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At a Glance
Market Segments
Enterprise (44.8% of reviews)
Small-Business (33.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Boost.ai
Star Rating
(39)4.7 out of 5
Market Segments
Enterprise (44.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Boost.aiCognigy.AI
Star Rating
(13)4.6 out of 5
Market Segments
Small-Business (33.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Cognigy.AISummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Cognigy.AI excels in personalization with a score of 9.7, allowing for highly tailored interactions, while Boost.ai also performs well but slightly lower at 9.0, indicating a more generic approach to user engagement.
- Reviewers mention that the ease of setup is notably better in Boost.ai, scoring 9.6 compared to Cognigy.AI's 9.2, suggesting that users find Boost.ai more straightforward to implement in their systems.
- G2 users highlight that Cognigy.AI offers superior control over customization with a score of 9.2, which allows businesses to fine-tune their conversational flows, whereas Boost.ai's customization score is lower, indicating less flexibility.
- Users on G2 emphasize that Boost.ai shines in ease of administration, scoring 9.6 compared to Cognigy.AI's 8.9, which suggests that managing the platform is more user-friendly for Boost.ai users.
- Reviewers mention that both platforms have a strong focus on AI capabilities, but Cognigy.AI's generative AI features are particularly praised for their effectiveness in text generation and summarization, while Boost.ai's offerings in this area are seen as less robust.
- Users say that the quality of support is slightly better with Boost.ai, scoring 9.4 compared to Cognigy.AI's 9.2, indicating that users may find more responsive and helpful customer service with Boost.ai.
Pricing
Entry-Level Pricing
Boost.ai
No pricing availableCognigy.AI
No pricing availableFree Trial
Boost.ai
Free Trial is available
Cognigy.AI
Free Trial is available
Ratings
Meets Requirements
8.8
26
9.3
7
Ease of Use
9.2
26
9.6
8
Ease of Setup
9.2
24
9.3
7
Ease of Admin
9.2
22
9.0
5
Quality of Support
9.0
26
9.0
7
Has the product been a good partner in doing business?
9.0
21
9.7
6
Product Direction (% positive)
9.5
25
10.0
7
Features by Category
Core Conversational Capabilities - AI Chatbots
8.8
13
Not enough data
8.6
13
Not enough data
8.8
13
Not enough data
Data
9.0
15
Not enough data
9.1
15
Not enough data
Interaction
7.8
15
Not enough data
8.1
15
Not enough data
7.9
15
Not enough data
8.1
15
Not enough data
8.9
15
Not enough data
Task & Flow Management - AI Chatbots
9.1
13
Not enough data
9.0
13
Not enough data
Learning
7.8
15
Not enough data
6.3
15
Not enough data
Deployment & Embedding - AI Chatbots
8.7
13
Not enough data
8.5
13
Not enough data
Content Generation
8.7
15
Not enough data
8.0
15
Not enough data
Admin & Configuration - AI Chatbots
9.2
13
Not enough data
System
8.4
15
Not enough data
9.0
15
Not enough data
8.9
15
Not enough data
8.1
15
Not enough data
Agentic AI - AI Chatbots
7.4
14
Not enough data
7.5
14
Not enough data
7.6
14
Not enough data
7.1
14
Not enough data
7.9
14
Not enough data
7.4
14
Not enough data
8.0
14
Not enough data
Monitoring & Improvement - AI Chatbots
8.2
12
Not enough data
Reliability & Safety - AI Chatbots
9.0
12
Not enough data
Responses
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
9.0
5
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Feature Not Available
Responses
8.7
17
Not enough data
8.8
17
Not enough data
8.8
18
Not enough data
8.6
18
Not enough data
7.8
15
Not enough data
Platform
9.1
16
Not enough data
9.1
18
Not enough data
9.2
16
Not enough data
8.9
19
Not enough data
9.0
18
Not enough data
8.4
17
Not enough data
8.5
17
Not enough data
Generative AI
8.9
9
Not enough data
8.0
10
Not enough data
Conversational Platform
8.9
9
Not enough data
7.9
8
Not enough data
7.8
9
Not enough data
8.3
10
Not enough data
Support Automation
8.5
9
Not enough data
8.8
10
Not enough data
9.2
11
Not enough data
9.3
10
Not enough data
Generative AI
8.6
7
Not enough data
8.1
7
Not enough data
Customer Support
9.3
9
Not enough data
7.7
8
Not enough data
9.3
10
Not enough data
Automation
Feature Not Available
Not enough data
9.2
10
Not enough data
8.5
9
Not enough data
Artificial Intelligence
8.3
10
Not enough data
9.3
9
Not enough data
9.4
9
Not enough data
Generative AI
8.9
16
Not enough data
8.3
16
Not enough data
Agentic AI - Bot Platforms
7.2
16
Not enough data
7.5
16
Not enough data
7.5
16
Not enough data
6.5
16
Not enough data
8.0
16
Not enough data
7.1
16
Not enough data
7.0
16
Not enough data
Generative AI
9.0
10
Not enough data
Self-Service Experience
8.7
15
Not enough data
8.6
15
Not enough data
8.5
16
Not enough data
6.9
15
Not enough data
7.6
15
Not enough data
Self-Service Platform
9.0
16
Not enough data
8.4
16
Not enough data
9.2
16
Not enough data
9.0
16
Not enough data
Agentic AI - Customer Self-Service
7.8
10
Not enough data
7.8
10
Not enough data
7.8
10
Not enough data
7.2
10
Not enough data
8.3
9
Not enough data
7.4
9
Not enough data
8.0
9
Not enough data
Customization - AI Agent Builders
9.0
5
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
Functionality - AI Agent Builders
8.3
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Data and Analytics - AI Agent Builders
8.0
5
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
Integration - AI Agent Builders
8.7
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Boost.ai and Cognigy.AI are categorized as Bot Platforms and Customer Service Automation
Unique Categories
Boost.ai is categorized as Customer Self-Service, AI Agent Builders, AI Chatbots, Chatbots, Conversational Support, and AI Voice Assistants
Cognigy.AI is categorized as AI SDRs, AI Customer Support Agents, and AI Agents For Business Operations
Reviews
Reviewers' Company Size
Boost.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Cognigy.AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
20.7%
Financial Services
17.2%
Banking
17.2%
Insurance
10.3%
Real Estate
3.4%
Other
31.0%
Information Technology and Services
41.7%
Management Consulting
16.7%
Consulting
8.3%
Retail
8.3%
Oil & Energy
8.3%
Other
16.7%
Alternatives
Discussions
Boost.ai has no discussions with answers
Cognigy.AI has no discussions with answers
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