--- title: Blackbaud Student Information System Reviews meta\_title: 'Blackbaud Student Information System Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 27 reviews by the users' company size, role or industry to find out how Blackbaud Student Information System works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 27 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Student Information Systems (SIS) url: https://www.g2.com/categories/student-information-systems-sis --- ### Blackbaud Student Information System Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **user-friendly navigation** of Blackbaud Student Information System, making it easy for everyone to access needed information. [(6 mentions)](https://www.g2.com/products/blackbaud-student-information-system/reviews?filters%5Bsentiment_snippet%5D=1965156&qs=pros-and-cons#reviews) Users appreciate the **centralized information** provided by Blackbaud, enhancing efficiency and connectivity for everyone involved. [(5 mentions)](https://www.g2.com/products/blackbaud-student-information-system/reviews?filters%5Bsentiment_snippet%5D=1965149&qs=pros-and-cons#reviews) Users value the **easy integrations** of Blackbaud Student Information System, enhancing connectivity across various educational platforms. [(5 mentions)](https://www.g2.com/products/blackbaud-student-information-system/reviews?filters%5Bsentiment_snippet%5D=1965160&qs=pros-and-cons#reviews) Users appreciate the **ease of access** to information and seamless integration with other products in Blackbaud SIS. [(4 mentions)](https://www.g2.com/products/blackbaud-student-information-system/reviews?filters%5Bsentiment_snippet%5D=1965152&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface** of Blackbaud Student Information System, making navigation effortless for everyone involved. [(4 mentions)](https://www.g2.com/products/blackbaud-student-information-system/reviews?filters%5Bsentiment_snippet%5D=1965161&qs=pros-and-cons#reviews) Users find the **learning difficulty** significant, particularly in startup and managing security roles effectively. [(3 mentions)](https://www.g2.com/products/blackbaud-student-information-system/reviews?filters%5Bsentiment_snippet%5D=1965144&qs=pros-and-cons#reviews) Users report experiencing **poor support** , particularly with slow live chat and difficulty accessing higher-tier assistance. [(3 mentions)](https://www.g2.com/products/blackbaud-student-information-system/reviews?filters%5Bsentiment_snippet%5D=1987027&qs=pros-and-cons#reviews) Users experience **technical issues** with the gradebook and system reliability, causing frustration with functionality. [(3 mentions)](https://www.g2.com/products/blackbaud-student-information-system/reviews?filters%5Bsentiment_snippet%5D=1965155&qs=pros-and-cons#reviews) Users find the **system inefficient** , as it struggles with batch updates and has frustrating gradebook issues. [(2 mentions)](https://www.g2.com/products/blackbaud-student-information-system/reviews?filters%5Bsentiment_snippet%5D=1965147&qs=pros-and-cons#reviews) Users find the **limited features** of Blackbaud Student Information System restrict additional functionalities like robust reporting and group communication. [(2 mentions)](https://www.g2.com/products/blackbaud-student-information-system/reviews?filters%5Bsentiment_snippet%5D=1965140&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Blackbaud Student Information System ##### 1. Ease of Use Users appreciate the **user-friendly navigation** of Blackbaud Student Information System, making it easy for everyone to access needed information. [ See 6 mentions ](https://www.g2.com/products/blackbaud-student-information-system/reviews?filters%5Bsentiment_snippet%5D=1965156&qs=pros-and-cons#reviews) See Related User Reviews ![Laurie C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laurie C.") LC Laurie C. Mid-Market (51-1000 emp.) 4.5/5 "Seamless Integration, but Challenging Startup" What do you like about Blackbaud Student Information System? How information integrates seamlessly between platforms and how easy to use it is once you get a hang of things. ![Amy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amy H.") AH Amy H. Mid-Market (51-1000 emp.) 4.5/5 "Easy to use" What do you like about Blackbaud Student Information System? It is easy to access and edit the information you need ##### 2. Centralized Information Users appreciate the **centralized information** provided by Blackbaud, enhancing efficiency and connectivity for everyone involved. [ See 5 mentions ](https://www.g2.com/products/blackbaud-student-information-system/reviews?filters%5Bsentiment_snippet%5D=1965149&qs=pros-and-cons#reviews) See Related User Reviews ![Laurie C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laurie C.") LC Laurie C. Mid-Market (51-1000 emp.) 4.5/5 "Seamless Integration, but Challenging Startup" What do you like about Blackbaud Student Information System? How information integrates seamlessly between platforms and how easy to use it is once you get a hang of things. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "On the way to success!" What do you like about Blackbaud Student Information System? I like how unified and connected it is. It's more than just a place to store records; it acts as a single hub that often integrates the student data w ##### 3. Easy Integrations Users value the **easy integrations** of Blackbaud Student Information System, enhancing connectivity across various educational platforms. [ See 5 mentions ](https://www.g2.com/products/blackbaud-student-information-system/reviews?filters%5Bsentiment_snippet%5D=1965160&qs=pros-and-cons#reviews) See Related User Reviews ![Laurie C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laurie C.") LC Laurie C. Mid-Market (51-1000 emp.) 4.5/5 "Seamless Integration, but Challenging Startup" What do you like about Blackbaud Student Information System? How information integrates seamlessly between platforms and how easy to use it is once you get a hang of things. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "On the way to success!" What do you like about Blackbaud Student Information System? I like how unified and connected it is. It's more than just a place to store records; it acts as a single hub that often integrates the student data w ##### 4. Ease of Access Users appreciate the **ease of access** to information and seamless integration with other products in Blackbaud SIS. [ See 4 mentions ](https://www.g2.com/products/blackbaud-student-information-system/reviews?filters%5Bsentiment_snippet%5D=1965152&qs=pros-and-cons#reviews) See Related User Reviews ![Amy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amy H.") AH Amy H. Mid-Market (51-1000 emp.) 4.5/5 "Easy to use" What do you like about Blackbaud Student Information System? It is easy to access and edit the information you need ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "organized but connects with other products" What do you like about Blackbaud Student Information System? I can easily see and navigate to other relationships for a student ##### 5. User-Friendly Users appreciate the **user-friendly interface** of Blackbaud Student Information System, making navigation effortless for everyone involved. [ See 4 mentions ](https://www.g2.com/products/blackbaud-student-information-system/reviews?filters%5Bsentiment_snippet%5D=1965161&qs=pros-and-cons#reviews) See Related User Reviews ![Darin S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darin S.") DS Darin S. Mid-Market (51-1000 emp.) 4.5/5 "Solid and Economical SIS with Room to Grow" What do you like about Blackbaud Student Information System? Blackbaud SIS is economical, user-friendly, and Blackbaud's commitment to ongoing development is evident in their frequent updates. ![Jorman S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorman S.") JS Jorman S. Mid-Market (51-1000 emp.) 5.0/5 "Simply amazing!!" What do you like about Blackbaud Student Information System? Works very seamlessly with all of our other products when it comes to intergration. Support is very helpful when needed. Set up if very easy to implem ### 5 Cons or Disadvantages of Blackbaud Student Information System ##### 1. Learning Difficulty Users find the **learning difficulty** significant, particularly in startup and managing security roles effectively. [ See 3 mentions ](https://www.g2.com/products/blackbaud-student-information-system/reviews?filters%5Bsentiment_snippet%5D=1965144&qs=pros-and-cons#reviews) See Related User Reviews ![Laurie C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laurie C.") LC Laurie C. Mid-Market (51-1000 emp.) 4.5/5 "Seamless Integration, but Challenging Startup" What do you dislike about Blackbaud Student Information System? The start up process was quite difficult ![Amy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amy H.") AH Amy H. Mid-Market (51-1000 emp.) 4.5/5 "Easy to use" What do you dislike about Blackbaud Student Information System? I find the security roles difficult to manage. ##### 2. Poor Support Users report experiencing **poor support** , particularly with slow live chat and difficulty accessing higher-tier assistance. [ See 3 mentions ](https://www.g2.com/products/blackbaud-student-information-system/reviews?filters%5Bsentiment_snippet%5D=1987027&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "On the way to success!" What do you dislike about Blackbaud Student Information System? Customer Support is great, when it's not the live chat. The live chat assistance seems to have diminished in the past couple of years - opening a tick ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great solution for Schools" What do you dislike about Blackbaud Student Information System? The only area in which Blackbaud has struggled of late is their support. As a 28 year user of the system, I can honestly say that my team and I know m ##### 3. Technical Issues Users experience **technical issues** with the gradebook and system reliability, causing frustration with functionality. [ See 3 mentions ](https://www.g2.com/products/blackbaud-student-information-system/reviews?filters%5Bsentiment_snippet%5D=1965155&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew M.") MM Matthew M. Mid-Market (51-1000 emp.) 4.0/5 "Great tool - Helped us organize data and improve communication" What do you dislike about Blackbaud Student Information System? The gradebook portion can be finicky and leads to some frustrations from the faculty. Some saved preference settings do not stay saved. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Registration of classes and grades" What do you dislike about Blackbaud Student Information System? Sometimes the system goes down and we are lost because everything is related to the system. ##### 4. Inefficient Users find the **system inefficient** , as it struggles with batch updates and has frustrating gradebook issues. [ See 2 mentions ](https://www.g2.com/products/blackbaud-student-information-system/reviews?filters%5Bsentiment_snippet%5D=1965147&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "organized but connects with other products" What do you dislike about Blackbaud Student Information System? It is slow to update large batches of information ![Matthew M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew M.") MM Matthew M. Mid-Market (51-1000 emp.) 4.0/5 "Great tool - Helped us organize data and improve communication" What do you dislike about Blackbaud Student Information System? The gradebook portion can be finicky and leads to some frustrations from the faculty. Some saved preference settings do not stay saved. ##### 5. Limited Features Users find the **limited features** of Blackbaud Student Information System restrict additional functionalities like robust reporting and group communication. [ See 2 mentions ](https://www.g2.com/products/blackbaud-student-information-system/reviews?filters%5Bsentiment_snippet%5D=1965140&qs=pros-and-cons#reviews) See Related User Reviews ![Darin S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darin S.") DS Darin S. Mid-Market (51-1000 emp.) 4.5/5 "Solid and Economical SIS with Room to Grow" What do you dislike about Blackbaud Student Information System? It needs further development in key areas like robust reporting (SAP, state/federal) and API support. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "User-friendly, easy to learn!" What do you dislike about Blackbaud Student Information System? I wish there way a way (maybe there is!) to send the same note to a large group of inquiries at once, where the note is then automatically recorded un ![Dominia G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dominia G.") DG Dominia G. Small-Business (50 or fewer emp.) 7/9/2026 "Intuitive System with Room for Improvement" 4/5 What do you like best about Blackbaud Student Information System? I like that Blackbaud Student Information System is easy to navigate. It's easy to make updates, and it's pretty straightforward to use. Ensuring that we have the proper information for our students is extremely important, and being able to make updates as needed is just as important. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Student Information System? I think sometimes when looking up student's name it can have some glitches and not pull it up. I think having a feature that allows you to type in a few letters and it guess the names would be helpful. Review collected by and hosted on G2.com. What problems is Blackbaud Student Information System solving and how is that benefiting you? Blackbaud Student Information System keeps all our student info in one safe place, helps update data easily, and manage student records efficiently. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Kailen S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kailen S.") KS Kailen S. Mid-Market (51-1000 emp.) 5/14/2026 "Centralized Student Management with Cloud Access" 4/5 What do you like best about Blackbaud Student Information System? I like that the Blackbaud Student Information System is accessible to all users, and we can change the permissions for visibility and security reasons. It feeds well into the Learning Management System and Tuition Management. It also keeps everything all in one place and makes it available over the cloud. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Student Information System? The reporting is outdated and not easy to create fully customized reports. The editing on pushpages is also difficult. Resource boards could also be updated. Review collected by and hosted on G2.com. What problems is Blackbaud Student Information System solving and how is that benefiting you? I use Blackbaud SIS to keep all student records in one place, accessible over the cloud. It's great that it's available to all users, with adjustable permissions for security, and it integrates well with LMS and Tuition Management. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Jeanne T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeanne T.") JT Jeanne T. Database Administrator Mid-Market (51-1000 emp.) 4/23/2026 "A complete view for student data" 5/5 What do you like best about Blackbaud Student Information System? It brings all the pertinent data together in one place, which streamlines our workflows and lets all key personnel complete their work within the same system. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Student Information System? Like many data systems, it takes some training and thoughtful use to be truly effective. Review collected by and hosted on G2.com. What problems is Blackbaud Student Information System solving and how is that benefiting you? It allows our students’ academic records, attendance, conduct, and student life notes to live together in one place, while also letting us carefully and thoughtfully manage who has access to that information. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Lauren H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren H.") LH Lauren H. Blackbaud Implementation and Configuration Consultant Mid-Market (51-1000 emp.) 5/27/2026 "Simplifies Student Info Access, Needs Consistency Improvements" 5/5 What do you like best about Blackbaud Student Information System? I like having a single login for our faculty to access student information as it simplifies the process. Having all our student information under one login greatly streamlines the process for our students, faculty, staff, and families. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Student Information System? There's some inconsistency between modules of the capability and functionality and look. I know that they're actively working to unify that experience. Review collected by and hosted on G2.com. What problems is Blackbaud Student Information System solving and how is that benefiting you? I use Blackbaud Student Information System for managing schedules, athletics, and simplifying single login access to student information, which centralizes all data, making it easier for students, faculty, staff, and families. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Mid-Market (51-1000 emp.) 10/27/2025 "On the way to success!" 4.5/5 What do you like best about Blackbaud Student Information System? I like how unified and connected it is. It's more than just a place to store records; it acts as a single hub that often integrates the student data with the LMS for teachers and with billing, admissions, and fundraising for the administration. This gives faculty, staff, and even parents a 360-degree view of the student, making tasks like tracking attendance, managing grades, and communicating with families much more efficient and less scattered. Blackbaud has also been implementing a lot of community feedback changes lately. This is a huge step in the right direction! Review collected by and hosted on G2.com. What do you dislike about Blackbaud Student Information System? Customer Support is great, when it's not the live chat. The live chat assistance seems to have diminished in the past couple of years - opening a ticket instead is usually a bit faster. Review collected by and hosted on G2.com. What problems is Blackbaud Student Information System solving and how is that benefiting you? Central hub. Having everything in one spot for our LMS, SIS, and now Attendance with their upcoming attendance revamp/updates! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Laurie C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laurie C.") LC Laurie C. Director of Operations and Technology Mid-Market (51-1000 emp.) 10/28/2025 "Seamless Integration, but Challenging Startup" 4.5/5 What do you like best about Blackbaud Student Information System? How information integrates seamlessly between platforms and how easy to use it is once you get a hang of things. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Student Information System? The start up process was quite difficult Review collected by and hosted on G2.com. What problems is Blackbaud Student Information System solving and how is that benefiting you? The information integration feature stands out to me. It brings together data from different sources, making it easier to access and manage everything in one place. This has improved my workflow and helped me stay organized. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") AP Verified User in Primary/Secondary Education Mid-Market (51-1000 emp.) 2/7/2025 "Great solution for Schools" 4.5/5 What do you like best about Blackbaud Student Information System? A superb platform for managing student, parent, class, teacher, advisory, boarding and all student-related data. We have an extremely complicated daily schedule and the software is able to adapt to our needs. The LMS is flexible and integrates with the 3rd party applications we need it to. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Student Information System? The only area in which Blackbaud has struggled of late is their support. As a 28 year user of the system, I can honestly say that my team and I know more about the Blackbaud products than the first several levels of tech support personnel. We struggle to quickly reach engineering and higher tier support personnel who can actually help us with our issues. Review collected by and hosted on G2.com. What problems is Blackbaud Student Information System solving and how is that benefiting you? Blackbaud helps us keep track of students from the time they first express interest in our school to graduation and beyond via intergration with Raiser's Edge. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Amy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amy H.") AH Amy H. Director of IT Mid-Market (51-1000 emp.) 4/30/2025 "Easy to use" 4.5/5 What do you like best about Blackbaud Student Information System? It is easy to access and edit the information you need Review collected by and hosted on G2.com. What do you dislike about Blackbaud Student Information System? I find the security roles difficult to manage. Review collected by and hosted on G2.com. What problems is Blackbaud Student Information System solving and how is that benefiting you? It easily manages our student data. It is easy to understand and has a great UI Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Olivia S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olivia S.") OS Olivia S. Small-Business (50 or fewer emp.) 2/14/2025 "Easy to use and very helpful" 4/5 What do you like best about Blackbaud Student Information System? Blackbaud helps our school have one platform for all uses. We use it for just about everything we need. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Student Information System? The only thing is that I wish there was a way to upload photos better onto bulletin boards for my classes. This would allow me to share with parents easier. Possibly an app for mobile devices too. Review collected by and hosted on G2.com. What problems is Blackbaud Student Information System solving and how is that benefiting you? It allows for one platform for all staff to use and view easily. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Matthew M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew M.") MM Matthew M. Director of Information Technology Mid-Market (51-1000 emp.) 11/19/2024 "Great tool - Helped us organize data and improve communication" 4/5 What do you like best about Blackbaud Student Information System? The navigation is simple and allows for faculty/staff/students/parents all the ability to easily locate where they need to be in the system. We incorporated the LMS and Tuition Management components as well, and the school enjoys housing all of our student data in one system. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Student Information System? The gradebook portion can be finicky and leads to some frustrations from the faculty. Some saved preference settings do not stay saved. Review collected by and hosted on G2.com. What problems is Blackbaud Student Information System solving and how is that benefiting you? It allows for us to store all of our data in one system. It allows for many employees to pull up the data and run reports without having a designated persont o perform these actions like in the past. Review collected by and hosted on G2.com. 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