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Automation Anywhere Agentic Process Automation Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Automation Anywhere Agentic Process Automation Reviews (5,718)

View 9 Video Reviews
Reviews

Automation Anywhere Agentic Process Automation Reviews (5,718)

View 9 Video Reviews
4.5
5,718 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its intelligent automation capabilities, which effectively combine AI-driven decision-making with traditional RPA, significantly reducing manual effort and improving efficiency. Many appreciate its ability to handle complex workflows and adapt to changing conditions, although some note a common limitation in the steep learning curve for advanced features.

Pros & Cons

Generated from real user reviews
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Suddapalli A.
SA
Suddapalli A.
Mid-Market (51-1000 emp.)
"Quick Photo-Based Answers, but Inconsistent Results"
3.5/5
What do you like best about Automation Anywhere Agentic Process Automation?

I like that I don’t need to type. I can take a photo and ask, and it will reply. For quizzes, I can take a photo on my phone to get answers. I also found the setup easy. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

I don't always get perfect replies, and a few are irrelevant. When I try to modify a photo, it gives me an unknown photo instead of mine. Replies about PDFs and documents are also irrelevant. Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Awesome AI Agent Automation with Strong Decision-Making and Low Hallucinations"
4.5/5
What do you like best about Automation Anywhere Agentic Process Automation?

It's awesome, had many different use cases covered and major problem of agent are decision making, that seemed pretty good.

Automation requires correct decision making and less hallucinations.. which is very good Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

Our biggest day-to-day issue is total unpredictability. Traditional bots followed strict rules, but these new AI agents are far too probabilistic. One minor format change in a vendor document causes a hallucination, leading to an error that completely breaks the entire downstream pipeline. We also faced a steep learning curve; debugging these complex multi-step workflows is tricky because the control logs lack clear visibility into what the AI model actually decided at runtime. On top of that, the enterprise licensing models are insanely expensive for a platform that still requires constant human intervention to fix basic mistakes. According to user reviews on platforms like G2, many developers share these exact complaints about missing features, complex setups, and annoying software bugs. It definitely needs a lot more maturity before it's truly enterprise-ready. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"AI-Powered Automation for Finance Efficiency"
4/5
What do you like best about Automation Anywhere Agentic Process Automation?

I like how Automation Anywhere Agentic Process Automation combines AI agents with traditional automation to solve complex business problems that require more than traditional role-based RPA. It helps reduce manual errors and processing time, which are huge advantages. I also really appreciate its CDK capabilities for combining rule-based automation with AI-driven analysis and decision support while maintaining controls around actual trade execution. This saves significant time and reduces repetitive work, letting me focus more on building the creative strategy itself. Additionally, I value the AI agent in work orchestration capabilities for integrating API existing applications to automate repetitive processes, like collecting information and sending CA, while adhering to deterministic rules and human oversight. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

One area that could be improved is the ease of real-time integration with high-frequency data sources, as training data changes very quickly. It's important for me to have low-latency workflows even with events that require rapid triggers. I would also like better debugging tools and the ability to see more clearly why an AI made a certain decision, or the reasoning behind faults or mistakes. Review collected by and hosted on G2.com.

AMOL J.
AJ
AMOL J.
ASSISTANT PROFESSOR
Mid-Market (51-1000 emp.)
"Best Automation Tool"
5/5
What do you like best about Automation Anywhere Agentic Process Automation?

I liked PDF to Excel, Excel to CSV, PDF to CSV, Capturing Table from website in web recording options available in Automation Anywhere. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

Setting up server client version of Automation Anywhere. It is taking a lot of time and not running properly. Not able to figure out what is the problem. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Practical RPA Solution with Strong Automation Capabilities"
4.5/5
What do you like best about Automation Anywhere Agentic Process Automation?

I like Automation Anywhere Agentic Process Automation for its ease of use and straightforward setup, which made it easy for us to automate operations reporting in the insurance domain. The bots effectively reduce repetitive manual work and improve data accuracy, ensuring consistent report generation. I appreciate how it adapts quickly to requirements and integrates well with enterprise applications. The automation is accurate and provides transparency, giving us peace of mind. It offers all the necessary tools for setting up complete workflows, including AI support and credential management, which enhances its practicality for automating business processes and improving operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

I think one thing that can always be improved is having the ability to connect to more data sources such as logs and different kinds of applications. This would definitely help us to automate even more than what we can do right now with Automation Anywhere, which is great, but still, there is always scope for improvement. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Efficient yet Needs AI Precision"
4/5
What do you like best about Automation Anywhere Agentic Process Automation?

I like that Automation Anywhere Agentic Process Automation can be used anywhere and is very easy to use. I appreciate its flexibility and how it can be tailored to my needs, especially with the latest technology, ensuring no lag and keeping things cutting-edge. It really streamlines my tasks, especially in refactoring code, turning what could take me eight hours into a process that takes just ten to twenty minutes. Overall, it saves me a lot of time on manual labor, allowing me to focus on more important tasks. Additionally, the initial setup was fantastic and couldn't have gone quicker, which I found to be a really positive experience. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

Sometimes the AI doesn't completely understand the prompt, and things can get lost in translation or misunderstood, leading to mistakes. Though I've noticed improvements, it still feels imperfect and needs refining. It would be great if it responded with more accurate answers consistently. Review collected by and hosted on G2.com.

VM
Vai M.
Admin
Small-Business (50 or fewer emp.)
"Powerful Low-Code Workflow Automation with Strong Enterprise Integrations"
4.5/5
What do you like best about Automation Anywhere Agentic Process Automation?

It can automate complex workflow and integrate with enterprise applications such as Salesforce. Low code approach and still cover complex scenarios with workflow. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

Debugging and error handling processes little time consuming. Looks little complex but help more substantial business processes, governance, security matters. Review collected by and hosted on G2.com.

Ram K.
RK
Ram K.
Design Quality Specialist
Information Technology and Services
Enterprise (> 1000 emp.)
"Empowers Users with Intuitive AI Integration"
4.5/5
What do you like best about Automation Anywhere Agentic Process Automation?

It excels at transforming transitional, rigid workflow into flexible, Autonomous AI-driven operations that can independently reason, solve edge cases, and maintain strict enterprise security. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

It is most frequently criticised for its highly expensive and complex licensing model, a steep technical learning curve for advanced AI configurations, and time consuming debugging when autonomous agents hit errors. Review collected by and hosted on G2.com.

Verified User in Animation
CA
Verified User in Animation
Mid-Market (51-1000 emp.)
"User-Friendly with Room for Pricing Enhancements"
4.5/5
What do you like best about Automation Anywhere Agentic Process Automation?

I really like how user-friendly and intuitive Automation Anywhere Agentic Process Automation is. When I started using it a couple of months ago, I was quite new to it, but now I feel comfortable enough to teach my team how to use it. It's very easy to use, which makes trying out different processes very quick and efficient. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

There are no major issues, but I think the pricing could be better at the enterprise level. It would be helpful if we could gauge the cost more quickly. Also, as we're working with vector databases, it would be beneficial to have a mix of hybrid and MCP protocols built into the automation process. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Optimizes Costs, Reduces Errors, Needs Flexibility"
3.5/5
What do you like best about Automation Anywhere Agentic Process Automation?

I like how Automation Anywhere Agentic Process Automation helps in navigating normal tasks and scenarios clearly and in a structured manner using AI. It allows a lot of processes to be automated, especially those with high errors when done manually. I appreciate how it helps our organization manage costs efficiently, especially in these economic times with challenges around currency exchanges and money management. It also uncovers insights that might be missed during a normal process, allowing us to eliminate non-value added activities before automating tasks. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

I find the rigidity of the models a bit frustrating, especially with the false positives they throw. It's concerning because if things that shouldn't happen do occur, it can lead to major issues, like a bullwhip effect. That's one area where I think there could be some improvement. Review collected by and hosted on G2.com.

Questions about Automation Anywhere Agentic Process Automation? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Ishita S.
IS
Ishita Singh
•
Last activity 3 months ago

How do you handle the learning curve and complex workflow troubleshooting in Automation Anywhere?

SM
Suresh Menon
•
Last activity over 6 years ago

Is there a convenient way for bots to read scanned PDF files?

2 Upvotes
10
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Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

15 months

Average Discount

15%

Automation Anywhere Agentic Process Automation Comparisons
Automation Anywhere Agentic Process Automation Features
Visual Editor
Workflow Recording
Pre-Built Templates
Bot Scheduling
Attended Automation
Unattended Automation
OCR
Machine Learning
NLP