---
title: Avigilon Unity Reviews
meta_title: 'Avigilon Unity Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 20 reviews by the users' company size, role or industry to
  find out how Avigilon Unity works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 20
  scale: '5'
date_modified: '2026-06-21'
parent_category:
  name: Identity Management
  url: https://www.g2.com/categories/identity-management
---

# Avigilon Unity Reviews
**Vendor:** Avigilon  
**Category:** [User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 20
## About Avigilon Unity
This is the next generation of on-premise security. Give your teams full oversight and control through a centralized, browser-based video security and access control management platform, complete with powerful AI analytics. Avigilon Unity Video (formerly Avigilon Control Center) seamlessly merges intelligent, on-premise video management software and advanced cloud-managed capabilities with enterprise-class Avigilon Unity Access (formerly Access Control Manager) to elevate your situational awareness across any number of sites. Delivering a unified, end-to-end security management experience, Avigilon Unity helps you solve your most important security challenges, connecting you to the Motorola Solutions Safety and Security Ecosystem.




## Avigilon Unity Reviews
  ### 1. Overall simple product to use and reliable

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alan L. | Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2024

**What do you like best about Avigilon Unity?**

The website has a lot of information about the brand and the products that Unity provide. Additionally it provides documentation as well as resources for both existing and new customers who are interested in using the products.

The system is easy to set up and use.

**What do you dislike about Avigilon Unity?**

Take in customer suggestions on what potential features that customers are hoping to have in the products. There may be some frustrations with the survillence due to the lack of certain features.

**What problems is Avigilon Unity solving and how is that benefiting you?**

Video surveillance around work enviornment to provide security footage.

  ### 2. User friendly with great features!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Frankie A. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 14, 2023

**What do you like best about Avigilon Unity?**

Very user-friendly client. Nice features that allow for complex video searching. When I train my soc operators, my rule is we no longer watch hours of unnecessary video but use one of the many search features available and should find what we need in under 5 minutes. The analytics feature sets help us build complex rules to correlate with alarms we set up for each of our unique sites we have to eliminate lots of "unnecessary alarms".

**What do you dislike about Avigilon Unity?**

I don't have many downsides with ACC. Still, if I were to be picky, it would be nice if there was a way to create an analytic event rule to automatically provide a pre-recorded talk-down message when specific criteria were met. Currently using an Avigilon IP speaker, all talk-down features are manual, which is ok for us as we have a 24-hour SOC.

**What problems is Avigilon Unity solving and how is that benefiting you?**

With proper placement of cameras, ACC can solve having physical security personnel on each of our sites. With the use of Avigilon intercoms, we can also assist with our sites at remote locations and can communicate effectively if needed when we have sites integrated with ACM (Access Control Manger) we can allow delivery personnel to place packages in a building all while watching via CCTV. With that case, we no longer have packages being left outside, unsecured or stolen from our property.

  ### 3. Reliable, expandable, and a little clunky

**Rating:** 4.0/5.0 stars

**Reviewed by:** David H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 10, 2023

**What do you like best about Avigilon Unity?**

Simple to use, once set up, and reliable.

**What do you dislike about Avigilon Unity?**

Set-up and interface are a little clunky.

**What problems is Avigilon Unity solving and how is that benefiting you?**

This provides easy management of users for building access within our school district. It also allows for management of camera access for various users with different permission levels. The integration with our security cameras provides easy access control for building monitors as well.

  ### 4. Powerful On-Prem VMS With An Associated Cloud Solution - ACS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Derek S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 23, 2023

**What do you like best about Avigilon Unity?**

Friendly and intuitive UI, tabbed views, auto-login capability (caching of credentials), configurable inactivity auto-logout timer per user account, granular user/group permissions, and tons of other features make this one of the best VMS (Video Management System) software solutions in the industry.  Supports ONVIF, which is especiallly appreciated in this era of cloud-native camera solutions that are 100% proprietary... they aren't quick to tell you that, lol!

**What do you dislike about Avigilon Unity?**

Software upgrades are a bit cumbersome unless done via ACS (Avigilon Cloud Services).  We do get some flickering and brief pixelations and other graphical corruptions, but we also funnel many locations over a site-to-site VPN thru the internet and back to a hub site where the big NVR lives, so that's mostly our fault (most manufacturers don't support this network architecture, although in-house WAN is fully supported).

**What problems is Avigilon Unity solving and how is that benefiting you?**

We have a lot of tools and other semi-valuable items that are growing feet and walking off, of course with no one seeing anything.  We also have several physical break-ins per year across our several locations, which previously went unsolved without video evidence.  We also have people not doing the right on safety, which in our industry can and does cost lives in worst-cases.  We're not trying to be the "gotchya!" guys but use video for safety reviews -- think do's and don't's.

  ### 5. Robust features and user-friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mario A. | Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2023

**What do you like best about Avigilon Unity?**

I used ACC based on a client operation. ACC has many features that allow get video and integrate video analytics from Avigilon cameras or third-party ones. ACC includes the availability to replicate complex rules for alarms that are used in several real-life scenarios.

**What do you dislike about Avigilon Unity?**

I don´t have any dislike. However, I wish video retrieval via RTSP was available. This feature is helpful in scenarios where URL-based video isn't available. However I understand that this feature may not be available because of security purposes.

**What problems is Avigilon Unity solving and how is that benefiting you?**

ACC helped me use different types of cameras based on their features and models. I was pretty impressed with the camera compatibility list that Avigilon offers, so you may not have any problems in most cases. Also, the allowance to use built-in video analytics is beneficial. However, using the latest ACC version is recommended for better results.

  ### 6. Almost perfect

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2023

**What do you like best about Avigilon Unity?**

AUV, from an installers POV, has been remarkable. It's extremely user friendly, even for the not so tech savvy users. I highly recommend Avigilon to everyone.

**What do you dislike about Avigilon Unity?**

I have no dislikes about AUV. The overall experience has been great.

**What problems is Avigilon Unity solving and how is that benefiting you?**

The analytics, when properly setup, make recovering events extremely easy.

  ### 7. Nice System but Outdated Look and Feel

**Rating:** 4.0/5.0 stars

**Reviewed by:** David S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2023

**What do you like best about Avigilon Unity?**

ACM works well and is easy to find simple actions that are used regularly.

**What do you dislike about Avigilon Unity?**

The ACM system is very dated looking and does not have a modern feel to it. This really needs to be updated.

**What problems is Avigilon Unity solving and how is that benefiting you?**

I use ACM to control access to buildings and to allow me to monitor when doors are opened and left in an open state.

  ### 8. Nice start for a product but needs a few more features

**Rating:** 3.5/5.0 stars

**Reviewed by:** Brian M. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 14, 2023

**What do you like best about Avigilon Unity?**

Controller and reader setup is really good once you get the templates set up the way you run your doors.

**What do you dislike about Avigilon Unity?**

Needs a few more built-in features that don't require complex programming (e.g. double swipe unlock - it should be a check box).
A real first responder type emergency mode instead of a PIN+Card hack.
Needs better reports.
Elevator set up needs some work.

**What problems is Avigilon Unity solving and how is that benefiting you?**

It's less expensive than the current system.

  ### 9. Effective Application for monitoring

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sanjeev Kumar M. | Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Avigilon Unity?**

As it captures motion, it is easy for us to narrow down to any particular event and review it. The application does not take up much of bandwidth, with average internet bandwidth, the visuals are stored and can be view seemlessly

**What do you dislike about Avigilon Unity?**

Updating to the latest version is a concern at times, but otherwise no downside as such.

**Recommendations to others considering Avigilon Unity:**

I would definitely recommend avigilon for users looking for remote operations.

**What problems is Avigilon Unity solving and how is that benefiting you?**

From a business perspective, it helps the employer to analyze any suspicious activity outside and inside the stores, which inturn reduces the risk of theft and prevents loss of goods or products

  ### 10. Master in Surveillance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Evanjalin J. | Cctv Operator, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Avigilon Unity?**

Excellent in surveillance and alarm systems. It is user-friendly. It has a high standard of features and client settings, including motion activiity, device name and location, playback, live timestamp, record indicator, and video analytics activity.

**What do you dislike about Avigilon Unity?**

It occupies a large amount of space because of the high quality of its videos. Apart from this, everything is good and there are no complaints while using avigilon.

**Recommendations to others considering Avigilon Unity:**

As of now no any recommendation

**What problems is Avigilon Unity solving and how is that benefiting you?**

Investigations, Live Monitoring, Night Monitoring, Survillence. I personally felt the motion activity which triggers alarms benefits a lot, and it's very useful during surveillance.

  ### 11. Access Control Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manikandan V. | Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2021

**What do you like best about Avigilon Unity?**

One of the greatest applications for managing access in my workspace that I've used in my career. Its primary purpose is to safeguard people, property, and assets.

**What do you dislike about Avigilon Unity?**

So far, everything has gone according to plan. To be honest, it's a simple programme that produces accurate results.

**Recommendations to others considering Avigilon Unity:**

In comparison to others, you are doing well. Request that the team continues doing what they're doing and continue migrating.

**What problems is Avigilon Unity solving and how is that benefiting you?**

An authorised individual can use Avigilon ACM to block an unauthorised person from entering the premises. We can get a clear picture of what's going on inside the site with access.

  ### 12. Gods Eye

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2022

**What do you like best about Avigilon Unity?**

The most advanced closed circuit camera application, with some highly integrated softwares and Artificial inteligence.

**What do you dislike about Avigilon Unity?**

Should upgrade the softwares regularly for a unmatched performance and quality that it provides to its customers.

**Recommendations to others considering Avigilon Unity:**

For security purpose. Its the best in buisness.

**What problems is Avigilon Unity solving and how is that benefiting you?**

Viewing all the closed circuit cameras under one place without much of an hassle and latency issues. Can connect from any part of the world and have the access.

  ### 13. One view solution.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arshi K. | Associate, Enterprise (> 1000 emp.)

**Reviewed Date:** February 20, 2022

**What do you like best about Avigilon Unity?**

Unlike other cameras, it has Live cameras

**What do you dislike about Avigilon Unity?**

Nothing for now. Quite efficient and user friendly

**Recommendations to others considering Avigilon Unity:**

Highly recommend to all security and retail industries.

**What problems is Avigilon Unity solving and how is that benefiting you?**

Remote monitoring of stores, investigation and reporting.

  ### 14. Keeps up to with the cameras I watch

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2018

**What do you like best about Avigilon Unity?**

I like that I can customize my own layout of how I want to view cameras and it will save it so its the same when I log back in the next day. 

**What do you dislike about Avigilon Unity?**

Haven't found a way to rotate camera views within a tab to the large view. It only allows the camera I select for that view to be there. Would love to have multiple cameras rotating to a large tile from a smaller one.

**Recommendations to others considering Avigilon Unity:**

Simple layout. Doesn't require a lot of computer knowledge to operate. 

**What problems is Avigilon Unity solving and how is that benefiting you?**

Sometimes I have trouble with lagging and cameras frequently going down and it doesn't really tell you when it went down. You just have to review the footage it recorded to find out. 

  ### 15. Most Reliable camera application

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rakesh K. | Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 01, 2022

**What do you like best about Avigilon Unity?**

Loging in to different sites in one application and very easy to access and user freindly.

**What do you dislike about Avigilon Unity?**

No access to select all alarms in alarm page to download reports.

**What problems is Avigilon Unity solving and how is that benefiting you?**

remotely accessing the cameras made easy

  ### 16. Nice Solution for Managing Visitors and Building Access

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2020

**What do you like best about Avigilon Unity?**

Avigilon ACM offers much more functionality than the solution it replaced and is better designed to accommodate our organizational needs. It will eventually allow us to retire other solutions as well once those functions are duplicated within the tool, saving us money.

**What do you dislike about Avigilon Unity?**

Our implementation required us to install new card readers outside our buildings and rooms, which is understandable. However, we had issues procuring the correct ID badges for our environment and it took several calls with the vendor before our issues were understood and resolved.

**What problems is Avigilon Unity solving and how is that benefiting you?**

Our Facilities Management team uses Avigilon ACM to control door/building access and print ID cards for visitors, employees and students. The new systems does everything more efficiently than the one it replaced.

  ### 17. Avigilon Security  systems

**Rating:** 5.0/5.0 stars

**Reviewed by:** Glenn S. | System Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** November 04, 2019

**What do you like best about Avigilon Unity?**

Avigilon Is a really great application to add security cameras that would be used in a commercial environment. It is really easy to setup and to operate. the Avigilon has all the tools needed on their website to complete configurations and setups for the cameras and instructions on how to add the cameras to the viewer software.  Avigilon makes some really outstanding cameras for out doors in high resolution and come with wipers on the camera. the bullet cameras are awesome as well. you can create open views for recording or just chose certain areas you want to trigger. there is also masking if you do not want a certain area recorded or viewed. Once you get the cameras on the network just add them to the viewer and you are all set. Once you create an account with Avigilon you can download all the software needed to setup your camera. with the PTZ Cameras you can view 360 degrees in the warehouse or outside.

**What do you dislike about Avigilon Unity?**

Cameras are expensive and only last about 4-5 years before needing replacement.  Cameras are a little trick to get on the network.You must in stall their software to setup the cameras and to setup the hostnames and IP aadressed. can be alittle tricky if you dont have account which you must create

**Recommendations to others considering Avigilon Unity:**

Easy of use once in place only need to load the viewer to see cameras. very easy to manage cameras 

**What problems is Avigilon Unity solving and how is that benefiting you?**

Commercial security for buildings and warehouses.parking lot surveillance and door coverage 

  ### 18. Affordable Security Solutions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 08, 2019

**What do you like best about Avigilon Unity?**

Easy-to-use
Simple Layout
Data Storage
All-In-One Package


**What do you dislike about Avigilon Unity?**

Learning Curve
Limitations in implementation
More useful for higher-level administrators

**Recommendations to others considering Avigilon Unity:**

Consider this product's all-in-one capability for security and access. Avigilon's bundles of services are incredibly helpful on a day-to-day basis, and an all-in-one option for cameras and ID cards is fantastic!

**What problems is Avigilon Unity solving and how is that benefiting you?**

Avigilon's Access Control Manager has allowed my company to restrict access to specific buildings while also monitoring all entrances and exits with cameras. This system has provided us additional security and recorded video footage of unauthorized entry to areas. (And has led to two separate thefts of bicycles being solved!)
For access restriction, our Staff ID cards have become much more efficient, as it is incredibly easy to reprogram them as necessary. Terminations can happen immediately and require little/no lead time. Changes are nearly instant and the system doesn't take much time to refresh. 

  ### 19. Mostly Good & Easy to Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kayley K. | Computer Programmer, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Avigilon Unity?**

Our company has several different locations. Avigilon allows you to manage all your locations from one centralized location. This makes things so much easier to troubleshoot and manage. We also really benefit from the synchronization to active directory. It really cuts down on the time spent managing use accounts. 

**What do you dislike about Avigilon Unity?**

We have a lot of cameras at all of our locations running on the same server. In order to record more than 2 weeks of footage, we would have to buy more storage and storage is very expensive. It would be nice to be able to have more than 2 weeks without having to purchase a lot more storage.

**What problems is Avigilon Unity solving and how is that benefiting you?**

We are able to track safety incidents and theft incidents with the software.

  ### 20. Software dampened by its mediocre audio in otherwise a smooth, user-friendly experience

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2018

**What do you like best about Avigilon Unity?**

- Application is relatively easy to use.
- Features are also available on the mobile device by downloading the Avigilon app.
- Can monitor multiple cameras in multiple angles at once.
- Excellent video quality.

**What do you dislike about Avigilon Unity?**

- Video downloads take a longer time than average surveillance systems. 
- "Bookmarks" feature is somewhat confusing to average users.
- Video downloaded in .avi format loses audio when played in Windows Media Player.


**Recommendations to others considering Avigilon Unity:**

Have consideration of after-sale service in mind before purchasing; it is likely that you will return to them for repeated camera fixing and audio issues troubleshooting in the future.

**What problems is Avigilon Unity solving and how is that benefiting you?**

Witness, victim and suspect interviews; security footage for record keeping. The benefits are to be able to keep a log of all interviews conducted for court purposes.


## Avigilon Unity Discussions
  - [When did Motorola buy avigilon?](https://www.g2.com/discussions/when-did-motorola-buy-avigilon)
  - [What is avigilon player?](https://www.g2.com/discussions/what-is-avigilon-player)
  - [What is Avigilon Control Center client?](https://www.g2.com/discussions/what-is-avigilon-control-center-client)

- [View Avigilon Unity pricing details and edition comparison](https://www.g2.com/products/avigilon-unity/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+18%3A44%3A04+-0500&secure%5Bsession_id%5D=fd3979bf-82dc-4f7b-b27e-ca5a6c1fe8b0&secure%5Btoken%5D=56c438a895d08acab319b041bf11437d26376685983aed8b5a5317a6a4413043&format=llm_user)

## Avigilon Unity Features
**User on/off Boarding**
- Self Service Access requests
- Smart/Automated Provisioning
- Role Management
- Policy Management
- Access Termination
- Approval Workflows

**Data**
- Data Protection
- Remote Access
- Network Access

**Setup**
- Turnkey
- Compatibility
- Integrations
- Load Balancing

**User Maintenance**
- Self Service Password Reset
- Bulk Changes
- Bi-directional Identity Synchronization

**Network**
- Security
- Scaling
- Audit

**Access**
- Storage
- Alerts
- Video Access
- Security
- Dashboard
- Analytics
- Collaboration

**Governance**
- Identifies and Alerts for Threats
- Compliance Audits

**Logistics**
- Processes
- Blockage
- IoT

**Video Intelligence**
- AI-Based Search
- Object Detection
- Workflow

**Administration**
- Reporting
- Mobile App
- Ease of set up for target systems
- APIs

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