BlackLine Invoice-to-Cash Reviews & Product Details

BlackLine’s AI-driven Invoice-to-Cash platform ensures clients can invoice, collect, and apply customer payments faster using intelligent automation to achieve operational excellence. Digitally transform the invoice-to-cash process and optimize cash flow, boost profitability, mitigate risks, attain strategic flexibility, strengthen customer relationships, and generate shareholder value. BlackLine customers trust us to partner with them to achieve operational excellence. We blend technology with expert experience to create a proven blueprint for success. Here is what you can expect from each solution in our invoice-to-cash suite. eInvoicing & Payments: Empowers users with a self-service portal and online payments that streamline operations and enhance customer satisfaction. Our solution ensures accurate and compliant invoice delivery by seamlessly integrating with relevant tax authority systems as needed, allowing for the secure archiving and delivery of invoices per tax mandates and regulatory requirements. Seamlessly integrate with EDI systems and Accounts Payable (AP) platforms, automating invoice delivery without intervention. Cash Application: AI-driven matching achieves an average of 85% auto-application rate, significantly reducing manual effort and increasing efficiency. Intelligent remittance management is utilized for over 50% of necessary remittances in multiple data formats (lockbox, pdf, excel, and email), significantly decreasing user workload. The system can still find and apply a unique automated invoice-level application where a customer doesn't provide a remittance. Leverages pre-built, AI-driven auto-matching rules developed and refined from extensive customer deployments, enabling quicker and more efficient implementation focused on configuration, not customization Collections Management: Utilize multiple dynamic collection strategies to prioritize tasks based on collection and risk strategies, ensuring clarity on critical actions and improving user focus on high-impact activities. Automate customer communication based on defined policies and preferred contact methods, streamlining the collections process. Generate reports that measure the success of collection strategies and align actions with results, providing actionable insights. Define customer segments based on any data element, including risk information, allowing for targeted and effective collection efforts. Credit & Risk Management: Integrating real-time data from credit agencies, insurers, and payment performance metrics for a comprehensive view of customer creditworthiness. Dynamic customer segmentation enables proactive risk management by monitoring attribute changes in real-time, ensuring timely decision-making. Automated credit policies enhance efficiency through real-time monitoring and credit limit reviews, reducing manual workload and allowing for strategic analysis. With pre-defined risk policies, the solution ensures rapid implementation while maintaining the flexibility to customize policies as needed for greater adaptability. Disputes & Deductions Management: The automated workflow streamlines invoice dispute resolution by logging, monitoring, and analyzing issues for faster resolution. Seamless integration with ERP and CRM platforms maintains existing workflows, minimizing disruption and ensuring easy adoption. Supporting documentation is consolidated for comprehensive dispute context, expediting resolution. BlackLine Cash Application automates payment allocation and deduction handling by interpreting remittance advice, categorizing deductions with reason codes, and sending automated journal entries to the general ledger for accurate financial reporting and swift processing AR Intelligence: Provides real-time access to growing AR data, enabling immediate insights for better decision-making. It offers deep visibility into customer behaviors, sales trends, and payment performance to identify key correlations and risks. Predictive payment analysis helps assess payment reliability and the impact of terms on cash flow. Additionally, enhanced data-driven collaboration with treasury, commercial, and sales teams—along with customer attractiveness scoring—supports stronger account management and strategic decision-making.

Seller

BlackLine

Discussions

BlackLine Invoice-to-Cash Community

Languages Supported

Czech, Danish, German, English, Finnish, French, Hungarian, Italian, Dutch, Norwegian, Polish, Portuguese, Slovak, Spanish, Swedish

Solution Type

Best-of-Breed

Overview by

Susan Parcells

Value at a Glance

Averages based on real user reviews.

Time to Implement

9 months

View More Pricing Information

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Verified User in Accounting

Small-Business (50 or fewer emp.)

11/21/2023

"Blackline for AR"

4/5

What do you like best about BlackLine Invoice-to-Cash?

Cash application is done in less than half of the time than our previous system/process. All remit advices are easily accessible on the site. Invoice suggestions make payment research so much easier and less time consuming. Our Implementation Consultant Heidi was amazing, she assisted us throughout the entire process and made changes on the spot if a certain function was not completely useful or gave further information and explained in detail on how to use the program. Review collected by and hosted on G2.com.

What do you dislike about BlackLine Invoice-to-Cash?

Our clients make deposits before the project has been invoiced, which we can use the recycling payment function, but due to the fact that this payment stays in BL and does not import into our ERP, we are unable to actually utilize this function. Review collected by and hosted on G2.com.

abhishek d.

Mid-Market (51-1000 emp.)

8/24/2023

"AI in AR"

5/5

What do you like best about BlackLine Invoice-to-Cash?

As I have been using it for a long time, and found everything is really amazing, the best part is it is working with AI so it reduces a lot of human interventions and reduces the cost per collect money from the market. Review collected by and hosted on G2.com.

What do you dislike about BlackLine Invoice-to-Cash?

As I have explained, I like BLACKLINE AR automation very much and that's why I'm using it for a long time, I hardly found anything which I really don't like but definitely as the market is changing it also needs some good updates in it. Review collected by and hosted on G2.com.

Verified User in Utilities

Enterprise (> 1000 emp.)

3/21/2024

"Blackline Reconciliations add control and allow confidence in reconciliation details"

4/5

What do you like best about BlackLine Invoice-to-Cash?

It's good that data is populated from source systems automatically Review collected by and hosted on G2.com.

What do you dislike about BlackLine Invoice-to-Cash?

Can be fiddly to administer but this this may well be due to our historic set-up Review collected by and hosted on G2.com.

Tanya M.

Enterprise (> 1000 emp.)

9/12/2023

"Great way to streamline and bring accounts to date in timely manner"

4/5

What do you like best about BlackLine Invoice-to-Cash?

It can match receipts to the subledger quickly and record minimising errors and apply quicker to the customers accounts to ensure the credit limits are shown in a more real time basis. Review collected by and hosted on G2.com.

What do you dislike about BlackLine Invoice-to-Cash?

Initial set up can be long but generally it is obtaining the correct details and data from banks to download and how to be implemented...learning the exceptions but worth the long term effort for gains in future Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate

Enterprise (> 1000 emp.)

8/15/2023

"So far so good"

4/5

What do you like best about BlackLine Invoice-to-Cash?

it cut down my staff time tremendously from our previous application which was built and developed internally. as we continued to grow, the old application wasn't feasible anymore Review collected by and hosted on G2.com.

What do you dislike about BlackLine Invoice-to-Cash?

we required a good amount of customization on our end from Deltek Vision (our ERP). there are some things our ERP doesn't handle well and i think Blackline AR automation is better with the more common ERPs out there Review collected by and hosted on G2.com.

Vera M.

Enterprise (> 1000 emp.)

5/23/2023

"To improve automation related to AR cash matching"

5/5

What do you like best about BlackLine Invoice-to-Cash?

BL Account Receivable Automation with both JE certification and postings created accurate and timely postings, which is very important to reconcile cash. Before using AR automation, we had a lot of mismatched and unapplied items, and we spent more time balancing receivables accounts. Review collected by and hosted on G2.com.

What do you dislike about BlackLine Invoice-to-Cash?

Sometimes we have a mismatch, and currently, we are experiencing an issue with uploading G/L files into the matching module, which BL Support Team is investigating. Review collected by and hosted on G2.com.

Verified User in Environmental Services

Mid-Market (51-1000 emp.)

7/27/2023

"Blackline is the Best!"

5/5

What do you like best about BlackLine Invoice-to-Cash?

The best thing about Blackline is the AI Automation. It has saved my Company and staff so much time! The automatching of payments has truly helped with time management. Review collected by and hosted on G2.com.

What do you dislike about BlackLine Invoice-to-Cash?

The only downside I can think of is the layout of the Sandpit website. There are some changes to the color/layout I would for sure make in the future to make it more user friendly. Review collected by and hosted on G2.com.

Aurelija A.

Hospital & Health Care

Small-Business (50 or fewer emp.)

9/17/2023

"Excellent Customization Options"

5/5

What do you like best about BlackLine Invoice-to-Cash?

I've been using it for quite some time now. The customization options it offers are excellent. Their support team is always helpful, in resolving any issues. Review collected by and hosted on G2.com.

What do you dislike about BlackLine Invoice-to-Cash?

Adaptation and training employees is time consuming, which slows down the implementation process. Review collected by and hosted on G2.com.

patricia G.

Mid-Market (51-1000 emp.)

6/1/2023

"Rebates receivable automation saved time and increase efficiencies"

4.5/5

What do you like best about BlackLine Invoice-to-Cash?

By using Blackline to automate the Rebates receivable matching it not only saved valuable time previously spent daily doing the matching it has increased the efficiencies of department, the period end closing significantly. Review collected by and hosted on G2.com.

What do you dislike about BlackLine Invoice-to-Cash?

It takes time to develop from a busy schedule but totally worth it Review collected by and hosted on G2.com.

What problems is BlackLine Invoice-to-Cash solving and how is that benefiting you?

Matching the rebates with the corresponding vendor, from an Internal controls perspective, we only need to test the system once as an application control instead of multiple times if the control is manual. Saving time, increasing efficiencies as well as reducing risk and testing needed. Review collected by and hosted on G2.com.

mikyung k.

Enterprise (> 1000 emp.)

9/13/2023

"It makes AR payment posting stream-lined"

4.5/5

What do you like best about BlackLine Invoice-to-Cash?

It is a one stop process from e-invoicing to the payment posting. Review collected by and hosted on G2.com.

What do you dislike about BlackLine Invoice-to-Cash?

it was not clear that how the payments get allocated into the ERP, where the receivables are in detail line items. Review collected by and hosted on G2.com.