The efficiency that it provides, and the thorough reports Review collected by and hosted on G2.com.

The only issues that I face is when adding customers to same servcie reservations, I am not able to find a way to remove the additional guests from that reservation. And in booking activities, when customers are booked under one name, if we cancel the main name, all the customers booked under that name also get canceled. Other than this, it's a great system! Review collected by and hosted on G2.com.

It is very strong for a scheduler and manages appointments/activities. The implementation was easy and their Team very helpful Review collected by and hosted on G2.com.

Licenses are expensive, POS module is not friendly limited to only windows Review collected by and hosted on G2.com.

Book4time is very easy to work with and has a great support team. The system's user-friendly interface makes scheduling appointments a breeze, and whenever I've needed assistance, their support team has been prompt and helpful. The numbers of reports offered are very helpful to the business as well. Review collected by and hosted on G2.com.

Sometimes the system goes down or becomes very slow momentarily. Review collected by and hosted on G2.com.

Friendly system to use and the team of Book4time always support you whenever you have any question Review collected by and hosted on G2.com.

Too many reports to pick up, however that's not a bad thing Review collected by and hosted on G2.com.

Customer service is excellent. For me as an IT guy, support is essential. The implementation is crucial, your account manager works with you every day, is attentive to all your needs, and solves any doubt that you have before, during, and after the implementation. The system is easy to use, is interactive, and has a complete system of reports where you can get all the information that you need. Make appointments, review your schedule, user-friendly. I have been using Book4time for more than 10 years. Review collected by and hosted on G2.com.

Sometimes, the printing system takes more than 3 seconds to respond and print your tickets. Review collected by and hosted on G2.com.

With Book4Time we found a perfect match for integrations, it integrated with all of our PMS perfectly, we work with SIHOT and Opera Cloud, so it did a perfect match. Users are happy because it was really easy to use and they find very interesting features that make their daily work easier. Review collected by and hosted on G2.com.

Probably it is not a general issue, we needed to integrate two different PMS solutions, that took some time as the same team that was working for one version, also worked for the second. I think that if we had needed only one integration, it would have been pretty straightforward. Review collected by and hosted on G2.com.

What truly sets Book4Time apart is its comprehensive reporting and analytics tools. The software provides detailed insights into our spa's performance, allowing us to make data-driven decisions to enhance our services and increase profitability. The ability to track client preferences, analyze booking trends, and manage inventory efficiently has been a game-changer for our business. Review collected by and hosted on G2.com.

While Book4Time is an excellent spa booking software, one minor aspect that might be considered a drawback is the learning curve for some of the more advanced features. For users who are not as tech-savvy, it might take a bit of time to fully grasp and leverage the software's extensive range of functionalities. However, once familiarized, the benefits far outweigh the initial learning curve, making it a worthwhile investment for spa businesses. Review collected by and hosted on G2.com.

The online booking systems have really helped capitalize on our spa bookings. Guests no longer have to wait on the phone to be assisted and can book online! Review collected by and hosted on G2.com.

I would like to potentially see an app in the future that allows our team to check out guests from the treatment rooms. This would make our check-out and check-in process go along with ease. Review collected by and hosted on G2.com.

It is simple and easy to learn the system for navigation Review collected by and hosted on G2.com.

The guest intake forms do not allocate for when a guest is receiving multiple services (i.e. facial and massage) therefore not sending the proper forms to the guests or requiring the scheduler to create two separate reservations to send both forms to the guest. Review collected by and hosted on G2.com.

The fact that I can keep track of our customer bookings and reduce the hours I have to sit on behind a desk listening to customer calls makes me love Book4Time more Review collected by and hosted on G2.com.

Can't complain at the moment for haven't faced any challenge yet Review collected by and hosted on G2.com.