Users report that Google Authenticator excels in ease of setup, with a score of 9.5, making it a preferred choice for those who prioritize a quick and straightforward installation process. In contrast, WatchGuard AuthPoint has a lower score of 8.8, indicating that some users find the setup process more complex.
Reviewers mention that Google Authenticator offers superior multi-device sync capabilities, scoring 8.8, which allows users to easily access their authentication codes across different devices. WatchGuard AuthPoint, however, shines with a higher score of 9.4 in this area, indicating a more robust syncing feature that users appreciate.
G2 users highlight that Google Authenticator provides a better experience with software token authentication, scoring 9.3, which is crucial for users who rely on app-based authentication. WatchGuard AuthPoint also performs well in this area with a score of 9.5, showing that both products are strong contenders for software token-based authentication.
Users on G2 report that Google Authenticator has a higher overall satisfaction rating for quality of support at 8.9, compared to WatchGuard AuthPoint's 8.4. This suggests that users may find more reliable assistance when using Google Authenticator.
Reviewers mention that while both products offer mobile push notifications, WatchGuard AuthPoint scores higher at 9.4, indicating that users find its mobile push feature more effective and user-friendly compared to Google Authenticator's score of 8.8.
Users say that Google Authenticator is particularly favored by small businesses, with 44% of reviews coming from this segment, while WatchGuard AuthPoint is more popular among mid-market users, as indicated by 58.1% of its reviews. This difference may influence the choice depending on the size and needs of the organization.
Pricing
Entry-Level Pricing
Google Authenticator
No pricing available
WatchGuard AuthPoint
No pricing available
Free Trial
Google Authenticator
No trial information available
WatchGuard AuthPoint
Free Trial is available
Ratings
Meets Requirements
9.4
406
8.9
67
Ease of Use
9.5
415
8.8
68
Ease of Setup
9.5
102
7.7
64
Ease of Admin
9.1
44
8.8
63
Quality of Support
8.8
290
8.4
64
Has the product been a good partner in doing business?
To see what hardware tokens WG Supports see here:
https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/authpoint/tokens_about.html
They...Read more
How easy it is to implement the solution?
2 Comments
TC
Depends, everything except office 365 is currently easy to integrate....
To integrate with 365 you have to have an existing and working ADFS setup since...Read more
Will this product ever add the ability to authenticate via text? ...
2 Comments
TC
My advice for those that want an alternate solution for conference devices is to either keep that device out of the MFA group or to put a hardware Token...Read more
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