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At a Glance
Market Segments
Enterprise (44.8% of reviews)
Enterprise (43.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Boost.ai
Star Rating
(39)4.7 out of 5
Market Segments
Enterprise (44.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Boost.aiKore.AI
Star Rating
(455)4.6 out of 5
Market Segments
Enterprise (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Kore.AISummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Kore.AI excels in Natural Language Understanding (NLU) with a score of 9.2, while Boost.ai follows closely with a score of 9.0, indicating that Kore.AI may provide a slightly more nuanced understanding of user queries.
- Reviewers mention that Boost.ai shines in Customization with a score of 9.2 compared to Kore.AI's 8.8, suggesting that users may find more flexibility in tailoring the chatbot experience to their specific needs with Boost.ai.
- G2 users highlight that Boost.ai offers superior Ease of Use with a score of 9.6, while Kore.AI scores 9.1, indicating that users may find Boost.ai's interface more intuitive and user-friendly.
- Users on G2 report that Kore.AI has a strong focus on Data Security with a score of 9.3, which may be a critical factor for enterprises concerned about compliance and data protection, while Boost.ai also performs well in this area.
- Reviewers say that Boost.ai's Branding capabilities are impressive, scoring 9.7, which allows for a more personalized and branded user experience compared to Kore.AI's score of 8.7.
- Users report that both platforms offer robust Integration capabilities, but Boost.ai edges out with a score of 9.2 compared to Kore.AI's 9.0, suggesting that users may find it easier to connect Boost.ai with their existing systems.
Pricing
Entry-Level Pricing
Boost.ai
No pricing availableKore.AI
No pricing availableFree Trial
Boost.ai
Free Trial is available
Kore.AI
Free Trial is available
Ratings
Meets Requirements
8.8
26
9.0
325
Ease of Use
9.2
26
9.1
327
Ease of Setup
9.2
24
9.0
217
Ease of Admin
9.2
22
8.8
188
Quality of Support
9.0
26
8.8
316
Has the product been a good partner in doing business?
9.0
21
9.0
177
Product Direction (% positive)
9.5
25
9.7
318
Features by Category
Core Conversational Capabilities - AI Chatbots
8.8
13
Not enough data
8.6
13
Not enough data
8.8
13
Not enough data
Data
9.0
15
Not enough data
9.1
15
Not enough data
Interaction
7.8
15
Not enough data
8.1
15
Not enough data
7.9
15
Not enough data
8.1
15
Not enough data
8.9
15
Not enough data
Task & Flow Management - AI Chatbots
9.1
13
Not enough data
9.0
13
Not enough data
Learning
7.8
15
Not enough data
6.3
15
Not enough data
Deployment & Embedding - AI Chatbots
8.7
13
Not enough data
8.5
13
Not enough data
Content Generation
8.7
15
Not enough data
8.0
15
Not enough data
Admin & Configuration - AI Chatbots
9.2
13
Not enough data
System
8.4
15
Not enough data
9.0
15
Not enough data
8.9
15
Not enough data
8.1
15
Not enough data
Agentic AI - AI Chatbots
7.4
14
Not enough data
7.5
14
Not enough data
7.6
14
Not enough data
7.1
14
Not enough data
7.9
14
Not enough data
7.4
14
Not enough data
8.0
14
Not enough data
Monitoring & Improvement - AI Chatbots
8.2
12
Not enough data
Reliability & Safety - AI Chatbots
9.0
12
Not enough data
Compatibility
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
9.3
7
Agentic AI - Enterprise Search Software
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Search Queries
Not enough data
8.8
7
Not enough data
8.8
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.8
7
AI powered search - Enterprise Search Software
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.7
5
Functionality
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
9.5
7
Compatibility - Enterprise Search Software
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
9.3
5
Functionality - Enterprise Search Software
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.3
5
Search Queries - Enterprise Search Software
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Responses
Not enough data
8.9
196
Not enough data
9.0
184
Not enough data
9.2
199
Automation - AI Agents
Not enough data
8.6
49
Not enough data
8.7
50
Not enough data
8.5
50
Not enough data
8.8
49
Not enough data
8.9
48
Platform
Not enough data
9.0
198
Not enough data
9.0
197
Not enough data
8.9
184
Autonomy - AI Agents
Not enough data
8.1
49
Not enough data
8.4
49
Not enough data
8.7
49
Not enough data
8.4
50
Generative AI
Not enough data
8.9
135
Not enough data
8.9
134
Responses
8.7
17
8.8
249
8.8
17
8.8
244
8.8
18
8.8
229
8.6
18
8.8
240
7.8
15
8.7
221
Platform
9.1
16
8.9
235
9.1
18
8.9
244
9.2
16
8.7
236
8.9
19
8.8
245
9.0
18
8.6
229
8.4
17
8.8
234
8.5
17
8.8
233
Generative AI
8.9
9
9.0
160
8.0
10
9.0
158
Conversational Platform
8.9
9
8.9
160
7.9
8
8.9
160
7.8
9
8.9
159
8.3
10
8.9
159
Support Automation
8.5
9
8.9
157
8.8
10
8.9
155
9.2
11
8.9
159
9.3
10
8.9
157
Generative AI
8.6
7
8.9
116
8.1
7
8.9
115
Customer Support
9.3
9
Not enough data
7.7
8
Not enough data
9.3
10
Not enough data
Automation
Feature Not Available
Not enough data
9.2
10
Not enough data
8.5
9
Not enough data
Artificial Intelligence
8.3
10
Not enough data
9.3
9
Not enough data
9.4
9
Not enough data
Generative AI
8.9
16
Not enough data
8.3
16
Not enough data
Agentic AI - Bot Platforms
7.2
16
Not enough data
7.5
16
Not enough data
7.5
16
Not enough data
6.5
16
Not enough data
8.0
16
Not enough data
7.1
16
Not enough data
7.0
16
Not enough data
Generative AI
9.0
10
Not enough data
Self-Service Experience
8.7
15
Not enough data
8.6
15
Not enough data
8.5
16
Not enough data
6.9
15
Not enough data
7.6
15
Not enough data
Self-Service Platform
9.0
16
Not enough data
8.4
16
Not enough data
9.2
16
Not enough data
9.0
16
Not enough data
Agentic AI - Customer Self-Service
7.8
10
Not enough data
7.8
10
Not enough data
7.8
10
Not enough data
7.2
10
Not enough data
8.3
9
Not enough data
7.4
9
Not enough data
8.0
9
Not enough data
Customization - AI Agent Builders
9.0
5
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
Functionality - AI Agent Builders
8.3
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Data and Analytics - AI Agent Builders
8.0
5
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
Integration - AI Agent Builders
8.7
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
7.7
20
Speech Synthesis - AI Voice Assistants
Not enough data
7.7
20
Not enough data
7.8
20
Not enough data
7.6
20
Security and privacy - AI Voice Assistants
Not enough data
8.3
18
Compatibility - AI Voice Assistants
Not enough data
8.7
19
Workflow Design & Integration - AI Orchestration
Not enough data
8.8
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
8.5
10
Not enough data
8.7
10
Not enough data
8.7
10
Performance Optimization & Analytics - AI Orchestration
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
8.7
10
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
8.3
10
Governance & Compliance Controls - AI Orchestration
Not enough data
8.7
10
Not enough data
8.5
10
Not enough data
8.8
10
Not enough data
8.8
10
Not enough data
8.5
10
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Boost.ai and Kore.AI are categorized as Chatbots, Conversational Support, and AI Voice Assistants
Unique Categories
Boost.ai is categorized as Customer Self-Service, AI Agent Builders, AI Chatbots, Bot Platforms, and Customer Service Automation
Kore.AI is categorized as AI Agents For Business Operations, Enterprise Search Software, and AI Orchestration
Reviews
Reviewers' Company Size
Boost.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kore.AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
20.7%
Financial Services
17.2%
Banking
17.2%
Insurance
10.3%
Real Estate
3.4%
Other
31.0%
Information Technology and Services
27.8%
Computer Software
19.7%
Banking
10.5%
Consulting
3.8%
Computer & Network Security
3.0%
Other
35.1%
Alternatives
Discussions
Boost.ai has no discussions with answers
Kore.AI has no discussions with answers
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