--- title: Botkit Reviews meta_title: 'Botkit Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Botkit works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 5 scale: '5' date_modified: '2026-09-22' parent_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence ---

Botkit Reviews & Product Details

User Insights

Average based on 5 real user reviews.

Botkit Reviews (5)

Reviews

Botkit Reviews (5)

4.1
5 reviews
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Verified User
A
Verified User
Owner
Mid-Market (51-1000 emp.)
3.5/5

Having used the platform for building chatbots, this reviewer appreciates its extensive capabilities and user-friendly graphical interface. The learning curve can be steep due to limited online resources and complex integrations.

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Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Customer Engagement Solutions: BotKit is the answer"
4/5
What do you like best about Botkit?

Botkit enhanced our post-course engagement which required us to collect feedback of the training we impart and then provide further support. It was easy to use, saving us time in connecting back to the client. Review collected by and hosted on G2.com.

What do you dislike about Botkit?

Some of my colleagues found the interface not user-friendly. The support to provide solutions was slow and did hamper our time. Support needs to increase their response time. Review collected by and hosted on G2.com.

Michael D.
MD
Michael D.
Content & Email Specialist
Small-Business (50 or fewer emp.)
"Great for building chatbots"
4.5/5
What do you like best about Botkit?

What I appreciate most about Botkit is its seamless integration with major messaging platforms, providing a versatile solution for businesses to engage with customers effortlessly. Review collected by and hosted on G2.com.

What do you dislike about Botkit?

I had some trouble finding resources for learning how to use Botkit, which was a bit frustrating. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Great to build bots"
3.5/5
What do you like best about Botkit?

Easy to use and extend.

Best for platform specific products.

Dozens of plugins.

Powerful open source libraries. Review collected by and hosted on G2.com.

What do you dislike about Botkit?

Some critical security threat

File detection Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Mid-Market (51-1000 emp.)
"Great easy way to build slack bots"
5/5
What do you like best about Botkit?

I was able to spin up a new slack chatbot in less than an hour. I have used it to create multiple slack bots with integrations and each time it is easier and faster. The documentation is really good, and its easy to understand and enhance. Review collected by and hosted on G2.com.

What do you dislike about Botkit?

I did find it difficult to get the list of people from slack but that is more of a slack issue vs botkit. Review collected by and hosted on G2.com.

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