--- title: Bonjoro Reviews meta\_title: 'Bonjoro Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 58 reviews by the users' company size, role or industry to find out how Bonjoro works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 58 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### Bonjoro Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of use** of Bonjoro, allowing quick, personalized video messages that enhance engagement. [(3 mentions)](https://www.g2.com/products/bonjoro/reviews?filters%5Bsentiment_snippet%5D=1067973&qs=pros-and-cons#reviews) Users love the **effective communication** tools in Bonjoro, enhancing client relationships and streamlining workflows. [(1 mentions)](https://www.g2.com/products/bonjoro/reviews?filters%5Bsentiment_snippet%5D=1064988&qs=pros-and-cons#reviews) Users value the **personalized videos** of Bonjoro, enhancing customer engagement and making presentations more tailored and effective. [(1 mentions)](https://www.g2.com/products/bonjoro/reviews?filters%5Bsentiment_snippet%5D=2433577&qs=pros-and-cons#reviews) Users appreciate the **engaging personalized videos** in Bonjoro presentations, enhancing the overall experience for clients. [(1 mentions)](https://www.g2.com/products/bonjoro/reviews?filters%5Bsentiment_snippet%5D=2433570&qs=pros-and-cons#reviews) Users value the **Productivity Improvement** from Bonjoro's features, saving time and enhancing client communication effectively. [(1 mentions)](https://www.g2.com/products/bonjoro/reviews?filters%5Bsentiment_snippet%5D=1064864&qs=pros-and-cons#reviews) Users wish for improved **email functionality** , enabling direct video recording within Gmail for easier mobile use. [(1 mentions)](https://www.g2.com/products/bonjoro/reviews?filters%5Bsentiment_snippet%5D=1064964&qs=pros-and-cons#reviews) Users wish for a **direct recording option** within Gmail to enhance mobile usage of Bonjoro. [(1 mentions)](https://www.g2.com/products/bonjoro/reviews?filters%5Bsentiment_snippet%5D=1064920&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Bonjoro ##### 1. Ease of Use Users love the **ease of use** of Bonjoro, allowing quick, personalized video messages that enhance engagement. [ See 3 mentions ](https://www.g2.com/products/bonjoro/reviews?filters%5Bsentiment_snippet%5D=1067973&qs=pros-and-cons#reviews) See Related User Reviews ![Serenity S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Serenity S.") SS Serenity S. Small-Business (50 or fewer emp.) 5.0/5 "Easy to Use, Personalized Videos That Engage Customers" What do you like about Bonjoro? It’s very easy to use. The personalized videos create a strong visual experience for customers and clients, and they help make the overall presentatio ![Noleen S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Noleen S.") NS Noleen S. Small-Business (50 or fewer emp.) 5.0/5 "Bonjoro has helped my business immensely" What do you like about Bonjoro? It's so quick and easy to use. I can literally send a video message within minutes. Using Bonjoro to connect with people has really made me stand out ##### 2. Communication Users love the **effective communication** tools in Bonjoro, enhancing client relationships and streamlining workflows. [ See 1 mentions ](https://www.g2.com/products/bonjoro/reviews?filters%5Bsentiment_snippet%5D=1064988&qs=pros-and-cons#reviews) See Related User Reviews ![Brendan Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brendan Z.") BZ Brendan Z. Small-Business (50 or fewer emp.) 5.0/5 "Bonjoro is an amazing way to save time, engage clients better and build relationships" What do you like about Bonjoro? For existing clients: The screen recording feature is my favorite feature for my business, as I frequently need to communicate visually with clients. ##### 3. Personalization Users value the **personalized videos** of Bonjoro, enhancing customer engagement and making presentations more tailored and effective. [ See 1 mentions ](https://www.g2.com/products/bonjoro/reviews?filters%5Bsentiment_snippet%5D=2433577&qs=pros-and-cons#reviews) See Related User Reviews ![Serenity S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Serenity S.") SS Serenity S. Small-Business (50 or fewer emp.) 5.0/5 "Easy to Use, Personalized Videos That Engage Customers" What do you like about Bonjoro? It’s very easy to use. The personalized videos create a strong visual experience for customers and clients, and they help make the overall presentatio ##### 4. Presentations Users appreciate the **engaging personalized videos** in Bonjoro presentations, enhancing the overall experience for clients. [ See 1 mentions ](https://www.g2.com/products/bonjoro/reviews?filters%5Bsentiment_snippet%5D=2433570&qs=pros-and-cons#reviews) See Related User Reviews ![Serenity S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Serenity S.") SS Serenity S. Small-Business (50 or fewer emp.) 5.0/5 "Easy to Use, Personalized Videos That Engage Customers" What do you like about Bonjoro? It’s very easy to use. The personalized videos create a strong visual experience for customers and clients, and they help make the overall presentatio ##### 5. Productivity Improvement Users value the **Productivity Improvement** from Bonjoro's features, saving time and enhancing client communication effectively. [ See 1 mentions ](https://www.g2.com/products/bonjoro/reviews?filters%5Bsentiment_snippet%5D=1064864&qs=pros-and-cons#reviews) See Related User Reviews ![Brendan Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brendan Z.") BZ Brendan Z. Small-Business (50 or fewer emp.) 5.0/5 "Bonjoro is an amazing way to save time, engage clients better and build relationships" What do you like about Bonjoro? For existing clients: The screen recording feature is my favorite feature for my business, as I frequently need to communicate visually with clients. ### Top Cons or Disadvantages of Bonjoro ##### 1. Email Issues Users wish for improved **email functionality** , enabling direct video recording within Gmail for easier mobile use. [ See 1 mentions ](https://www.g2.com/products/bonjoro/reviews?filters%5Bsentiment_snippet%5D=1064964&qs=pros-and-cons#reviews) See Related User Reviews ![Brendan Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brendan Z.") BZ Brendan Z. Small-Business (50 or fewer emp.) 5.0/5 "Bonjoro is an amazing way to save time, engage clients better and build relationships" What do you dislike about Bonjoro? Nothing I dislike. However, if I could directly record the video message within Gmail and hit send directly from Gmail without opening another tab it ##### 2. Recording Issues Users wish for a **direct recording option** within Gmail to enhance mobile usage of Bonjoro. [ See 1 mentions ](https://www.g2.com/products/bonjoro/reviews?filters%5Bsentiment_snippet%5D=1064920&qs=pros-and-cons#reviews) See Related User Reviews ![Brendan Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brendan Z.") BZ Brendan Z. Small-Business (50 or fewer emp.) 5.0/5 "Bonjoro is an amazing way to save time, engage clients better and build relationships" What do you dislike about Bonjoro? Nothing I dislike. However, if I could directly record the video message within Gmail and hit send directly from Gmail without opening another tab it ## Top-Rated Alternatives [ ![Loom](https://images.g2crowd.com/uploads/product/hd_favicon/6d8cf81bc1f650c2b12bbb5327ab14ff/loom-loom.svg "Loom") Loom 4.7/5(2,412) ](https://www.g2.com/products/atlassian-loom/reviews) [ ![Vidyard](https://images.g2crowd.com/uploads/product/hd_favicon/94263b6e035daa52c5f6f1a8a1f64c14/vidyard.svg "Vidyard") Vidyard 4.5/5(834) ](https://www.g2.com/products/vidyard/reviews) [ ![BombBomb](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9d8c2ccc0c884ab29ebd397cee8d4a3c/bombbomb.png "BombBomb") BombBomb 4.7/5(585) ](https://www.g2.com/products/bombbomb/reviews) [ View All Alternatives ](https://www.g2.com/products/bonjoro/competitors/alternatives) ![Serenity S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Serenity S.") SS Serenity S. Business Owner Small-Business (50 or fewer emp.) 1/20/2026 "Easy to Use, Personalized Videos That Engage Customers" 5/5 What do you like best about Bonjoro? It’s very easy to use. The personalized videos create a strong visual experience for customers and clients, and they help make the overall presentation feel more engaging and tailored. Review collected by and hosted on G2.com. What do you dislike about Bonjoro? The videos are short—that’s it. I don’t have anything else to add. Review collected by and hosted on G2.com. What problems is Bonjoro solving and how is that benefiting you? It allows clients to interact personally and be seen without leaving their private space. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Viviana H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Viviana H.") VH Viviana H. Email Marketing Specialist Small-Business (50 or fewer emp.) 5/25/2024 "Increased Email Engagement Thanks to Bonjoro" 5/5 What do you like best about Bonjoro? Bonjoro has helped me personalize my emails and generate more interaction with my potential customers, which ultimately leads to more leads and conversions. It is very easy to use, and whenever I had questions, their support resolved the issue super quickly. The experience and results have been positive, and I love the platform's interface because it is very user-friendly and easy to navigate. Review collected by and hosted on G2.com. What do you dislike about Bonjoro? It doesn't offer much flexibility in design, so if you want to make style modifications, there aren't many options and you have to work with what's available. Review collected by and hosted on G2.com. What problems is Bonjoro solving and how is that benefiting you? Email personalization creates closeness with customers and builds a better connection to foster loyalty. Taking advantage of the interactions offered through comments, reactions, and, of course, the analysis of all metrics. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile TW Team W. Head of customer service Mid-Market (51-1000 emp.) 1/3/2023 "A great way to establish a personal relation with your customers" 5/5 What do you like best about Bonjoro? Very easy to use and possible to integrate with various tools and services. You can also add a Zapier connection for more automated workflows. Review collected by and hosted on G2.com. What do you dislike about Bonjoro? Not the most straightforward workaround if you would like to blacklist a specific email account from ever receiving a Bonjoro Review collected by and hosted on G2.com. What problems is Bonjoro solving and how is that benefiting you? You need to stand out and be remarkable in an industry with quite the competition. A personal touch with the face of someone from the company behind the screen, greeting you and thanking you for the order is not something you typically will be experiencing most of the times you are ordering online. Bonjoro has helped us establish personal a relation with our customers - we can quickly get questions or doubts resolved by approaching a dialog, and people find it pleasant to receive a personal thanks for the order 😀 Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Brendan Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brendan Z.") BZ Brendan Z. Business Owner Small-Business (50 or fewer emp.) 1/24/2023 "Bonjoro is an amazing way to save time, engage clients better and build relationships" 5/5 What do you like best about Bonjoro? For existing clients: The screen recording feature is my favorite feature for my business, as I frequently need to communicate visually with clients. Saves me loads of time and improves my workflow. For new leads and existing clients: The direct email sends are amazing as I can quickly build rapport with leads and use the resend workflow to remind them if they haven't watched the personal video I recorded for them. Review collected by and hosted on G2.com. What do you dislike about Bonjoro? Nothing I dislike. However, if I could directly record the video message within Gmail and hit send directly from Gmail without opening another tab it would mean I could use Bonjoro on mobile more frequently. Review collected by and hosted on G2.com. What problems is Bonjoro solving and how is that benefiting you? Solving communication barriers, automatic follow-ups and improving productivity. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Tyler M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyler M.") TM Tyler M. CEO Small-Business (50 or fewer emp.) 12/22/2022 "Bonjoro has made connecting with customers special" 5/5 What do you like best about Bonjoro? Customers love the unique way to connect with them. A custom video is so personal, and it really amazes customer to get this. Review collected by and hosted on G2.com. What do you dislike about Bonjoro? I have a few requests in the bonjoro app that I would like to see to make connecting with my customers better. I want to be able to see the previous videos I have sent a customer. Currently there is not an easy way to do this. Review collected by and hosted on G2.com. What problems is Bonjoro solving and how is that benefiting you? Bonjoro let's me personally connect with all of my customers in a unique way. I can create a personal experience and generate customer loyalty in ways I couldn't have before. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kevin A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin A.") KA Kevin A. CEO Small-Business (50 or fewer emp.) 1/25/2023 "Give your sales process the personal touch!" 5/5 What do you like best about Bonjoro? It's such a great way to interact with customers and prospects. AND... it notifies you when people have watched your personalised video so you can follow up with them. Review collected by and hosted on G2.com. What do you dislike about Bonjoro? There is a little bit of effort to create a video, however this is exactly why Bonjoro is so great. Most people won't bother to do this, so if you do send a customer a personalised video there's a very good chance most people aren't bothering to do this, so you'll stand out! :) Review collected by and hosted on G2.com. What problems is Bonjoro solving and how is that benefiting you? It's a key part of building a power customer journey. It's the perfect way to respond to an enquiry, thank a colleague or add a personal touch to any part of the sales or onboarding process. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic LM Leath M. the lending therapist Small-Business (50 or fewer emp.) 1/23/2023 "Bonjoro helps keep in touch!" 4.5/5 What do you like best about Bonjoro? Once all set up then it's very easy to use via the phone app, plus it can be connected to different apps for automation. Review collected by and hosted on G2.com. What do you dislike about Bonjoro? delayed sending is only thing currently, otherwise for my usage it's been great. Review collected by and hosted on G2.com. What problems is Bonjoro solving and how is that benefiting you? Bonjoro for me is about connection, it's more personal than a call or email. Helps with key moments of the client journey and for keeping in touch with existing clients. Review collected by and hosted on G2.com. Show More 7/23/2023 Current UserValidated ReviewerSource: Organic ![Arno F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arno F.") AF Arno F. Gründer und Vorstand Small-Business (50 or fewer emp.) 1/22/2023 "Perfect to get in touch with new customers" 5/5 What do you like best about Bonjoro? There are two reasons for me why I love using Buonjoro. One is the super easy way to contact customers by video after purchase. And the second is about getting testimonials in text or video so easily. Review collected by and hosted on G2.com. What do you dislike about Bonjoro? The interface could be a bit more elegant. :) Review collected by and hosted on G2.com. What problems is Bonjoro solving and how is that benefiting you? I looked for a simple tool to contact new clients in an easy and funny way a long time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Greg W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greg W.") GW Greg W. Mortgage Finance Specialist Small-Business (50 or fewer emp.) 1/19/2023 "It's a brilliant platform for sending personal messages to my clients" 5/5 What do you like best about Bonjoro? I love that I can record messages in advance and schedule them for sending. That's really useful for sending birthday greetings. Review collected by and hosted on G2.com. What do you dislike about Bonjoro? I don't have any issues with Bonjoro. It does what it says it's going to do, and it does it well. Review collected by and hosted on G2.com. What problems is Bonjoro solving and how is that benefiting you? It's allowing me to communicate effectively with my clients and provide a personal touch easily. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Nathan M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathan M.") NM Nathan M. Podcast creator, host and editor Small-Business (50 or fewer emp.) 10/13/2022 "My many years of love for Bonjoro" 5/5 What do you like best about Bonjoro? Bonjoro has made it wildly simply to share precious communications with my most engaged audience, customers and fans. It takes a few seconds to create and send a video that positively impacts someone's day. The open rates and replies are a sign of how well it works. Review collected by and hosted on G2.com. What do you dislike about Bonjoro? If I had to say anything, I'd say that I've had occasional issues with a file not uploading if I don't keep the app open. But those issues were a long time ago and I haven't had anything like that happen recently Review collected by and hosted on G2.com. What problems is Bonjoro solving and how is that benefiting you? Letting my top customers and audience know that I am a real person who cares about them is challenging in all the noise. Bonjoro makes it simple for me to communicate my gratitude and authenticity to my community Review collected by and hosted on G2.com. 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