bitnamic CONNECT

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The solution for digital & efficient service! The bitnamic CONNECT customer service platform offers three versatile hubs - Service HUB, Documentation HUB and Academy HUB - in one modular product to speed up service processes, save costs and effectively counteract the shortage of skilled workers. bitnamic CONNECT - Service HUB Communication in seconds: Secure service chats, visual support & ticket management. bitnamic CONNECT - Documentation HUB Assets & documentation: Providing documentation, managing users, assets, products & checklists. bitnamic CONNECT - Academy HUB E-learning: Training and knowledge transfer for customers and employees. Integrate existing software from your company (Salesforce, ServiceNow, Dynamics). Integrate the customer portal page seamlessly as a website into your existing applications - in your design! Manage access to the system in user groups (SSO). DSGVO-compliant. Hosted on German servers. ISO-certified. Use our portal as the basis for your development!