Better Stack Reviews (332)

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Better Stack Reviews (332)

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4.8
332 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of Better Stack, highlighting how quickly they can set up monitoring and receive real-time alerts. The platform's ability to centralize monitoring, logging, and incident management in one place significantly enhances operational efficiency. However, some users note that advanced features can be complex to navigate, particularly for newcomers.

Pros & Cons

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Sebastian R.
SR
Sebastian R.
Founder
Small-Business (50 or fewer emp.)
"Tremendous product"
5/5
What do you like best about Better Stack?

The uptime and the status page will sync with our APIs. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

Maybe the initial setup is a little hard for non-technical people. Review collected by and hosted on G2.com.

Response from Magdalena Havlickova of Better Stack

Hi Sebastian,

Thanks a bunch for the kind words! Feel free to reach out to hello@betterstack.com with any onboarding details – we’re constantly evolving and would love to hear more from you!

Jack I.
JI
Jack I.
Managing Consultant
Mid-Market (51-1000 emp.)
"Solid platform, incredibly useful"
5/5
What do you like best about Better Stack?

I like how intuitive the platform is, as well as the feature set it offers. The live log feature built in is great for us as we use it to feed custom error logging in to from our web application stacks. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

It would be nice if there were more integrations for the system in terms of what it can monitor. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Awesome"
5/5
What do you like best about Better Stack?

- easy setup

- pricing

- dashboard / query builder Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

- maybe too expensive if you scale to many users Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"I can sleep better since I use Better Stack."
5/5
What do you like best about Better Stack?

What I like best about Better Stack is how easy it is to use. The intuitive backend requires no complicated configuration, making it truly a "fire and forget" solution. It offers great value for startups with pricing that scales as your company grows. The status page is not only functional but also visually appealing. I also appreciate how it has evolved from being just a monitoring tool to now also supporting log management, which adds even more value. I'm using it since the very early beginning and it has become my first choice for monitoring my web applications. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

The one thing I dislike about Better Stack is that the free tier pauses all active monitors if you don't log in to the backend for a certain period (30 days as far as I remember). While it does provide warnings a few days beforehand, it can be inconvenient if you miss those notifications or are away for an extended period. Review collected by and hosted on G2.com.

AL
Arvid L.
I'm currently unemployed but I'm starting up a nice CDN solution.
Small-Business (50 or fewer emp.)
"Betterstack status page 10/10"
4.5/5
What do you like best about Better Stack?

I like how you can modify the UI a lot, and how easy it is to use. Also, I think it's a really good service, especially considering it's free. It offers numerous free options that other services don't, and their UI is remarkably sleek. Additionally, the ability to set up your own CNAME adds to the overall versatility and customization options, making the experience even more organic and tailored to individual needs. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

To be honest, what I dislike is the requirement to provide a phone number for signup. I feel like email should suffice, and a phone number should only be necessary if you choose to use it. It would be better if I could simply provide a valid email without needing to include a phone number. That's my only complaint. Review collected by and hosted on G2.com.

Vaibhav R.
VR
Vaibhav R.
owner
Small-Business (50 or fewer emp.)
"works the way it should"
5/5
What do you like best about Better Stack?

this is just life saving in case some downtime. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

i'd say it requires your mobile number, nothing else besides that Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
UA
Verified User in Arts and Crafts
Small-Business (50 or fewer emp.)
"A Well Designed Uptime Platform"
5/5
What do you like best about Better Stack?

The interface is easy to understand with robust features such as creating custom alerts, heartbeats and integrates with many popular tools. Although there are many uptime monitor apps to choose from, Better Stack is the top tier app, whether you need reliable metrics or more in depth alerts and monitoring capabilities. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

I would love to see more guided onboarding tutorials for new users. A make.com integration for automation would be great as well. Review collected by and hosted on G2.com.

Cody G.
CG
Cody G.
Enthusiast
Small-Business (50 or fewer emp.)
"Does what it needs to do very well. They have a great free service as well for individuals."
4.5/5
What do you like best about Better Stack?

Very good monitoring service at great price points. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

I guess it could have more specific vendor level checks, but you can figure something out to monitor almost anything. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great platform for uptime management"
5/5
What do you like best about Better Stack?

The free plan of Better Stack is a great value and includes a lot of features that their competitors only includes in their paid plans. The platform is really easy to use and the integrations are great. I love the fact that you can connect your custom domain even on the free tier. Great to track my self-hosted apps. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

I don't have any downsides to about Better Stack. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Easy setup and log overview"
4.5/5
What do you like best about Better Stack?

It is really easy to set up Better Stack Logs within my JavaScript/TypeScript/Java projects using React/Next.js and React/Spring Boot either for the frontend and backend. The documentation really helps even for junior developers and trainees.

The frontend of Better Stack is well organized and fun to work with. It is easy to find and analyze logs. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

Unfortunately, it is not possible to reset a source token. When a token is leaked, I have to delete the source (and all logs) and create a new source.

A few weeks ago, the platform's frontend was very slow to respond for a few hours and I contacted support. The next day, everything was working as expected again and support made sure I didn't have any more problems. Review collected by and hosted on G2.com.