BNTouch Mortgage CRM Features
Loan Services (4)
LOS Integration - Mortage CRM
Easily integrates with loan origination solutions
Alerts - Mortgage CRM
Facilitates the creation and maintenance of relevant notifications for important dates
Lender Relationship - Mortgage CRM
Facilitates communication and relationship nurturing between lenders and loan officers
Compliance - Mortgage CRM
Facilitates or integrates with tools that ensure loan compliance
Client Management (3)
Contact Management - Mortgage CRM
Stores and manages contacts, leads, and prospects
Real Estate CRM - Mortgage CRM
Organizes prospect and client pipelines to align with loan and real estate requirements
Email Marketing Automation - Mortgage CRM
Automates email or other marketing campaign efforts
Borrower Tools (2)
Borrower Portal
Provides lenders with a borrower portal to collect documents and streamline borrower interactions.
Comparison
Provides borrowers with a loan comparison tool.
Lender Tools (4)
Loan Pipeline
Contains a dashboard for lenders to view their pipeline of loans from application to close.
Credit Pull
Automates borrower credit pulls.
Workflows
Allows for the creation and customization of application workflows.
Mobility
Provides a mobile-optimized application portal.
Core Functionality (3)
Integrations
Integrates with other relevant lending software, specifically loan origination systems and digital mortgage closing solutions.
Customization
Allows lenders to customize fields and portal layout.
Document Management
Provides loan document templates and a repository in which loan documents are housed.
Agentic AI - Mortgage CRM (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives






