BlackLine Invoice-to-Cash Features

Define credit limits per customer or by customer type.

Track the changes made to credit limits and the corresponding reasons.

Adjust credit limits manually or automatically (based on pre-defined threasholds).

Such as CreditSafe, Searches Group, Credit Assist, Experian, Equifax, and Dun & Bradstreet.

Ability to revoke credit limits temporarily or permananetly when the amount due by a customer exceeds a predefined amount.

For third-party collection agencies

Integrate with a third-party accounting system

Set up connections to third-party platforms to improve business processes

Identify incomplete payments and track the rest of the amount due.

Track one to many and many to one relationships between invoices and payments.

Identify invoicing errors such as the wrong amount or due date, and make sure that customers pay the correct amount on time.

Apply payments to the right Accounts Receivables accounts for each customer.

Allow customers to make a partial payment on an invoice and track remaining debt

Workflows to manage and escalate disputed transactions.

Ability to communicate with customers using the best channel (ie SMS, online chat, and social media), message, and timing

Comprehensive view of customer details for collections agents.

Electronically collect payments for goods or services

Identify and flag customers that are more likely to pay late.

Calculate the total amount received during a time period and compare with the estimate.

Use KPIs to monitor the effiency of the collections department.

Ability to scale to any collections volume, at any time

Maximize engagement using live data, behavioral insights, sentiment analysis and payment history

Ability to identify and adjust to updated rules and regulations

Tracking, managing, and initiating the transfer of funds for overdue customer payments

For first-party debt collectors

Customers can use an online portal to submit information and documents required for collections.

Customers have online access to document such as copies of Invoices, proofs of delivery, and contracts.

Reports on the status of invoices or payments

Tracks all transactions, from issuing invoices to payment reminders to receiving payment

Calculation of consumption tax imposed on the sale of goods/services

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Reports that show customers their invoices, payments, and balance on the account

Integrates with accounting or similar platforms

Integrates with ERP systems

Integrates with Corporate Performance Management platforms

Creates or imports invoices

Allow customers to make a partial payment on an invoice and track remaining debt

Compare and match accounting/financial records with corresponding bank statements

Enables users to analize documents for audit and dispute purposes

Provides visibility into deduction invoices and optimizes information retrieval

Capability to perform complex tasks without constant human input

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Improves performance based on feedback and experience

Sends automated messages and reminders, resolves disputes, or does proactive outreach.

Responds to basic questions from inbound emails.

Analyzes past transactions to make a prediction of when future payments are likely to be paid.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Alter the layout and content of reports

Use AI to generate content in the form of text, images, videos, etc.

Monitor and record expenses such as purchases or charges incurred

Import and export data to and from software applications

Receive data and information in real time

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Creation, processing, verification, and execution of invoices till the payment is made

Create, manage, and send invoices or bills to customers

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Categorizes outstanding invoices based on the amount of time they have remained unpaid

Create, send, and track purchase orders and their statuses

A record of all activities within the system, including user access, changes made, etc.

Track products that are for sale at a reduced price or part of coupon promotions

Centralized accounting record which tracks all financial transactions

Store, manage, and track all electronic documents in a centralized location

A list of customers and their payments due updated on a monthly basis

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Manage and handle various international currencies

Create, design and manage workflows for repetitive tasks

Accept and process credit card transactions

Create, manage and track all task activities and progression

Pre-designed layouts that can be customized to match preferences and requirements

Form predictions based on past and present data/trends

Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period

Online portal through which end users can access the system, manage tasks, or obtain information

Timed notification for any upcoming task, deadline, appointment, or activity

Receive and deposit or issue and record check payments

Upload, track, and submit receipts in a central database

Flag a transaction when a customer pays more than they owe and either refund the overpayment or save the overpayment as a credit

Plan, manage, and track the financial activities of an individual or organization

Set up connections to third-party platforms to improve business processes

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Manage the process of evaluating documents or requests submitted for approval

Application programming interface that allows for integration with other systems/databases

A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time

Receive system updates as soon as any changes are made

Track and manage adherence to policies for any service, product, process, or supplier

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

System that automatically dials calls

Accept and process credit card transactions

Manage plans with a set payment schedule that help customers pay outstanding debt

Automatically create schedules based on business needs or employee availability and qualifications

Application programming interface that allows for integration with other systems/databases

Create, design and manage workflows for repetitive tasks

Track and document all activities across devices, networks, and other systems

Manage and handle various international currencies

Process payments via multiple modes directly through the application

Schedules callback times

Use AI to generate content in the form of text, images, videos, etc.

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Pre-made examples and templates for emails

Information, data and reports that are being tracked over time

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Import and export data to and from software applications

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Manage, record and track all business exchanges in form of money and its related interactions in the system

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Initiate collection and analysis of known risks

Pre-designed layouts that can be customized to match preferences and requirements

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage contact details and communication with clients

Manage, organize, and store contact information

Send automated reminders and notices to clients on overdue payments

Record the audio of phone conversations for quality assurance purposes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Analyze and gain insights into data in real-time

Report customer payment history and outstanding debts to credit bureaus

Search and filter data across systems to locate required information by entering keywords or certain criteria

Tracking, calculating, and paying commissions and earnings to employees

Searchable database of information about loan borrowers

Create, save, and re-purpose templates for emails, forms, etc.

Alter the layout and content of reports

Observe and track the demand, usage, progress or quality of a system, product, or user

Timed notification for any upcoming task, deadline, appointment, or activity

Active reporting of data and metrics