WatchGuard AuthPoint Reviews & Product Details

WatchGuard AuthPoint protects workforce logins to desktops, VPNs, and cloud applications, from Windows and macOS sign-in to Microsoft 365 and third-party SaaS. It runs on WatchGuard Cloud, the same console that manages WatchGuard network and endpoint security. An MSP or an IT team can cover identity without adding another vendor to the stack. When MFA alone is not enough Day-to-day authentication runs through the AuthPoint mobile app, with push, QR code, or one-time password. QR and OTP work when the device has no network connection. Push notifications and passcodes can still be intercepted, or approved by a tired user. FIDO2 passkeys close that gap: a passkey works on the real login page and fails on a fake one. Each token is bound to the device that registered it, a mechanism WatchGuard calls Device DNA, so a copied token stops working. When someone floods a user with approval requests, ThreatSync, the correlation layer built into WatchGuard Cloud, detects the push abuse and can block the user or the source IP. Where it applies Windows and macOS logon, VPN and firewall access, and an SSO portal, with documented integrations for more than 130 third-party products across SAML, OIDC, and RADIUS. A WatchGuard firewall is not required: published integration guides cover Fortinet, SonicWall, Sophos, Palo Alto Networks, Cisco, and Check Point, among others. Passwordless sign-in with Windows Hello and macOS Touch ID is supported, and MFA can be required when a user elevates to administrator rights. Hardware tokens are available for users who cannot use a phone. Microsoft environments AuthPoint acts as external MFA for Microsoft Entra ID. That is the one capability that requires an Entra ID P1 license. Everything else runs on any Microsoft 365 plan. Deployment does not depend on how a customer licenses Microsoft. User directories Users synchronize from Active Directory, Microsoft Entra ID, or LDAP. A built-in cloud directory covers customers running none of the three, which is often the case in smaller organizations. Managed alongside network and endpoint security AuthPoint is multi-tenant from the first login, so a service provider adds a customer without standing up a separate instance. Identity events feed ThreatSync alongside network and endpoint data, so a suspicious login is seen next to what happened on the device and on the network. What it costs AuthPoint is priced per user, not per feature or per token, and WatchGuard sets no minimum user count. A 20-person firm and a 5,000-user enterprise get the same authentication set, so security does not depend on which tier a customer can afford. Subscription licensing removes the allocation step entirely: WatchGuard bills monthly through the distributor for active users, and a provider can set a limit on any managed account. A 30-day trial is available, and the authentication service carries a 99.99% uptime SLA. Two license options AuthPoint Multi-Factor Authentication covers authentication. AuthPoint Total Identity Security includes everything in the MFA product and adds Dark Web Credential Monitoring, which flags corporate and personal credentials found in breach data before an attacker uses them. An account runs on one license or the other. Compliance AuthPoint is delivered from WatchGuard Cloud, which is ISO/IEC 27001:2022 certified. FIDO2 passkeys meet AAL2 under NIST SP 800-63-4, the standard's authenticator assurance levels, and hardware-bound passkeys meet AAL3 for privileged users.

Seller

WatchGuard

Discussions

WatchGuard AuthPoint Community

Languages Supported

German, English, French, Italian, Japanese, Korean, Dutch, Portuguese, Spanish, Thai, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by

Elizabeth Kervick

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

13 months

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Top-Rated Alternatives

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User Insights

Average based on 124 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

WatchGuard AuthPoint Integrations

(1)

Integration information sourced from real user reviews.

G2 reviews are authentic and verified.

Here's how.

Verified User in Electrical/Electronic Manufacturing

Mid-Market (51-1000 emp.)

12/7/2021

"Authpoint brings Multi-Factor Authentication to the next level"

5/5

What do you like best about WatchGuard AuthPoint?

Authpoint brings Multi-Factor Authentication to the next level. Besides the traditional tokens that work offline, Autpoint also offers online tokens that add extra security to the system. Authpoint also monitors the devices where the tokes are stored, in order to detect attempts of cloning the whole device to a new device. Users can migrate the token on their own to new devices when needed. When the user initiates this process, then the token is practically deleted from the old device and reinitiates the initial process of token installation via email. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

Would like to have the ability to set an expiration period for the passwords (e.g. 90 days) after which the users would have to set a new password. It would also be great to have the ability to set the complexity requirements for these password to be complex and to be able to increase the required complexity. Review collected by and hosted on G2.com.

Recommendations to others considering WatchGuard AuthPoint:

Authpoint MFA is the best solution we could find out there. They can still improve some things, but the product is still young and will grow to be better. Given time it will become an excellent solution. Review collected by and hosted on G2.com.

What problems is WatchGuard AuthPoint solving and how is that benefiting you?

We mainly use Authpoint MFA to allow remote users to connect to our internal network, using the Watchguard SSL VPN clients. The use of Authpoint MFA and its increased security has allowed us to provide access to most of the company resources to remote users, compared to our old solution, where we had to restrict access to VPN users to the essential resources! So especially in these trying times of the pandemic, Authpoint MFA made the whole concept of working from home possible! With our old solution, we would have to take a significant risk and expose sensitive resources, with being able to protect them adequately. Review collected by and hosted on G2.com.

Paul L.

IT Manager

Mid-Market (51-1000 emp.)

4/9/2026

"Robust O365 Integration and Hardware Tokens, but Support Requires an MSP"

3.5/5

What do you like best about WatchGuard AuthPoint?

Watchguard integrates well with O365 and our firewall, and it’s one of the few vendors that still offers hardware tokens, which was important for us. Authpoint licences are well priced, and once implemented, it’s been robust and reliable. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

Getting support with WatchGuard requires you to go through an MSP in order to resolve technical issues, which makes it harder to get direct help when something comes up. Review collected by and hosted on G2.com.

Austin M.

Admin

Small-Business (50 or fewer emp.)

5/17/2024

"Watchguard Authpoint Satisfies to the fullest"

4.5/5

What do you like best about WatchGuard AuthPoint?

Easy to use and the GUI is very friendly towards non advanced users Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

I have not come across a dislike as of yet but will update if I find one Review collected by and hosted on G2.com.

Jonathan S.

IT Security Manager

Small-Business (50 or fewer emp.)

3/16/2023

"Excellent MFA"

5/5

What do you like best about WatchGuard AuthPoint?

it is an excellent MFA solution to integrate with our firewalls, it integrates very well with the active directory, and it allows the creation of groups and policies. It is a very good MFA option. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

I think one of the factors that I don't like is that it doesn't integrate with native firebox users, only with active directory users, which makes it difficult for firebox users used for mobile VPN connections. Review collected by and hosted on G2.com.

Sebastian A.

Small-Business (50 or fewer emp.)

2/17/2023

"Great control, and friendly for users"

4.5/5

What do you like best about WatchGuard AuthPoint?

That it can be integrated with most business applications, there is good support if you are going into uncharted territory. Control over tokens, if users lose phones. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

The biggest problem I have with AuthPoint is the issue with the welcome mail, sometimes it isn't received, sometimes the link just straight up doesn't work, but it works 90% of the time to send a new mail. Review collected by and hosted on G2.com.

Jacob B.

Small-Business (50 or fewer emp.)

2/21/2023

"Easy easy easy"

5/5

What do you like best about WatchGuard AuthPoint?

Easy setup, amazing support to assist you if needed, flexibility of hardware tokens or smart phone app Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

Deleting users isn't the clearest. Also if I can't add a user could you just have a message pop up they are out of licenses if that's the case. Review collected by and hosted on G2.com.

Jose R.

Systems Administration

Mid-Market (51-1000 emp.)

1/24/2023

"Very nice setup, and easy process"

5/5

What do you like best about WatchGuard AuthPoint?

The setup was straightforward to connect between the local appliance and the cloud Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

Nothing so far. It is working as expected. Review collected by and hosted on G2.com.

Brad S.

IT Project Manager

Small-Business (50 or fewer emp.)

3/14/2023

"a great authentication tool"

5/5

What do you like best about WatchGuard AuthPoint?

it is convenient and easy to deploy and use. Teaching end users how to use the product is very simple and user friendly Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

I haven't found anything I dislike. It delivers as promised. Review collected by and hosted on G2.com.

Verified User in Biotechnology

Mid-Market (51-1000 emp.)

11/11/2021

"A very easy way to guarantee access security"

5/5

What do you like best about WatchGuard AuthPoint?

A very simple, easy-to-use and intuitive tool, it allows me to have managed and administered access to the servers and thus be able to register in an audit. Very recommended Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

When logging in with your username correctly, it appears very discreetly that the push has been sent, and there are times when you don't realize or it doesn't give you feedback that you have entered the password correctly and that you look at the device. A more visual notice would be nice. Review collected by and hosted on G2.com.

Recommendations to others considering WatchGuard AuthPoint:

Do not forget the device to confirm the push Review collected by and hosted on G2.com.

What problems is WatchGuard AuthPoint solving and how is that benefiting you?

You can move very easily between the servers since you can organize them in groups to locate them more easily, for example in regions. Also the server interface is very comfortable Review collected by and hosted on G2.com.