--- title: Loom Reviews meta_title: 'Loom Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2410 reviews by the users' company size, role or industry to find out how Loom works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 2410 scale: '5' date_modified: '2026-07-18' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Loom Reviews **Vendor:** Atlassian **Category:** [Video Communications Software](https://www.g2.com/categories/video-communications) **Average Rating:** 4.7/5.0 **Total Reviews:** 2,410 ## About Loom Loom is video communication that moves work forward. Think of Loom as a tool that transforms how you share and understand ideas. Record your screen and camera bubble, then share your video instantly with a link. Sending a Loom saves time and enhances clarity compared to scheduling live meetings or crafting lengthy emails. You get more focus time (fewer meetings), with the clarity and nuance that comes with live conversation. And when you do need to meet live, Loom AI for meetings automatically records, organizes, and delivers AI-powered recaps, creating a searchable library of knowledge and insights. Key Features: ✔ Free screenshots: capture, edit, & share high-quality screenshots with a link ✔ AI-powered transcriptions and closed captions: available in 50+ distinct languages ✔ Video-to-text: automate documentation, messages, bug reports and more with a single click ✔ Loom AI for meetings- meeting notes, action items, and recap emails ✔ Instant screen and camera recording ✔ Easy editing: trim and stitch, edit like a word doc, annotate, and add overlays to your videos ✔ Viewer insights & engagement tracking ✔ Secure sharing with password protection & domain management Loom is for all kinds of teams, helping everyone from remote collaborators to educators communicate effectively. Whether your team is five or 50,000 strong, millions across 400,000 companies choose Loom to stay connected and share information effortlessly. ## Loom Pros & Cons **What users like:** - Users find Loom's **ease of use** enhances communication, saving time and simplifying information sharing across teams. (330 reviews) - Users love the **easy recording** feature of Loom, streamlining communication and enhancing clarity in team interactions. (260 reviews) - Users appreciate Loom's **user-friendly screen recording** that enhances communication efficiency and reduces lengthy email exchanges. (207 reviews) - Users appreciate the **easy sharing** capabilities of Loom, simplifying communication and enhancing collaboration across teams. (192 reviews) - Users love Loom for its **quick video recording capabilities** , enhancing communication and streamlining workflows effectively. (170 reviews) - Users value Loom for its **time-saving capabilities** , significantly reducing the need for meetings and streamlining communication. (155 reviews) - Users appreciate the **simplicity and efficiency** of Loom for enhancing communication and reducing unnecessary meetings. (144 reviews) - Quick (129 reviews) - AI Integration (127 reviews) - Video Content (115 reviews) **What users dislike:** - Users express frustration with **recording issues** , often mistakenly capturing the wrong screen during their sessions. (147 reviews) - Users feel that Loom's **limited features** restrict their creative potential and download options, undermining user experience. (82 reviews) - Users experience **slow loading** issues with Loom, particularly when internet connectivity is unstable, affecting video quality. (64 reviews) - Users find the **limited free version** restrictive, lacking advanced editing tools and imposing video length and storage limitations. (61 reviews) - Users often experience **slow performance** with Loom, particularly during internet disruptions affecting video quality and upload speeds. (56 reviews) - Users are frustrated with the **video management limitations** of Loom, particularly the free tier's strict 25 video cap. (56 reviews) - Limited Editing (54 reviews) - Users often experience **poor video quality** with Loom, especially during longer recordings or uploads, affecting their overall experience. (54 reviews) - Limited Free Services (50 reviews) - Meeting Limitations (47 reviews) ## Loom Reviews ### 1. Easy to share demo and explain **Rating:** 5.0/5.0 stars **Reviewed by:** Ankush S. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Loom?** So recording demo video with a face is the biggest plus point, because that helps in building trust with the lead, and explain the product. **What do you dislike about Loom?** Transcripting could be better, for multiple language support **What problems is Loom solving and how is that benefiting you?** Building trust among the potential lead, and explaining product better to the converted lead without having the hassle to wait for response ### 2. Loom - Screen Recording **Rating:** 5.0/5.0 stars **Reviewed by:** Tara H. | EA, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Loom?** I like that loom is easy to use for recording videos and that it also integrates with zoom to store all meeting recordings **What do you dislike about Loom?** I do not have any dislikes for loom at this time. **What problems is Loom solving and how is that benefiting you?** Screen recording and it also stores all of our video hosts. ### 3. Easy screen recording of my tutorials **Rating:** 4.0/5.0 stars **Reviewed by:** 🌟🌻Jeroen B. | Financial Fundament Creator | Business Owner | International marketeer | Inspirator | Creative mind, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2025 **What do you like best about Loom?** Quick and easy access to any window on my computer **What do you dislike about Loom?** The ease of use is so convenient, that I haven’t found any dislikes yet. **What problems is Loom solving and how is that benefiting you?** To caputure my screen programs and to capture a video of my self in the same screen. ### 4. Solid Video Platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Loom?** Easy to use and effective way to get a screen recording or video from point A to point B. I employed it extensively (100s of recordings) in a B2B outbound sales and an operations use-case in a previous role. **What do you dislike about Loom?** Little differentiation from alternatives. When trying to screen record and download, processing can sometimes take very long and run into issues. Customer Support is great and they always help, but that's a layer of friction from getting a screen recording into Google Drive. **What problems is Loom solving and how is that benefiting you?** Record screen/send videos. ### 5. Best Tool for Recording Screen and Screenshot **Rating:** 4.5/5.0 stars **Reviewed by:** Rachit M. | Staff Quality engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Loom?** Easy to use for screen Recording and screenshot and also like screenshot modification. Also it's setup on one click. As a Quality Engineer I use it in my daily life. **What do you dislike about Loom?** I didn't find any negative points here for loom **What problems is Loom solving and how is that benefiting you?** As of now i not report any issue of loom. ### 6. Loom Review **Rating:** 4.5/5.0 stars **Reviewed by:** janus a. | Virtual Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2025 **What do you like best about Loom?** Ease of use, specially when using the google extension. Also very user friendly. New users will not have a hard time using it. **What do you dislike about Loom?** limited recording time for free account. A lot can be improved specially in UI department **What problems is Loom solving and how is that benefiting you?** It makes tutorials and online trainings easier. ### 7. Great for video prospecting **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Loom?** Intuitive, saves a lot of time, useful for video-prospecting. **What do you dislike about Loom?** Don't trust much the IA and the video editor could be better. **What problems is Loom solving and how is that benefiting you?** Use it primarily for video-prospecting, gets me a higher reply rate than other ways of prospecting. ### 8. Makes it easy to provide async updates **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2025 **What do you like best about Loom?** I love that I can update my team async. I am easily able to film videos and then show folks progress updates. **What do you dislike about Loom?** Tech glitches when counting down / starting my Loom. Errors when I move from tab to tab in a browser while recording. **What problems is Loom solving and how is that benefiting you?** Working across many time zones and getting updates. ### 9. It's Okay **Rating:** 3.5/5.0 stars **Reviewed by:** Simmone A. | Consultant, Coach, Trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Loom?** That you can record your sessions and that it will store them. **What do you dislike about Loom?** The free version is very limiting and restricting. **What problems is Loom solving and how is that benefiting you?** It was supposed to help me record my screen to help demonstrate usage of an program. ### 10. easy to record ,useful tool to share knowledge **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Loom?** really easy to use , record and replay and upload videos to share knowledge **What do you dislike about Loom?** sometimes too many processes and can over complicate **What problems is Loom solving and how is that benefiting you?** helping to share knowledge ### 11. best service for customer centered roles **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Loom?** I love that Loom helps reduce meetings, either for external or internal training. **What do you dislike about Loom?** Nothing to note. I think a lot of new features have come out that continue to enhance the product **What problems is Loom solving and how is that benefiting you?** Training both internally and externally ### 12. Absolute trash software that is full of bugs and doesn't save time, it wastes it. **Rating:** 0.0/5.0 stars **Reviewed by:** Benjamin A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Loom?** There is nothing I like about loom. Buggy software, bad support. **What do you dislike about Loom?** Instead of saving you time, it wastes it. I am constantly troubleshooting bugs or sending videos to clients and other customer support teams with persistent error messages that are impossible to solve. I have spent two years dealing with this trash software and it's time to move on. **What problems is Loom solving and how is that benefiting you?** None. ### 13. One of the best options for screen recording and sharing video notes **Rating:** 5.0/5.0 stars **Reviewed by:** alberto h. | Design Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Loom?** It's fast, simple, and lives in the cloud. **What do you dislike about Loom?** I have nothing against it, I've tried other options and it's simply my favorite. **What problems is Loom solving and how is that benefiting you?** I use it both for sharing notes and for recording classes and supporting students. ### 14. 40 Loom Videos Done **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Loom?** It is very user-friendly. You can make last-minute adjustments, such as if you wish to be on camera, or just provide audio. **What do you dislike about Loom?** I do not have a critique of the usability and functionality. It has always performed like it should. **What problems is Loom solving and how is that benefiting you?** I can embed my video tutorials into my white sheets, and that is convenient for my trainees who watch them for guidance, and bookmark them. ### 15. Everyone should have this **Rating:** 5.0/5.0 stars **Reviewed by:** Akeem A. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Loom?** The ease of editing has only gotten better as with the mobile integration and those two things excite me for the future. **What do you dislike about Loom?** That is not often used by companies all the time at this point. **What problems is Loom solving and how is that benefiting you?** The way that links can be added towards the video and the automated chapters/titles from AI are amazing and helps summarize what I am trying to say in the video. . I also enjoy the tracking of "how many meetings have been saved" because I use it all the time and other related metrics that are shared with me. Keep it up! ### 16. Best app to collaborate with my team and share instructions. **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammad M. | Research Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Loom?** The ease of use, and the interactive features for other viewers. **What do you dislike about Loom?** Nothing at all, the quality of the videos and the interactive features are just amazing. **What problems is Loom solving and how is that benefiting you?** Sharding instructions via an interactive video on your platform with so many features is truly amazing. Previously it used to be very difficult to share videos via a google drive link , but with loom it is soo simple and easy and it keeps every video at a single place. ### 17. Loom Best Features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Loom?** AI powered Transcription Webcam recording **What do you dislike about Loom?** Limited customisation Restriction on video length **What problems is Loom solving and how is that benefiting you?** Communication challenges for individual and teams offering simple way to record and share camera videos. provide quick feedback and process documents more effectively,saving time. ### 18. Loom **Rating:** 5.0/5.0 stars **Reviewed by:** Suryansh S. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Loom?** Perefect for recording the screens and sharing **What do you dislike about Loom?** Nothing as of now always helpful for recording **What problems is Loom solving and how is that benefiting you?** Excellent ### 19. Great tool for recording instruction videos **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Loom?** The ability to record videos on browser. **What do you dislike about Loom?** The free plan has only 5 minutes limit which is a bit short **What problems is Loom solving and how is that benefiting you?** Easy to create videos for training for clients ### 20. Great for recording demo videos **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Loom?** easy to use and great for recording demo videos **What do you dislike about Loom?** Premium plan can be quite pricey for additional features **What problems is Loom solving and how is that benefiting you?** loom makes it easy to record and share videos. ### 21. Atlassians love loom! **Rating:** 4.5/5.0 stars **Reviewed by:** Abbie R. | Senior Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about Loom?** Loom is getting smarter and smarter as the weeks go on! The AI transcript is super helpful, being able to cut out the uhms and filler words with AI is fab too! **What do you dislike about Loom?** Some of the user experience isn't as easy as it could be. I.e. the browser extension doesn't give you an option to navigate to your library etc, neither does the desktop version. **What problems is Loom solving and how is that benefiting you?** Async meetings and updates. Looms are so quick to quickly film and send to somebody that you can't connect with in that moment. For example a global team, it's sometimes hard to get them all on one call to explain and show them something. Loom solves for that. ### 22. very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2025 **What do you like best about Loom?** Loom is a great timesaver, easy to send memos to colleagues without cluttering email or text messages. **What do you dislike about Loom?** Limited video storage and no editing for free accounts **What problems is Loom solving and how is that benefiting you?** Loom saves time for troubleshooting and tutorials ### 23. Great time saver for company communication **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Loom?** How easy it is to share videos with teammates **What do you dislike about Loom?** The UI could be made simpler, with clearer instructions **What problems is Loom solving and how is that benefiting you?** Saves time when having to create tutorial videos for my teammates ### 24. Used Loom since several years - helped me kill useless google meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Giuseppe B. | Head LATAM and Corp Dev, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2025 **What do you like best about Loom?** Simplicity of creating video and creating URL **What do you dislike about Loom?** love it. i cannot find anything to improve it **What problems is Loom solving and how is that benefiting you?** Having too do too many calls ### 25. Personal and professional user **Rating:** 2.0/5.0 stars **Reviewed by:** Joe H. | Director, Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Loom?** I find Loom very easy to use and effective. I used the desktop app more than anything and create educational, entertaining, professional with a personal touch videos. The latest AI integration has been very helpful and I'm looking forward to getting more comfortable with how to use it. **What do you dislike about Loom?** I believe I am not utilizing the tool to its fullest and would like to see more examples and success stories posted to give me ideas on how to improve my communications. **What problems is Loom solving and how is that benefiting you?** Loom has allowed me to create professional videos that I email and post on LinkedIn to improve and enhance my communication. This tool allows me to separate myself from competitors. ### 26. I'm a big fan of Loom **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2022 **What do you like best about Loom?** It's interface is really easy to use. I like having the app downloaded to my computer so I can click the Loom symbol to open it up from the top banner of my screen multiple times per day. I'm also obsesses with the pause and restart buttons that prevent me from having to start over every time I mess up in my recording. The editing capabilities have come a long way in my time working with it which has nearly eliminated my need to stop and start over. **What do you dislike about Loom?** It could offer a bit more accuracy with its editing feature, I'd like it to be easier to stop and start the recording while in editing mode but otherwise I'm very happy with it's editing capabilities. **What problems is Loom solving and how is that benefiting you?** I use it to demo my work to clients and communicate tech issues to software support. I also send personalized messages to prospects and colleagues. I love it! ### 27. Save Time and ensure your Prospects share identical information **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Loom?** In approximately 12-16 minutes I can make a video presentation of my glazed extension model, highlighting all the most important featues. I never edit the presentation. I just imagine I am sitting with them and running through the information. Benefit to me. Time saved travelling Time saved presenting (the same info would take an hour face to face. I can record the vdeo whenever I like (often at night) I don't have to spend time arranging to get both partners together at the same time (sometimes they are not both in the same Country, but can share the video. Benefite to the Client: They don't have to set aside time and coordinate with their partner to meet up with me They are seeing the same information (Benefit to me as well, as I'm not relying on meeting one Partner and them trying to remember what I have told them... they would only reember 20% of what they are told and guess what? They will remember what it most important to them, not their partner. Clients love it, because it gives them all the important information both visually with explanantion in the briefest time, where they can watch it at their convenience and not have to set aside valuable time for meetings. It also sets me apart as unique... no other sales people use it. I can't understand why! I am also using it to create short training videos on how to use our drawing software YOU MISSED OUT THE MOST IMPORTANT ROLE BELOW.... SALES **What do you dislike about Loom?** I find the editing interface clunky and really get annoyed when I set up the screen I want to use for full screen and then it reduces the page when I am about to record. I wish it would save the settings. **What problems is Loom solving and how is that benefiting you?** Presentation Time, accuracy of information to clients, convenience of when to record, convenience to when the client listens, travel time and cost ### 28. Loom saves me time **Rating:** 5.0/5.0 stars **Reviewed by:** Sonny P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2024 **What do you like best about Loom?** As an accountant I often get the same questions from clients and coworkers and, without Loom, would find myself explaining the same ideas and processes over and over again. Loom saves me time by only having to explain it once and sharing the link. **What do you dislike about Loom?** Also as an accountant, my computer screen often shows sensitive personal and financial information that I need to keep confidential. Because of this, I have to be very careful about what I record in my looms. I understand that loom has a feature that allows you to blur parts of the video, but that is only available with the paid subscription and to my understanding has to be set up prior to recording. (In other words, you can only blur a fixed portion of the screen). If loom would allow users to blur different portions of the screen at different parts of the video it would be greatly helpful in allowing me to share processes without compromising sensitive client info. **What problems is Loom solving and how is that benefiting you?** Saves time. Eliminates meetings. Reusable content. ### 29. Such a time-saver! **Rating:** 5.0/5.0 stars **Reviewed by:** Kristi R. | Principal Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2024 **What do you like best about Loom?** Being able to talk through my scenarios and edit them to reflect only the CORRECT version. Having an explanation available now, next week, next month - whenever a teammate needs to review something. It will make it easier to make sure nothing falls through the cracks when an employee is out - especially at the last minute. **What do you dislike about Loom?** I don't like the way stitch & trim works. To me, it's intuitive to slide the purple bars. I took me MANY tries before I stopped moving the orange bar aroound before clicking the "stich" box. I also have a hard time with multiple screens. When i open it on one screen, I would assume I could record there. It allows me to MOVE the record button to the screen I want, but I learned the hard way that it still records only the screen where the count-down occurs. I do the playback in 1.2x for editing, but i wish the default wi=ould switch to 1.0 for all viewers. Many have said I go too fast, and I've had to take time to show them how to slow it down. **What problems is Loom solving and how is that benefiting you?** Training and standardizing ### 30. More freedom needed **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2024 **What do you like best about Loom?** I wish i could pay for my own personal account and be able to experience the fullness of zoom without having to request the organization to do so. The whole organization does not need Loom as of now but if i could use loom as a trainer and leader, it could become one of our main pathways of communicating. **What do you dislike about Loom?** There are so many spaces that allow you to edit a video but loom restricts that. It's not even an advancted feature but it is on loom. At least you could allow the feature option for requiring authentification. That way there's an opportunity for more users for you and an opportunity for a user to see who is watching the video. **What problems is Loom solving and how is that benefiting you?** It is solving the opportunity to save time by not havnig as many meetings but unfortunately you can't really take account of who is viewing the communication. ### 31. One of my most important communication tools **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan C. | Marketing Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about Loom?** Looms continues to help me communicate both internally and with external stakeholders. I've made personal youtube videos that have gotten 1000s of views. It's helpful to send feedback on marketing tasks. **What do you dislike about Loom?** It's a touch pricey as a contractor, if it we're 1/2 the price I'd be so so happy. **What problems is Loom solving and how is that benefiting you?** It helps me communicate with internal and external contacts. ### 32. Awful product development **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Loom?** Being able to share videos without storing them on my desktop. **What do you dislike about Loom?** Loom has consistently fallen short in delivering essential features that are standard for any collaborative platform, making it difficult for users to work effectively. For instance, despite being a paying subscriber and the admin of my workspace, I cannot delete videos uploaded by former team members. This lack of administrative control is frustrating and, frankly, unreasonable for a product marketed as a collaborative tool. Moreover, there is no way to share folders with other paying Loom subscribers outside my workspace. In comparable services like Dropbox, this is a standard, basic feature, yet it remains unavailable in Loom. Sharing with non-Loom subscribers is another cumbersome process that seems to ignore real-world usage needs. Every time I raise these issues with customer service, I am directed to “vote” for these essential features, as though they are optional add-ons rather than fundamental functionality. The difference between a basic requirement and a “nice-to-have” should be clear, and it’s concerning that Loom seems to rely on user votes for essential updates. In summary, Loom appears indifferent to the practical needs of its users, prioritizing minor upgrades over core functionality. Given the availability of emerging alternatives, I intend to move away from Loom, as its poor product development and lack of responsiveness no longer inspire confidence. **What problems is Loom solving and how is that benefiting you?** Showing how a task should be done and being able to share the link without having to save that file. ### 33. Superbly user friendly and incredibly useful **Rating:** 5.0/5.0 stars **Reviewed by:** Vincent F. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2024 **What do you like best about Loom?** I love the ease of use. Need a quick recording to show and tell? to help with troubleshooting an isue and share what you're seeing? under 10 second to setup a recording of the screen you want, talk over it, get a sharing link, and you're set. No hassle, simple, efficient. I use it pretty much once a day, I don't even generate suport tickets without providing a video example of what I'm seeingdoing anymore, saves everyone a bunch of time, not just me! **What do you dislike about Loom?** not much I don't like, it does exactly what it's supposed to. **What problems is Loom solving and how is that benefiting you?** It saves me and my teams a lot of time by letting me quickly record a video of a "how to" or troubleshooting action on my screen and lets me quickly share it with the help of a link. I save time, others save time. Win win. ### 34. Great for making quick videos for the team **Rating:** 4.5/5.0 stars **Reviewed by:** Danielle V. | Content Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Loom?** It is useful to just make a short video explaining everything needed instead of getting on a meeting with team members. **What do you dislike about Loom?** The account logs out too frequently so sometimes the videos do not save or open on the account. **What problems is Loom solving and how is that benefiting you?** It saves my team time by allowing us to record and show short videos instead of getting on meetings and doing screen shares ### 35. Reduces the meetings and gets the point across clearly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Loom?** Our tech team is in another country and it's often hard to express things in words. I can make a Loom video and they can make one back. Things are clear and we understand each other. I have also reduced meetings because I can do a short video and people can watch it in their own time. And I can see who watched it! We can get our message across quickly and clearly. I love the Ability to have a transcription and even make changes to my video through the transcription. **What do you dislike about Loom?** Very little. Sometimes the transcription is wrong. And the little header comments that show what the content was or sometimes wrong and I can't correct it. **What problems is Loom solving and how is that benefiting you?** Demonstrating where problems are in our new app to developers; demonstrating to our clients, how to use our app; team, meetings, and messages; clarity to vendors. ### 36. The Most Seamless Video Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Loom?** I like how you can download and record Loom on your desktop. It's very easy and extremely clear. I like how when you are done, it takes you online to view your video. The AI functions are great! I like the chapter titles and even adding a personal touch to someone's name in the video (using the AI function) **What do you dislike about Loom?** Editing Loom is extremely easy, but it could be better. I think it could be more seamless. Combining videos to get the best combination might be tricky. **What problems is Loom solving and how is that benefiting you?** I think the AI is bringing more personalness to video creation. The chapters, the AI tool of inserting peoples names is a great feature. There was never enough time to make the videos feel personal. ### 37. I recommend Loom to anyone that needs to record processes and relay complex information **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica T. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Loom?** It is very easy to use.Loom has helped take our processes to an entirely new level. I don't know what I would do without loom because without it I wouldn't be nearly as productive. It reduces emails back and forth and creates a connection with customers when I show them how to do something. I like that it notifies me when it is seen so I can follow up with customers to see if they have any questions. **What do you dislike about Loom?** I wish the desktop app worked as well as the chrome extension does. Sometimes it works but other times it crashes. When I restart the application it normally works, but that is the main pain I have. **What problems is Loom solving and how is that benefiting you?** Loom has helped me communicate with clients more effectively while also creating more engagement. They are more likely to watch a video than read an email so it makes sure things get done and they follow up. ### 38. Loom helps me explain things faster. **Rating:** 5.0/5.0 stars **Reviewed by:** Sheree Y. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2022 **What do you like best about Loom?** Saves time! It is almost always faster and more accurate to *show* someone how to do something than to tell them. **What do you dislike about Loom?** There isn't anything I can think of. I had a few issues when I did my first review, but they have been addressed and the software works better all the time. **Recommendations to others considering Loom:** The next time an employee asks you "how" to do something on their computer, try Loom. It has a free trial. Send a video showing how to do the thing, instead of taking the time to write an email. Your answer will be more accurate if you walk through the steps yourself and it will be easier for the employee to understand your reply. Also - rename your video. Next time you get the same question from someone else, it will be easy to find and share. **What problems is Loom solving and how is that benefiting you?** I quickly answer complicated questions. Questions from my bookkeeper, my staff, even my husband! It's so much easier to *show* someone how to use software, for example, than to type step-by-step instructions that are easily understood. ### 39. I love Loom! It's the best way to communicate with my customers without having a meeting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Loom?** I like that it has several options in order to create a video: we can create only a screen record or a whole tutorial by recording myself as well. I love how intuitive it is. **What do you dislike about Loom?** I feel that sometimes the platform is a little slow while processing/loading the videos. And that most of the times, after the countdown, it always brings back to the Loom page and it makes it a little confusing for new users to understand if they are in the correct tab. These are minor details that I´m sure that can be fixed in time - other than that, I love Loom! **What problems is Loom solving and how is that benefiting you?** It's helped me a lot to teach clients how to use certain features, or when I have something important for them to know, instead of going in a meeting. Sometimes the things they need help with are things that can be explained through Loom videos, and save us so much time of scheduling ameeting, probably book a 15/30 min session that will end sooner and I can use my time for other tasks instead. Also, it allows my customers to go back to this information in the future. ### 40. Discover Loom: My opinion of this video collaboration tool **Rating:** 5.0/5.0 stars **Reviewed by:** Stevie Alyda M. | Assistante virtuelle, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2023 **What do you like best about Loom?** One of the outstanding features of Loom that has encouraged me to use it regularly is its ease of use. With its user-friendly interface, Loom makes creating videos and screencasts a breeze, even for non-technical users. Seamless integration with various platforms, including communication tools such as Slack and Gmail, makes it easy to share video content with colleagues, customers, or friends. What's more, Loom offers customization features to adapt your videos to your needs. The basic editing options let you add comments, and annotations and crop your videos for clearer communication. This makes it a versatile tool, ideal for a variety of contexts, whether training your team, providing visual support to your customers or simply explaining ideas more dynamically. **What do you dislike about Loom?** Although Loom is a great tool, it does have a few drawbacks. Here's what might be considered less positive aspects: Free Loom users are subject to storage limits for their videos. This means you'll need to manage storage space if you create videos frequently. However, upgrade options to paid subscriptions are available to extend these limits. Because Loom is cloud-based, you need an internet connection to create, edit, and view videos. This can be a problem if you work offline or in environments with limited connectivity. Although Loom offers a free version, some of the more advanced benefits require a paid subscription. For small businesses or freelancers like me, the cost of monthly subscriptions may be a factor to consider. **What problems is Loom solving and how is that benefiting you?** Loom solved the problem of ineffective communication by allowing me to create videos quickly, which greatly improved my collaboration, training and saved me time. This has resulted in smoother communication and a better understanding of my messages, which is essential in my work as an independent contractor. ### 41. best app to showcase and guide customer **Rating:** 4.5/5.0 stars **Reviewed by:** prince g. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Loom?** it is so easy to use and record video wiith lots of customization option. **What do you dislike about Loom?** nothing for now because i got lots of thing from loom. to get that type of feature for 10 dollar a month is super amazing. **What problems is Loom solving and how is that benefiting you?** i actually use loom to demonstrate the problem in my clients facebook ads manager and sell them solutions. ### 42. Great for demonstrating and tutorials **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Loom?** Loom videos have been a fantastic way for us to record and communicate tutorials demonstrating functions of our platform, They are easy to make and easy to distribute. Being able to see if they have been viewed and by how many is also an invaluable feature. **What do you dislike about Loom?** Can't think of anythign right now, being a charty though costs are a big draw for us. **What problems is Loom solving and how is that benefiting you?** users of our platform often need a visual demo, Loom has enabled us to do this at a time that is convenient for us and can be viewed at a time that is convenient for those we support. ### 43. Serious time saver **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2024 **What do you like best about Loom?** Saves us so much time and effort coordinating across teams, especially globally. I use it constantly to share feedback on designs, creative, etc and managing the back and forth would be impossible without it. We talk so much faster than we type so being able to communicate on the fly (without having a meeting) is super valuable. **What do you dislike about Loom?** Very nitpicky but the share screen UX is a bit clunky and could probably be improved, but it doesn't impact my experience. **What problems is Loom solving and how is that benefiting you?** Loom has replaced time consuming written updates or the need to have a meeting to show/tell someone my feedback, or to hear from my team the feedback/issues they're encountering. I also like how easily shareable it is. I constantly use it for 3rd party apps support tickets. ### 44. Perfect for remote workers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2024 **What do you like best about Loom?** The application makes remote work easier giving an avenue for teams to easily collaborate on tasks together and in real time. I also love the fact that I'm able to trim videos and remove unwanted parts, I can also add to or more videos together into one whole file. I like the archive feature as I can always go back to these videos later when I need them. Finally, I love the transcribe feature. Even if the video on loom is muted, I can read the transcript to understand what's been said. **What do you dislike about Loom?** What I like least about the application is it crashes from time to time and I have to restart the application before I'm able to use it again. I use it a lot and crashing delays my work a bit. **What problems is Loom solving and how is that benefiting you?** By recording my screen during my work hours, I can share with my team exactly what I'm doing each day and keep in touch with what they are doing understanding the need for adjustments or corrections where necessary and in time too ### 45. Loom Ai is meh **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Loom?** I use Loom frequently for screen recording to share best practices with employees or contractors, or to explain something that is too difficult to email about. **What do you dislike about Loom?** I signed up for the Ai feature which appeared promising, particularly to make SOPs. The actual functionality was not great. SOPs full of errors that required about as much time to edit as it would take to write them from scratch. Downgraded from the Ai as soon as we realized this. Not worth the extra $96 or whatever we paid for the year. **What problems is Loom solving and how is that benefiting you?** Saves time in meetings or enhances emails internally. ### 46. Most productive tool for me **Rating:** 5.0/5.0 stars **Reviewed by:** Arshak A. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Loom?** How easy it has become to send personalised video when you are prospecting. I use it every single day It also avoids meeting by a huge margin **What do you dislike about Loom?** Nothing as of yet. Editing was tricking. Now even that is easy now **What problems is Loom solving and how is that benefiting you?** Saving me a lot of time, Also I have stopped sharing Decks/brochure. even If I do, there will be a loom guiding through the deck :) ### 47. My Secret Weapon in Conquering Tech Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ashton H. | Frontend Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2024 **What do you like best about Loom?** Loom has changed the game for me in delivering tech support: Instead of spending hours on the phone or writing out confusingly verbose instructions, I can just as easily record a video walking people through exactly what to do. It was quick, clear, and oh-so-satisfying to see those aha moments. **What do you dislike about Loom?** It would be cool, though, if the desktop app and the Chrome extension had completely mirrored functionalities; sometimes, switching between them is a bit jarring. **What problems is Loom solving and how is that benefiting you?** Loom has cut way down on the time I spend doing tech support and, more importantly, made my clients way happier It's like having a personal tech expert available at any time Plus, a bonus is that I can now quickly build up a library of training videos to solve repetitive issues. ### 48. Effortlessly record and share demos with seamless integration and transcription capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Josh A. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2024 **What do you like best about Loom?** I absolutely love using Loom to record demos and presentations for my clients. This tool is fantastic for capturing videos of programs running on my computer. The versatility of the Opera and Chrome extensions makes it incredibly convenient to use across different browsers. The service is reliable and user-friendly, making it my go-to recommendation for all my clients who need an efficient way to create and share video content. Whether it's for detailed tutorials or quick walkthroughs, Loom consistently delivers exceptional performance. I use Loom on a daily basis, and it's very easy to integrate with my other services. Its seamless integration with various platforms enhances my workflow significantly. Additionally, I often use Loom in tandem with my Otter account, which allows me to transcribe my videos effortlessly. This combination of tools ensures that my content is not only visually engaging but also accessible and easy to reference. Highly recommended! **What do you dislike about Loom?** Occasionally, the program takes a bit longer to load on my Windows 11 computer, but it always starts up eventually. Other than that, I have no complaints about Loom. **What problems is Loom solving and how is that benefiting you?** Loom solves the problem of efficiently creating real-time video recordings, allowing me to easily assist my customers with detailed visual demonstrations. Additionally, it offers the flexibility to record video without audio and add the audio later, making the editing process more convenient and precise. ### 49. Transformative for Quick, Clear Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Loom?** Loom has drastically improved how I communicate complex ideas. The ability to quickly record, share, and explain something visually saves me so much time. It’s intuitive, user-friendly, and ideal for asynchronous communication, especially when explaining processes to team members. It’s my go-to for tutorials, feedback, and updates. **What do you dislike about Loom?** The only thing I would improve is adding more robust editing tools directly within the platform. Sometimes I need to make small edits, and having the ability to trim or annotate the video more easily would be great. **What problems is Loom solving and how is that benefiting you?** Loom helps me streamline communication across distributed teams, eliminating the need for long email threads or multiple meetings. By allowing me to visually explain concepts or walk through processes, it makes it easier for my team to grasp complex information quickly. It also saves time on both ends—no need for scheduling calls or waiting for responses. Loom improves collaboration and ensures that my message is delivered clearly and efficiently, which has significantly boosted productivity. ### 50. Perfect tool to share screenrecordings **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2024 **What do you like best about Loom?** I love how user friendly the app and its interface. Super helpful that it can suggest the name for the video, and break it down into chapters for you. It's also great that it keeps developing with more new and cool features over time. Great app! **What do you dislike about Loom?** Nothing really, can't say. Perhaps only 5 min limit of the free plan. Could be a bit more. **What problems is Loom solving and how is that benefiting you?** It's so much better to quickly record something once, than describing it in a block of text with numbers of screenshots. ## Loom Discussions - [What's the easiest way to splice two videos together?](https://www.g2.com/discussions/what-s-the-easiest-way-to-splice-two-videos-together) - 3 comments, 3 upvotes - [Is there a way to set my default to Screen Only so I don't have to change it at the beginning of each day?](https://www.g2.com/discussions/is-there-a-way-to-set-my-default-to-screen-only-so-i-don-t-have-to-change-it-at-the-beginning-of-each-day) - 2 comments, 3 upvotes - [Not uploading new video after uploaded 80 more video and not hide bottom all button like play ,pause , profile pic after screen recording done successfully but continued loading loom (Red highlights) on menu bar](https://www.g2.com/discussions/34742-not-uploading-new-video-after-uploaded-80-more-video-and-not-hide-bottom-all-button-like-play-pause-profile-pic-after-screen-recording-done-successfully-but-continued-loading-loom-red-highlights-on-menu-bar) - 1 comment, 2 upvotes - [Can you record computer audio?](https://www.g2.com/discussions/can-you-record-computer-audio) - 2 comments, 1 upvote - [What is Loom software used for?](https://www.g2.com/discussions/what-is-loom-software-used-for) - 4 comments, 1 upvote - [View Loom pricing details and edition comparison](https://www.g2.com/products/atlassian-loom/reviews?page=7&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-23+08%3A01%3A23+-0500&secure%5Bsession_id%5D=e653305b-6ea4-4b84-89e1-c043199fcccc&secure%5Btoken%5D=bd47606903ecca0c659157e59068c215ca36f2013a4665373ef89dd333630efb&format=llm_user) ## Loom Integrations - [Asana](https://www.g2.com/products/asana/reviews) - [Atlassian](https://www.g2.com/products/atlassian-2025-01-31/reviews) - [Atlassian Atlas](https://www.g2.com/products/atlassian-atlas/reviews) - [Azure](https://www.g2.com/products/hopem-azure/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [Chrome Enterprise](https://www.g2.com/products/chrome-enterprise/reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - [Confluence](https://www.g2.com/products/confluence/reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [Figma](https://www.g2.com/products/figma/reviews) - [Gainsight Customer Communities](https://www.g2.com/products/gainsight-customer-communities/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [GitLab](https://www.g2.com/products/gitlab/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Headway](https://www.g2.com/products/headway/reviews) - [InVision](https://www.g2.com/products/invision/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Mural](https://www.g2.com/products/mural/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Read AI](https://www.g2.com/products/read-ai-read-ai/reviews) - [Rovo](https://www.g2.com/products/rovo/reviews) - [SAM Intelligence](https://www.g2.com/products/sam-intelligence/reviews) - [SAS Visual Analytics](https://www.g2.com/products/sas-visual-analytics/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [WorkOS](https://www.g2.com/products/workos/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Loom Features **Platform Basics** - Screen Capture - Video Capture - Image Editor **Hosting** - Video player - Profile channel - Live streaming **Customization** - Branding - Customizable Thumbnails - Annotations **Video Creation** - Screen Recording - Video Upload - Unlimited Video Storage **Platform Features** - Video Capture - Image Editor - Screen Capture - Scrolling Capture - Screen Record - Text Extraction **Meeting Prep - AI Meeting Assistants** - Agenda Management - Virtual Meeting Hosting - Automated Scheduling **Platform Content** - Scrolling Capture - Text Extraction - Screen Record **Management** - Video management - Distribution - Private upload - Collaboration **Organization** - Availability Scheduling - Workflows - Playlists - Deep Search - Analytics - Permissions **Software Delivery** - Mobile Application - Browser Extension - API / Integrations **Organization** - Search - Permissions - Organization **Meeting Automation - AI Meeting Assistants** - Automated Note-Taking - Voice Recognition - Action Item Tracking **Platform Additional Functionality** - File Sharing - Platform Search **Marketing** - Engagement tools - SEO - Social sharing **Analytics** - Recipient Tracking **Customization** - Customizable Thumbnails - Annotations - Frames & Background **Agentic AI - Video CMS** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Meeting Insights - AI Meeting Assistants** - Sentiment Analysis - Personalization - Smart Summaries **Insights** - Analytics - Integrations **Analytics** - Viewer Reactions - Engagement Insights - Viewer Insights **Generative AI** - AI Text-to-Image - AI Text-to-3D - AI Text Summarization - AI Text-to-Music **Accessibility - AI Meeting Assistants** - Language Translation - Real-Time Transcription - Accessibility Guidelines Compliance **Agentic AI - Screen and Video Capture** - Autonomous Task Execution **Generative AI** - AI Text-to-Image - AI Text-to-Video - AI Text-to-3D **Agentic AI - Video Email** - Autonomous Task Execution **Agentic AI - AI Meeting Assistants** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Platform** - Content organization - Video editing - Analytics - User engagement - Integrations - Live streaming **Meeting Capture & Retention - AI Meeting Assistants** - Bot Presence - Meeting Moments Management - Audio or Video Recording **Security** - Encoding and transcoding - Security and privacy **Agentic AI - Video Hosting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance ## Top Loom Alternatives - [Vidyard](https://www.g2.com/products/vidyard/reviews) - 4.5/5.0 (791 reviews) - [Zight](https://www.g2.com/products/zight/reviews) - 4.6/5.0 (1,201 reviews) - [Hippo Video](https://www.g2.com/products/hippo-video-hippo-video/reviews) - 4.5/5.0 (734 reviews)