Rich was responsive, helpful, patient, and knowledgeable. Review collected by and hosted on G2.com.
Unknown. Nothing comes to mind at this time. Review collected by and hosted on G2.com.
Rich was responsive, helpful, patient, and knowledgeable. Review collected by and hosted on G2.com.
Unknown. Nothing comes to mind at this time. Review collected by and hosted on G2.com.
Account Manager is highly involved and stays up to date. Adapts to our needs and finds resources as needed. Review collected by and hosted on G2.com.
Customer support queue could be improved and general responses seems to always point to knowledge center first as a first step. Certain modules of Intacct are not great, but that is not a reflection on Baker Tilly Review collected by and hosted on G2.com.
The Baker Tilly team is incredibly organized, communicates well, and tackles every issue with us to ensure we have the best system and processes possible. I also really appreciate how they sincerely care for our team. Review collected by and hosted on G2.com.
Honestly, they have exceeded my expectations. There is nothing I dislike. Review collected by and hosted on G2.com.

The knowledge their implementation team had of the product we were purchasing. Review collected by and hosted on G2.com.
No downsides, our transition was incredibly smooth with 0 downtime. Review collected by and hosted on G2.com.
The project management aspect of the implementation is beyond expectations. When issues arise Alec Korogodsky and Lorena Torres are the ones you want on your implementations. They jump in and do what it takes to make the project a success. Review collected by and hosted on G2.com.
I did not find anything I can say I disliked. Review collected by and hosted on G2.com.
Baker Tilly are experts in Sage Intacct. They are able to reduce the learning curve because of all the experience they have working with such a diverse client base. Review collected by and hosted on G2.com.
I don't have anything I can say about Baker Tilly that I dislike. Review collected by and hosted on G2.com.

Quality of service. They do high quality work on the projects we engage them for. Review collected by and hosted on G2.com.
The price. They are very expensive. But you get what you pay for so we do use them. Review collected by and hosted on G2.com.
My customer support manager takes excellent care of us, as well as their software support team. All of the Baker Tilly team members I have met are knowledgeable, friendly, patient, and kind. They always respond in a timely manner. They love what they do, and it shows! Review collected by and hosted on G2.com.
I do not dislike anything about Baker Tilly Review collected by and hosted on G2.com.
Customer Support and Professional Services/Consulting. Review collected by and hosted on G2.com.
Sometimes the conferences don't have enough content for those of us that have been with the product for over 5 years. Review collected by and hosted on G2.com.
Baker Tilly has a clear project roadtrip, conducts effective trainings and offers realtime support before, during and after project completion. Review collected by and hosted on G2.com.
The only challenge with Baker Tilly is aligning schedules for rollout timelines. Review collected by and hosted on G2.com.
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