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Automation Anywhere Agentic Process Automation Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Automation Anywhere Agentic Process Automation Reviews (5,718)

View 9 Video Reviews
Reviews

Automation Anywhere Agentic Process Automation Reviews (5,718)

View 9 Video Reviews
4.5
5,718 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its intelligent automation capabilities, which effectively combine AI-driven decision-making with traditional RPA, significantly reducing manual effort and improving efficiency. Many appreciate its ability to handle complex workflows and adapt to changing conditions, although some note a common limitation in the steep learning curve for advanced features.

Pros & Cons

Generated from real user reviews
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Sumit C.
SC
Sumit C.
Lead Consultant - Product Development
Enterprise (> 1000 emp.)
"Automation Anywhere is one of the best tool for automation"
4.5/5
What do you like best about Automation Anywhere Agentic Process Automation?

Repetitive tasks can be automated very easily. I had taken training from Simplilearn and got to know how powerful Automation Anywhere is. Even complex automation can be done. We already did much automation of system health checks, smoke tests, password reset, ticketing system of generic types, email automation, etc by using AA. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

Nothing as such to dislike. Every software/tool are having PROS and CONS. I can see Citrix automation is a little bit challenging by using AA whereas Power Automate is a better option for such automation requests. Review collected by and hosted on G2.com.

RM
Roberto M.
MDR L1
Small-Business (50 or fewer emp.)
"Intelligent and autonomous automation with Process Reasoning Engine"
4/5
What do you like best about Automation Anywhere Agentic Process Automation?

What I like the most is how it transforms the automation from a rigid system of tasks to a truly intelligent and autonomous ecosystem; instead of having to program every click and worry about the flow breaking with the slightest change, the Process Reasoning Engine allows the AI to understand the final goal, make logical decisions in real-time, and solve complex problems on its own, finally freeing us from constant exception management and allowing us to automate much more strategic business processes. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

Although the technology is incredibly promising, what convinces me the least is the learning curve and the complexity of governance it introduces. Moving from a model based on fixed rules (RPA) to one based on the autonomous reasoning of AI makes it much more difficult to predict and audit exactly every action the agent takes. This demands an extremely strict human-in-the-loop supervision control and a greater effort in change management, as ensuring that the AI does not make erroneous business decisions or hallucinate in critical processes requires a level of design and monitoring that erases the simplicity of traditional automations. Review collected by and hosted on G2.com.

EP
Edgars P.
BDM
Mid-Market (51-1000 emp.)
"Autonomous AI Agents with Enterprise-Grade Governance and Scalability"
4/5
What do you like best about Automation Anywhere Agentic Process Automation?

Automation Anywhere Agentic Process Automation stands out because its Process Reasoning Engine (PRE) enables intelligent, autonomous decision-making. Being able to deploy AI agents that can plan, execute, and self-heal without constant manual direction feels like a meaningful step beyond traditional RPA. Its enterprise-grade governance capabilities—such as built-in auditability and data masking—also make it a strong fit for regulated environments. On the build side, the low-code AI Agent Studio helps teams create more advanced automation without needing extensive coding knowledge. For large-scale IT deployments, the Mozart Orchestrator’s unified composition and deployment within your VPC provide the control and scalability required for mission-critical processes. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

Deployment can be complex in large environments, and the high cost of enterprise licenses may be a barrier for many organizations. The UI also has limitations, such as the lack of a search bar. Review collected by and hosted on G2.com.

Penny T.
PT
Penny T.
Insurance Agent
Small-Business (50 or fewer emp.)
"Extremely Convenient for On-the-Go and Work-From-Home Flexibility"
4.5/5
What do you like best about Automation Anywhere Agentic Process Automation?

As it states, Automation Anywhere is extremely convenient for a business that has employees on the move. I work from an office, however have to have the option to work from home when bad weather, so it's nice to have it. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

I'm never one who trust all this automation stuff due to security concerns, learning along the way the best programs to use. I feel that it follows you too much. Review collected by and hosted on G2.com.

Dhwanil K.
DK
Dhwanil K.
Data Designer / User Engagement
Enterprise (> 1000 emp.)
"Intuitive AI-Powered Automation with Reliable Performance and Strong Integrations"
5/5
What do you like best about Automation Anywhere Agentic Process Automation?

What I like most about Automation Anywhere Agentic Process Automation is the amount of time it saves on everyday, repetitive work. Once the automations are set up, they run on their own and complete tasks consistently without needing constant supervision. I also appreciate that it helps cut down on manual errors, especially in processes that involve moving a lot of data between systems. Overall, it makes the workflow feel smoother and allows the team to focus on more meaningful work instead of getting stuck in repetitive steps. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

One thing I don’t love about Automation Anywhere Agentic Process Automation is that setting up and maintaining automations can sometimes take more effort than I expect. When a process changes, even a small update can mean going back into the bots and making adjustments, and that isn’t always quick. There’s also a bit of a learning curve in the beginning, especially if you’re not very technical. Even though the platform is powerful, it can still feel complex when you’re troubleshooting or trying to understand why a bot didn’t run the way you expected. Review collected by and hosted on G2.com.

CA
Carolina A.
Vendor Success Manager
Telecommunications
Enterprise (> 1000 emp.)
"Intelligent, Scalable Agentic Automation That Drives Real Efficiency"
5/5
What do you like best about Automation Anywhere Agentic Process Automation?

What I like most about Automation Anywhere’s Agentic Process Automation is its ability to go beyond traditional rule-based automation and incorporate more intelligent, goal-oriented agents. The platform enables end-to-end automation by combining RPA with AI capabilities, allowing processes to adapt dynamically rather than follow rigid scripts.

I also appreciate its scalability and ease of integration with enterprise systems, which makes it suitable for complex, cross-functional workflows. The user-friendly interface and strong governance features make it easier to manage automations securely while empowering both technical and non-technical users.

Overall, it helps drive efficiency, reduce manual effort, and unlock more strategic value from automation initiatives. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

What do you dislike about Automation Anywhere Agentic Process Automation?*There is not much to dislike about the platform. If I had to mention something, I would say that some advanced functionalities require specialized knowledge and additional training to fully leverage their potential. The user interface could also be simplified in certain areas to make onboarding easier for new users. Overall, the platform is robust, reliable, and continues to evolve with new capabilities Review collected by and hosted on G2.com.

Ivan A.
IA
Ivan A.
NOC Support Specialist
Mid-Market (51-1000 emp.)
"Simplifies Automation with a Steep Learning Curve"
4.5/5
What do you like best about Automation Anywhere Agentic Process Automation?

I use Automation Anywhere Agentic Process Automation to automate repetitive tasks and streamline business processes, which saves time and reduces manual work. I like its ease of use and automation capabilities. The intuitive interface, easy automation setup, and reusable workflows contribute significantly to its effectiveness. I found the initial setup fairly easy, with only minor configurations needed. We switched from UiPath to Automation Anywhere because it offered better flexibility and easier integration, especially with CRM systems and APIs. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

I find the learning curve for advanced features a bit steep. Clear tutorials, guided examples, and better documentation would help. Review collected by and hosted on G2.com.

Mara M.
MM
Mara M.
Operations Manager
Small-Business (50 or fewer emp.)
"Effortless Task Automation That Makes Systems More Robust"
5/5
What do you like best about Automation Anywhere Agentic Process Automation?

It makes it easier to automate everyday tasks so you can invest your time somewhere else. It also helps make systems more robust and easier to work with, which ultimately makes life easier. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

Sometimes it’s hard to figure out certain timer filters, and the webhooks sometimes stop working, which is something I dislike. If those issues are worked on and improved, it would make the automation much better and more reliable. Review collected by and hosted on G2.com.

Surya I.
SI
Surya I.
Generative AI Developer
Enterprise (> 1000 emp.)
"Powerful Low-Code RPA + AI Automation That Boosts Efficiency"
4.5/5
What do you like best about Automation Anywhere Agentic Process Automation?

I like how it combines RPA with AI-powered automation in one platform. The low-code development experience makes it easy to build workflows, and the integration options work well with enterprise applications. It has helped automate repetitive tasks, improve efficiency, and reduce manual effort while remaining easy to manage. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

While the platform is powerful, some advanced AI workflows have a learning curve. Debugging complex automations can be time-consuming, and I would like to see more detailed documentation and additional real-world examples for some of the newer agentic AI features. Review collected by and hosted on G2.com.

Apurva K.
AK
Apurva K.
Data engineer
Mid-Market (51-1000 emp.)
"Efficient Agentic Automation with Smart Next-Step Suggestions"
4/5
What do you like best about Automation Anywhere Agentic Process Automation?

Few features I liked about Automation anywhere agentic process automation is it could understand the requirement and suggest the approach instead of manually doing it. The next step identification pretty much on point and could help automate the process quickly than before.The support is also helpful on the kind of prompts to use and how to refine them for usecase.It has been really efficient since the timeline for each project has reduced well. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

Like any other AI tool, Automation anywhere agent also needs some learning and review. Human interaction and quick checking after every step is produced is important. UI-based automations like screen recording or web scraping is not efficient as such, those steps need entirely manual interaction. Review collected by and hosted on G2.com.

Questions about Automation Anywhere Agentic Process Automation? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Ishita S.
IS
Ishita Singh
•
Last activity 3 months ago

How do you handle the learning curve and complex workflow troubleshooting in Automation Anywhere?

SM
Suresh Menon
•
Last activity over 6 years ago

Is there a convenient way for bots to read scanned PDF files?

2 Upvotes
10
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Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

15 months

Average Discount

15%

Automation Anywhere Agentic Process Automation Comparisons
Automation Anywhere Agentic Process Automation Features
Visual Editor
Workflow Recording
Pre-Built Templates
Bot Scheduling
Attended Automation
Unattended Automation
OCR
Machine Learning
NLP