--- title: Gather Reviews meta_title: 'Gather Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Gather works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 2 scale: '5' date_modified: '2026-07-14' parent_category: name: Artificial Intelligence url: https://www.g2.com/categories/artificial-intelligence --- # Gather Reviews **Vendor:** Gather (Formerly BeHeard) **Category:** [Conversational AI Survey Platforms](https://www.g2.com/categories/conversational-ai-survey-platforms) **Average Rating:** 4.3/5.0 **Total Reviews:** 2 ## About Gather Gather is a sophisticated AI-driven research solution designed to assist users in achieving their research objectives efficiently. This innovative platform leverages artificial intelligence to streamline the process of conducting interviews, gathering qualitative and quantitative data, and generating comprehensive reports. By automating these tasks, Gather enables researchers, marketers, and brand strategists to focus on interpreting insights rather than getting bogged down in the logistics of data collection. The target audience for Gather includes market researchers, brand managers, and content strategists who require in-depth insights to inform their decision-making processes. These professionals often face challenges in managing large-scale interviews and synthesizing data quickly. Gather addresses these needs by providing a user-friendly interface that allows users to set research goals, create tailored interview guides, and conduct interviews with ideal customer profiles (ICPs) autonomously. This capability is particularly beneficial for organizations looking to scale their research efforts without sacrificing quality or depth of analysis. Key features of Gather include its ability to autonomously conduct interviews, analyze data in real-time, and produce production-ready reports. The AI interviewer is designed to extract valuable insights by engaging respondents in a conversational manner, ensuring that both qualitative and quantitative information is captured effectively. This dual approach not only enhances the richness of the data collected but also accelerates the reporting process, with insights available within hours rather than days or weeks. Moreover, Gather supports various use cases such as brand health tracking, persona analysis, and message positioning testing. By providing actionable insights, it empowers organizations to refine their marketing strategies, develop thought leadership content, and make informed decisions based on robust data. The platform's ability to deliver insights quickly and efficiently positions it as a valuable tool for any organization seeking to enhance its research capabilities and drive data-informed strategies. In summary, Gather stands out in the research software category by combining advanced AI technology with user-centric design, making it an essential resource for professionals looking to optimize their research processes and derive meaningful insights from their data. ## Gather Reviews ### 1. Transformative for Cross-Campus Collaboration, Needs Reporting Enhancements **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Gather?** I appreciate Gather’s customizable spatial virtual workspace design that fits our multi-campus organization’s needs and supports my HR payroll work seamlessly. It lets me build permanent, dedicated work zones for different training programs and discussions, unlike generic meeting tools. This clarity keeps conversations focused and avoids mixing unrelated topics. The persistent record retention is also a standout aspect as it preserves collaborative records long after meetings, allowing me to quickly access verified attendance data for payroll processing. Gather's intuitive layout requires minimal training, making it accessible for instructors lacking experience with complex software. It also eliminates the inefficiency of traveling between training centers for meetings, allowing me to resolve issues more efficiently. Overall, these features make cross-campus coordination more organized and efficient. **What do you dislike about Gather?** The platform lacks structured, exportable reporting tools tailored for HR audit needs. Though Gather stores full meeting conversation history, it cannot filter, tag or export summaries by employee name, leave type or overtime claim. This makes preparing German labor compliance audits time-consuming, as I have to manually go through chat lines to collect evidence and paste snippets into separate Excel logs. Also, the permission control system is too rigid for mixed full-time HR staff and temporary teaching staff. Gather only supports broad group-wide access rather than granular, individual access rules, which creates minor GDPR privacy risks when handling personnel financial information. Lastly, during the initial setup, there were no pre-built HR or education-focused workspace templates, and setting up role-based access control was tedious. **What problems is Gather solving and how is that benefiting you?** I use Gather to streamline cross-campus team collaboration and standardize staff communication. It resolves fragmented communication, prevents payroll errors by verifying attendance data, and reduces travel for meetings. It also helps with compliance tracking, making my coordination and payroll tasks more efficient. ### 2. A clear, accessible way to operationalize customer feedback at scale **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** January 05, 2026 **What do you like best about Gather?** BeHeard makes guest feedback feel actionable. It consolidates guest sentiment into a clear usable view that helps us understand what our customers are actually experiencing across channels. The platform is super intuitive for both back end users and consumer facing UI/UX. It's so easy to roll out projects quickly and does the analytics for you so you get to the "so what" quicker. **What do you dislike about Gather?** Less of a dislike, more of a consideration - like any tool, it does require some calibrating to start (their team does a good job of supporting the onboarding). You need to train the AI on your brand guidelines and calibrate the initial summaries in your brand/org voice. **What problems is Gather solving and how is that benefiting you?** It solves the problem of fragmented, anecdotal guest feedback. It gives us a centralized view on consumer sentiment across the journey. It allows us to understand what's really driving delight/dissatisfaction because it allows our consumer to give us feedback in natural language (not just NPS ratings with no insight as to drivers). We can move faster - we get the signals of what's working and what's not - and then make decisions on experience improvm - [View Gather pricing details and edition comparison](https://www.g2.com/products/beheard-gather/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-18+04%3A16%3A52+-0500&secure%5Bsession_id%5D=ecc1b5d3-8a6a-4d97-a847-186dc7d41fb1&secure%5Btoken%5D=d177a1a2c55a127476c294c2e789b58ec2a90ba302bb1bd23c6fe220a079f1b4&format=llm_user) ## Gather Features **Study Creation & Design - Conversational AI Survey Platforms** - AI-Powered Question Generation - Research Objective Optimization - Cross-Platform Study Design - Multi-Modal Study Templates - Adaptive Survey Logic **Participant Management & Recruitment - Conversational AI Survey Platforms** - Incentive Automation - Intelligent Screener Management - Global Participant Access - Automated Panel Recruitment **Data Collection & Interview Moderation - Conversational AI Survey Platforms** - Embed and present various media types including images, videos, prototypes, or websites for participant evaluation - AI Interview Moderation - Create natural conversation flows that feel like human interactions rather than traditional form-based surveys ## Top Gather Alternatives - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) - 4.6/5.0 (5,308 reviews) - [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews) - 4.5/5.0 (1,150 reviews) - [Zonka Feedback](https://www.g2.com/products/zonka-feedback/reviews) - 4.7/5.0 (79 reviews)