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Azion Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highly value Azion's responsive and knowledgeable customer support, ensuring smooth and efficient business operations. (10 mentions)
Users value the ease of use of Azion, praising its quick implementation and seamless integration into daily operations. (8 mentions)
Users value the easy integrations with Azion, praising its simple setup and seamless functionality for daily operations. (7 mentions)
Users highlight Azion's consistent reliability and performance, making it a trusted partner for critical operations. (7 mentions)
Users praise Azion for its excellent performance, significantly improving latency and enhancing user experience. (6 mentions)
Users are concerned about the missing features in Azion for Web3 and related service integrations. (2 mentions)
Users find the complexity of the administration console challenging, requiring significant time to learn and navigate. (1 mentions)
Users find the difficult learning curve in Azion's administration console frustrating and time-consuming to navigate. (1 mentions)
Users find the difficult learning curve of Azion's administration console frustrating and time-consuming to navigate. (1 mentions)
Users desire more flexible pricing and product offerings, as the current costs feel too high for many. (1 mentions)

5 Pros or Advantages of Azion

5 Cons or Disadvantages of Azion

Azion Reviews (37)

Reviews

Azion Reviews (37)

4.7
37 reviews
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Victor Bittencourt - I.
VI
Victor Bittencourt - I.
Desenvolvedor de Software Pleno
Mid-Market (51-1000 emp.)
"Observability and security at your fingertips, with 1:1 support and an intuitive portal"
5/5
What do you like best about Azion?

Observability, security, and monitoring at your fingertips. Azion offers a range of features that enhance application protection.

Throughout the entire process, we received quick and precise service regarding our needs, with real-time support for issues to be resolved and 1:1 assistance for each point raised.

The portal is intuitive, with a clear separation of responsibilities/features, and greatly facilitates the creation of rules that can be applied to protect the application.

The impact was almost immediate; we were able to identify and implement corrective measures in real-time, all with the high-quality support offered.

They have extensive documentation that allows for troubleshooting, log integration, and even a deeper understanding of the cases being evaluated, as well as a specific agent to address questions/doubts regarding platform parameterizations. Review collected by and hosted on G2.com.

What do you dislike about Azion?

From what I understand, there are very minor cases of limitations regarding integrations, but they do not justify not using the tool. Review collected by and hosted on G2.com.

Rodrigo M.
RM
Rodrigo M.
Tech Lead Cyber Security
Information Technology and Services
Mid-Market (51-1000 emp.)
"Edge security from people who truly know it"
5/5
What do you like best about Azion?

What I like most about Azion is the genuine partnership with their technical team, who closely supported the entire WAF implementation at Arklok, from planning to fine-tuning the rules.

The team has deep product expertise and truly understands the customer's context, which sped up answers to our questions and made the configuration much more precise for our environment.

This support was key to strengthening our security posture, giving us full visibility into edge traffic and automated threat response. Review collected by and hosted on G2.com.

What do you dislike about Azion?

Honestly, I didn't have any significant downsides during the implementation.

The platform met our needs, and the technical support team was available whenever we reached out.

Any questions or adjustments were quickly resolved together with the Azion team. Review collected by and hosted on G2.com.

Jociano B.
JB
Jociano B.
Especialista em Infraestrutura de TI
Mid-Market (51-1000 emp.)
"Azion’s CDN Delivers Low Latency, Strong Performance, and Flexible Security"
5/5
What do you like best about Azion?

Azion’s CDN has proven to be an efficient solution, delivering strong performance, low latency, and features that enhance application security and availability. The platform also offers the flexibility needed to implement rules and adjustments according to each environment’s requirements. Review collected by and hosted on G2.com.

What do you dislike about Azion?

One area that could be improved is the platform’s usability. Some configurations can be complex, and more intuitive navigation, clearer documentation, and more detailed troubleshooting information would make the experience even better. Review collected by and hosted on G2.com.

MT
Matheus T.
Analist
Enterprise (> 1000 emp.)
"Agile, Interactive Edge App Platform Delivering Low-Latency Performance"
5/5
What do you like best about Azion?

I greatly appreciate the ability for interaction and agility, which are aspects that significantly add to my work. Additionally, the Edge Application is a valuable part of the service, as it allows me to run my applications at the edge, ensuring low latency and providing superior performance for my users. This is a differentiator that truly impresses me and gives me confidence in the quality of the service I am offering. Review collected by and hosted on G2.com. Review collected by and hosted on G2.com.

What do you dislike about Azion?

Some services could have more configuration options. Review collected by and hosted on G2.com. Review collected by and hosted on G2.com.

Matheus T.
MT
Matheus T.
Analista de TI Jr
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Azion: Excellent Interaction and Performance"
5/5
What do you like best about Azion?

I greatly appreciate the ability for interaction and agility, which are aspects that significantly add to my work. Additionally, the Edge Application is a valuable part of the service, as it allows me to run my applications at the edge, ensuring low latency and providing superior performance for my users. This is a differentiator that truly impresses me and gives me confidence in the quality of the service I am offering. Review collected by and hosted on G2.com.

What do you dislike about Azion?

Some services could have more configuration options. Review collected by and hosted on G2.com.

Luciano K.
LK
Luciano K.
Head of CyberSecurity
Mid-Market (51-1000 emp.)
"Azion as one of the main strategic partners in cybersecurity."
5/5
What do you like best about Azion?

Over the past year, Azion has transitioned from being just a provider to acting as a strategic partner for Smart Online. What I value most in this relationship is the consistency in deliveries and the transparency from the beginning. The gains in security and stability were quickly noticed, bringing more confidence to support the company's growth. For us, it is essential to have partners who keep up with our pace and contribute to protecting the business as a whole, with clarity and predictability. Review collected by and hosted on G2.com.

What do you dislike about Azion?

As with any solution, there are still points that can be improved. In some situations, the time between a change and its effective application could be more agile. Additionally, it would be useful to have a management panel to monitor the contract metrics. Review collected by and hosted on G2.com.

Luciano G.
LG
Luciano G.
Especialista da Segurança da Informação e DPO
Enterprise (> 1000 emp.)
"Azion Services: Elevated Security and Impeccable Support"
5/5
What do you like best about Azion?

"Today we use some services hosted on Azion, such as Authoritative DNS and WAF, which have been fundamental in elevating our level of maturity in Information Security.

From the implementation phase, through the onboarding process to technical support, I can confidently say that I was extremely satisfied with all the deliveries and the quality of service.

The project started in phases, with a PoC (Proof of Concept), and we gradually expanded the use, bringing new authoritative domains to the platform.

The experience with the platform has been excellent — it is intuitive, easy to use, and greatly helps in day-to-day operations, we use it quite frequently.

Another point worth highlighting is the after-sales service. We always receive great support, from the Solutions Engineer and the Account Executive to the Technical Support Team. This constant care makes all the difference and reinforces Azion's commitment to its customers."

— Luciano Campos Review collected by and hosted on G2.com.

What do you dislike about Azion?

At the moment, I have no points to declare. Review collected by and hosted on G2.com.

Felipe B.
FB
Felipe B.
Líder de Engenharia - Analista de Segurança
Enterprise (> 1000 emp.)
"Agile support, clear documentation, and high performance in CDN and security"
5/5
What do you like best about Azion?

Mainly the support. In addition to offering a wide range of robust security and CDN features, Azion stands out for its exceptional service. Whenever contacted, they demonstrate great agility and efficiency to support us when needed. We also rely on the support of the Technical Account Manager, João Alavarce, who constantly presents us with new optimization possibilities and features that we can implement in our assets. Azion's documentation is another great differentiator: clear, complete, and constantly updated, which greatly facilitates the implementation of new functionalities on our own. Since migrating from Akamai to Azion, we have achieved significant savings while maintaining the same level of security and performance. Review collected by and hosted on G2.com.

What do you dislike about Azion?

We have been using Azion's services for about three years and, so far, we have no negative points to highlight; the experience has been extremely positive. Review collected by and hosted on G2.com.

Julian A.
JA
Julian A.
IT OPS, SRE & SEC Manager Latam | Dafiti Group
Enterprise (> 1000 emp.)
"Unmatched CDN & WAF Performance with Exceptional Support"
5/5
What do you like best about Azion?

I've been a customer for at least five years and consider this one of the best CDN and WAF solutions I've ever used, especially when compared to the best-known options on the market.

It's easy to use, implement, and integrate with just a few clicks, and we use it daily in our operations.

The speed of the solution, provided by the wide distribution of points of presence, along with the low latency perceived by my customers, makes all the difference. In addition to the product itself, what strengthens my partnership the most is being able to count on the Azion team as if they were an extension of my own team. The support is always agile, the responses are quick, and the technical knowledge is unparalleled. I have complete confidence in their work and I don't need to worry about the continuity of my business, even in critical 24/7 operations, because they are always present and working in our favor. This, in fact, makes all the difference. Review collected by and hosted on G2.com.

What do you dislike about Azion?

I have no complaints; everything is functioning smoothly at the moment. I even suggested some enhancements to the portal that would assist with daily tasks, and they took my feedback seriously, added my ideas to their plans, and implemented them within a few weeks. They consistently pay close attention to their clients and actively look for ways to address any needs. Review collected by and hosted on G2.com.

Igor S.
IS
Igor S.
Software Engineer
Mid-Market (51-1000 emp.)
"Reliable infrastructure and consistent performance at scale"
5/5
What do you like best about Azion?

Azion has become a strategic partner for us. In our first project, we adopted Azion's AI Inference to scale our proprietary AI models automatically, without depending on managed infrastructure. More recently, we co-developed an edge-based card validation architecture integrated with Azion's infrastructure for a client. The system validates each transaction in less than 0.01 seconds, blocking suspicious cards before they even reach the payment engine.

What stands out the most is the combination of scalability, predictability, and reliability. Azion's distributed network keeps performance stable even during massive traffic spikes, and the serverless model allows our engineering team to focus on evolving our AI and security solutions instead of managing servers. The support team is responsive, highly skilled, and truly understands the demands of mission-critical operations. Review collected by and hosted on G2.com.

What do you dislike about Azion?

No comments, the support team is attentive and resolves everything quickly. Review collected by and hosted on G2.com.