Botsplash is a B2B, omni-channel conversation platform designed to connect businesses with their target customers in a single web-based platform. Using Botsplash, companies experience increased efficiency, generate higher quality leads, and realize higher sales. Our platform is powered with Machine Learning/NLP modules to facilitate automated responses, routing, and escalations as well as live chat and SMS text. Thus, it is a perfect balance between live chat and automated bots.