Bitly Reviews (922)

View 2 Video Reviews
Reviews

Bitly Reviews (922)

View 2 Video Reviews
4.5
922 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Bitly for its ease of use and powerful tracking features, which streamline link shortening and management. The platform's ability to create custom links and QR codes enhances branding and user engagement, making it a valuable tool for marketing efforts. However, some users note that the pricing for advanced features can be high.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Chris C.
CC
Chris C.
Content Marketing Manager
Mid-Market (51-1000 emp.)
"Fast and Affordable link shortening and QR codes"
5/5
What do you like best about Bitly?

Super easy to use, limits are generous and super affordable Review collected by and hosted on G2.com.

What do you dislike about Bitly?

not much -- its a great system and really helps our org stay in sync Review collected by and hosted on G2.com.

divyansh c.
DC
divyansh c.
Graphic Designer
Mid-Market (51-1000 emp.)
"Easy Link Shortening with Click Stats and Custom Links"
4.5/5
What do you like best about Bitly?

It helps in shortening Links and also shows me stats like link clicks and also helps in customising links Review collected by and hosted on G2.com.

What do you dislike about Bitly?

It does not show full stats as its a paid feature Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
UC
Verified User in Civic & Social Organization
Small-Business (50 or fewer emp.)
"Bitly Makes Link Sharing Easy and User-Friendly"
5/5
What do you like best about Bitly?

Bitly makes sharing website links easy and user friendly. Nothing is more discouraging to a user than seeing a long url that they need to type by hand. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

Bitly offers multiple services but I only use url shortening and QR code generation. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Easy Custom Link Editing for Every Client"
5/5
What do you like best about Bitly?

I love how I can edit the back half of the link to make it custom for whatever client I'm making a link for. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

I don't love that they've monetized nearly every aspect of it. Review collected by and hosted on G2.com.

Christie C.
CC
Christie C.
Management and Program Analyst
Small-Business (50 or fewer emp.)
"Great Link Click Tracking for Customer Analytics"
4/5
What do you like best about Bitly?

Tracking links clicked. Being able to shorten links Review collected by and hosted on G2.com.

What do you dislike about Bitly?

I would like to set a customer dashboard analytics range or have the open to view previous month. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
UC
Verified User in Consumer Electronics
Small-Business (50 or fewer emp.)
"New management not off to a good start"
0/5
What do you like best about Bitly?

I've been using Bit.ly for over 10 years now, and have benefited from the features and convenience provided, but these have changed more recently. Bitly is now under new management. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

In the last year, they have removed most of the features available in the free platform, and are now only available in the paid platform.

Worse than that, any previously generated free links, are now opted into paid advertising clickthroughs. This is completely unprofessional, and damages the reputation of existing users of bit.ly. As such I am moving my links to a different platform.

There is no way to contact customer support unless you have a paid subscription. Review collected by and hosted on G2.com.

Ryan S.
RS
Ryan S.
Social Media Marketing Co-Ordinator
Retail
Enterprise (> 1000 emp.)
"The Site that Set the Standard"
3.5/5
What do you like best about Bitly?

Bit.ly remains the go-to URL shortner for a reason: it's easy to use with just enough extra features to justify paying for the extras. Setting up a custom short URL was a breeze and the ability to redirect URLs gives great peace of mind for correcting any mistakes that may happen. We use bit.ly daily, sometimes hourly!

Bit.ly is extremely easy to use. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

Too high a cost for extra features like extended data or custom QR codes. No ability to edit or delete tags onces they've been used. Customer support could be better Review collected by and hosted on G2.com.

Yevhen H.
YH
Yevhen H.
Marketing Team Leader
Computer Software
Mid-Market (51-1000 emp.)
"Optimal management of our digital campaigns and great management of URLs"
4.5/5
What do you like best about Bitly?

It has been an essential tool to simplify, customize, and optimize all our links so that we can finally stop sending long and complex URLs in a clean and professional way. We embed them in all our emails, social media campaigns, blog posts, and online ads because even non-technical team members can create their own unique URLs in seconds. We have managed to adjust the personalization of any URL to match our content or promotion; this helps user trust and brand image as well. Excellent customer service has kept our company open; every time we called support, we received quick responses with doable solutions. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

Handling many URLs can make the process laborious and demand quite some time, since every link needs to be tailored. Review collected by and hosted on G2.com.

Ankit D.
AD
Ankit D.
Digital Marketing Specialist
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Best non-spam URL shortner"
5/5
What do you like best about Bitly?

It is easy to use, fast and reliable. Although there are many URL shortners came to existence in last few years but most popular one among them was and is Bitly. I have been using it for almost 4 years now. It is more than a URL shortner. It also offers link tracking and QR code generation like features. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

So far I didn't find any flaw or drawback in the features offered by Bitly. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"A great tool for managing how people get to my content"
5/5
What do you like best about Bitly?

My favorite thing about burly is that I can redirect a link that has already been published Review collected by and hosted on G2.com.

What do you dislike about Bitly?

Im not sure that there is something that I dislike Review collected by and hosted on G2.com.