The UI is really easy to use and everything is understandable. Sometimes it’s a bit hard to find what I need, but the search bar is really helpful for that. My only real issue with the UI is the connections between nodes: sometimes when I remove connections, I can still see them, but after I refresh, everything I removed disappears.

Performance is good, and publishing is fast. Most of the time it takes around 30 seconds, so I’d say it’s solid. I don’t really use integrations; the only one I use is my Excel tables, and it works perfectly with my code.

On pricing, I think the package-deal pricing is fine, but it would be better if you got +$5 to your AI usage instead of staying at the default $5. The AI (Autonomus nodes) is good, but not perfect. For example, if I load product information with more than 10–15 products, sometimes the AI makes hallucinations.

I haven’t really used the customer support because I can find everything through the search bar, and almost all the cards have descriptions and videos. I needed almost 1 month the understand everything. Review collected by and hosted on G2.com.

Sometimes it’s hard to limit what the user can do in the chat, but maybe it’s my fault—I’m not really sure how to set those limits. For example, if I only have a single choice, I want to lock the message option because otherwise the bot goes back to the first node and starts the conversation again. Review collected by and hosted on G2.com.

I use Botpress to make chatbots work on my Instagram page and other platforms. It's a great tool because it's easy to deploy chatbots with no hard work. I find Botpress easy to understand, make bots, and deploy them. It includes a guide, and in just one day, by clicking a few things, I was able to get a bot working. It's pretty easy to make bots once you understand it, and now, I can monetize my skills and make money, which I'm considering doing. Review collected by and hosted on G2.com.

Once I provided a script to Botpress and deployed the bot to my Instagram page, after deploying when I tested it with another account, it was not responding perfectly. You should improve the WhatsApp integration to deploy bots faster; many people need it, I guess. Review collected by and hosted on G2.com.

I use Botpress to build a community platform for my village and have found its visual builder genuinely accessible. I appreciate the Execute Code cards and integrations, especially with Messenger or WhatsApp, as they allow me to build real in-production features for underserved users on low-data connections. Additionally, I find the Messenger and WhatsApp bundles to be cheaper, which helps workflows function efficiently on low data. The setup of Botpress was also very easy. Review collected by and hosted on G2.com.

Debugging can be tricky at times. Things like Find Records filters being sensitive to trailing spaces or case and figuring out which toggles need to be on (Download Media, for instance). Review collected by and hosted on G2.com.

I like that Botpress is simple to use. It's easy to use regardless of whether I'm using a standard node or an autonomous node. Connecting the nodes is straightforward, and I can easily identify if there's a problem. The standard node is powerful for me as I use it a lot to integrate with other applications like Resend, Twilio, and WhatsApp API, and I also need to execute codes. The autonomous node helps in generating conversations on the chatbot. The initial setup of Botpress was very easy. Review collected by and hosted on G2.com.

I still fail to connect the workflows. Let's say I want to have a separate workflow for a quotation system and one for a price system to work together. It has been difficult to connect these flows as I created them separately. Review collected by and hosted on G2.com.

Botpress makes it easy to build chatbots and integrate them into WordPress sites. Adding official sources for responses is straightforward, ensuring accurate and trustworthy communication. As a generative AI tool, it efficiently answers citizens’ questions about procedures, services, and regulations on transparency and access to information, using clear language for people without legal expertise.

The platform is fast in delivering responses and keeps conversations fluid. Updates are simple to manage, and the reporting tools are very useful to track interactions and monitor resource usage. I also appreciate how easy it is to find text and video tutorials that help quickly learn how to manage and administer Botpress. Review collected by and hosted on G2.com.

In the free plan, it is not possible to select custom date ranges when generating reports, which limits the ability to analyze specific periods. Another downside is that conversations cannot be exported in an open format, making it harder to integrate the data into visualization tools like Looker Studio. Having these features available would greatly improve flexibility and reporting capabilities. Review collected by and hosted on G2.com.

I find that Botpress has been very useful for my thesis project, especially because it provided an effective framework for managing various needs both at the graph level and in settings. Using Botpress was much more effective than designing it directly from scratch. I also appreciate the Rug system which works well and was the foundation of my thesis. Review collected by and hosted on G2.com.

It becomes a bit complex to visualize everything and getting lost among the arrows happens in an instant. Graphically, when it starts to become a bit more complex, you lose a bit. You must rightly break the bot into mini bots inside that connect to the main one. Finally, it is a complex tool that requires some training due to the technical terms. Review collected by and hosted on G2.com.

What I like best about Botpress is its flexibility and powerful visual flow builder, which makes it easy to design intelligent, automated conversations without heavy coding. The ability to integrate with tools like WhatsApp, websites, and Make.com, along with AI-powered responses and knowledge base features, allows businesses to deliver fast, accurate, and scalable customer support while maintaining a human-like experience. Review collected by and hosted on G2.com.

One challenge with Botpress is that initial setup and advanced integrations can be complex for non-technical users, especially when configuring workflows, APIs, or external tools. Additionally, managing conversation logic at scale can become difficult without clear structure, and customization sometimes requires technical knowledge to achieve the desired user experience. Review collected by and hosted on G2.com.

The most helpful part of Botpress is the visual flow builder. It makes creating and managing conversations straightforward without needing advanced coding skills. It also allows quick testing and changes which is useful when working on projects with limited time. Review collected by and hosted on G2.com.

One downside of Botpress is the learning curve at the start. Some features are not very intuitive and it can take time to understand how variables and conditions work together. Debugging can also feel a bit trial and error especially when building more complex flows. Review collected by and hosted on G2.com.

It offers strong integration support, with multiple ways to integrate that provide flexibility for users. It also provides a high level of customization, with a wide variety of options such as LLMs and APIs. On top of that, it’s budget-friendly. Review collected by and hosted on G2.com.

The documentation could be more in-depth. Sometimes it’s hard to understand, and I find myself wishing certain parts were explained more clearly. there could be add flowchart and videos for easy to understand. Review collected by and hosted on G2.com.

I like the Botpress work interface because it is simple and fluid, allowing me to find the necessary components to generate agentic flows. I also value the wide range of available integrations, which allow for the creation of complex flows and actions. The documentation is very comprehensive, as is their YouTube channel where useful tutorials can be found for creating workflows and different applications to solve business problems. Additionally, the integration of standard nodes with default options reduces the costs of unnecessary calls to LLM APIs and perfectly complements the autonomous nodes for using LLM calls for more complex responses. Starting with Botpress was very easy due to its simplicity and power, making it very accessible compared to other platforms. Review collected by and hosted on G2.com.

I have encountered some difficulty when working with variables, the specific panel where variables are defined sometimes does not allow defining 'user variables' for necessary situations. That part of the interface can be a bit confusing. Review collected by and hosted on G2.com.