---
title: Baat.ai Reviews
meta_title: 'Baat.ai Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Baat.ai works for a business like yours.
date_modified: '2026-09-01'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---


# Baat.ai Reviews
**Vendor:** Baat.ai  
**Category:** [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing)
## About Baat.ai
Baat is a WhatsApp customer engagement platform for sales, support and automation, built on the WhatsApp Business Platform (Cloud API). Teams manage customer conversations in a shared inbox, send broadcast campaigns, automate customer journeys and deploy AI agents — from one platform, on the web and in iOS and Android apps. Key capabilities: a shared inbox with assignments, internal notes and status tracking; targeted broadcast campaigns that are personalised, scheduled and tracked; AI agents trained on your own knowledge base that hand off to a human when things get complex; a no-code journey builder triggered by customer actions; and a Shopify integration for abandoned-cart recovery, order updates and COD confirmation. Made by Clevup Technologies Private Limited. Pricing is published in USD and INR.






- [View Baat.ai pricing details and edition comparison](https://www.g2.com/products/baat-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-09+01%3A39%3A19+-0500&secure%5Bsession_id%5D=492645de-8ba5-4613-a9c1-b4ce4dc4b7bd&secure%5Btoken%5D=977e44d0902cc8c3fceb8cd750343f99ea40befd49c375b6cdcaedfbfa452272&format=llm_user)

## Baat.ai Features
**Channels**
- Multi-Channel Coverage
- Open Listening
- Physical Media

**WhatsApp Messaging - WhatsApp Marketing**
- Transactional Messages
- Bulk WhatsApp Messaging
- Conversational Messaging
- Personalization
- Promotional Messages
- Automated Replies

**Design**
- Communications Strategy Development
- Create Content
- Personalization
- Inbound Identification
- Regulatory Compliance
- Batch Communications
- Multi-Channel Communication
- On-Demand Communications
- Interactive Content

**WhatsApp Business Platform - WhatsApp Marketing**
- Segmentation
- API Integration
- WhatsApp Commerce
- Analytics

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Chat/Messaging
- Customer Database
- Customizable Branding
- Call Recording
- Autoresponders
- IVR
- Email Management
- Template Management
- SMS Messaging
- Surveys & Feedback
- Content Management
- Knowledge Base Management
- Compliance Management
- Multi-Language
- Interaction Tracking
- Third-Party Integrations
- Social Media Integration
- Workflow Management
- Customer History
- Activity Dashboard
- AI Copilot
- Video Support
- CRM
- Inbox Management
- API
- Alerts/Notifications
- Feedback Management
- Reporting & Statistics
- Collaboration Tools
- Activity Tracking

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