# Bluwave CRM Reviews **Vendor:** Bluwave **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.6/5.0 **Total Reviews:** 18 ## About Bluwave CRM BluWave CRM Software involves using software to radically streamline all phases of the sales process, minimizing the time that sales staff require to spend on each phase. ## Bluwave CRM Reviews ### 1. Bluwave CRM Has Effective Features that Work Impressively for Us **Rating:** 5.0/5.0 stars **Reviewed by:** Hezron B. | Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2024 **What do you like best about Bluwave CRM?** I like Bluwave CRM because it keeps everything related to managing our Clients in one place,such as data, and records. Our Company through Bluwave CRM is able to target different Customers based on their activities . Bluwave CRM helps our Company to maintain data that is free from errors,It helps in organizing data which can be interpreted easily. Bluwave CRM allows you to see all communication done by Customers to your company ,with this information we are able to know where our business opportunities are . **What do you dislike about Bluwave CRM?** Though it has very good features it can be expensive for small business owners that are starting. **What problems is Bluwave CRM solving and how is that benefiting you?** It has become very easy for us to reach out to Customers that have shown interest in the past and keep them updated on offers that we have. Bluewave CRM automates our work by replying to customers questions and reducing the time that we use to send emails to our clients. Our employees make decisions from the information that has been recorded and is up to date because Bluewave CRM is cloud base. ### 2. A Customer Relationship Management Tool that Has Been Working Impressively for Us **Rating:** 5.0/5.0 stars **Reviewed by:** Bildad K. | Recruitment Manager, Research, Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Bluwave CRM?** Bluewave CRM saves all Customers information including email in one place for future reference. As a Salesperson Bluewave CRM is very helpful when doing follow ups to our Clients,from the first call to the end of that sale everything is tracked and saved through it. Bluewave CRM enables us to know what our salesperson are up to.To avoid miscommunication and wastage of resources. Through Bluwave CRM we are able to market through our emails by sending our catalogues to different people at one. I like Bluewave CRM because you have a choice when it comes to pricing, you can choose the plan that fits your business and budget. **What do you dislike about Bluwave CRM?** The only downside is that you cannot be able to customize your dashboard . No dislikes. **What problems is Bluwave CRM solving and how is that benefiting you?** Bluewave CRM automates work for our salespeople and this frees them from tedious work so that they can focus on making more sales . Very minimal work is done in our administration ,it's good for our business because less resources are used to complete it. Through Bluwave CRM we are able to predict where our business is going through analyzed reports we receive. ### 3. Bluwave CRM Has Sensational Custoer Relationship Management Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Alexis P. | Human Resource Manager, Construction, Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Bluwave CRM?** like Bluewave CRM because you run it off plan without any technical issue. Bluewave CRM has very useful features that can help you in creating a quotation ,how to prepare it and how much it costs, in one place efficiently. Through Bluwave CRM you are able to manage your sales team ,all the information is recorded and what they have been into . Bluewave helps you in getting all customers information and what they like ,with this knowledge you are able to serve them better. Employees are maximizing their potentials because tasks are tracked individually ,and they are able to regard what is important. Documents are well organized and easy to find for proper planning. **What do you dislike about Bluwave CRM?** The setup cost at fast was a big challenge to us. No other dislikes. **What problems is Bluwave CRM solving and how is that benefiting you?** Customer interaction has been made easy as we are able to follow up on them. Our sales team are able to organize themselves from the first day of the month to the last day ,by scheduling there meetings and time so that they can meet there goals . ### 4. Bluwave CRM: A Customer Relationship Management Software that Works so Well for Us **Rating:** 5.0/5.0 stars **Reviewed by:** Emanuela V. | IT Manager, Logistics and Supply Chain, Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Bluwave CRM?** Bluwave CRM provides a comprehensive view of customers history and preferences since it stores all their interactions in one place. It has a high retention and customer satisfaction since it efficiently tracks and resolves customer issues. It maximizes the return on interest since users can schedule and send targeted email campaigns, track its performance and generate reports. **What do you dislike about Bluwave CRM?** Bluwave CRM has limited features for it lacks features needs by highly specialized users leading them to experience potential limitations when researching reviews from within their industries. It is not a cost-effective platform to small businesses and also those businesses with limited budgets for its pricing depends on users plan and the number of users. **What problems is Bluwave CRM solving and how is that benefiting you?** Bluwave CRM has provided a centralized platform for users to manage all their customers interactions since it has improved customers relationships. It has improved business efficiency since it saves business time and improve its efficiency by automating tasks and providing a central location for all customers data. ### 5. Bluwave CRM: A Reliable CRM and Customer Service Tool that Has Been Having Impressive Features **Rating:** 5.0/5.0 stars **Reviewed by:** Maria P. | Data Manager, Education Management, Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Bluwave CRM?** Bluewave CRM improves visibility and access for service representatives since it centralizes customers data and store it in one place. Users can access their data anyplace, anytime, and using any device since they can access their data on the go with mobile apps for both Android and iOS devices. It automates the routine tasks and process hence improving team collaboration and efficiency. **What do you dislike about Bluwave CRM?** Bluewave CRM doesn’t not allow its users to customize their dashboards once they create it compared to other advanced CRMs. Has a limited integrations on the variety and depth integration. For the rapidly growing organizations they require an upgrade or use other alternative solutions since it is limited in scalability. **What problems is Bluwave CRM solving and how is that benefiting you?** Bluewave CRM creates time for selling activities since it automates repetitive tasks like generation of quotes and scheduling of appointment. By storing managing all customer data in one place improving on viability it has helped the user experience a fast resolution times and a better customer experiences. ### 6. Bluwave CRM: The Most Friendly, Easy to Manage and Dependable Customer Relationship Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** James A. | Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Bluwave CRM?** Bluwave CRM organizes contacts effectively since it creates and manages details contact profiles for user customers, vendors, and leads. It ensures the timely completion of tasks since it assigns and tracks tasks for individual team members by setting deadlines, reminders, and priorities making them stay organized and meet goals. **What do you dislike about Bluwave CRM?** Bluwave CRM free plan offers its users limited features, thus users with more complex needs are required to use the paid plan. It offers few customization options compared to some enterprise-level CRM solutions. **What problems is Bluwave CRM solving and how is that benefiting you?** Bluwave CRM has helped improve sales efficiency since it smoothens users' sales process, automates repetitive tasks, and focuses on closing deals. It has improved team collaboration since it facilitates collaboration between sales, customer service teams, and marketing by providing a Central platform to share information. ### 7. Bluwave CRM: A Sensational CRM Solution that Has Effective and Easy to Understand Features **Rating:** 5.0/5.0 stars **Reviewed by:** Renato B. | Chief Finacial Officer, Research, Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2024 **What do you like best about Bluwave CRM?** Bluwave CRM has an increased flexibility and productivity because of availability of mobile app and the users and their team can access and manage customer data. It is cost effective and their pricing are affordable to both small and large business. Customer satisfaction is enhanced for it manage customer interactions and issues are resolved efficiently. **What do you dislike about Bluwave CRM?** Bluwave CRM requires more training and support for its robust feature are very large to new users. It can have a limited customer support responses when it is highly regarded hence causing delays in responses. **What problems is Bluwave CRM solving and how is that benefiting you?** Users who use Bluwave CRM do not miss opportunities for it reminds them on follow-ups, tasks taken, and deadlines. It has led to more unified customer experience since it facilities communication and collaboration between sales and customer service. ### 8. Bluwave CRM: Super Effective and Reliable System that makes Customer Relationship Management Smooth **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah M. | Operations Manager, Restaurants, Enterprise (> 1000 emp.) **Reviewed Date:** February 18, 2024 **What do you like best about Bluwave CRM?** Bluewave CRM creates and manages the targeted marketing campaign promoting the reach of right message reaching the right audience. Customers are fully satisfied for this platform has enabled a proactive action that address the customer questions and concerns on time. **What do you dislike about Bluwave CRM?** Bluewave CRM restrict in-depth data analysis since it limits user report when user tend to create a custom report and dashboard. It can be an expensive platform to use depending on users required features compared to other CRM. **What problems is Bluwave CRM solving and how is that benefiting you?** Bluewave CRM It has helped in saving users time for it automates repetitive tasks like nurturing and lead capture. It has helped the client and customer gain strong relationship for it facilitates communications and engagements with each other through various channels. ### 9. Complicated Sales and Reporting **Rating:** 2.5/5.0 stars **Reviewed by:** Emma H. | Risk And Insurance Manager, Research, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2024 **What do you like best about Bluwave CRM?** The user interface and the features that come with Bluwave CRM are somewhat limited. It does require a bit of time for users or those who are less tech savvy to get accustomed to it. Once you do its not smooth sailing. **What do you dislike about Bluwave CRM?** It does not provide scalability as some of the larger CRMs out. The platform is not well suited for sales because finding information for transactions is difficult at times. Monitoring sales updates and managing customer data there are areas that use improvement. **What problems is Bluwave CRM solving and how is that benefiting you?** One major drawback is the difficulty of selling items to customers, which makes things cumbersome for managers. The web based application, for managing quotes and handling documents needs to be more user friendly. ### 10. One of the most coolest and user friendly CRM **Rating:** 3.5/5.0 stars **Reviewed by:** Sahil A. | Inside Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2024 **What do you like best about Bluwave CRM?** Using bluwave, we setup proper follow ups with the client, right from first call to final call everything is being tracked and managed via it. It is very easy to use and the support team has also helped us well with the onboarding. **What do you dislike about Bluwave CRM?** nothing as such, but yes a mobile application with the same kinda UI would be perfect **What problems is Bluwave CRM solving and how is that benefiting you?** Lead creation, lead assignment, lead management, reminders for proper follow ups ### 11. BLuwave CRM: Best CRM we have ever used. **Rating:** 5.0/5.0 stars **Reviewed by:** Peter G. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2023 **What do you like best about Bluwave CRM?** I like Bluwave CRM because: 1.From any device with an internet connection, staff can access the system anywhere, anytime. 2.You do not need to install any servers or users on your premises. 3. Using the software makes tracking quotes and documents easier. **What do you dislike about Bluwave CRM?** The user interface and other features can sometimes be confusing to new users. **What problems is Bluwave CRM solving and how is that benefiting you?** With the solution(Bluwave CRM), all sales-related updates and things can be tracked, and the team has been very productive. ### 12. Solid, User-friendly CRM system **Rating:** 3.5/5.0 stars **Reviewed by:** Mark S. | Manager, Technology Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Bluwave CRM?** Bluwave CRM is user-friendly and easy to navigate. The document tracking and the sales funnel is good and allows for easy reporting. It also allows access from many avenues. **What do you dislike about Bluwave CRM?** For newer and less technologically savvy users, it can be a little difficult to navigate. It also doesn't seem as scalable as the bigger CRM systems. **What problems is Bluwave CRM solving and how is that benefiting you?** Tracking the sales process for our clients ### 13. One of the best CRM Software's which provides end to end solution **Rating:** 4.5/5.0 stars **Reviewed by:** Rajiv J. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about Bluwave CRM?** It helps radically to streamline the process, automated quote's and diary management are few of the best features. **What do you dislike about Bluwave CRM?** All the additional features help alot can be a bit more user friendly. **What problems is Bluwave CRM solving and how is that benefiting you?** It is helping in organizing our customer data and minimize the time required in closing a sale. ### 14. Review Bluwave CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Fares B. | anager Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2022 **What do you like best about Bluwave CRM?** The best for this application is how you can manage your sales and add all the information about what you are selling, as well as to whom you sell it, which makes it easy for us to track our items. **What do you dislike about Bluwave CRM?** Bluewave is beneficial for sales, but if you have numerous wholesale transactions, it can be somewhat challenging to track and identify who purchased from your wholesale store. However, generally speaking, if you organize everything clearly, there is an excellent method to store all the information. **What problems is Bluwave CRM solving and how is that benefiting you?** The big problem is when we try to sell many items to many customers, and you, as a manager, can track all your items and the shipping for your store. Also, you can give access to many employees in your company. ### 15. Best tool that helps you manage sales funnel **Rating:** 4.5/5.0 stars **Reviewed by:** Er.Darshan P. | Business Analyst Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2022 **What do you like best about Bluwave CRM?** The best part of the software is it helps bringing the the ease in automating quote and document tracking **What do you dislike about Bluwave CRM?** For new users sometimes it becomes complex due to user interface and other functionality **What problems is Bluwave CRM solving and how is that benefiting you?** Using the web based application in quote management and other document handling ### 16. The startup level CRM Anyone can have and get started with their career **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2022 **What do you like best about Bluwave CRM?** To a beginner, Bluwave CRM has all the ease of use and the UI friendliness that any user can have. We have used many of the voiceIP integration and the product stands well with its competitors. **What do you dislike about Bluwave CRM?** Sometimes the platform is very much small compared to the scale of the other application and the competitors in the market. The real-time notifications can be a place they can improve. **What problems is Bluwave CRM solving and how is that benefiting you?** All sales-related updates and things can be totally tracked within the solution, the team has been extremely productive and the usage has also helped us a lot. ### 17. The BEST CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua B. | Special Projects, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2022 **What do you like best about Bluwave CRM?** The ability to combine all the data needed in one spot! **What do you dislike about Bluwave CRM?** There was nothing in the system that I disliked! **What problems is Bluwave CRM solving and how is that benefiting you?** I was able to put all my work CRM-based materials in one place. Email - Phone - Orders - Notes ### 18. Our new CRM Bluewave **Rating:** 5.0/5.0 stars **Reviewed by:** BC C. | GENERAL SALES MANAGER, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2022 **What do you like best about Bluwave CRM?** This CRM is very user friendly and intuitive; we like how much easier our tasks are with Bluewave **What do you dislike about Bluwave CRM?** We could not be happier, so far everything is as advertised. **What problems is Bluwave CRM solving and how is that benefiting you?** So far, we are problem-free, and we are getting more production from our reps. ## Bluwave CRM Discussions - [What is Bluwave CRM used for?](https://www.g2.com/discussions/what-is-bluwave-crm-used-for) - [View Bluwave CRM pricing details and edition comparison](https://www.g2.com/products/bluwave-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+18%3A17%3A17+-0500&secure%5Bsession_id%5D=59116e69-5f6e-4dd1-b684-5ec5e55a12d7&secure%5Btoken%5D=e3831359984fb234b99bfe4d63778016994ee823a5cf2838c829ecee3d791d02&format=llm_user) ## Bluwave CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Bluwave CRM Alternatives - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,818 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,579 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,155 reviews)