Tango Pricing Overview

Most helpful thing about Tango is ease of use. Previously, we had to go to a store, select a giftcard, bring back to office, write out a Thank You note, address the envelope and get it in the mail. Truly, way to many steps and inefficient. This allows me to get on to more important projects. Review collected by and hosted on G2.com.

Only possible improvement is having Visa giftcards, but I know they charge a ridiculous fee. Also, was there any Dunkin Donuts or Starbucks cards on there? Sometimes, we want to just send someone a 'cup of coffee' and either of those vendors would be good for the small $5 giftcards. Review collected by and hosted on G2.com.

Overall good developer experience. Their API and documentation are quite good. Having a single float to cover all currencies without having to think much about it is nice. No subscription fee. Review collected by and hosted on G2.com.

Customer support is basically non-existent. We've had problems with gift cards that they've issued before and getting a meaningful reply outside of "we're looking into this, we're working through an unusually high number of support requests" is like pulling teeth. Takes several follow up emails per request to resolve any issues.

Funding times are incredibly slow. Margins are really weak compared to competitors. Their catalog seems to be shrinking and brand availability outside of the US is limited.

Not being able to see the available brands and constantly having to request any new brands to be enabled in our catalog was annoying. Review collected by and hosted on G2.com.