevard** | 8.0/10 | 18 |
| **Zenoti** | 8.5/10 | 118 |

#### Business Management

| Feature | Boulevard | Zenoti | 
|---|---|---|
| **Inventory Management** | 7.8 (18 reviews) | 8.4 (101 reviews) | 
| **Merchant Services** | 9.5 (18 reviews) | 8.7 (106 reviews) | 
| **Appointment Scheduling** | 9.9 (18 reviews) | 9.2 (113 reviews) | 
| **Employee Management** | 8.5 (18 reviews) | 8.7 (107 reviews) | 

#### Marketing

| Feature | Boulevard | Zenoti | 
|---|---|---|
| **Client Communications** | 9.0 (18 reviews) | 8.5 (108 reviews) | 
| **Loyalty Management** | 8.2 (17 reviews) | 8.5 (101 reviews) | 
| **CRM** | 8.0 (18 reviews) | 8.5 (104 reviews) | 

#### Practice Management

| Feature | Boulevard | Zenoti | 
|---|---|---|
| **Patient Records** | 9.3 (18 reviews) | 8.6 (110 reviews) | 
| **Photo Management** | 8.6 (18 reviews) | 8.4 (98 reviews) | 
| **E-Prescribing and Lab Orders** | 5.0 (16 reviews) | Feature Not Available | 
| **Patient Portal** | 8.0 (18 reviews) | 8.5 (98 reviews) | 
| **Insurance Billing** | 5.4 (15 reviews) | Feature Not Available | 

#### Platform Tools

| Feature | Boulevard | Zenoti | 
|---|---|---|
| **Reporting and Analytics** | 7.5 (17 reviews) | 8.6 (107 reviews) | 
| **Healthtech Integrations** | 6.8 (17 reviews) | 8.2 (87 reviews) | 
| **Mobile App** | 8.3 (17 reviews) | 8.1 (98 reviews) | 

---
## Categories
**Shared Categories (2):** [Medical Spa Software](https://www.g2.com/categories/medical-spa), [Spa and Salon Management Software](https://www.g2.com/categories/spa-and-salon-management)

**Unique to Boulevard (1):** [Proactive Notification Software](https://www.g2.com/categories/proactive-notification)



---
## Reviewer Demographics

### By Company Size

| Segment | Boulevard | Zenoti | 
|---|---|---|
| **Small-Business** | 81.9% | 81.8% | 
| **Mid-Market** | 17.0% | 16.8% | 
| **Enterprise** | 1.1% | 1.4% | 

### By Industry

#### Boulevard

- **Health, Wellness and Fitness:** 30.9%
- **Consumer Services:** 19.1%
- **Medical Practice:** 17.0%
- **Cosmetics:** 14.9%
- **Retail:** 5.3%
- **Apparel & Fashion:** 3.2%
- **Accounting:** 2.1%
- **Wholesale:** 1.1%
- **Marketing and Advertising:** 1.1%
- **Individual & Family Services:** 1.1%
- **Other:** 4.3%

#### Zenoti

- **Health, Wellness and Fitness:** 32.4%
- **Medical Practice:** 28.4%
- **Consumer Services:** 13.1%
- **Cosmetics:** 9.1%
- **Retail:** 2.9%
- **Alternative Medicine:** 2.9%
- **Hospitality:** 2.9%
- **Hospital & Health Care:** 2.2%
- **Accounting:** 1.1%
- **Marketing and Advertising:** 0.7%
- **Other:** 4.4%

---
## Alternatives

### Alternatives to Boulevard

- [Mangomint](https://www.g2.com/products/mangomint/reviews) — 4.9/5 stars (98 reviews)
- [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews)
- [Mindbody](https://www.g2.com/products/mindbody/reviews) — 3.7/5 stars (518 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6946 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1548 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)
- [NiCE CXone](https://www.g2.com/products/nice-cxone/reviews) — 4.3/5 stars (1730 reviews)
- [Textedly](https://www.g2.com/products/textedly/reviews) — 4.6/5 stars (1343 reviews)
- [OneSignal](https://www.g2.com/products/onesignal/reviews) — 4.7/5 stars (1195 reviews)

### Alternatives to Zenoti

- [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews)
- [Mindbody](https://www.g2.com/products/mindbody/reviews) — 3.7/5 stars (518 reviews)
- [Mangomint](https://www.g2.com/products/mangomint/reviews) — 4.9/5 stars (98 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (304 reviews)
- [Meevo](https://www.g2.com/products/meevo/reviews) — 3.5/5 stars (43 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) — 4.7/5 stars (409 reviews)
- [Phorest Salon Software](https://www.g2.com/products/phorest-salon-software/reviews) — 4.4/5 stars (30 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (338 reviews)
- [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) — 4.7/5 stars (282 reviews)

---
## Top Discussions

### Boulevard

No discussions available for this product.

### Zenoti

- Title: [Is Zenoti cloud-based?](https://www.g2.com/discussions/is-zenoti-cloud-based) — 1 comment
  > **Top comment:** "Yes, Zenoti is cloud-based."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/boulevard-labs-inc-boulevard-vs-zenoti)