ATG Consulting

ATG Consulting

4.6
(25)

Advanced Technology Group is a management and technology consultancy focused on optimizing business lifecycle.

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ATG Consulting review by Nate C.
Nate C.
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"Great Partnering - Not Just an Implementer"

Describe the project or task the product helped with

ATG helped us design and implement our Salesforce CPQ (Steelbrick) to meet our business needs.

What do you like best?

ATG was a true partner. We needed to keep the scope of the project limited and they knew that upfront. There was no attempt to on their part to expand the scope or drag out the project. They were accommodating of our change requests and were very professional at keeping us aware of the hours remaining on the project and helping us to balance the changes that we wanted with our targeted budget.

What do you dislike?

We knew and expected a change in the development (technical) resource after the initial scoping and design would happen. However, as the project progressed, getting access to that original resource to understand some of the initial configurations took a little longer than we would have liked.

Recommendations to others considering the product

We had a unique budgetary need that was not normal for a project like this. It required a high level of trust and partnership that rarely works in this industry. I assumed we'd clash multiple times during the project and that the experience wouldn't be very pleasant. I couldn't have been more wrong. An amazing engagement. ATG truly puts the customer first!

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ATG Consulting review by Project Team Member
Project Team Member
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"Billing System Implementation"

Describe the project or task the product helped with

ATG helped us transition from a home-grown in-house billing system to a third-party provider. We had to rethink and redesign our order-to-cash process, as well as re-engineer our data input systems. ATG assisted us from project kickoff to go-live, and has provided post-implementation support.

What do you like best?

The people were the best part. ATG's staff were friendly and knowledgable. We felt like we were teammates and partners with them from day one. There was never a point where we felt we weren't in the hands of a top tier service provider.

What do you dislike?

Although we were able to manage with video conferencing and instant messaging, ATG is located out-of-state. The distance between us meant we didn't always have them handy if we needed them on-site, and on-site visits had to be planned ahead of time. Additionally there were travel costs associated with on-site visits.

Recommendations to others considering the product

Use ATG! There is no way we would have gone live with our project without their assistance. They were honest domain experts who partnered with us every step of the way.

(to be clear, project and budget overruns were not ATG's fault. They were efficient and worked within given timeframes. Through no fault of their own we had system bugs and an understaffed project team)

What Quote-to-Cash Consulting solution do you use?

Thanks for letting us know!
ATG Consulting review by Stephen G.
Stephen G.
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"ATG Review"

Describe the project or task the product helped with

Created a billing system to replace our current one.

What do you like best?

Evin was a pleasure to work with always prompt, polite, knowledgeable, great strategist. I was not here early on so I do not know about the upfront negotiations and what some of the requirements initially created.

What do you dislike?

Felt at times we were being strung along to get more pay, Some of the negotiations on the amount of time and cost were not what we requested and were pushed to maximize the ATG dollars.

ATG Consulting review by Yana F.
Yana F.
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"Great Working Experience with ATG"

Describe the project or task the product helped with

We worked with ATG to switch from our current payment processor for one of our products to Chase using Aria as the pass through.

What do you like best?

We worked with Mitch Colyer and Samuel Mandell at ATG who were great to work with. They are very knowledgeable and delivered tasks on time. They are easy to contact with any issues we may experience and are very helpful. I would definitely recommend ATG to others.

What do you dislike?

There is nothing that we disliked working with ATG. Any issues we experienced were directly with Aria and if anything ATG helped resolve those issues or offered a solution.

Recommendations to others considering the product

I would recommend ATG's services to others. Very professional and knowledgeable consultants who are great to work with.

ATG Consulting review by Brian M.
Brian M.
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"Professional and Thorough"

Describe the project or task the product helped with

ATG has been helping us implement SFDC Billing as part of a larger project. This has involved them working alongside other vendors while owning this portion of our implmentation.

What do you like best?

The thoroughness and professionalism that ATG has brought in their approach has been wonderful. We have multiple projects occurring alongside everyone's regular day job, so ATG's ability to guide the process and make sure all the points are hit has lifted a burden from my team.

What do you dislike?

Honestly, nothing stands out. The worst thing so far is that their attention to detail has resulted in me being constantly pushed to stay on top of things. But that's probably a good thing.

ATG Consulting review by Robert L.
Robert L.
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"Quality SFDC QTC resources"

Describe the project or task the product helped with

ATG came to the rescue with knowledgeable SFDC Quote to Cash resources on a CPQ implementation. ATG subcontracted to the Appirio who was acting as the prime SI for the project. ATC provided the SME's and the project management resources required to get the job done on time with the client.

What do you like best?

ATG resources were dedicated to doing what it took to get the job done during during a challenging implementation. The ATG resources were always there to explore possible options and workarounds to make the project a success.

What do you dislike?

We had to keep changing some of the ATG resources out over the course of the 2 year project (which I should add is probably to be expected). ATG worked with us to make those transitions as seamless as possible.

ATG Consulting review by Kendra K.
Kendra K.
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"CPQ & Billing"

Describe the project or task the product helped with

atg has been our consultant for that past year on a CPQ, Billing, and Provisioning implementation using Salesforce Sales Cloud, Salesforce CPQ, and Salesforce Billinig

What do you like best?

Expertise with Salesforce CPQ & Billing, Collaboration, hard work to get the job done and meet business needs

What do you dislike?

Timelines have sometimes extended past when they should due to availability of resources. In part due to the rapid changes with Steelbrick CPQ & Billing after the acquisition by Salesforce making it difficult to ramp up new resources quickly. We are also working on a complex implementation across one-time, subscription, and usage-based models.

ATG Consulting review by Tom K.
Tom K.
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"Trusted Business Partner"

Describe the project or task the product helped with

We leveraged ATG as an implementation partner for Salesforce CPQ. The project involved migrating off of a legacy version of Apttus and onto the latest version of Salesforce CPQ. ATG helped from an overall scoping standpoint, solution design, and hands on implementation and configuration.

What do you like best?

Our project team from ATG was comprised of some incredibly skilled, and personable talent. I was extremely impressed with everyone involved on the project in terms of their professionalism and in-depth knowledge of Salesforce CPQ.

What do you dislike?

Being completely honest, there wasn't anything that I disliked. They did a fantastic job.

Recommendations to others considering the product

I sincerely recommend using ATG - feel free to ask for customer references and you'll hear great feedback.

ATG Consulting review by Kristin M.
Kristin M.
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"Very Satisfied Partner"

Describe the project or task the product helped with

I manage a Professional Services team and ATG regularly augments our project teams with project management, solution architecture or implementation consulting.

What do you like best?

ATG has a large team of very professional and experienced consultants. They are very responsive to feedback and collaborative. ATG has a team of less experienced resources but do an excellent job with mentoring and training these consultants to engage and support projects independently.

What do you dislike?

There is nothing I dislike about ATG. When I have concerns, I express them and they work with us to address and resolve them.

ATG Consulting review by Nick H.
Nick H.
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"Adaptable Listeners that Work Hard to Meet Challenging Requirements"

Describe the project or task the product helped with

ATG helped us implement Salesforce CPQ as part of a larger systems implementation project involving NetSuite & Salesforce. They handled a significant amount of custom requirements originating from our complex contracting arrangements with our largely government client base & extensive resellers. They accepted many late requirements and managed to configure them quickly with little impact to the overall project timeline and budget.

What do you like best?

ATG's flexibility in accepting late changes and finding a way to accommodate them within the plan.

What do you dislike?

The level of custom configuration required within Saleforce CPQ and the resulting complexity in creating quotes.

Recommendations to others considering the product

Spend more time up front confirming requirements and ensuring they understand the needs of your business and the required outputs from CPQ before you begin the implementation phase in earnest.

ATG Consulting review by Jesse M.
Jesse M.
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"Our go to Consulting firm for anything under the Q2C sun..."

Describe the project or task the product helped with

At Concur, we've embarked on multiple transformations, and ATG have been our strong counselors, consultants, implementers, and our trusted partners (as well as perhaps therapists in some cases) throughout our transformations. We simply could not have achieved the success and growth without them. We've used all of their services, and they bring a wealth of experience in the process and technology space, a bias towards thoughtful action, and understand the landscape as well as any consulting group. Given their focus on Q2C, they have the team and depth that helped shape and execute on our transformation.

What do you like best?

Depth of experience, broad industry knowledge, no vendor lock-in, quality of staff and on-shore model.

What do you dislike?

They are growing quickly, and while their foundation is very strong, expect many new faces as they continue to ramp and scale. They are also just expanding globally, so if you expect accenture type levels of global talent, that is not their space (yet).

ATG Consulting review by Ellen K.
Ellen K.
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"Helpful and Comprehensive"

Describe the project or task the product helped with

We were implementing Salesforce CPQ. We needed a technical expert to analyze our goals and environment to quickly and accurately implement.

What do you like best?

The end result of our business objective. Also the design phase was painless with their provided templates and discovery.

What do you dislike?

At times a bit rigid on new requirements that came up after design phase.

Recommendations to others considering the product

Do your work upfront to get requirements in line. Need to partner with them, not outsource to them

ATG Consulting review by Nikhil K.
Nikhil K.
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"ATG Billing training and consulting services "

Describe the project or task the product helped with

ATG is critical to PolSource's success at delivering quote to cash projects globally. Together, we deliver Quote to Cash projects for Salesforce across US and EMEA.

Our recent experience of ATG's Billing training was an excellent way of understanding how we connect real world billing/Invoicing problems to Salesforce platform and how we design and configure the system to offer a frictionless experience for our customers

What do you like best?

The collaborative working culture, whether it's a client or partner.

What do you dislike?

As partners, it's mainly the time difference we have to operate in. However for our customers, that doesn't exist since ATG and PolSource offer a global market reach

ATG Consulting review by Executive Sponsor in Telecommunications
Executive Sponsor in Telecommunications
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"Reliable Partner"

Describe the project or task the product helped with

ATG has been our long time partner involved in several projects

What do you like best?

The value ATG brings to the table on every project they take up. Strong relationship and partnership they strive for.

What do you dislike?

Can't think of any that I dislike. May be a bit on the higher side from a cost perspective but it is all worth it.

Recommendations to others considering the product

Trust the relationship. Build a mutual strategy and common goals working on the scope and budget. Leverage the expertise. We have been successful in both turn key as well as staff-aug models but find the best fit for your project.

ATG Consulting review by Jamie V.
Jamie V.
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"Salesforce Q2C (CPQ and Billing) Expertise."

Describe the project or task the product helped with

We needed expertise to implement Salesforce Q2C.

What do you like best?

I liked their ability to understand our business and to design a solution that worked for us.

What do you dislike?

Wished they were closer to us...........

Recommendations to others considering the product

ATG are experts in implementing Q2C. I would recommend them to any company.

ATG Consulting review by Executive Sponsor in Computer Software
Executive Sponsor in Computer Software
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Verified Current User
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"Trusted advisor for the last 5 years, and hopefully forever"

Describe the project or task the product helped with

We've engaged ATG quite a few times, for vendor evaluations, software development, project management, and business analysis. generally in the "quote to cash" space. Each time they have delivered a professional end product that exceeded our expectations.

What do you like best?

Quality and Reliability - whoever ATG staffs on a project, we are guaranteed that they will contribute relevantly, maturely and professionally.. On time and on budget.

What do you dislike?

Their location - while Missoula is beautiful, if they were on the East Coast, we would use them more, I suspect.

ATG Consulting review by Michelle H.
Michelle H.
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"Wonderful people"

Describe the project or task the product helped with

I have had the joy of interacting with ATG people because of connections through the University of Montana Missoula mathematics department. Also, a delightful consultant named Bronwyn gave a seminar presentation in one of my classes at the University of Montana in mathematics.

What do you like best?

Tom and Claude and Holly and Kym are wonderful business leaders.

What do you dislike?

That I am not yet an employee.I would be honored to become an intern or a consultant for ATG.

ATG Consulting review by Nick O.
Nick O.
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"Great Culture, Great Partner "

Describe the project or task the product helped with

I've worked with ATG for the last year from a partnership perspective to align our internal Sales team. It did not take long to recognize the synergies within our teams due to the shared drive to serve our customers.

What do you like best?

The family style atmosphere they display and ability to provide value in every interaction. Not to mention their amazing events!

What do you dislike?

Not much I can say here - I have yet to find any sort of issue or problem throughout our relationship.

ATG Consulting review by Project Team Member in Computer & Network Security
Project Team Member in Computer & Network Security
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"Very knowledgeable and experienced consulting partners"

Describe the project or task the product helped with

ATG is helping us to implement salesforce CPQ. It is quote tool which will replace our homegrown custom tool.

What do you like best?

ATG's experience of implementing more than 50 CPQ projects helped us to revisit our quoting process and improve some logic. They helped us to understand the capability of tool and also understand the limitations.

What do you dislike?

There changing team and remote location was little bit challenge but our project also kept extending because of revisiting initial requirements multiple times.

ATG Consulting review by Torrey L.
Torrey L.
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"CPQ Engagement"

Describe the project or task the product helped with

I worked with the ATG Team to implement the SFDC CPQ solution. The team was very knowledgeable about the solution, inquisitive about our needs to help us validate our requirements and very responsive to our change requests and custom design needs. In hindsight, we should have included a line item for complete documentation of the end design. In my opinion, ATG is a strong company and will prioritize your company's needs.

What do you like best?

The thorough questions and strong desire to understand our business, products.

What do you dislike?

I have no comments around dislikes; I enjoyed our engagement with ATG.

ATG Consulting review by Project Manager
Project Manager
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"Knowledgeable and very flexible"

Describe the project or task the product helped with

They were brought on to help us implement a new subscription billing business model and application.

What do you like best?

The team was very flexible and willing to work with all involved parties.

What do you dislike?

There is sometimes too much flexibility and more focus should be on best practices.

Recommendations to others considering the product

They are good to work with and would definitely recommend them as a vendor. Do know we utilized them remotely.

ATG Consulting review by Partner in Computer Software
Partner in Computer Software
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"Up and Comer"

Describe the project or task the product helped with

Fantastic team that has continued to grow and innovate. It was a pleasure to be a part of their first #QuotetoCast conference

What do you like best?

Great presenters and content. Educational and professional. Lots to take away

What do you dislike?

1 day to host the conference. With a remote location like this it would be great to span the core content over 2 days

ATG Consulting review by Project Team Member
Project Team Member
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"Project on time & on budget"

Describe the project or task the product helped with

Cleaned up our Service Cloud launch automating Entitlements with Steelbrick

What do you like best?

Avoided having to use % of total for renewals

What do you dislike?

could have made some more enhancements but out of scope/budget

Recommendations to others considering the product

Highly skilled & diversified staff. Able to handle multiple functions

ATG Consulting review by Partner in Computer Software
Partner in Computer Software
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"Unbelievable Partner - Best at what they do!"

Describe the project or task the product helped with

If you are looking for a quote to cash partner that is unbiased, experienced, and smarter than you(when it comes to qtc anyway); then you ought to do yourself a favor and contact them first. They will help you to solve problems that you may not even be aware of yet. They will help you to be disruptive and adaptable.

What do you like best?

Unparalleled experience, and they are a wonderful partner. I feel smarter after every engagement with them.

What do you dislike?

That I don't get to work with them as much. They should include Avalara in every engagement!

ATG Consulting review by Analyst/Journalist in Management Consulting
Analyst/Journalist in Management Consulting
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"Salesforce expertise"

Describe the project or task the product helped with

Excellent CPQ domain knowledge and soft skills that lead to successful projectss

What do you like best?

skillset expertise and understanding that each customer is unique

What do you dislike?

would like more hands on expertise eventhough the sales and strategy teams are very good

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