# BNTouch Mortgage CRM vs Surefire CRM Comparison

| | BNTouch Mortgage CRM | Surefire CRM | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.0 out of 5 | 
| **Total Reviews** | 68 | 20 | 
| **Largest Market Segment** | Small-Business (73.5% of reviews) | Mid-Market (75.0% of reviews) | 
| **Entry Level Price** | $165.00 Per Month | No pricing available | 


---
## Ratings Comparison
| Rating | BNTouch Mortgage CRM | Surefire CRM | 
|---|---|---|
  | **Meets Requirements** | 8.9 (57 reviews) | 7.9 (13 reviews) | 
  | **Ease of Use** | 8.4 (58 reviews) | 6.7 (14 reviews) | 
  | **Ease of Setup** | 8.6 (40 reviews) | 7.0 (9 reviews) | 
  | **Ease of Admin** | 8.4 (15 reviews) | 7.0 (10 reviews) | 
  | **Quality of Support** | 9.2 (55 reviews) | 7.3 (14 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (15 reviews) | 7.3 (10 reviews) | 
  | **Product Direction (% positive)** | 9.0 (56 reviews) | 7.3 (13 reviews) | 

---
## Pricing

### BNTouch Mortgage CRM

#### Entry-Level Pricing

Plan: Individual

Price: $165.00 Per Month

Description: Record Capacity: 2500 records*Up to 2,500 contacts can be uploaded, managed and marketed to from your CRM at any time.
 
Unlimited Emails &amp; Campaigns
 
Unlimited Video Marketing
 
Text and Voice Marketing***
Lead Conversion Marketing Platform
 
Digital Loan Platform
 
Post-Funded Follow Up Platform
 
Refinance Opportunities and Birthday Alerts

Key Features:
- Record Capacity: 2500 records*Up to 2,500 contacts can be uploaded, managed and marketed to from your CRM at any time.   Unlimited Emails &amp; Campaigns   Unlimited Video Marketing   Text and Voice Marketing*** Lead Conversion Marketing Platform   Digital Loan Platform   Post-Funded Follow Up Platform   Refinance Opportunities and Birthday Alerts

[Browse all 3 editions](https://www.g2.com/products/bntouch-mortgage-crm/pricing)

#### Free Trial

No

### Surefire CRM

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Mortgage CRM

| Product | Score | Reviews |
|---|---|---|
| **BNTouch Mortgage CRM** | 8.8/10 | 50 |
| **Surefire CRM** | 7.5/10 | 13 |

#### Loan Services

| Feature | BNTouch Mortgage CRM | Surefire CRM | 
|---|---|---|
| **LOS Integration - Mortage CRM** | 8.7 (44 reviews) | 6.5 (12 reviews) | 
| **Alerts - Mortgage CRM** | 9.0 (45 reviews) | 7.9 (12 reviews) | 
| **Lender Relationship - Mortgage CRM** | 8.6 (44 reviews) | 7.9 (11 reviews) | 
| **Compliance - Mortgage CRM** | 9.0 (42 reviews) | 7.1 (11 reviews) | 

#### Client Management

| Feature | BNTouch Mortgage CRM | Surefire CRM | 
|---|---|---|
| **Contact Management - Mortgage CRM** | 9.1 (47 reviews) | 8.1 (13 reviews) | 
| **Real Estate CRM - Mortgage CRM** | 8.9 (39 reviews) | 6.9 (8 reviews) | 
| **Email Marketing Automation - Mortgage CRM** | 8.9 (47 reviews) | 7.8 (13 reviews) | 

#### Agentic AI - Mortgage CRM

| Feature | BNTouch Mortgage CRM | Surefire CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | 8.3 (5 reviews) | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Mortgage Point of Sale (POS)

| Product | Score | Reviews |
|---|---|---|
| **BNTouch Mortgage CRM** | 7.1/10 | 6 |
| **Surefire CRM** | N/A | N/A |

#### Borrower Tools

| Feature | BNTouch Mortgage CRM | Surefire CRM | 
|---|---|---|
| **Borrower Portal** | 5.6 (6 reviews) | Not enough data | 
| **Comparison** | 6.9 (6 reviews) | Not enough data | 

#### Lender Tools

| Feature | BNTouch Mortgage CRM | Surefire CRM | 
|---|---|---|
| **Loan Pipeline** | 9.4 (6 reviews) | Not enough data | 
| **Credit Pull** | 5.3 (5 reviews) | Not enough data | 
| **Workflows** | 7.2 (6 reviews) | Not enough data | 
| **Mobility** | 7.2 (6 reviews) | Not enough data | 

#### Core Functionality

| Feature | BNTouch Mortgage CRM | Surefire CRM | 
|---|---|---|
| **Integrations** | 6.7 (6 reviews) | Not enough data | 
| **Customization** | 8.3 (6 reviews) | Not enough data | 
| **Document Management** | 7.5 (6 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Mortgage CRM Software](https://www.g2.com/categories/mortgage-crm)

**Unique to BNTouch Mortgage CRM (1):** [Mortgage Point of Sale (POS) Software](https://www.g2.com/categories/mortgage-point-of-sale-pos)



---
## Reviewer Demographics

### By Company Size

| Segment | BNTouch Mortgage CRM | Surefire CRM | 
|---|---|---|
| **Small-Business** | 73.5% | 20.0% | 
| **Mid-Market** | 17.6% | 75.0% | 
| **Enterprise** | 8.8% | 5.0% | 

### By Industry

#### BNTouch Mortgage CRM

- **Financial Services:** 49.2%
- **Real Estate:** 30.8%
- **Banking:** 12.3%
- **Wholesale:** 3.1%
- **Consumer Services:** 3.1%
- **Accounting:** 1.5%

#### Surefire CRM

- **Financial Services:** 50.0%
- **Real Estate:** 30.0%
- **Insurance:** 5.0%
- **Information Technology and Services:** 5.0%
- **Education Management:** 5.0%
- **Consumer Services:** 5.0%

---
## Alternatives

### Alternatives to BNTouch Mortgage CRM

- [Shape Mortgage Software](https://www.g2.com/products/shape-mortgage-software/reviews) — 4.9/5 stars (98 reviews)
- [Jungo: The Mortgage App](https://www.g2.com/products/jungo-the-mortgage-app/reviews) — 4.5/5 stars (20 reviews)
- [Encompass Digital Mortgage Solution](https://www.g2.com/products/encompass-digital-mortgage-solution/reviews) — 4.2/5 stars (61 reviews)
- [nCino&#39;s Mortgage Suite](https://www.g2.com/products/ncino-s-mortgage-suite/reviews) — 4.9/5 stars (95 reviews)
- [Total Expert](https://www.g2.com/products/total-expert/reviews) — 4.5/5 stars (157 reviews)
- [Floify](https://www.g2.com/products/floify/reviews) — 4.8/5 stars (57 reviews)
- [Aidium Mortgage](https://www.g2.com/products/aidium-mortgage/reviews) — 3.9/5 stars (7 reviews)
- [Insellerate](https://www.g2.com/products/insellerate/reviews) — 4.6/5 stars (25 reviews)
- [Cimmaron Mortgage Manager](https://www.g2.com/products/cimmaron-mortgage-manager/reviews) — 4.7/5 stars (25 reviews)
- [Firepoint](https://www.g2.com/products/firepoint/reviews) — 3.9/5 stars (14 reviews)

### Alternatives to Surefire CRM

- [Total Expert](https://www.g2.com/products/total-expert/reviews) — 4.5/5 stars (157 reviews)
- [Jungo: The Mortgage App](https://www.g2.com/products/jungo-the-mortgage-app/reviews) — 4.5/5 stars (20 reviews)
- [Shape Mortgage Software](https://www.g2.com/products/shape-mortgage-software/reviews) — 4.9/5 stars (98 reviews)
- [nCino&#39;s Mortgage Suite](https://www.g2.com/products/ncino-s-mortgage-suite/reviews) — 4.9/5 stars (95 reviews)
- [Insellerate](https://www.g2.com/products/insellerate/reviews) — 4.6/5 stars (25 reviews)
- [Aidium Mortgage](https://www.g2.com/products/aidium-mortgage/reviews) — 3.9/5 stars (7 reviews)
- [MLO Shift](https://www.g2.com/products/mlo-shift/reviews) — 5.0/5 stars (1 reviews)
- [eClosing by Snapdocs](https://www.g2.com/products/eclosing-by-snapdocs/reviews) — 4.6/5 stars (28 reviews)
- [Unify CRM](https://www.g2.com/products/unify-crm/reviews) — 4.4/5 stars (4 reviews)
- [Cimmaron Mortgage Manager](https://www.g2.com/products/cimmaron-mortgage-manager/reviews) — 4.7/5 stars (25 reviews)

---
## Top Discussions

### BNTouch Mortgage CRM

- Title: [What is the best way to set up the SPF in the DNS section?](https://www.g2.com/discussions/40475-what-is-the-best-way-to-set-up-the-spf-in-the-dns-section) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."

### Surefire CRM

No discussions available for this product.

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bntouch-mortgage-crm-vs-surefire-crm)

