BaseDynamics Pricing Overview

Pricing model: pay for data, not for thinking

BaseDynamics does not charge per seat or per agent. You pay for the data you connect, and everything built on top of it is included.

Starting price
Plans start at $919/month (about $11,028/year), billed annually.

What drives the price
- Volume of product usage events (telemetry)
- Volume of customer voice documents: support tickets, call transcripts, surveys, reviews
- Which integrations are connected (Mixpanel, Zendesk, Intercom, Salesforce, Stripe, and others)

Included at every level, unmetered

- Unlimited seats, company-wide (CS, Product, Support, RevOps, leadership)
- Unlimited Revenue Orchestration agents: Activation Specialist, Retention Guardian, Expansion Analyst, with no per-agent fee
- Unlimited co-pilot queries against the Customer Knowledge Graph
- Automated feature mapping, the self-healing Product Crawler, self-calibrating scoring, and decoupled renewal and expansion forecasting
- PII masking on customer voice before AI processing, and private LLM inference (customer data is never used to train public models)

Why we price this way
- No adoption tax. Cost doesn’t rise when more teams use the product, so every team can get value from it.
- AI is not metered. Teams never have to decide whether an agent run or a question is worth the cost.
- Cost tracks value. More data connected means more accounts and signals covered, and the price grows with that coverage.
- Predictable budgeting. Packages are sized to your actual data footprint, not your headcount.

How a quote works
- We size each package in a short conversation about your monthly usage volume and the integrations you need. You can also see the product tour before talking to us.