Tango Pricing Overview

I use Tango to send compensation to participants in my research study for my doctoral program, and it allows me to send direct conversation immediately after the interviews, which is very accessible. The option for participants to select from a variety of cards for compensation is something I value a lot. I like that Tango offers a Visa gift card option without any activation fees for myself or the participants. The setup was reliable, convenient, and easy, with customer service accessible in a timely manner. I find Tango to be an outstanding competitor when considering other options for sending gift cards. Review collected by and hosted on G2.com.

I mean, there is a delay to upload money, like, as a new user or a new account. But other than that, I think those are just checks and balances. Review collected by and hosted on G2.com.

Overall good developer experience. Their API and documentation are quite good. Having a single float to cover all currencies without having to think much about it is nice. No subscription fee. Review collected by and hosted on G2.com.

Customer support is basically non-existent. We've had problems with gift cards that they've issued before and getting a meaningful reply outside of "we're looking into this, we're working through an unusually high number of support requests" is like pulling teeth. Takes several follow up emails per request to resolve any issues.

Funding times are incredibly slow. Margins are really weak compared to competitors. Their catalog seems to be shrinking and brand availability outside of the US is limited.

Not being able to see the available brands and constantly having to request any new brands to be enabled in our catalog was annoying. Review collected by and hosted on G2.com.