Boost.ai Reviews & Product Details

Boost.ai has an easy and intuitive UI, making it easy to understand how to build your virtual assistant. There is plenty of opportunities for making conversational flows, where you can easily constumaize the flow to different custumers and fully automate customer inquiries with API's to different systems. The platform also makes very scalable virtual agents, making it possible to build a broad intelligence and lots of conversational flows.

In addition to the great platform, the people working in boost are really helpful if there are any issues we are not able to solve ourselves. Review collected by and hosted on G2.com.

There are some reporting functionalities I would like to see in the future, specially related to their human chat-solution. However, when there are spesific functionalities missing, I add them to boost.ai's feedback system, and other customers and partners using boost.ai can vote for the suggestions. Boost takes these into consideration when making the roadmap for the platform. With the fast development of their platform, a lot of the functionalities I've missed earlier is already in place. Review collected by and hosted on G2.com.

The Boost.AI platform is user-friendly for managing AI content and increasing the end-user experience. They have advanced tech features to create efficiencies. Review collected by and hosted on G2.com.

As a European-based company, scheduling meetings and support in our timezone and getting a 24/7 support model can be a challenging factor. Review collected by and hosted on G2.com.

Boost. ai has been our professional partner for almost 4 years. Together we have developed a very successful VA. They are pioneers on artificial intelligence and chatbot technology. Review collected by and hosted on G2.com.

Nothing to dislike, they are always helpful. Review collected by and hosted on G2.com.

Their solutions actually solve a great part of the customer service chat traffic. Helping the customers 24/7 and saving time for our customer service agents. I also like how they always are looking to improve the solution, and the attitude in the company. Review collected by and hosted on G2.com.

Some of the features for reporting we have requested have not been developed, or taken longer time than expected. Review collected by and hosted on G2.com.

Boost is easy to work with and is one of the few platforms where you only need to have business knowledge. You do not have to be a technician. Review collected by and hosted on G2.com.

They have had some growing pains and are starting to look like the larger software companies where the focus is on growth and money, instead of effect. Review collected by and hosted on G2.com.

Its intuitive, well documented and very powerful once you understand their paradigm of building bots. They have very good training material which can bring you up to speed fast. Review collected by and hosted on G2.com.

You are bound to their hierarchy structure which works well in some cases but not in all. In terms of control over more complicated interactions and voice conversations there is still some way to go. No testing environment in their default solution. Retraining takes a lot of time. Review collected by and hosted on G2.com.

The support and guidance we receive from Christine, our AI Supervisor, is incredible and has consolidated the extensive self-service training. Review collected by and hosted on G2.com.

There isn't anything to dislike! My advice would be not to underestimate how much time is needed to support the AI learning process. Review collected by and hosted on G2.com.

Easy to use intuitive GUI. Boost.ai is a true no-code platform that can be used with minimal onboarding effort. The platform includes all essential enterprise features to support even a large and complex environment. Review collected by and hosted on G2.com.

Easy usability sometimes means fewer options to customize/adapt. Review collected by and hosted on G2.com.

The interface is user friendly, and easy Review collected by and hosted on G2.com.

Getting logged out despite being active. Review collected by and hosted on G2.com.